| By Ben Behrouzi | Article Rating: |
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| April 14, 2009 11:47 AM EDT | Reads: |
726 |
Startups and startup executives all over Silicon Valley intensely debate around how, when and how much governance startups should apply to their operations when considering the challenges facing them at the moment and the challenges that lie ahead. These sometimes grueling discussions take place at executive meetings, board meetings and manager meetings when a startup moves form one phase of growth to another.
The inflection points between each phase of growth manifest challenges and hurdles that begin to frustrate managers as they operate. It is important to note that these challenges and frustrations are supremely important and management’s actions around them are critical, as the decisions made will either suffocate or propel the business. I refer to the proper management of these growing pains as progressive governance.
As with anything else, a company is a progressively evolving entity that passes through different phases in the course of its evolution. However in a startup everything is and must be accelerated in order to gain the critical mass and stability necessary for sustained growth and development.
Imagine the difference between the way a jet’s mechanics are situated during its take off and climb versus once its reaches cruising altitude. You cannot govern the jet or the business with methods that belong to a different phase of its evolution, else neither the jet nor the business will take flight.
Too often startups make the mistake of applying too much brakes and governance to alleviate the growing pains and challenges they face. Managers instill too many protocols, policies, procedures that weigh down a business during a time where speed and agility are everything. It is supremely important for managers to detect the problems and apply the exact amount of governance necessary without comprising the climb of the business.
Managers with little experience with startups, and boards with traditional seat holders tend to want to drive a business to have the same governance they have experienced at companies at much further positions in the course of maturation. Too often startups fail because they have busied themselves in making everything run smoothly during a phase where growth and product development are everything. What is often overlooked is the fact that there is no point in having a smoothly operating operation that has no revenues or growth trajectory.
Clearly there is a certain amount of governance that needs to be put in place before a business steps on the accelerator, but the growing pains made present as a company moves from one phase of development to another must be met with a progressive governance application that takes into account what is most important and maintain intense focus on the ball.
Managers in startups have to learn to walk the line of too much and too little governance to keep the business moving forward while mitigating the occurrences of inefficiencies and incidents but to a degree where the business still maintains climb.
Published April 14, 2009 Reads 726
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More Stories By Ben Behrouzi
Ben Behrouzi, Founder of DotNext and Co-founder of Reply.com, is a serial entrepreneur from the San Francisco Bay Area.
He has been fortunate enough to be a part of building over 25 multimillion dollar startups and online services from the ground up, including LeapFish.com, Reply.com, iMotors, AgentConnect, iCastle and others. Our companies have produced hundreds of millions of dollars in revenue, several million dollars in profits, served hundreds of thousands of clients & customers nationwide and given thousands back to communities and charities.
In 2001 he co-founded Reply.com at the age of 20 and lead the full detailed architecture and engineering of Reply.com's service products and state-of-the-art technology infrastructure. His efforts have produced over 20 multi-million dollar profitable service provider products, services and technology platforms including Reply.com, iMotors.com, AgentConnect.com, CarClub.com, OpenAuto.com, RealtyNow.com, iCastle.com and others to grow the company to over $30M in annual revenues and $17M in funding prior to my leaving in 2006.
In 2006 he founded DotNext, a venture firm dedicated to creating and operating a variety of Internet companies that challenge the status quo. With nearly 100 employees and multi-million annual revenues, we own and operate brands including LeapFish.com, iHype.com, Ziddler and others currently growing inside of DotNext.
Ben is a strong proponent of change and justice and strives to contribute to the sweeping change that will slowly tip us over into becoming better citizens of our planet.
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