ALEXANDRIA, VA -- (Marketwire) -- 01/21/09 -- VIPdesk (www.vipdesk.com), the pioneer of the virtual call center model, will be presenting a Webinar on January 29, 2009, entitled "Leveraging the Virtual Call Center to Thrive in a Tough Economy." This Webinar is designed to showcase how virtual call centers can help businesses of all types weather the current uncertain economic climate via cutting costs and paring down their balance sheet while simultaneously improving the customer experience.

This free, live Webinar, presented by Mary Naylor, CEO of VIPdesk, will be held at 2:00 p.m. EST on Thursday, January 29, 2009. This Webinar, guaranteed to help attendees learn how the virtual call center model can help their business and their bottom line, will answer the following questions:

--  What is a virtual call center?
--  How can your business save money by going virtual?
--  How can a virtual call centers make your business more adaptable?
--  How virtual customer care can enhance the customer experience, and
    thus customer spend?
--  What companies are successfully utilizing the virtual call center
    model?
    

"In the current uncertain economic environment, paring down expenses is the top priority for companies in all industries," said Mary Naylor, CEO of VIPdesk. "Virtual call centers are a proven way that businesses can align costs with revenues while improving their customer service levels, which has shown to improve the bottom line as well.

Don't miss this information-packed Webinar, register online today at https://www2.gotomeeting.com/register/471008663. For more information, email press@vipdesk.com or call 703-837-3507.

About VIPdesk

VIPdesk specializes in delivering virtual call center solutions and concierge services to luxury and premium brand leaders in several industries including retail, travel, auto and financial services. We serve more than 70 blue-chip clients with over 10 million customers and are continually recognized through numerous awards, including the Inc. 500, Inc. 5000, NCBEA Business Ethics Award, Stevie Awards for Women in Business and Smart CEO Future 50. To find out more about VIPdesk, visit www.vipdesk.com.

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