Welcome!

SOA & WOA Authors: Carmen Gonzalez, Pete Pickerill, Elizabeth White, Liz McMillan, Allan Leinwand

News Feed Item

University of St. Gallen and SAP Prove Business and Technology Value of Service-Oriented Architecture for SAP Customers

University of St. Gallen and SAP Prove Business and Technology Value of Service-Oriented Architecture for SAP Customers

BERLIN, May 19 /PRNewswire-FirstCall/ -- SAP AG today announced findings of a research effort conducted with the University of St. Gallen that show IT projects based on a service-oriented architecture (SOA) improve software reusability, reduce operations cost and offer substantial process efficiencies. Findings of the study will be presented to attendees at SAPPHIRE(R) 2008, SAP's international customer conference, being held in Berlin, Germany, May 19-21.

(Logo: http://www.newscom.com/cgi-bin/prnh/20050310/SFTH009LOGO-a)

As SOA is currently undergoing mass adoption and establishing itself as a de facto technology standard for implementing software architectures for increased flexibility and simplified integration, organizations are looking for more economic justification for their initial SOA projects. The study focuses on the SOA business-value proof points that organizations are using to convey the benefits of an SOA strategy to decision makers.

To enable best-practices sharing, SAP cooperated with the University of St. Gallen, which specializes in business and information management research, to interact with SAP and non-SAP customers spanning industries such as financial services, telecommunications, media and the public sector in this research.

Key findings from the study show that customers view the business case for SOA in two different ways.

The first is an IT-centric approach in which the benefits of the SOA technical infrastructure and organization are the driving factors behind implementation. This approach values the IT savings that SOA can bring through its "reuse of services," or the efficiency gains experienced through reduced software-development time and cost.

"Our study shows that service orientation significantly improves the reusability of software functionality," said Prof. Dr. Robert Winter, Institute of Information Management, University of St. Gallen. "In mature organizations, we found an average reuse rate of four, which leads to considerable IT consolidation and cost-saving potential. However, strict governance is absolutely vital."

Certain companies, especially those who are SAP customers, do not stop here. The second approach uses the IT-centric method as one component in a broader, more comprehensive foray into evaluating SOA. Burda Digital Systems, for example, approaches SOA from an enterprise standpoint, or as an open architecture for adaptive business solutions. This architecture elevates the design, composition and management of Web services to address business requirements.

"SOA is a powerful concept that allows us to increase our productivity dramatically," said Gerhard Thomas, CEO, Burda Digital Systems. "We achieve 10 to 20 percent savings in operations cost and 20 to 30 percent shorter project durations across our IT landscape. Sometimes it's even more. However, the major benefit of SOA unfolds on the business-process side. We achieve increased process efficiency of between 10 to 30 percent, and also benefit from improved process quality due to consistent data and role-specific process design. This is only possible if you closely align your IT with the business and design services along process needs. SAP's concept of built-in business semantics into enterprise services is exactly the way to guarantee this."

Public Sector Organizations Benefit From SOA

With a business process platform following SAP's business-driven SOA approach (enterprise SOA), the University of Hagen and the City of Hagen complied with new challenges faster and more effectively, while also responding to constituent demands at a quicker rate. The customers designed and built an online portal for citizen and constituent services, called "Rathaus 21" and equipped with more than 50 different predefined service offerings. The portal significantly improves constituent and cross-agencies processes. The blueprints of reusable process scenarios such as shopping carts and e-payment functions are now also offered to other cities and agencies, all to be implemented at higher speeds and efficiency rates when compared to traditional development approaches.

"Ensuring compliance with legal regulations, such as the new European Union service directive, is critical for public administration," said Prof. Dr. Gunter Schlageter, Institute for Cooperative Systems, University of Hagen. "At the same time, we also need to provide new or enhanced citizen and constituent services. Enterprise SOA allows us to drive flexibility and efficiency into our processes. We are now able to provide improved public services and achieve higher efficiency at the same time. The resident registration process is a very good example: we increased our internal-process efficiency by 16 percent, as citizens can now use a new self-service interface and benefit from a reduced process-execution time -- from eight days to 60 seconds. For us, enterprise SOA is not only a technological concept -- it has strategic relevance for our business."

"SAP embarked on this study with the University of St. Gallen to hear directly from customers how enterprise SOA is helping them swiftly adapt to rapidly changing market needs," said Patrick Frerichs, consulting director for SAP. "We view this study as an installment in the qualitative research and feedback that SAP is constantly collecting from its customers. This study shows many SOA projects start without an explicit business case, but the need for proving value increases rapidly down the road of SOA adoption. This is incredibly useful for us, for we are able to take this feedback and work closely with current and prospective customers on how to maximize SOA."

This research comes on the heels of newly announced SAP business process management capabilities (see May 6, 2008 press release, titled "SAP Ushers In New Era for Business Process Management"), which will further increase the ability to deliver insight, flexibility and efficiency based on a comprehensive SOA, and delivered with the service-enabled business suite, SAP NetWeaver(R) technology platform and vibrant ecosystem of SAP services and partner-delivered applications.

SAPPHIRE(R) 2008 Orlando and SAPPHIRE(R) 2008 Berlin

More than 15,000 customers, partners and technical experts are convening at SAPPHIRE 2008 to discover how SAP and its thriving partner ecosystem are delivering IT solutions that create value beyond the four walls of the enterprise, to create "business beyond boundaries." SAP's premier educational and networking event, SAPPHIRE is the one occasion where senior executives, business managers, and decision-makers can come together every year to explore how innovative business solutions foster long-term, profitable growth. SAPPHIRE(R) 2008 was held in Orlando, Florida, May 4-7, and is being held in Berlin, Germany, May 19-21, 2008. For more information, please visit http://www.sap.com/sapphire.

About SAP

SAP is the world's leading provider of business software(*), offering applications and services that enable companies of all sizes and in more than 25 industries to become best-run businesses. With more than 47,800 customers (excludes customers from the acquisition of Business Objects) in over 120 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE, under the symbol "SAP." (For more information, visit http://www.sap.com/)

(*) SAP defines business software as comprising enterprise resource planning and related applications.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Copyright (C) 2008 SAP AG. All rights reserved.

SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serve informational purposes only. National product specifications may vary.

For customers interested in learning more about SAP products: Global Customer Center: +49 180 534-34-24 United States Only: 1 (800) 872-1SAP (1-800-872-1727) For more information, press only: Astrid Polchen, SAP, +49 (6227) 7-47644, [email protected], CET SAP Press Office, +49 (6227) 7-46315, CET; +1 (610) 661-3200, EDT; [email protected] Torrey Fazen, Burson-Marsteller for SAP, +1 (617) 764-0146, [email protected], EDT

During SAPPHIRE (from May 19 to 21), to speak with press contacts on site, please dial the SAP press room at +49 6227 7 74069.

SAP AG

CONTACT: Astrid Polchen of SAP AG, +49 (6227) 7-47644,
[email protected], CET, or SAP Press Office, +49 (6227) 7-46315, CET;
+1-610-661-3200, EDT, [email protected]; or Torrey Fazen of Burson-Marsteller,
+1-617-764-0146, [email protected], EDT, for SAP AG

Web site: http://www.sap.com/

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas.
The BPM world is going through some evolution or changes where traditional business process management solutions really have nowhere to go in terms of development of the road map. In this demo at 15th Cloud Expo, Kyle Hansen, Director of Professional Services at AgilePoint, shows AgilePoint’s unique approach to dealing with this market circumstance by developing a rapid application composition or development framework.
The Internet of Things is not new. Historically, smart businesses have used its basic concept of leveraging data to drive better decision making and have capitalized on those insights to realize additional revenue opportunities. So, what has changed to make the Internet of Things one of the hottest topics in tech? In his session at @ThingsExpo, Chris Gray, Director, Embedded and Internet of Things, discussed the underlying factors that are driving the economics of intelligent systems. Discover how hardware commoditization, the ubiquitous nature of connectivity, and the emergence of Big Data a...
"BSQUARE is in the business of selling software solutions for smart connected devices. It's obvious that IoT has moved from being a technology to being a fundamental part of business, and in the last 18 months people have said let's figure out how to do it and let's put some focus on it, " explained Dave Wagstaff, VP & Chief Architect, at BSQUARE Corporation, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo (http://www.CloudComputingExpo.com), moderated by Ashar Baig, Research Director, Cloud, at Gigaom Research, Nate Gordon, Director of T...
SYS-CON Events announced today that IDenticard will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IDenticard™ is the security division of Brady Corp (NYSE: BRC), a $1.5 billion manufacturer of identification products. We have small-company values with the strength and stability of a major corporation. IDenticard offers local sales, support and service to our customers across the United States and Canada. Our partner network encompasses some 300 of the world's leading systems integrators and security s...

ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ --  IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's platform-as-a-service. The new platform enables developers to build ap...

“In the past year we've seen a lot of stabilization of WebRTC. You can now use it in production with a far greater degree of certainty. A lot of the real developments in the past year have been in things like the data channel, which will enable a whole new type of application," explained Peter Dunkley, Technical Director at Acision, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Nigeria has the largest economy in Africa, at more than US$500 billion, and ranks 23rd in the world. A recent re-evaluation of Nigeria's true economic size doubled the previous estimate, and brought it well ahead of South Africa, which is a member (unlike Nigeria) of the G20 club for political as well as economic reasons. Nigeria's economy can be said to be quite diverse from one point of view, but heavily dependent on oil and gas at the same time. Oil and natural gas account for about 15% of Nigera's overall economy, but traditionally represent more than 90% of the country's exports and as...
The Internet of Things is a misnomer. That implies that everything is on the Internet, and that simply should not be - especially for things that are blurring the line between medical devices that stimulate like a pacemaker and quantified self-sensors like a pedometer or pulse tracker. The mesh of things that we manage must be segmented into zones of trust for sensing data, transmitting data, receiving command and control administrative changes, and peer-to-peer mesh messaging. In his session at @ThingsExpo, Ryan Bagnulo, Solution Architect / Software Engineer at SOA Software, focused on desi...
"At our booth we are showing how to provide trust in the Internet of Things. Trust is where everything starts to become secure and trustworthy. Now with the scaling of the Internet of Things it becomes an interesting question – I've heard numbers from 200 billion devices next year up to a trillion in the next 10 to 15 years," explained Johannes Lintzen, Vice President of Sales at Utimaco, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
"For over 25 years we have been working with a lot of enterprise customers and we have seen how companies create applications. And now that we have moved to cloud computing, mobile, social and the Internet of Things, we see that the market needs a new way of creating applications," stated Jesse Shiah, CEO, President and Co-Founder of AgilePoint Inc., in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Gridstore™, the leader in hyper-converged infrastructure purpose-built to optimize Microsoft workloads, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Gridstore™ is the leader in hyper-converged infrastructure purpose-built for Microsoft workloads and designed to accelerate applications in virtualized environments. Gridstore’s hyper-converged infrastructure is the industry’s first all flash version of HyperConverged Appliances that include both compute and storag...
Today’s enterprise is being driven by disruptive competitive and human capital requirements to provide enterprise application access through not only desktops, but also mobile devices. To retrofit existing programs across all these devices using traditional programming methods is very costly and time consuming – often prohibitively so. In his session at @ThingsExpo, Jesse Shiah, CEO, President, and Co-Founder of AgilePoint Inc., discussed how you can create applications that run on all mobile devices as well as laptops and desktops using a visual drag-and-drop application – and eForms-buildi...
We certainly live in interesting technological times. And no more interesting than the current competing IoT standards for connectivity. Various standards bodies, approaches, and ecosystems are vying for mindshare and positioning for a competitive edge. It is clear that when the dust settles, we will have new protocols, evolved protocols, that will change the way we interact with devices and infrastructure. We will also have evolved web protocols, like HTTP/2, that will be changing the very core of our infrastructures. At the same time, we have old approaches made new again like micro-services...
Code Halos - aka "digital fingerprints" - are the key organizing principle to understand a) how dumb things become smart and b) how to monetize this dynamic. In his session at @ThingsExpo, Robert Brown, AVP, Center for the Future of Work at Cognizant Technology Solutions, outlined research, analysis and recommendations from his recently published book on this phenomena on the way leading edge organizations like GE and Disney are unlocking the Internet of Things opportunity and what steps your organization should be taking to position itself for the next platform of digital competition.
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
As the Internet of Things unfolds, mobile and wearable devices are blurring the line between physical and digital, integrating ever more closely with our interests, our routines, our daily lives. Contextual computing and smart, sensor-equipped spaces bring the potential to walk through a world that recognizes us and responds accordingly. We become continuous transmitters and receivers of data. In his session at @ThingsExpo, Andrew Bolwell, Director of Innovation for HP's Printing and Personal Systems Group, discussed how key attributes of mobile technology – touch input, sensors, social, and ...