|By PR Newswire||
|May 19, 2008 10:30 AM EDT||
BERLIN, May 19 /PRNewswire-FirstCall/ -- SAP AG today announced findings of a research effort conducted with the University of St. Gallen that show IT projects based on a service-oriented architecture (SOA) improve software reusability, reduce operations cost and offer substantial process efficiencies. Findings of the study will be presented to attendees at SAPPHIRE(R) 2008, SAP's international customer conference, being held in Berlin, Germany, May 19-21.
As SOA is currently undergoing mass adoption and establishing itself as a de facto technology standard for implementing software architectures for increased flexibility and simplified integration, organizations are looking for more economic justification for their initial SOA projects. The study focuses on the SOA business-value proof points that organizations are using to convey the benefits of an SOA strategy to decision makers.
To enable best-practices sharing, SAP cooperated with the University of St. Gallen, which specializes in business and information management research, to interact with SAP and non-SAP customers spanning industries such as financial services, telecommunications, media and the public sector in this research.
Key findings from the study show that customers view the business case for SOA in two different ways.
The first is an IT-centric approach in which the benefits of the SOA technical infrastructure and organization are the driving factors behind implementation. This approach values the IT savings that SOA can bring through its "reuse of services," or the efficiency gains experienced through reduced software-development time and cost.
"Our study shows that service orientation significantly improves the reusability of software functionality," said Prof. Dr. Robert Winter, Institute of Information Management, University of St. Gallen. "In mature organizations, we found an average reuse rate of four, which leads to considerable IT consolidation and cost-saving potential. However, strict governance is absolutely vital."
Certain companies, especially those who are SAP customers, do not stop here. The second approach uses the IT-centric method as one component in a broader, more comprehensive foray into evaluating SOA. Burda Digital Systems, for example, approaches SOA from an enterprise standpoint, or as an open architecture for adaptive business solutions. This architecture elevates the design, composition and management of Web services to address business requirements.
"SOA is a powerful concept that allows us to increase our productivity dramatically," said Gerhard Thomas, CEO, Burda Digital Systems. "We achieve 10 to 20 percent savings in operations cost and 20 to 30 percent shorter project durations across our IT landscape. Sometimes it's even more. However, the major benefit of SOA unfolds on the business-process side. We achieve increased process efficiency of between 10 to 30 percent, and also benefit from improved process quality due to consistent data and role-specific process design. This is only possible if you closely align your IT with the business and design services along process needs. SAP's concept of built-in business semantics into enterprise services is exactly the way to guarantee this."
Public Sector Organizations Benefit From SOA
With a business process platform following SAP's business-driven SOA approach (enterprise SOA), the University of Hagen and the City of Hagen complied with new challenges faster and more effectively, while also responding to constituent demands at a quicker rate. The customers designed and built an online portal for citizen and constituent services, called "Rathaus 21" and equipped with more than 50 different predefined service offerings. The portal significantly improves constituent and cross-agencies processes. The blueprints of reusable process scenarios such as shopping carts and e-payment functions are now also offered to other cities and agencies, all to be implemented at higher speeds and efficiency rates when compared to traditional development approaches.
"Ensuring compliance with legal regulations, such as the new European Union service directive, is critical for public administration," said Prof. Dr. Gunter Schlageter, Institute for Cooperative Systems, University of Hagen. "At the same time, we also need to provide new or enhanced citizen and constituent services. Enterprise SOA allows us to drive flexibility and efficiency into our processes. We are now able to provide improved public services and achieve higher efficiency at the same time. The resident registration process is a very good example: we increased our internal-process efficiency by 16 percent, as citizens can now use a new self-service interface and benefit from a reduced process-execution time -- from eight days to 60 seconds. For us, enterprise SOA is not only a technological concept -- it has strategic relevance for our business."
"SAP embarked on this study with the University of St. Gallen to hear directly from customers how enterprise SOA is helping them swiftly adapt to rapidly changing market needs," said Patrick Frerichs, consulting director for SAP. "We view this study as an installment in the qualitative research and feedback that SAP is constantly collecting from its customers. This study shows many SOA projects start without an explicit business case, but the need for proving value increases rapidly down the road of SOA adoption. This is incredibly useful for us, for we are able to take this feedback and work closely with current and prospective customers on how to maximize SOA."
This research comes on the heels of newly announced SAP business process management capabilities (see May 6, 2008 press release, titled "SAP Ushers In New Era for Business Process Management"), which will further increase the ability to deliver insight, flexibility and efficiency based on a comprehensive SOA, and delivered with the service-enabled business suite, SAP NetWeaver(R) technology platform and vibrant ecosystem of SAP services and partner-delivered applications.
SAPPHIRE(R) 2008 Orlando and SAPPHIRE(R) 2008 Berlin
More than 15,000 customers, partners and technical experts are convening at SAPPHIRE 2008 to discover how SAP and its thriving partner ecosystem are delivering IT solutions that create value beyond the four walls of the enterprise, to create "business beyond boundaries." SAP's premier educational and networking event, SAPPHIRE is the one occasion where senior executives, business managers, and decision-makers can come together every year to explore how innovative business solutions foster long-term, profitable growth. SAPPHIRE(R) 2008 was held in Orlando, Florida, May 4-7, and is being held in Berlin, Germany, May 19-21, 2008. For more information, please visit http://www.sap.com/sapphire.
SAP is the world's leading provider of business software(*), offering applications and services that enable companies of all sizes and in more than 25 industries to become best-run businesses. With more than 47,800 customers (excludes customers from the acquisition of Business Objects) in over 120 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE, under the symbol "SAP." (For more information, visit http://www.sap.com/)
(*) SAP defines business software as comprising enterprise resource planning and related applications.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
Copyright (C) 2008 SAP AG. All rights reserved.
SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serve informational purposes only. National product specifications may vary.
For customers interested in learning more about SAP products: Global Customer Center: +49 180 534-34-24 United States Only: 1 (800) 872-1SAP (1-800-872-1727) For more information, press only: Astrid Polchen, SAP, +49 (6227) 7-47644, [email protected], CET SAP Press Office, +49 (6227) 7-46315, CET; +1 (610) 661-3200, EDT; [email protected] Torrey Fazen, Burson-Marsteller for SAP, +1 (617) 764-0146, [email protected], EDT
During SAPPHIRE (from May 19 to 21), to speak with press contacts on site, please dial the SAP press room at +49 6227 7 74069.SAP AG
CONTACT: Astrid Polchen of SAP AG, +49 (6227) 7-47644,
[email protected], CET, or SAP Press Office, +49 (6227) 7-46315, CET;
+1-610-661-3200, EDT, [email protected]; or Torrey Fazen of Burson-Marsteller,
+1-617-764-0146, [email protected], EDT, for SAP AG
Web site: http://www.sap.com/
APIs have taken the world by storm in recent years. The use of APIs has gone beyond just traditional "software" companies, to companies and organizations across industries using APIs to share information and power their applications. For some organizations, APIs are the biggest revenue drivers. For example, Salesforce generates nearly 50% of annual revenue through APIs. In other cases, APIs can increase a business's footprint and initiate collaboration. Netflix, for example, reported over 5 bi...
Apr. 29, 2016 09:30 PM EDT Reads: 2,538
As the software delivery industry continues to evolve and mature, the challenge of managing the growing list of the tools and processes becomes more daunting every day. Today, Application Lifecycle Management (ALM) platforms are proving most valuable by providing the governance, management and coordination for every stage of development, deployment and release. Recently, I spoke with Madison Moore at SD Times about the changing market and where ALM is headed.
Apr. 29, 2016 09:15 PM EDT Reads: 1,407
If there is anything we have learned by now, is that every business paves their own unique path for releasing software- every pipeline, implementation and practices are a bit different, and DevOps comes in all shapes and sizes. Software delivery practices are often comprised of set of several complementing (or even competing) methodologies – such as leveraging Agile, DevOps and even a mix of ITIL, to create the combination that’s most suitable for your organization and that maximize your busines...
Apr. 29, 2016 08:30 PM EDT Reads: 1,742
Struggling to keep up with increasing application demand? Learn how Platform as a Service (PaaS) can streamline application development processes and make resource management easy.
Apr. 29, 2016 07:45 PM EDT Reads: 2,005
New Relic, Inc. has announced a set of new features across the New Relic Software Analytics Cloud that offer IT operations teams increased visibility, and the ability to diagnose and resolve performance problems quickly. The new features further IT operations teams’ ability to leverage data and analytics, as well as drive collaboration and a common, shared understanding between teams. Software teams are under pressure to resolve performance issues quickly and improve availability, as the comple...
Apr. 29, 2016 07:30 PM EDT Reads: 2,399
The goal of any tech business worth its salt is to provide the best product or service to its clients in the most efficient and cost-effective way possible. This is just as true in the development of software products as it is in other product design services. Microservices, an app architecture style that leans mostly on independent, self-contained programs, are quickly becoming the new norm, so to speak. With this change comes a declining reliance on older SOAs like COBRA, a push toward more s...
Apr. 29, 2016 06:45 PM EDT Reads: 1,256
The proper isolation of resources is essential for multi-tenant environments. The traditional approach to isolate resources is, however, rather heavyweight. In his session at 18th Cloud Expo, Igor Drobiazko, co-founder of elastic.io, will draw upon their own experience with operating a Docker container-based infrastructure on a large scale and present a lightweight solution for resource isolation using microservices. He will also discuss the implementation of microservices in data and applicat...
Apr. 29, 2016 05:15 PM EDT Reads: 1,689
Join IBM June 8 at 18th Cloud Expo at the Javits Center in New York City, NY, and learn how to innovate like a startup and scale for the enterprise. You need to deliver quality applications faster and cheaper, attract and retain customers with an engaging experience across devices, and seamlessly integrate your enterprise systems. And you can't take 12 months to do it.
Apr. 29, 2016 04:30 PM EDT Reads: 1,771
This is not a small hotel event. It is also not a big vendor party where politicians and entertainers are more important than real content. This is Cloud Expo, the world's longest-running conference and exhibition focused on Cloud Computing and all that it entails. If you want serious presentations and valuable insight about Cloud Computing for three straight days, then register now for Cloud Expo.
Apr. 29, 2016 03:30 PM EDT Reads: 1,662
SYS-CON Events announced today that Stratoscale, the software company developing the next generation data center operating system, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Stratoscale is revolutionizing the data center with a zero-to-cloud-in-minutes solution. With Stratoscale’s hardware-agnostic, Software Defined Data Center (SDDC) solution to store everything, run anything and scale everywhere...
Apr. 29, 2016 01:00 PM EDT Reads: 1,486
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...
Apr. 29, 2016 11:45 AM EDT Reads: 2,233
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
Apr. 29, 2016 11:15 AM EDT Reads: 1,421
Digital means customer preferences and behavior are driving enterprise technology decisions to be sure, but let’s not forget our employees. After all, when we say customer, we mean customer writ large, including partners, supply chain participants, and yes, those salaried denizens whose daily labor forms the cornerstone of the enterprise. While your customers bask in the warm rays of your digital efforts, are your employees toiling away in the dark recesses of your enterprise, pecking data into...
Apr. 29, 2016 10:30 AM EDT Reads: 913
SYS-CON Events announced today that DatacenterDynamics has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY. DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Apr. 29, 2016 05:45 AM EDT Reads: 2,433
With DevOps becoming more well-known and established practice in nearly every industry that delivers software, it is important to continually reassess its efficacy. This week’s top 10 includes a discussion on how the quick uptake of DevOps adoption in the enterprise has posed some serious challenges. Additionally, organizations who have taken the DevOps plunge must find ways to find, hire and keep their DevOps talent in order to keep the machine running smoothly.
Apr. 29, 2016 04:30 AM EDT Reads: 1,332
Call it DevOps or not, if you are concerned about releasing more code faster and at a higher quality, the resulting software delivery chain and process will look and smell like DevOps. But for existing development teams, no matter what the velocity objective is, getting from here to there is not something that can be done without a plan. Moving your release cadence from months to weeks is not just about learning Agile practices and getting some automation tools. It involves people, tooling and ...
Apr. 29, 2016 03:45 AM EDT Reads: 1,464
Between the mockups and specs produced by analysts, and resulting applications built by developers, there exists a gulf where projects fail, costs spiral, and applications disappoint. Methodologies like Agile attempt to address this with intensified communication, with partial success but many limitations. In his session at 18th Cloud Expo, Charles Kendrick, CTO & Chief Architect at Isomorphic Software, will present a revolutionary model enabled by new technologies. Learn how business and devel...
Apr. 29, 2016 03:45 AM EDT Reads: 1,690
The notion of customer journeys, of course, are central to the digital marketer’s playbook. Clearly, enterprises should focus their digital efforts on such journeys, as they represent customer interactions over time. But making customer journeys the centerpiece of the enterprise architecture, however, leaves more questions than answers. The challenge arises when EAs consider the context of the customer journey in the overall architecture as well as the architectural elements that make up each...
Apr. 29, 2016 02:30 AM EDT Reads: 1,905
These days I mostly make my living as a consultant. Consultants in general are probably not the best loved group in the world. It is common to think of consultants wafting-in to your organization, telling you things that you already know and advising you to “change your culture”, whatever that means. Subsequently they depart, no-doubt with a fat fee, and leave you as you were before with the same problems and no progress made.
Apr. 28, 2016 08:00 PM EDT Reads: 1,440
In the rush to compete in the digital age, a successful digital transformation is essential, but many organizations are setting themselves up for failure. There’s a common misconception that the process is just about technology, but it’s not. It’s about your business. It shouldn’t be treated as an isolated IT project; it should be driven by business needs with the committed involvement of a range of stakeholders.
Apr. 28, 2016 07:30 PM EDT Reads: 1,800