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Rackspace Hosting Wins Midsize Enterprise Summit's ''Best Mid Market Service'' Innovation Award

Rackspace Hosting Wins Midsize Enterprise Summit's ''Best Mid Market Service'' Innovation Award

Rackspace® Hosting, a leading hosting services provider, today announced the company has been named the winner of Midsize Enterprise Summit’s Mid Market Innovation Awards in the “Best Mid Market Services” category. Rackspace was recognized in the services category by a vote of the 300-plus attending IT decision makers at the invitation-only event.

Rackspace was honored for its commitment to Fanatical Support® through its breadth of hosting services including Rackspace Managed Hosting®, Rackspace Cloud Hosting (Mosso™) and Rackspace Mail Hosting (Mailtrust™). The Summit attendees recognized Rackspace for the hosting specialist’s proactive consultation through sales and support, customer friendly business processes and its industry-leading service level agreements (SLA) including the recently released Fanatical Support Promise™. Rackspace’s Fanatical Support Promise provides a customer-friendly process under which customers can exit a hosting contract if Rackspace does not meet the standards promised to them as a part of Fanatical Support. These elements of Fanatical Support include responsiveness, ownership, resourcefulness, expertise and transparency.

“The Midsize Enterprise Summit is an excellent show to interact with mid-market customers and listen to their IT needs and how they are evolving,” said John Engates, CTO, Rackspace Hosting. “We were honored to receive recognition from these attendees after sharing our hosting story with them and reinforcing the importance of service in IT. The mid-size enterprise is a ‘sweet spot’ for Rackspace and brings a lot of potential to the IT industry overall.”

The awards were presented on May 6th, at the Summit held in Orlando, Florida. The Midsize Enterprise Summit brought technology providers together with over 300 of North America’s top mid market executives. The Midsize Enterprise Summit features an invitation-only audience of Senior IT Executives from midsize businesses who qualify to attend based on company size, IT budget level, and decision-making authority. After two days of boardroom presentations and one-on-one meetings, the decision-makers vote on the products and services presented at the show.

For more information on Rackspace Hosting or The Fanatical Support Promise, please visit www.rackspace.com.

About Rackspace Hosting

Rackspace Hosting delivers hosted IT systems and computing to businesses of all sizes. Customers choose Rackspace for its hosting specialization and expertise, backed by the company’s award-winning Fanatical Support®. Customers can receive benefits such as higher quality, lower cost and better performance from Rackspace’s vast knowledge of industry best-practices. Because Rackspace removes the burden of IT systems maintenance and management, customers can focus on key areas that differentiate their business. Rackspace's portfolio of hosted services includes managed hosting (www.rackspace.com), email hosting (www.mailtrust.com) and cloud hosting (www.mosso.com). Rackspace is recognized as one of FORTUNE Magazine’s 100 Best companies to work for, ranking number 32 on the 2008 list. For more information on Rackspace Hosting please visit www.rackspace.com or call 800-961-2888.

About Midsize Enterprise Summit

The only global event addressing the information technology issues unique to midsize organizations. This by “invitation only” Event brings senior IT executives together with leading and emerging technology providers to enable strategic IT decision making. midsizeenterprise.com

About Vision Events

Vision Events, a division of United Business Media, is a leading producer of highly focused business events that bring resellers and end users together with leading and emerging technology providers in private boardroom appointments and case study presentations to form strategic partnerships and secure new business in the technology sector. Additional information about Vision Events can be found at visionevents.com.

About Everything Channel

Everything Channel, formerly CMP Channel, is the global leader in technology sales and serves as the one stop shop for the sales channel that drives 75 percent of technology sales throughout the world. IT suppliers and Solution Providers turn to Everything Channel to manage and accelerate their business. Everything Channel provides the answer to strategy and branding, online marketing, research/market intelligence, lead generation, branded and custom events, education and workflow tools targeted to those who buy and sell through the Channel. Everything Channel is a subsidiary of United Business Media (http://www.unitedbusinessmedia.com/), a global provider of news distribution and specialist information services with a market capitalization of more than $2.5 billion.

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