Phurnace Software announced the availability of its newest product, Phurnace Troubleshoot. The diagnosis and troubleshooting tool provides IT operations staff with comparisons of Java web application server configurations to identify errors, which is one of the biggest sources of system degradation and downtime. Users can purchase the product, download, install and be up and running within minutes. Users can upgrade Phurnace Troubleshoot to Phurnace Deliver, the company's flagship product that enables real-time configuration adjustments and automated application deployments.

"Third party research shows that almost 50% of all server downtime is caused by configuration issues." said Larry Warnock, Phurnace CEO. "However, when things go bad, configuration accuracy must be checked 100% of the time; to either find the errors or quickly rule out that it is not the configuration settings that are the source of the problems. Phurnace Troubleshoot can save IT staff in a crisis and assure they stay within SLA targets."

A system administrator simply points the agent-less tool across the network at target servers and "snapshots" the full configuration and settings, including all of the application bindings. These snapshots are then compared, at the attribute and element level, to identify differences or anomalies from the correct "baseline". Once identified, the user would make the needed changes following their current process or they could upgrade to Phurnace Deliver for automated network-wide changes.    

Phurnace Troubleshoot provides functionality for Java system admin users including:

• The ability to snapshot server configurations (including application bindings, JMS, and resource adapters)
• The ability to compare configurations (regardless of differences in topology)
• Support of IBM WebSphere, BEA WebLogic and RedHat JBoss web app servers
• Support of the Eclipse RCP graphical user interface
• The ability to store configuration settings for every unique server or environment across a network