|By Hal Hilderbrad, Nickolaos Kavantzas, Ashwini Surpur, Mohamad Afshar, Dave Shaffer||
|November 5, 2004 12:00 AM EST||
Agile and adaptive business processes and supporting IT infrastructure are the holy grail of enterprise applications. The industry is heading in the right direction to start delivering on this promise. SOAs (service-oriented architectures) promise to enable businesses to align their business processes to customer needs, and optimize them to improve customer responsiveness and drive efficiency. A process-oriented realization of SOAs is necessary to deliver on this promise.
The process-oriented model is based on an SOA component model augmented with an underlying formal model in which business processes are expressed through orchestration and choreography. This model blends the bottom-up framework of SOA with a top-down, process-centric view. By simplifying the set of activities that are part of the life cycle of business processes, we'll outline how this approach is an effective and efficient way to develop, maintain, and improve best-in-class inter- and intra-enterprise business processes. We'll also emphasize that enterprises looking to automate their business processes around an agile platform can start building, service-enabling, deploying, securing, and managing services - both internal and external - with Business Process Execution Language for Web Services (BPEL4WS or BPEL) business flows today.
The SOA Promise
Traditionally, business information systems have been developed with a functional orientation, often resulting in silos of services and information. However, end-to-end business processes that must span silos can't adapt to change as business needs evolve - they're fragmented and embedded deep within systems. SOA is a software architecture that facilitates the development of enterprise applications as modular and loosely coupled business services.
SOA's intent is to integrate software components, or services, in new runtime contexts and business processes. It creates a unification layer on which business processes and enterprise dashboards can be built. SOA promises to deliver greater responsiveness to business change and provide real-time visibility into business processes. When effectively implemented, it improves business agility by letting you modularize legacy, packaged, and custom applications, and orchestrate them in easily changeable business flows.
The Web services platform, including SOAP and other protocols accessed through Web services binding frameworks, acts as the component model and ubiquitous network fabric through which newly built and existing applications cooperate. Information can be exchanged much more seamlessly, unconstrained by the hardware, operating systems platforms, and programming languages used to implement services.
Whereas a Web services model and SOA often take an essentially bottom-up view, business processes are inherently top-down activities. Bridging the capabilities envisioned by SOA with the requirements of supporting distributed business processes - including trading partner collaborations - is the focus of the process-oriented realization of SOA discussed here.
The process-centric realization of SOA can provide the glue between modular business services for the end-to-end business processes that companies rely on, such as order-to-cash, procure-to-pay, store order-to-sales compensation, and supplier-invoice to settlement. To complete this picture you must define all forms of business processes, including those of a collaborative nature, and deliver these processes reliably so that they, in turn, can be leveraged by other business processes and services (see Figure 1)
Today, mature standards such as BPEL and Web services effectively enable businesses to implement private processes and collaborative processes based on ad hoc collaboration definitions. The process-centric model of SOA considers processes and collaborations as first-class citizens, much as an object-oriented language would consider objects as first-class citizens, and encourages the same maturity of global standards for the definition of B2B processes. With this vision, business processes, collaborations, information exchanges, and work activities are expressed through service aggregation - a combination of BPEL orchestration and WS-CDL choreography, with operational semantics based on the pi-calculus:
In order to deliver quality of service to enterprise-class business processes a number of supporting services are required. With quality of service, a number of supporting services are required. These include security, reliable messaging, transactions, context and coordination, message translation and transformation services, message validation, and content-based routing. Although these services are vital for the vision of networked-enabled business processes, we'll focus on the service aggregation/business process aspects.
BPEL: Automating Business Processes
In the SOA architecture, and within the Web services platform in particular, services must be combined into business processes/business flows. BPEL provides a standard, portable language for coordinating the flow of business process services and builds upon a decade of progress in the areas of business process management, workflow, and integration technologies. Traditionally, such technologies have suffered from proprietary business processes definitions; the resulting applications are seldom portable across implementations, and skills are not transferable. Since BPEL is a standard, it creates a common language for developers. It's built from the ground up around XML and Web services and is supported on both the .NET and Java platforms.
Asynchrony, parallelism, sophisticated exception handling, long-running processes, and a need for compensating transactions change the fundamental nature of what we think of as an application. In order to support the required executable behavior, BPEL provides constructs for control-flow (conditionals, sequencing, parallelism, loops), variables, and constructs for manipulating them; event handlers, timeouts, exceptions, and forward recovery; and nested scoping units of work.
The process-oriented realization of BPEL also adds the following capabilities on top of standard BPEL:
- Advanced data handling and transformation activities that are used to manipulate variables using XQuery
- Advanced process life-cycle management capabilities such as versioning, Suspend Process instance, and Resume Process instance
- Activities that use a business rules framework, which lets you model business rules in a purely declarative way
- Advanced human workflow activities such as assigning tasks to specific users, sending notifications, and approving requests through mechanisms such as task lists
WS-CDL: Collaborations Between Peer-to-Peer Business Processes
In complex integration scenarios, capturing the collaborations between two or more business processes engaging in peer-to-peer business transactions, potentially across trust boundaries, requires a higher-level model. This is the fundamental thrust of WS-CDL, which is based on a variant of pi-calculus. It enables the formal modeling of the common observable behavior of all collaborating participants from a global viewpoint.
WS-CDL describes the global message exchange of participants during their joint interaction, global reactive rules for declaratively prescribing normal/abnormal progress, common agreement of the outcomes, and a recursive composition model that lets you build choreographies incrementally by combining existing choreographies. In this way, complex inter-organization business processes can be implemented as a collection of services, which, in turn, implement complex business processes themselves.
Choreography perfectly complements the effort of orchestration and BPEL, offering a global viewpoint into the peer-to-peer interacting business processes that are defined and implemented in BPEL.
To understand how orchestration and choreography come together, let's consider an example.
Case Study: Order Management Business Process
For any business interaction to work, the rules of collaboration must first be agreed upon. These rules can be represented in English. However, since English is unstructured and frequently vague, the rules may not be represented precisely. Choreography, and WS-CDL in particular, lets us write the above rules in a precise and unambiguous manner. So how do orchestration and choreography fit into the larger picture? The case study below demonstrates their complementary role by presenting the example of a localized business process that's concerned with handling purchase orders in a really big corporation (RBC).
This business process leverages several trading partners and links to a range of back-end services and legacy applications into an end-to-end business process. As Figure 2 shows, the RBC process interacts with different applications such as J2EE, .NET, portals, human workflow, ERP financials, trading partners such as subcontractors, and rules engine interfaces.
What makes this process interesting is that it requires both the integration of existing applications and new functionality. In our example, a clerk takes an action that causes a PO to be sent out. This is logged against a custom application (which could be J2EE or .NET) that registers the PO and ensures that the total amount does not violate the employee's sign-off authority level. If management approval is required, a workflow is initiated.
Upon confirmation, the PO needs to kick off a number of business processes, including one that updates the total POs that have been approved by the employee and manager, and one that checks the availability of goods from an existing warehouse or nearby distribution center and requisitions them if they're not available. If the goods aren't available at any location, then the system updates the financials application.
Notice that in this case, the overall business process is implemented in BPEL. Each of the services can publish a Web service interface that is then orchestrated in BPEL. Using SOAP, WSDL, XML Schema, and BPEL, the business process can be built in a vendor-independent fashion. RBC's business process is shown in Figure 2.
Using BPEL and other open standards, the task of integrating these systems into an end-to-end business process is straightforward. At any stage, the business process may be changed; for example, by adding extra approval steps, or by updating the BPEL definition of the business process.
Now consider what's needed when the RBC order process interacts with an outside supplier, STC, which manufactures and distributes t-shirts. RBC and STC are engaged in a collaborative fashion to achieve their common business goal: order fulfillment. For the collaboration to work successfully, RBC must provide the terms under which it's willing to do electronic business with suppliers such as STC.
RBC has the following simple business rules for collaborating with STC:
- RBC places an order for STC t-shirts.
- STC acknowledges the purchase order. This initiates a business process in STC that handles the PO. For all RBC knows, STC has an employee at a computer handle the PO, or a sophisticated BPEL process that's linked with back-end manufacturing, logistics, and procurement systems.
- After the internal processes within STC regarding the PO are completed - which may take days or even months - STC sends a Purchase Order Completed message back to RBC.
- RBC can send a Cancel Order message any time before it receives the Purchase Order Completed message.
- If the Cancel Order message arrives at STC before the Purchase Order Completed message is sent, STC aborts its business process and acknowledges this to RBC with the Purchase Order CancelAck message.
- If STC has already sent the Purchase Order Completed message, it ignores the Cancel Order message because RBC has agreed that it will honor POs when cancellations are not sent out within an agreed-upon timeframe.
- When a PurchaseOrder message is sent from the buyer to the seller and the acknowledgement is received by the buyer, the OrderStatus at both parties is set to New.
- When the OrderStatus at both the buyer and seller is New, either a Cancel Purchase Order Message can be sent by the buyer to the seller or a Complete Purchase Order Message can be sent by the seller to the buyer.
- When the buyer sends a Cancel Purchase OrderCancel message, the buyer sets itself to CancelPending; when a CancelAck message is sent from the seller to the buyer, this sets both parties to OrderCancelled.
- When the seller sends an OrderCompleted message, the OrderStatus at both parties is set to OrderCompleted.
Today, these rules are frequently described in English, and each trading partner's business processes that interact collaboratively can be defined in BPEL or in any other language. What WS-CDL offers is a standardized way to define these interactions, leaving unambiguous documentation of the roles and responsibilities of each. Also, in the future, products that support business process implementation languages such as BPEL could provide tools that would generate, for example, an implementation skeleton for a particular role or validate behavior. Developers looking to define collaborations in B2B situations should keep an eye on WS-CDL. Today, however, BPEL provides the basis for automating business processes on both sides of the firewall.
The maximum value of SOA architecture is realized by blending SOA with a process-centric view that explicitly defines trading partner collaborations. The basic building blocks to do this are already in place and standards like WS-CDL are emerging to support the full life cycle of collaborative business processes.
Enterprises looking to automate their business processes around an agile platform can build, service-enable, deploy, secure, and manage services (both internal and external) with BPEL business flows today. Looking further down the road, we expect the ways that business-to-business collaborations can be defined will be greatly enhanced through standards such as Web services choreography and we're actively working in these areas. What's clear today is that there is much value to be gained by streamlining your business around SOA with a process-centric view. Go build!
SYS-CON Events announced today the Docker Meets Kubernetes – Intro into the Kubernetes World, being held June 9, 2016, in conjunction with 18th Cloud Expo | @ThingsExpo, at the Javits Center in New York, NY. Register for 'Docker Meets Kubernetes Workshop' Here! This workshop led by Sebastian Scheele, co-founder of Loodse, introduces participants to Kubernetes (container orchestration). Through a combination of instructor-led presentations, demonstrations, and hands-on labs, participants learn ...
May. 30, 2016 03:00 PM EDT Reads: 2,073
SYS-CON Events announced today the How to Create Angular 2 Clients for the Cloud Workshop, being held June 7, 2016, in conjunction with 18th Cloud Expo | @ThingsExpo, at the Javits Center in New York, NY. Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified. Now it’s a component-based well-performing framework. The immersive one-day workshop led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and...
May. 30, 2016 12:00 PM EDT Reads: 4,116
Join us at Cloud Expo | @ThingsExpo 2016 – June 7-9 at the Javits Center in New York City and November 1-3 at the Santa Clara Convention Center in Santa Clara, CA – and deliver your unique message in a way that is striking and unforgettable by taking advantage of SYS-CON's unmatched high-impact, result-driven event / media packages.
May. 30, 2016 11:00 AM EDT Reads: 2,580
The initial debate is over: Any enterprise with a serious commitment to IT is migrating to the cloud. But things are not so simple. There is a complex mix of on-premises, colocated, and public-cloud deployments. In this power panel at 18th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists will look at the present state of cloud from the C-level view, and how great companies and rock star executives can use cloud computing to meet their most ambitious and disruptive business ...
May. 30, 2016 10:00 AM EDT Reads: 2,305
SYS-CON Events announced today that BMC Software has been named "Siver Sponsor" of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. BMC Digital Enterprise Management is a set of innovative IT solutions designed to make digital business fast, seamless, and optimized from mainframe to mo...
May. 30, 2016 09:15 AM EDT Reads: 2,391
Earlier this week, we hosted a Continuous Discussion (#c9d9) on Continuous Delivery (CD) automation and orchestration, featuring expert panelists Dondee Tan, Test Architect at Alaska Air, Taco Bakker, a LEAN Six Sigma black belt focusing on CD, and our own Sam Fell and Anders Wallgren. During this episode, we discussed the differences between CD automation and orchestration, their challenges with setting up CD pipelines and some of the common chokepoints, as well as some best practices and tips...
May. 30, 2016 08:30 AM EDT Reads: 1,449
SoftLayer operates a global cloud infrastructure platform built for Internet scale. With a global footprint of data centers and network points of presence, SoftLayer provides infrastructure as a service to leading-edge customers ranging from Web startups to global enterprises. SoftLayer's modular architecture, full-featured API, and sophisticated automation provide unparalleled performance and control. Its flexible unified platform seamlessly spans physical and virtual devices linked via a world...
May. 30, 2016 08:00 AM EDT Reads: 2,400
Automation is a critical component of DevOps and Continuous Delivery. This morning on #c9d9 we discussed CD Automation and how you can apply Automation to accelerate release cycles, improve quality, safety and governance? What is the difference between Automation and Orchestration? Where should you begin your journey to introduce both?
May. 30, 2016 07:30 AM EDT Reads: 1,501
When I talk about driving innovation with self-organizing teams, I emphasize that such self-organization includes expecting the participants to organize their own teams, give themselves their own goals, and determine for themselves how to measure their success. In contrast, the definition of skunkworks points out that members of such teams are “usually specially selected.” Good thing he added the word usually – because specially selecting such teams throws a wrench in the entire works, limiting...
May. 30, 2016 06:45 AM EDT Reads: 1,680
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global networ...
May. 30, 2016 05:30 AM EDT Reads: 3,315
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management...
May. 30, 2016 04:45 AM EDT Reads: 3,344
As AT&Ts VP of Domain 2.0 architecture writes one aspect of their Domain 2.0 strategy is a goal to embrace a Microservices Application Architecture. One page 9 they describe how these envisage them fitting into the ECOMP architecture: "The initial steps of the recipes include a homing and placement task using constraints specified in the requests. ‘Homing and Placement' are micro-services involving orchestration, inventory, and controllers responsible for infrastructure, network, and applicati...
May. 30, 2016 04:15 AM EDT Reads: 1,910
Many banks and financial institutions are experimenting with containers in development environments, but when will they move into production? Containers are seen as the key to achieving the ultimate in information technology flexibility and agility. Containers work on both public and private clouds, and make it easy to build and deploy applications. The challenge for regulated industries is the cost and complexity of container security compliance. VM security compliance is already challenging, ...
May. 30, 2016 03:45 AM EDT Reads: 1,401
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
May. 30, 2016 03:00 AM EDT Reads: 2,101
SYS-CON Events announced today that Tintri Inc., a leading producer of VM-aware storage (VAS) for virtualization and cloud environments, will exhibit at the 18th International CloudExpo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
May. 30, 2016 02:45 AM EDT Reads: 2,550
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
May. 30, 2016 02:15 AM EDT Reads: 3,039
You might already know them from theagileadmin.com, but let me introduce you to two of the leading minds in the Rugged DevOps movement: James Wickett and Ernest Mueller. Both James and Ernest are active leaders in the DevOps space, in addition to helping organize events such as DevOpsDays Austinand LASCON. Our conversation covered a lot of bases from the founding of Rugged DevOps to aligning organizational silos to lessons learned from W. Edwards Demings.
May. 30, 2016 01:30 AM EDT Reads: 1,555
Agile teams report the lowest rate of measuring non-functional requirements. What does this mean for the evolution of quality in this era of Continuous Everything? To explore how the rise of SDLC acceleration trends such as Agile, DevOps, and Continuous Delivery are impacting software quality, Parasoft conducted a survey about measuring and monitoring non-functional requirements (NFRs). Here's a glimpse at what we discovered and what it means for the evolution of quality in this era of Continuo...
May. 30, 2016 12:15 AM EDT Reads: 1,699
In the rush to compete in the digital age, a successful digital transformation is essential, but many organizations are setting themselves up for failure. There’s a common misconception that the process is just about technology, but it’s not. It’s about your business. It shouldn’t be treated as an isolated IT project; it should be driven by business needs with the committed involvement of a range of stakeholders.
May. 30, 2016 12:00 AM EDT Reads: 2,728
Just last week a senior Hybris consultant shared the story of a customer engagement on which he was working. This customer had problems, serious problems. We’re talking about response times far beyond the most liberal acceptable standard. They were unable to solve the issue in their eCommerce platform – specifically Hybris. Although the eCommerce project was delivered by a system integrator / implementation partner, the vendor still gets involved when things go really wrong. After all, the vendo...
May. 29, 2016 10:45 PM EDT Reads: 1,538