|By Bill Ray||
|July 16, 2001 12:00 AM EDT||
Companies are always risking their business, betting on what will be happening next year, and how they can make money out of it. The trick is to get it right.
We all know that we work in a fast-moving industry. Even before wireless communications raced ahead, the IT field was already moving too quickly for most industry commentators - fast enough in fact to make a fool of anyone rash enough to try to predict future developments.
From the famous IBM statement that the total world market for computers amounted to no more than 20 units, to Bill Gates saying that no one could ever use more than 640KB of RAM, history is littered with embarrassing comments on the future...and some more expensive errors of judgment. The Intel Web site makes no mention of the 80186, moving straight from the 80188 to the 80286; no one guessed at the time that backwards compatibility would be so important - something we now take for granted with every new development.
In the wireless world things are even worse, with companies staking their whole business model on the uptake of new technologies barely out of the lab. 3G networks really sum up this inability to guess what's happening next. No one knows what they'll be used for, but whatever it is, it's going to have to be expensive if the networks are going to turn a profit. It's remarkable that companies investing so much in future developments seem to spend so little effort trying to understand it, adopting the "If we build it, they will buy it" approach to development, often at a cost.
One company interested in what the future looks like is Xerox. If they could only turn their hand to making money out of their predictions, they could be dominating many diverse markets today. The Xerox Palo Alto Research Center (PARC) is trying to work out how computers and documents are going to be used in the wireless office of the future, how we'll interact with them, and what they'll do for us. You may have heard of Xerox PARC. They played a large part in developments such as the Graphical User Interface (GUI), Ethernet, and many of the Internet standards in use today. Their visions have helped shape the office you work in and the software you use, based on the point of view of the document as central, and everything else just tools to manipulate it.
Xerox doesn't always get it right. Many of their ideas are fanciful and far-fetched. Some are just too far ahead of their time, but some are becoming reality as we watch. One of these ideas describes the kinds of wireless computers that are going to exist, and how they can work together in a new kind of office. They're known as the Pad, the Tab, and the Screen.
By examining how people work, looking at how they interact with the space around them, researchers at Xerox realized that we like to be surrounded by paper, or more accurately, by documents. The familiar desktop interface of modern computers bears very little resemblance to a real desk, with its piles of paper and printouts, handwritten notes, and scribbled details. We seem to like to work with our documents spread around us, not neatly displayed on a screen at eye level, but physically near us. The work we're most interested in is beside us, while work to be considered later moves to the side of the desk. Attempts to recreate this interface on a screen are, basically, laughable, and while larger screens may make us more comfortable with digital representations of documents, we still seem to need their physical presence to organize ourselves.
So the researchers considered how to make this digital, and decided that the solution was a large number of flat-screen wireless displays, each with a single document. When you sit down to work in the morning, instead of printing out your tasks for the day, you would bring up that document on a Pad, then probably place it on your desk. Another Pad might contain a printout of your current project status, while another has some slides you were working on, and yet another, some notes you made about future projects. These Pads would pile up around your desk - in the same way as the paper sheets there now - reminding you of things that remain to be done. Once a task is completed you'd clear the Pads involved with it, and they'd be ready to be used again.
Obviously, any Pad would be capable of displaying any document, but that isn't how they'll be used. Interfacing with the Pads would, most likely, be through a touch screen, but being wirelessly networked would mean that a keyboard or other interfacing method could easily be used.
Pads should replace the ubiquitous VDU on every desk, allowing a more natural way of working and preventing us from trying to fit our lives into a 17-inch screen.
The Tab is a very small device, the size of a pager or wristwatch (it may even be a pager or watch, in addition to being a Tab). With only very limited display and interface options, the Tab offers only the minimum of document editing features. Tabs are more about people, and could well be built into name badges or corporate passes. They also have the ability to hold documents for transportation, and some may offer basic reviewing features.
Note that the Tab itself isn't considered to have much in the way of local storage, but always exists in a wirelessly networked environment. I might be working late, and decide to take some work home with me, so I transfer some documents from the Pads on my desk to my Tab to take home. When I get home I can simply transfer them to any Pads I have there, but the documents themselves never actually moved because a central server holds them. Only my perception of their location changes. If I lose my Tab on the way home no data has been lost. Though I may have some trouble finding it again, it's still there on the server. In this way all of the problems of multiple copies of files, and version modification, are addressed.
The Screen is the simplest of our trio of devices. It's a large screen, probably mounted on a wall or other display surface. Networked in the same way as the Pads and Tabs, I would use a Screen to show work to colleagues or to give presentations. Displaying a document would be just a matter of copying it onto a Screen where I wanted to show it. Again, the document itself wouldn't move, only my perception of where it was located.
Obviously Pads, Tabs, and Screens constitute only the front end of the system. It should be obvious that such an environment is going to need a complex of back-end servers managing all the documents and ensuring that they appear to be where the users imagine them to be. The complexity of such a system shouldn't be underestimated. These devices would be very basic terminals, reliant on a server to carry out most of their processing tasks and only able to perform the most basic of functions without network connectivity. But such servers do exist, and network reliability has never been better. The servers are going to have to be able to talk to all the devices, all the time, and some form of standard wireless network is going to be essential. Xerox has done much work with infrared communications, though Bluetooth would now seem the obvious alternative.
It's when we consider the devices, themselves, that our technological limitations become obvious. The Tab is relatively easy - just mount Bluetooth into a watch and you're 90% there. The Screen is, similarly, easily created from a standard PC connected to a projector or plasma wall display, but the Pad is a more difficult challenge.
To get a letter-sized device, with a display of sufficient quality to read text from, and cheap enough for a dozen on every desk, isn't easy and perhaps isn't yet possible. Even ignoring the problem of needing to keep the cost down, the simple challenge of producing a device slim enough to be piled onto a desk, yet robust enough to survive a modern office environment, could well prove impossible without stronger materials or better manufacturing processes. The nearest equivalent would be the Web pads, as demonstrated at every consumer electronics show for the last few years, yet strangely absent from local stores. But these devices may well be overpowered for our needs, leading to their high cost and bulky size, and thus their lack of marketplace success.
Of course, it isn't necessary to implement the whole model to benefit from the ideas within it. What Pads, Tabs, and Screens are actually about is working with documents, rather than files or directories. The user experience is wholly document-centric and users don't need to know where the files are or how they're organized, just how to use them. The three devices described demonstrate the three ways in which documents are used, and attempt to describe devices that might fit each role perfectly, without users having to change their way of working to suit the machines. When any device can be used to access any information we'll really be working in a networked world. I'm looking forward to it.
For additional information, WBT readers can go to the fasinating Xerox Palo Alto Research Center Web site at: www.parc.xerox.com.
New Relic, Inc. has announced a set of new features across the New Relic Software Analytics Cloud that offer IT operations teams increased visibility, and the ability to diagnose and resolve performance problems quickly. The new features further IT operations teams’ ability to leverage data and analytics, as well as drive collaboration and a common, shared understanding between teams. Software teams are under pressure to resolve performance issues quickly and improve availability, as the comple...
Apr. 29, 2016 07:30 PM EDT Reads: 2,393
The goal of any tech business worth its salt is to provide the best product or service to its clients in the most efficient and cost-effective way possible. This is just as true in the development of software products as it is in other product design services. Microservices, an app architecture style that leans mostly on independent, self-contained programs, are quickly becoming the new norm, so to speak. With this change comes a declining reliance on older SOAs like COBRA, a push toward more s...
Apr. 29, 2016 06:45 PM EDT Reads: 1,248
The proper isolation of resources is essential for multi-tenant environments. The traditional approach to isolate resources is, however, rather heavyweight. In his session at 18th Cloud Expo, Igor Drobiazko, co-founder of elastic.io, will draw upon their own experience with operating a Docker container-based infrastructure on a large scale and present a lightweight solution for resource isolation using microservices. He will also discuss the implementation of microservices in data and applicat...
Apr. 29, 2016 05:15 PM EDT Reads: 1,678
Join IBM June 8 at 18th Cloud Expo at the Javits Center in New York City, NY, and learn how to innovate like a startup and scale for the enterprise. You need to deliver quality applications faster and cheaper, attract and retain customers with an engaging experience across devices, and seamlessly integrate your enterprise systems. And you can't take 12 months to do it.
Apr. 29, 2016 04:30 PM EDT Reads: 1,756
This is not a small hotel event. It is also not a big vendor party where politicians and entertainers are more important than real content. This is Cloud Expo, the world's longest-running conference and exhibition focused on Cloud Computing and all that it entails. If you want serious presentations and valuable insight about Cloud Computing for three straight days, then register now for Cloud Expo.
Apr. 29, 2016 03:30 PM EDT Reads: 1,648
SYS-CON Events announced today that Stratoscale, the software company developing the next generation data center operating system, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Stratoscale is revolutionizing the data center with a zero-to-cloud-in-minutes solution. With Stratoscale’s hardware-agnostic, Software Defined Data Center (SDDC) solution to store everything, run anything and scale everywhere...
Apr. 29, 2016 01:00 PM EDT Reads: 1,477
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...
Apr. 29, 2016 11:45 AM EDT Reads: 2,219
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
Apr. 29, 2016 11:15 AM EDT Reads: 1,413
Digital means customer preferences and behavior are driving enterprise technology decisions to be sure, but let’s not forget our employees. After all, when we say customer, we mean customer writ large, including partners, supply chain participants, and yes, those salaried denizens whose daily labor forms the cornerstone of the enterprise. While your customers bask in the warm rays of your digital efforts, are your employees toiling away in the dark recesses of your enterprise, pecking data into...
Apr. 29, 2016 10:30 AM EDT Reads: 897
SYS-CON Events announced today that DatacenterDynamics has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY. DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Apr. 29, 2016 05:45 AM EDT Reads: 2,423
With DevOps becoming more well-known and established practice in nearly every industry that delivers software, it is important to continually reassess its efficacy. This week’s top 10 includes a discussion on how the quick uptake of DevOps adoption in the enterprise has posed some serious challenges. Additionally, organizations who have taken the DevOps plunge must find ways to find, hire and keep their DevOps talent in order to keep the machine running smoothly.
Apr. 29, 2016 04:30 AM EDT Reads: 1,327
Call it DevOps or not, if you are concerned about releasing more code faster and at a higher quality, the resulting software delivery chain and process will look and smell like DevOps. But for existing development teams, no matter what the velocity objective is, getting from here to there is not something that can be done without a plan. Moving your release cadence from months to weeks is not just about learning Agile practices and getting some automation tools. It involves people, tooling and ...
Apr. 29, 2016 03:45 AM EDT Reads: 1,460
Between the mockups and specs produced by analysts, and resulting applications built by developers, there exists a gulf where projects fail, costs spiral, and applications disappoint. Methodologies like Agile attempt to address this with intensified communication, with partial success but many limitations. In his session at 18th Cloud Expo, Charles Kendrick, CTO & Chief Architect at Isomorphic Software, will present a revolutionary model enabled by new technologies. Learn how business and devel...
Apr. 29, 2016 03:45 AM EDT Reads: 1,685
The notion of customer journeys, of course, are central to the digital marketer’s playbook. Clearly, enterprises should focus their digital efforts on such journeys, as they represent customer interactions over time. But making customer journeys the centerpiece of the enterprise architecture, however, leaves more questions than answers. The challenge arises when EAs consider the context of the customer journey in the overall architecture as well as the architectural elements that make up each...
Apr. 29, 2016 02:30 AM EDT Reads: 1,896
APIs have taken the world by storm in recent years. The use of APIs has gone beyond just traditional "software" companies, to companies and organizations across industries using APIs to share information and power their applications. For some organizations, APIs are the biggest revenue drivers. For example, Salesforce generates nearly 50% of annual revenue through APIs. In other cases, APIs can increase a business's footprint and initiate collaboration. Netflix, for example, reported over 5 bi...
Apr. 28, 2016 09:45 PM EDT Reads: 2,529
As the software delivery industry continues to evolve and mature, the challenge of managing the growing list of the tools and processes becomes more daunting every day. Today, Application Lifecycle Management (ALM) platforms are proving most valuable by providing the governance, management and coordination for every stage of development, deployment and release. Recently, I spoke with Madison Moore at SD Times about the changing market and where ALM is headed.
Apr. 28, 2016 09:30 PM EDT Reads: 1,393
If there is anything we have learned by now, is that every business paves their own unique path for releasing software- every pipeline, implementation and practices are a bit different, and DevOps comes in all shapes and sizes. Software delivery practices are often comprised of set of several complementing (or even competing) methodologies – such as leveraging Agile, DevOps and even a mix of ITIL, to create the combination that’s most suitable for your organization and that maximize your busines...
Apr. 28, 2016 08:45 PM EDT Reads: 1,736
These days I mostly make my living as a consultant. Consultants in general are probably not the best loved group in the world. It is common to think of consultants wafting-in to your organization, telling you things that you already know and advising you to “change your culture”, whatever that means. Subsequently they depart, no-doubt with a fat fee, and leave you as you were before with the same problems and no progress made.
Apr. 28, 2016 08:00 PM EDT Reads: 1,437
Struggling to keep up with increasing application demand? Learn how Platform as a Service (PaaS) can streamline application development processes and make resource management easy.
Apr. 28, 2016 07:30 PM EDT Reads: 1,992
In the rush to compete in the digital age, a successful digital transformation is essential, but many organizations are setting themselves up for failure. There’s a common misconception that the process is just about technology, but it’s not. It’s about your business. It shouldn’t be treated as an isolated IT project; it should be driven by business needs with the committed involvement of a range of stakeholders.
Apr. 28, 2016 07:30 PM EDT Reads: 1,791