Welcome!

Microservices Expo Authors: Carmen Gonzalez, Yeshim Deniz, Jyoti Bansal, XebiaLabs Blog, Elizabeth White

Related Topics: Mobile IoT, Java IoT, Microservices Expo, Microsoft Cloud, Agile Computing

Mobile IoT: Article

Five Ways Mobile Apps Help Keep Employees Safe

Alleviate worker safety concerns and allow managers and employees to focus on what they do best

Ensuring a safe work environment can be accomplished when individuals work in either a government or private-sector office, but it becomes exponentially more complicated when employees are mobile, traveling from one job or worksite to another. While many organizations implement mobile workforce management solutions to make their operations and staff more efficient, there is another less known, but equally as important, benefit: the ability to offer greater protection of the mobile workforce. Here's a look at five ways that mobile workforce management solutions can help keep workers safe:

Find Your Employees at a Moment's Notice
GPS, or global positioning satellite, technology is standard in today's mobile devices. By providing staff with GPS-enabled mobile phones, managers can use an application to make sure that employees are where they're supposed to be and all work is progressing as planned. GPS also enables managers to quickly check on the location of an employee if he or she hasn't checked in recently and they need to ensure all is well. Goodwill Industries of Northwest North Carolina, a non-profit organization, relies on GPS and a mobile workforce management solution to find drivers who are picking up donations from homes and transferring merchandise from their donation centers to retails stores. If a driver does not arrive as planned, Goodwill managers can leverage GPS capabilities in the driver's phone to see if he or she is en route or at a planned destination.

Know If and When Employees Enter or Leave Specific Areas
Geofencing enables employers to denote a specific geographic territory for their mobile workers. With geofencing, managers can easily set up geographic boundaries where employees are expected to be and have the app send a notification if an individual crosses in or out of that area. For example, public safety organizations, including police departments in major U.S. cities, use geofencing as part of a mobile workforce management solution to proactively identify whether an officer has entered an area where they typically need back up. Once the movement has been identified, additional officers can be dispatched to provide assistance.

Follow Job Progress
By logging job start and stop time, the process of workers informing office personnel when they arrive and depart a location can be automated, and the knowledge of the expected workflow can provide insight as to whether a worker is safe. Job start and stop time mobile workforce management apps that track job workflow can be pre-configured to notify managers if a job is not progressing as planned. With that information, managers or dispatchers can contact the worker to find out why there is a delay and if the employee is safe. This process is commonly used also by departments with workers in the field handling uncertain and potentially risky situations, such as city code enforcers that have to issue citation notices door-to-door.

Alert You to Potential Problems
Text or email alerts are useful capabilities to notify managers immediately of many conditions in the field. Alerts can be set up to be triggered by specific information, such as whether a worker is overdue to start their shift or hasn't clocked out for the day. These types of alerts can be useful for home healthcare organizations, whose workers visit residences that may be unfamiliar to them or in a sketchy neighborhood. If these employees are in a potentially dangerous situation and don't start or finish their jobs on time, managers can be alerted to check on the workers' welfare.

Have Your Employees' Backs
Reporting capabilities that are inherent with many solutions not only help managers make their mobile workforce more efficient, they also offer workers protection from liability and criminal charges. Using historical information, managers can view employee location and activity logs at the touch of a button. This information can provide insight into how an employee behaved on a job and if they were where they said they were at a given time. For example in the private sector, garage door products maker Wayne-Dalton used historical reporting of driver activity to counter a claim against one of its drivers, who was accused of leaving the scene of an accident. The report, which relied on GPS data, showed that the driver did turn around at the next exit and had returned to the scene of the accident.

While the productivity and operational benefits of mobile workforce management solutions are well known, organizations also can take comfort that the use of this technology can help keep their employees safe and protect them from liabilities. By leveraging the information they receive from mobile workforce management solutions used in field operations, government agencies can alleviate worker safety concerns and allow managers and employees to focus on what they do best.

More Stories By Howard Latham

Howard Latham is vice president of sales and customer success at Xora (www.xora.com), a leader in mobile workforce management.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@MicroservicesExpo Stories
NHK, Japan Broadcasting, will feature the upcoming @ThingsExpo Silicon Valley in a special 'Internet of Things' and smart technology documentary that will be filmed on the expo floor between November 3 to 5, 2015, in Santa Clara. NHK is the sole public TV network in Japan equivalent to the BBC in the UK and the largest in Asia with many award-winning science and technology programs. Japanese TV is producing a documentary about IoT and Smart technology and will be covering @ThingsExpo Silicon Val...
Cloud Expo, Inc. has announced today that Aruna Ravichandran, vice president of DevOps Product and Solutions Marketing at CA Technologies, has been named co-conference chair of DevOps at Cloud Expo 2017. The @DevOpsSummit at Cloud Expo New York will take place on June 6-8, 2017, at the Javits Center in New York City, New York, and @DevOpsSummit at Cloud Expo Silicon Valley will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Is your application too difficult to manage? Do changes take dozens of developers hundreds of hours to execute, and frequently result in downtime across all your site’s functions? It sounds like you have a monolith! A monolith is one of the three main software architectures that define most applications. Whether you’ve intentionally set out to create a monolith or not, it’s worth at least weighing the pros and cons of the different architectural approaches and deciding which one makes the most s...
Back in February of 2017, Andrew Clay Schafer of Pivotal tweeted the following: “seriously tho, the whole software industry is stuck on deployment when we desperately need architecture and telemetry.” Intrigue in a 140 characters. For me, I hear Andrew saying, “we’re jumping to step 5 before we’ve successfully completed steps 1-4.”
Cloud promises the agility required by today’s digital businesses. As organizations adopt cloud based infrastructures and services, their IT resources become increasingly dynamic and hybrid in nature. Managing these require modern IT operations and tools. In his session at 20th Cloud Expo, Raj Sundaram, Senior Principal Product Manager at CA Technologies, will discuss how to modernize your IT operations in order to proactively manage your hybrid cloud and IT environments. He will be sharing be...
Developers want to create better apps faster. Static clouds are giving way to scalable systems, with dynamic resource allocation and application monitoring. You won't hear that chant from users on any picket line, but helping developers to create better apps faster is the mission of Lee Atchison, principal cloud architect and advocate at New Relic Inc., based in San Francisco. His singular job is to understand and drive the industry in the areas of cloud architecture, microservices, scalability ...
This recent research on cloud computing from the Register delves a little deeper than many of the "We're all adopting cloud!" surveys we've seen. They found that meaningful cloud adoption and the idea of the cloud-first enterprise are still not reality for many businesses. The Register's stats also show a more gradual cloud deployment trend over the past five years, not any sort of explosion. One important takeaway is that coherence across internal and external clouds is essential for IT right n...
Enterprise architects are increasingly adopting multi-cloud strategies as they seek to utilize existing data center assets, leverage the advantages of cloud computing and avoid cloud vendor lock-in. This requires a globally aware traffic management strategy that can monitor infrastructure health across data centers and end-user experience globally, while responding to control changes and system specification at the speed of today’s DevOps teams. In his session at 20th Cloud Expo, Josh Gray, Chie...
To more closely examine the variety of ways in which IT departments around the world are integrating cloud services, and the effect hybrid IT has had on their organizations and IT job roles, SolarWinds recently released the SolarWinds IT Trends Report 2017: Portrait of a Hybrid Organization. This annual study consists of survey-based research that explores significant trends, developments, and movements related to and directly affecting IT and IT professionals.
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
In large enterprises, environment provisioning and server provisioning account for a significant portion of the operations team's time. This often leaves users frustrated while they wait for these services. For instance, server provisioning can take several days and sometimes even weeks. At the same time, digital transformation means the need for server and environment provisioning is constantly growing. Organizations are adopting agile methodologies and software teams are increasing the speed ...
In his session at 20th Cloud Expo, Scott Davis, CTO of Embotics, will discuss how automation can provide the dynamic management required to cost-effectively deliver microservices and container solutions at scale. He will discuss how flexible automation is the key to effectively bridging and seamlessly coordinating both IT and developer needs for component orchestration across disparate clouds – an increasingly important requirement at today’s multi-cloud enterprise.
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor – all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Software as a service (SaaS), one of the earliest and most successful cloud services, has reached mainstream status. According to Cisco, by 2019 more than four-fifths (83 percent) of all data center traffic will be based in the cloud, up from 65 percent today. The majority of this traffic will be applications. Businesses of all sizes are adopting a variety of SaaS-based services – everything from collaboration tools to mission-critical commerce-oriented applications. The rise in SaaS usage has m...
The proper isolation of resources is essential for multi-tenant environments. The traditional approach to isolate resources is, however, rather heavyweight. In his session at 18th Cloud Expo, Igor Drobiazko, co-founder of elastic.io, drew upon his own experience with operating a Docker container-based infrastructure on a large scale and present a lightweight solution for resource isolation using microservices. He also discussed the implementation of microservices in data and application integrat...
We'd all like to fulfill that "find a job you love and you'll never work a day in your life" cliché. But in reality, every job (even if it's our dream job) comes with its downsides. For you, the constant fight against shadow IT might get on your last nerves. For your developer coworkers, infrastructure management is the roadblock that stands in the way of focusing on coding. As you watch more and more applications and processes move to the cloud, technology is coming to developers' rescue-most r...
2016 has been an amazing year for Docker and the container industry. We had 3 major releases of Docker engine this year , and tremendous increase in usage. The community has been following along and contributing amazing Docker resources to help you learn and get hands-on experience. Here’s some of the top read and viewed content for the year. Of course releases are always really popular, particularly when they fit requests we had from the community.
Even for the most seasoned IT pros, the cloud is complicated. It can be difficult just to wrap your head around the many terms and acronyms that make up the cloud dictionary-not to mention actually mastering the technology. Unfortunately, complicated cloud terms are often combined to the point that their meanings are lost in a sea of conflicting opinions. Two terms that are used interchangeably (but shouldn't be) are hybrid cloud and multicloud. If you want to be the cloud expert your company ne...
SYS-CON Events announced today that CollabNet, a global leader in enterprise software development, release automation and DevOps solutions, will be a Bronze Sponsor of SYS-CON's 20th International Cloud Expo®, taking place from June 6-8, 2017, at the Javits Center in New York City, NY. CollabNet offers a broad range of solutions with the mission of helping modern organizations deliver quality software at speed. The company’s latest innovation, the DevOps Lifecycle Manager (DLM), supports Value S...