Welcome!

SOA & WOA Authors: Carmen Gonzalez, Liz McMillan, Cynthia Dunlop, Scott Bampton, Gilad Parann-Nissany

Related Topics: Cloud Expo, Java, SOA & WOA, Linux, Virtualization, Web 2.0, Big Data Journal

Cloud Expo: Article

Understanding Application Performance on the Network | Part 4

Packet Loss

We know that losing packets is not a good thing; retransmissions cause delays. We also know that TCP ensures reliable data delivery, masking the impact of packet loss. So why are some applications seemingly unaffected by the same packet loss rate that seems to cripple others? From a performance analysis perspective, how do you understand the relevance of packet loss and avoid chasing red herrings?

In Part II, we examined two closely related constraints - bandwidth and congestion. In Part III, we discussed TCP slow-start and introduced the Congestion Window (CWD). In Part IV, we'll focus on packet loss, continuing the concepts from these two previous entries.

TCP Reliability
TCP ensures reliable delivery of data through its sliding window approach to managing byte sequences and acknowledgements; among other things, this sequencing allows a receiver to inform the sender of missing data caused by packet loss in multi-packet flows. Independently, a sender may detect packet loss through the expiration of its retransmission timer. We will look at the behavior and performance penalty associated with each of these cases; generally, the impact of packet loss will depend on both the characteristics of the flow and the position of the dropped packet within the flow.

The Retransmission Timer
Each packet a node sends is associated with a retransmission timer; if the timer expires before the sent data has been acknowledged, it is considered lost and retransmitted. There are two important characteristics of the retransmission timer that relate to performance. First, the default value for the initial retransmission timeout (RTO) is almost always 3000 milliseconds; this is adjusted to a more reasonable value as TCP observes actual path round-trip times. Second, the timeout value is doubled for subsequent retransmissions of a packet.

In small flows (a common characteristic of chatty operations - like web pages), the retransmission timer is the method used to detect packet loss. Consider a request or reply message of just 1000 bytes, sent in a single packet; if this packet is dropped, there will of course be no acknowledgement; the receiver has no idea the packet was sent. If the packet is dropped early in the life of a TCP connection - perhaps one of the SYN packets during the TCP 3-way handshake, or an initial GET request or a 304 Not Modified response - the dropped packet will be retransmitted only after 3 seconds have elapsed.

Triple Duplicate ACK
Within larger flows, a dropped packet may be detected before the retransmission time expires if the sender receives three duplicate ACKs; this is generally more efficient (faster) than waiting for the retransmission timer to expire. As the receiving node receives packets that are out of sequence (i.e., after the missing packet data should have been seen), it sends duplicate ACKs, the acknowledgement number repeatedly referencing the expected (missing) packet data. When the sending node receives the third duplicate ACK, it assumes the packet was in fact lost (not just delayed) and retransmits it. This event causes the sender to assume network congestion, reducing its congestion window by 50% to allow congestion to subside. Slow-start begins to increase the CWD from that new value, using a relatively conservative congestion avoidance ramp.

As an example, consider a server sending a large file to a client; the sending node is ramping up through slow-start. As the CWD reaches 24, earlier packet loss is detected via a triple duplicate ACK; the lost data is retransmitted, and the CWD is reduced to 12. Slow-start resumes from this point in its congestion avoidance mode.

While arguments abound about the inefficiency of existing congestion avoidance approaches, especially on high-speed networks, you can expect to see this behavior in today's networks.

Transaction Trace Illustration
Identifying retransmission timeouts using merged trace files is generally quite straightforward; we have proof the packet has been lost (because we see it on the sending side and not on the receiving side), and we know the delay between the dropped and retransmitted packets at the sending node. The Delta column in the Error Table indicates the retransmission delay.

Error Table entry showing a 3-second retransmission delay caused by a retransmission timeout (RTO)

For larger flows, you can illustrate the effect of dropped packets on the sender's Congestion Window by using the Time Plot view. For Series 1, graph the sender's Frames in Transit; this is essentially the CWD. For Series 2, graph the Cumulative Error Count in both directions. As errors (retransmitted packets or out-of-sequence packets) occur, the CWD will be reduced by about 50%.

Time Plot view showing the impact of packet loss (blue plot) on the Congestion Window (brown plot)

For more networking tips click here for the full article

More Stories By Gary Kaiser

Gary Kaiser is a Subject Matter Expert in Network Performance Analysis at Compuware APM. He has global field enablement responsibilities for performance monitoring and analysis solutions embracing emerging and strategic technologies, including WAN optimization, thin client infrastructures, network forensics, and a unique performance management maturity methodology. He is also a co-inventor of multiple analysis features, and continues to champion the value of software-enabled expert network analysis.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
SYS-CON Events announced today that AgilePoint, the leading provider of Microsoft-centric Business Process Management software, will exhibit at SYS-CON's 2nd International @ThingsExpo which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. AgilePoint is the leading provider of Microsoft-based Business Process Management (BPM) software products, has 1,300+ on-premise and cloud deployments in 25+ countries and provides the same advanced BPM feature set as J2EE vendors like IBM and Appian for the Microsoft .NET native environment. AgilePoint customer...
Samsung VP Jacopo Lenzi, who headed the company's recent SmartThings acquisition under the auspices of Samsung's Open Innovaction Center (OIC), answered a few questions we had about the deal. This interview was in conjunction with our interview with SmartThings CEO Alex Hawkinson. IoT Journal: SmartThings was developed in an open, standards-agnostic platform, and will now be part of Samsung's Open Innovation Center. Can you elaborate on your commitment to keep the platform open? Jacopo Lenzi: Samsung recognizes that true, accelerated innovation cannot be driven from one source, but requires a...
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at Internet of @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, will discuss how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money! Speaker Bio: Esmeralda Swartz, CMO of MetraTech, has spent 16 years as a marketing, product management, and busin...
SYS-CON Events announced today that TeleStax, the main sponsor of Mobicents, will exhibit at Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. TeleStax provides Open Source Communications software and services that facilitate the shift from legacy SS7 based IN networks to IP based LTE and IMS networks hosted on private (on-premise), hybrid or public clouds. TeleStax products include Restcomm, JSLEE, SMSC Gateway, USSD Gateway, SS7 Resource Adaptors, SIP Servlets, Rich Multimedia Services, Presence Services/RCS, Diame...
Things are being built upon cloud foundations to transform organizations. This CEO Power Panel at 15th Cloud Expo, moderated by Roger Strukhoff, Cloud Expo and @ThingsExpo conference chair, will address the big issues involving these technologies and, more important, the results they will achieve. How important are public, private, and hybrid cloud to the enterprise? How does one define Big Data? And how is the IoT tying all this together?
We certainly live in interesting technological times. And no more interesting than the current competing IoT standards for connectivity. Various standards bodies, approaches, and ecosystems are vying for mindshare and positioning for a competitive edge. It is clear that when the dust settles, we will have new protocols, evolved protocols, that will change the way we interact with devices and infrastructure. We will also have evolved web protocols, like HTTP/2, that will be changing the very core of our infrastructures. At the same time, we have old approaches made new again like micro-services...
The only place to be June 9-11 is Cloud Expo & @ThingsExpo 2015 East at the Javits Center in New York City. Join us there as delegates from all over the world come to listen to and engage with speakers & sponsors from the leading Cloud Computing, IoT & Big Data companies. Cloud Expo & @ThingsExpo are the leading events covering the booming market of Cloud Computing, IoT & Big Data for the enterprise. Speakers from all over the world will be hand-picked for their ability to explore the economic strategies that utility/cloud computing provides. Whether public, private, or in a hybrid form, clo...
SYS-CON Events announces a new pavilion on the Cloud Expo floor where WebRTC converges with the Internet of Things. Pavilion will showcase WebRTC and the Internet of Things. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices--computers, smartphones, tablets, and sensors – connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.
SYS-CON Events announced today that Gridstore™, the leader in software-defined storage (SDS) purpose-built for Windows Servers and Hyper-V, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Gridstore™ is the leader in software-defined storage purpose built for virtualization that is designed to accelerate applications in virtualized environments. Using its patented Server-Side Virtual Controller™ Technology (SVCT) to eliminate the I/O blender effect and accelerate applications Gridsto...
SYS-CON Events announced today that Red Hat, the world's leading provider of open source solutions, will exhibit at Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Red Hat is the world's leading provider of open source software solutions, using a community-powered approach to reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As the connective hub in a global network of enterprises, partners, a...
As the Internet of Things unfolds, mobile and wearable devices are blurring the line between physical and digital, integrating ever more closely with our interests, our routines, our daily lives. Contextual computing and smart, sensor-equipped spaces bring the potential to walk through a world that recognizes us and responds accordingly. We become continuous transmitters and receivers of data. In his session at Internet of @ThingsExpo, Andrew Bolwell, Director of Innovation for HP’s Printing and Personal Systems Group, will discuss how key attributes of mobile technology – touch input, senso...
The Internet of Things (IoT) is making everything it touches smarter – smart devices, smart cars and smart cities. And lucky us, we’re just beginning to reap the benefits as we work toward a networked society. However, this technology-driven innovation is impacting more than just individuals. The IoT has an environmental impact as well, which brings us to the theme of this month’s #IoTuesday Twitter chat. The ability to remove inefficiencies through connected objects is driving change throughout every sector, including waste management. BigBelly Solar, located just outside of Boston, is trans...
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, will examine three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective storage designed to handle the massive surge in back-end data in a world where timely analytics...
Internet of @ThingsExpo Silicon Valley announced on Thursday its first 12 all-star speakers and sessions for its upcoming event, which will take place November 4-6, 2014, at the Santa Clara Convention Center in California. @ThingsExpo, the first and largest IoT event in the world, debuted at the Javits Center in New York City in June 10-12, 2014 with over 6,000 delegates attending the conference. Among the first 12 announced world class speakers, IBM will present two highly popular IoT sessions, which will take place November 4-6, 2014 at the Santa Clara Convention Center in Santa Clara, Calif...
The Internet of Things (IoT) promises to evolve the way the world does business; however, understanding how to apply it to your company can be a mystery. Most people struggle with understanding the potential business uses or tend to get caught up in the technology, resulting in solutions that fail to meet even minimum business goals. In his session at Internet of @ThingsExpo, Jesse Shiah, CEO / President / Co-Founder of AgilePoint Inc., will show what is needed to leverage the IoT to transform your business. He will discuss opportunities and challenges ahead for the IoT from a market and tec...
From a software development perspective IoT is about programming "things," about connecting them with each other or integrating them with existing applications. In his session at @ThingsExpo, Yakov Fain, co-founder of Farata Systems and SuranceBay, will show you how small IoT-enabled devices from multiple manufacturers can be integrated into the workflow of an enterprise application. This is a practical demo of building a framework and components in HTML/Java/Mobile technologies to serve as a platform that can integrate new devices as they become available on the market.
SYS-CON Events announced today that O'Reilly Media has been named “Media Sponsor” of SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. O'Reilly Media spreads the knowledge of innovators through its books, online services, magazines, and conferences. Since 1978, O'Reilly Media has been a chronicler and catalyst of cutting-edge development, homing in on the technology trends that really matter and spurring their adoption by amplifying "faint signals" from the alpha geeks who are creating the future. An...
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace.
SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, Experian, AAA NCNU, VMware, HootSuite and many others choose Aria to power their recurring revenue business and deliver exceptional experiences to their customers.
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce the value of the network in helping organizations to maximize their company’s cloud experience.