|By Tommy Petrogiannis||
|July 7, 2014 08:45 AM EDT||
As the number of companies adopting cloud-based solutions continues to increase, security remains top of mind for vendors, companies and their customers. Organizations of all types and sizes are opting for cloud e-signatures for many reasons including speed-to-market, agility and a lower total cost of ownership. What organizations concerned with cloud security may not know is that all e-signature solutions are not created equal; enterprise-class cloud e-signatures enable security that is beyond simply passing a security audit or obtaining certification. There are four areas organizations should keep in mind when considering SaaS e-signatures.
1. Data Protection
Recent large-scale data breaches and general concern over personal privacy in digital spaces have understandably left many wondering if their customer data is secure. E-signature solution vendors have the responsibility to ensure data is safe, which includes protecting against privacy breaches or malware attacks and ensuring that data is encrypted in transit and at rest.
In order to demonstrate that the organization has adequate controls for data protection, including technology and processes, the e-signature service host should meet the strictest certification standards like Service Organization Controls (SOC) 2, which reflects that the organization has adequate controls for data protection, including technology and processes.
The good news is that cloud computing has matured over the years and now offers trustworthy infrastructure solutions with stringent security protocols in place. However, the infrastructure used not only needs to ensure high availability, but also that the data is securely backed up and is protected against unauthorized access. The e-signature provider should be leveraging a mature, trusted and certified cloud infrastructure solution such as Amazon Web Services rather than relying on in-house servers. Finally, when evaluating an e-signature vendor, it's important to ask what security protocols and controls are in place to ensure it is keeping data safe and secure.
2. Strong Identification, Authentication & Attribution
Security and user identification, authentication and attribution are important considerations for organizations wanting to embrace cloud-based technologies. Identification is the progress of verifying someone's identity either in person or remotely, whereas authentication is the process of verifying user credentials (most often user name and password) prior to giving access to a system - in this case, e-signing. Many financial services, insurance, healthcare and government organizations require advanced authentication methods to validate the identity of signers. Examples of identification can include email, SMS text passcode, Q&A and third-party authentication services. The e-signature solution should offer a variety of ways to authenticate signers depending on:
- The legal and compliance risk
- The likelihood of fraud
- The value of the process being automated
3. Tamper-Evident E-Signatures
With tamper-evident controls, all parties involved in a transaction can trust the integrity of a signed document. If the document has been adjusted even slightly, it will invalidate any signatures and alert signers to the fact that it has been tampered with.
In order to ensure these controls are properly in place, digital signature technology should be applied at each signature location, creating a digital fingerprint of the document (called a hash) that can be used at any point to verify the integrity of the electronic record. This verification should take place in the document rather than sending the use to the vendor's website to validate the signature. Since e-signatures are only as good as the security that protects them, it's important that any attempt to tamper with any part of the document, for example adding or deleting words or replacing pages, should be visible. An enterprise-class e-signature solution should demonstrate this tampering by invalidating all the signature areas within the document.
4. Detailed Evidence Through an Embedded Audit Trail
The hashing of information into the document not only secures a document but it also creates a reliable and consistent audit trail of who signed, in what order, at what time and in what locations. Further, using e-signatures built on digital signature technology, the audit trail is securely embedded into the document. That means that all electronic signatures, the time stamping and the audit trails would be embedded directly within the document and not stored separately in the cloud or ‘logically' associated in a vault or proprietary database.
Organizations should have access to this data without having to depend on a vendor or its systems for access. This type of vendor independence is a concern for many organizations looking at cloud applications and gives users peace of mind that their valuable business records will remain in their control for as long as their retention policies require. An embedded audit trail means your e-signed records will work seamlessly with your content management systems or your chosen system of record.
When it comes to electronic signatures, taking a multi-pronged approach will ensure the highest level of security for documents and data that pass through a cloud e-signature solution. At the same time, it's important to choose an enterprise-class e-signature solution that offers additional security measures like embedding all data associated with the transaction into the document, reliably reproducing that data as evidence in the event of a dispute and enabling the reduction of risk around non-compliance. Ultimately, this multilayer approach to cloud e-signature security will foster customer confidence and protect an organization's reputation.
As organizations ponder these security features and requirements, it is highly recommended that they apply a level of controls and safeguards comparable to the paper process. Some organizations have a tendency to believe that putting a process online requires stricter security, however security and usability can at times be opposing forces. Organizations must strike the right balance so to manage risk while ensuring maximum adoption.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
Jul. 26, 2016 11:00 PM EDT Reads: 2,546
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
Jul. 26, 2016 10:45 PM EDT Reads: 1,084
In his session at @DevOpsSummit at 19th Cloud Expo, Yoseph Reuveni, Director of Software Engineering at Jet.com, will discuss Jet.com's journey into containerizing Microsoft-based technologies like C# and F# into Docker. He will talk about lessons learned and challenges faced, the Mono framework tryout and how they deployed everything into Azure cloud. Yoseph Reuveni is a technology leader with unique experience developing and running high throughput (over 1M tps) distributed systems with extre...
Jul. 26, 2016 08:30 PM EDT Reads: 2,131
Jul. 26, 2016 06:45 PM EDT Reads: 3,844
There's a lot of things we do to improve the performance of web and mobile applications. We use caching. We use compression. We offload security (SSL and TLS) to a proxy with greater compute capacity. We apply image optimization and minification to content. We do all that because performance is king. Failure to perform can be, for many businesses, equivalent to an outage with increased abandonment rates and angry customers taking to the Internet to express their extreme displeasure.
Jul. 26, 2016 03:15 PM EDT Reads: 1,498
Right off the bat, Newman advises that we should "think of microservices as a specific approach for SOA in the same way that XP or Scrum are specific approaches for Agile Software development". These analogies are very interesting because my expectation was that microservices is a pattern. So I might infer that microservices is a set of process techniques as opposed to an architectural approach. Yet in the book, Newman clearly includes some elements of concept model and architecture as well as p...
Jul. 26, 2016 02:15 PM EDT Reads: 9,639
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
Jul. 26, 2016 10:15 AM EDT Reads: 1,194
Adding public cloud resources to an existing application can be a daunting process. The tools that you currently use to manage the software and hardware outside the cloud aren’t always the best tools to efficiently grow into the cloud. All of the major configuration management tools have cloud orchestration plugins that can be leveraged, but there are also cloud-native tools that can dramatically improve the efficiency of managing your application lifecycle. In his session at 18th Cloud Expo, ...
Jul. 26, 2016 10:00 AM EDT Reads: 1,017
Ovum, a leading technology analyst firm, has published an in-depth report, Ovum Decision Matrix: Selecting a DevOps Release Management Solution, 2016–17. The report focuses on the automation aspects of DevOps, Release Management and compares solutions from the leading vendors.
Jul. 26, 2016 09:00 AM EDT Reads: 1,705
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
Jul. 26, 2016 08:45 AM EDT Reads: 1,329
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2016 Silicon Valley. The 19th Cloud Expo and 6th @ThingsExpo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Interne...
Jul. 26, 2016 05:15 AM EDT Reads: 2,132
DevOps at Cloud Expo – being held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Am...
Jul. 26, 2016 01:45 AM EDT Reads: 2,226
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Jul. 26, 2016 01:15 AM EDT Reads: 2,563
This digest provides an overview of good resources that are well worth reading. We’ll be updating this page as new content becomes available, so I suggest you bookmark it. Also, expect more digests to come on different topics that make all of our IT-hearts go boom!
Jul. 26, 2016 12:15 AM EDT Reads: 3,650
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor – all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
Jul. 26, 2016 12:00 AM EDT Reads: 2,181
This is a no-hype, pragmatic post about why I think you should consider architecting your next project the way SOA and/or microservices suggest. No matter if it’s a greenfield approach or if you’re in dire need of refactoring. Please note: considering still keeps open the option of not taking that approach. After reading this, you will have a better idea about whether building multiple small components instead of a single, large component makes sense for your project. This post assumes that you...
Jul. 25, 2016 03:30 AM EDT Reads: 4,107
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm ...
Jul. 24, 2016 09:45 PM EDT Reads: 2,162
"We provide DevOps solutions. We also partner with some key players in the DevOps space and we use the technology that we partner with to engineer custom solutions for different organizations," stated Himanshu Chhetri, CTO of Addteq, in this SYS-CON.tv interview at DevOps at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 24, 2016 11:00 AM EDT Reads: 1,642
Let's just nip the conflation of these terms in the bud, shall we?
"MIcro" is big these days. Both microservices and microsegmentation are having and will continue to have an impact on data center architecture, but not necessarily for the same reasons. There's a growing trend in which folks - particularly those with a network background - conflate the two and use them to mean the same thing.
They are not.
One is about the application. The other, the network. T...
Jul. 24, 2016 04:15 AM EDT Reads: 3,378
If you are within a stones throw of the DevOps marketplace you have undoubtably noticed the growing trend in Microservices. Whether you have been staying up to date with the latest articles and blogs or you just read the definition for the first time, these 5 Microservices Resources You Need In Your Life will guide you through the ins and outs of Microservices in today’s world.
Jul. 24, 2016 12:45 AM EDT Reads: 3,891