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Utah State Government Team Receives Innovation and Efficiency Award for New Vehicle Titling and Registration System Powered by Fast Enterprises Software

Government software and consulting services provider Fast Enterprises, LLC (FAST) has announced that the state project team for Utah’s new vehicle titling and registration system has received the 2014 Governor’s Award for Excellence for Innovation and Efficiency. The system, based on FAST’s commercial off-the-shelf FastVS™ software, was implemented by a joint government and private-sector team comprised of the Utah State Tax Commission, the Utah Department of Technology Services, and FAST.

The Utah Governor’s Award for Excellence honors the contributions of state agencies and employees in the categories of innovation and efficiency, leadership, outstanding public service, and humanitarianism. The award for the new system, known as the Vehicle and Dealer Registration System (VADRS), recognizes the achievement of the VADRS team in implementing an innovative solution that provides efficient and effective services for the citizens of Utah.

“Our VADRS team delivered an entirely new vehicle titling and registration system on time and within our budget in 15 months,” said Barry Conover, executive director of Utah’s tax commission. “This was an incredible achievement that has become a model of success for other states.”

The Division of Motor Vehicles (DMV), part of Utah’s tax commission, went live with the new system in October 2013. VADRS serves as the statewide vehicle title, registration, and enforcement solution, annually administering more than 2.5 million vehicle titles and registrations, 2,700 dealership and body shop licenses, and 12,000 licenses for vehicle salespersons. The system allows customers—both businesses and individuals—to conduct many activities online, including payments, renewal of titles and licenses, and ordering vehicle license plates and placards. VADRS also distributes multiple types of revenue and fees to hundreds of state and local funds.

DMV Division Director Brad Simpson stressed the importance of launching a new system that could immediately handle the state’s vehicle titling and registration needs, noting that the DMV collected more than $460 million in taxes and fees and processed nearly 4.5 million transactions during fiscal year 2013.

“One of our major goals was to ensure—from day one of production—that this system would continue to support our operations and provide an improved customer experience without issue,” said Simpson. “Our team accomplished this goal,” he said. “The system streamlines our processes and allows us to serve our customers with greater accuracy and efficiency.”

The VADRS project involved the training of hundreds of employees at county- and state-managed DMV branches. Thousands of test scenarios were executed to ensure system integrity prior to production. Over 120 data interfaces were implemented between the VADRS system and federal, state, county, and local agencies, including the U.S. Department of Transportation, the Utah Department of Public Safety, county and local governments, and law enforcement offices. These agencies now have real-time access to motor vehicle records and customer information.

“This was a project of significant scope and complexity that required the hard work and dedication of many individuals and coordination among multiple organizations,” said Scott Smith, VADRS project leader and deputy executive director for the tax commission. “It wouldn’t have been possible without the experience, expertise, and dedication of our state employees and our collaborative partnership with Fast Enterprises.”

About Fast Enterprises

FAST works with government agencies to implement its commercial off-the-shelf software, which is based on a core system architecture that can be configured to provide business solutions for the effective and efficient administration of agency programs.

FAST’s software helps agencies reduce costs, enhance services, improve the efficiency of internal operations, and maximize return on investment. The company’s software solutions are browser-based, platform-independent, and scalable applications. They are compliant with service-oriented architecture and run on industry-standard hardware, operating systems, and relational database management systems.

Government employees use FAST’s software as the primary system for the management and administration of millions of customer accounts. Every FAST implementation project has been completed on time and on budget.

FAST’s headquarters and development center are located in Denver, Colorado. Product implementation and administrative staff are located worldwide.

For additional information or to schedule an interview with a Fast Enterprises partner or company representative, contact Beth Schattin by phone at (877) 275-3278 or by e-mail at [email protected].

For information on careers with FAST, visit FAST’s Web site at www.FastEnterprises.com or e-mail [email protected].

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