Welcome!

Microservices Expo Authors: Elizabeth White, Pat Romanski, Harry Trott, Yeshim Deniz, Kevin Jackson

Related Topics: @DevOpsSummit, Java IoT, Microservices Expo, Linux Containers, @CloudExpo, @BigDataExpo

@DevOpsSummit: Article

DevOps: Enabling Agility Through Continuous Delivery

An exclusive Q&A with Matt Selheimer, SVP of Marketing at ITinvolve

"Both sides benefit from learning more about each other's worlds. We recommend that Ops people take a Dev person to lunch and vice versa," said Matt Selheimer, SVP of Marketing at ITinvolve, in this exclusive Q&A with Conference Chair Roger Strukhoff. "It's a great way to build bridges, foster collaboration, and better understand what is "upstream" or "downstream" from your day-to-day work. After all, business value is only delivered when the new application capabilities are deployed and used not just when code is ready."

Cloud Computing Journal: The idea of lean and agile development has been evolving in recent years. To what extent is cloud computing in all its forms driving this evolution toward DevOps?

Matthew Selheimer: Survey data and customer experience show that the drive to cloud computing is more so about agility than just about cost efficiencies. This demonstrates there is strong synergy between those adopting lean and agile principles as well as looking to the cloud for improved time-to-market and the ability to react faster to competitive pressures.

Cloud Computing Journal: How much of a revolution is DevOps, i.e., how much waterfall development do we still see, and how quickly is the world of enterprise IT moving toward a DevOps world?

Selheimer: Here the pace-layering model is a good guide. It's useful to understand which of your systems are truly systems of record that ought to be expected to change infrequently due to compliance and other business stability requirements (e.g., your general ledger) vs. which ones are systems of differentiation or systems of innovation requiring more frequent updates to generate competitive advantage or neutralize competitive threats. DevOps is fundamental to enabling agility through continuous delivery in systems of differentiation and innovation.

Cloud Computing Journal: Who seem to be the best equipped people within an enterprise to handle DevOps: the "Dev" folks or the "Ops" folks? Alternatively, do you find the requisite skills already there within the world of system administrators?

Selheimer: Both sides benefit from learning more about each other's worlds. We recommend that Ops people take a Dev person to lunch and vice versa. It's a great way to build bridges, foster collaboration, and better understand what is "upstream" or "downstream" from your day-to-day work. After all, business value is only delivered when the new application capabilities are deployed and used not just when code is ready.

Cloud Computing Journal: What, if any, tradeoffs are there in moving toward a DevOps world? Are there aspects of this sort-of continuous development, "perpetual beta" world that are disadvantageous compared to the older, slower way of software development? Is there a middle ground, a sort-of "hybrid DevOps"?

Selheimer: Many people are conditioned to the idea of a big release that is going to enable a breakthrough capability. The world of DevOps means that innovation is continuous in small chunks that are quick to code and deploy (and easier to roll back if there are issues). Some may find this environment to be "incrementalism" at first, but the reality is that you can deliver bigger chunks of innovation faster this way than waiting for a 12 or 18 month waterfall cycle.

Cloud Computing Journal: Why do your customers do business with you? What have you learned from them?

Selheimer: We serve customers across many industries and of different sizes, but they all share one thing in common, they are trying to transform IT to better enable their businesses to be agile while ensuring the stability of operations their businesses also demand. ITinvolve's unique combination of collaboration, analysis, and knowledge capture ensure teams have the information they need to effectively execute projects and changes whether those are application releases, infrastructure upgrades, or scenario planning activities like disaster recovery or data center moves.

Cloud Computing Journal: What advantages does the Salesforce1 platform offer to you and to your customers?

Selheimer: Salesforce1 is the industry's leading Platform as a Service with over 125,000 customers and handling over 1 billion transactions every business day. It's proven and trusted in the most demanding organizations around the world, and it scales incredibly well. By building our products on the Salesforce1 platform, we receive all of these benefits and are able to focus 100% of our R&D efforts at the application layer, which enables us to respond faster to our customers and the market with innovative IT management solutions. For example, we've had 7 releases of our products in just two years. No other IT management software vendor has that level of release frequency that we are aware of.

•   •   •

Matthew Selheimer is CMO and Senior Vice President of Marketing. His responsibilities include corporate and product positioning, demand generation, social media engagement, industry analyst and media relations, thought leadership and evangelism. A 19-year industry veteran, Matthew has rich and diverse experience spanning enterprise business applications, IT management software, data center hardware and consulting. Previously, he held executive marketing and product management positions at BMC Software, as well as sales, business development, alliance management, systems engineering, and consulting positions at Informatica Corporation, Compaq Computer, and Deloitte & Touche. Matthew holds an MBA from Texas A&M University and a BA from the University of Pennsylvania.

More Stories By Pat Romanski

News Desk compiles and publishes breaking news stories, press releases and latest news articles as they happen.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@MicroservicesExpo Stories
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
For organizations that have amassed large sums of software complexity, taking a microservices approach is the first step toward DevOps and continuous improvement / development. Integrating system-level analysis with microservices makes it easier to change and add functionality to applications at any time without the increase of risk. Before you start big transformation projects or a cloud migration, make sure these changes won’t take down your entire organization.
The margins of cloud products like virtual machines are still in the 50% range. In essence, price drops are going to be a regular feature for the foreseeable future. This begets the question - are hosted solutions becoming irrelevant today? Boston-based market research firm, 451 Research, has been publishing their ‘Cloud Price Index' for a few years now. The quarterly study looks into the pricing of various offerings in the cloud market to understand the shifting dynamics in the public, privat...
What's the role of an IT self-service portal when you get to continuous delivery and Infrastructure as Code? This general session showed how to create the continuous delivery culture and eight accelerators for leading the change. Don Demcsak is a DevOps and Cloud Native Modernization Principal for Dell EMC based out of New Jersey. He is a former, long time, Microsoft Most Valuable Professional, specializing in building and architecting Application Delivery Pipelines for hybrid legacy, and cloud ...
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
"Tintri focuses on the Ops side of the DevOps, which basically is pushing more and more of the accessibility of the infrastructure to the developers and trying to get behind the scenes," explained Dhiraj Sehgal of Tintri in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We do one of the best file systems in the world. We learned how to deal with Big Data many years ago and we implemented this knowledge into our software," explained Jakub Ratajczak, Business Development Manager at MooseFS, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that CA Technologies has been named "Platinum Sponsor" of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business - from apparel to energy - is being rewritten by software. From planning to development to management to security, CA creates software that fuels transformation for companies in the applic...
Five years ago development was seen as a dead-end career, now it’s anything but – with an explosion in mobile and IoT initiatives increasing the demand for skilled engineers. But apart from having a ready supply of great coders, what constitutes true ‘DevOps Royalty’? It’ll be the ability to craft resilient architectures, supportability, security everywhere across the software lifecycle. In his keynote at @DevOpsSummit at 20th Cloud Expo, Jeffrey Scheaffer, GM and SVP, Continuous Delivery Busine...
Cloud Expo, Inc. has announced today that Andi Mann and Aruna Ravichandran have been named Co-Chairs of @DevOpsSummit at Cloud Expo Silicon Valley which will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. "DevOps is at the intersection of technology and business-optimizing tools, organizations and processes to bring measurable improvements in productivity and profitability," said Aruna Ravichandran, vice president, DevOps product and solutions marketing...
Managing mission-critical SAP systems and landscapes has never been easy. Add public cloud with its myriad of powerful cloud native services and this may not change any time soon. Public cloud offers exciting new possibilities for enterprise workloads. But to make use of these possibilities and capabilities, IT teams need to re-think everything they have done before. Otherwise, they will just end up using public cloud as a hosting platform for their workloads, aka known as “lift and shift.”
There's a lot to gain from cloud computing, but success requires a thoughtful and enterprise focused approach. Cloud computing decouples data and information from the infrastructure on which it lies. A process that is a LOT more involved than dragging some folders from your desktop to a shared drive. Cloud computing as a mission transformation activity, not a technological one. As an organization moves from local information hosting to the cloud, one of the most important challenges is addressi...
The reality of data ubiquity is here—data is buried in operational statistics, machine logs, stacks of overflowing tickets and customer details, among other things. How can any user get valuable information amid this rapid influx of data? Imagine a situation where your firm’s revenue takes a hit owing to an unexpected failure in some business process. It would be a nightmare for IT admins to sift through the interminable piles of data to deduce exactly why and where the problem occurred. To sav...
Hybrid IT is today’s reality, and while its implementation may seem daunting at times, more and more organizations are migrating to the cloud. In fact, according to SolarWinds 2017 IT Trends Index: Portrait of a Hybrid IT Organization 95 percent of organizations have migrated crucial applications to the cloud in the past year. As such, it’s in every IT professional’s best interest to know what to expect.
Both SaaS vendors and SaaS buyers are going “all-in” to hyperscale IaaS platforms such as AWS, which is disrupting the SaaS value proposition. Why should the enterprise SaaS consumer pay for the SaaS service if their data is resident in adjacent AWS S3 buckets? If both SaaS sellers and buyers are using the same cloud tools, automation and pay-per-transaction model offered by IaaS platforms, then why not host the “shrink-wrapped” software in the customers’ cloud? Further, serverless computing, cl...
In the decade following his article, cloud computing further cemented Carr’s perspective. Compute, storage, and network resources have become simple utilities, available at the proverbial turn of the faucet. The value they provide is immense, but the cloud playing field is amazingly level. Carr’s quote above presaged the cloud to a T. Today, however, we’re in the digital era. Mark Andreesen’s ‘software is eating the world’ prognostication is coming to pass, as enterprises realize they must be...
A common misconception about the cloud is that one size fits all. Companies expecting to run all of their operations using one cloud solution or service must realize that doing so is akin to forcing the totality of their business functionality into a straightjacket. Unlocking the full potential of the cloud means embracing the multi-cloud future where businesses use their own cloud, and/or clouds from different vendors, to support separate functions or product groups. There is no single cloud so...
In 2014, Amazon announced a new form of compute called Lambda. We didn't know it at the time, but this represented a fundamental shift in what we expect from cloud computing. Now, all of the major cloud computing vendors want to take part in this disruptive technology. In his session at 20th Cloud Expo, Doug Vanderweide, an instructor at Linux Academy, discussed why major players like AWS, Microsoft Azure, IBM Bluemix, and Google Cloud Platform are all trying to sidestep VMs and containers wit...
Companies have always been concerned that traditional enterprise software is slow and complex to install, often disrupting critical and time-sensitive operations during roll-out. With the growing need to integrate new digital technologies into the enterprise to transform business processes, this concern has become even more pressing. A 2016 Panorama Consulting Solutions study revealed that enterprise resource planning (ERP) projects took an average of 21 months to install, with 57 percent of th...
New competitors, disruptive technologies, and growing expectations are pushing every business to both adopt and deliver new digital services. This ‘Digital Transformation’ demands rapid delivery and continuous iteration of new competitive services via multiple channels, which in turn demands new service delivery techniques – including DevOps. In this power panel at @DevOpsSummit 20th Cloud Expo, moderated by DevOps Conference Co-Chair Andi Mann, panelists examined how DevOps helps to meet the de...