|By Marketwired .||
|May 13, 2014 09:00 AM EDT||
SAN FRANCISCO, CA and MUNICH, GERMANY -- (Marketwired) -- 05/13/14 -- B2X Care Solutions, the leading provider of customer care for electronic devices, today announced that Pat Ransil will join the company as the VP of Technology. In this role, Pat will lead the IT Technology Team to further develop B2X's product portfolio and continue to drive B2X as a technology-enabled global customer care company.
"Given Pat's extensive technology background and knowledge of the international markets, he was a highly sought-after candidate for B2X," said Thomas Berlemann, CEO of B2X. "As we continue to focus increasingly more on our technology, Pat will be a strategic influence in our efforts to continue innovating and expanding the Smart Service Platform offering."
Pat is a Silicon Valley veteran with international entrepreneurial experience, bringing more than 25 years of expertise in building effective software development organizations and delivering high-quality innovative products across a variety of industries, to B2X. Through his previous roles, he has a deep understanding of software technologies such as high traffic web sites, cloud/web services, distributed systems, mobile apps, ecommerce, database, big data, and has worked with a team that delivered Amazon Web Service SimpleDB. He also developed the world's first complete interactive TV system supporting 10 million client devices. Additionally, Carpooling.com, Logitech, Pageflakes, and Amazon are just part of his extensive experience working in senior roles developing technology and leading global teams. Pat holds a Bachelor degree in Electrical Engineering and Computer Science from University of California, Berkeley and a Master's degree in Biomedical Engineering from the University of Virginia.
"B2X is an exciting opportunity where I am confident that I can make a significant contribution, working with an already talented team to build upon the strengths of the current systems and services, to do an even better job of meeting our customer's needs," said Pat Ransil, VP of Technology at B2X. "I look forward to working with Thomas and the entire B2X team in extending B2X's lead as the world's best provider of customer care solutions for electronic devices."
About B2X Care Solutions
B2X is the leading provider of customer care solutions for electronic devices to manufacturers, insurance providers, mobile network operators and retailers globally. Our first-of-its-kind Smart Service Platform consists of an end-to-end technology management layer and best practice service delivery processes to ensure consistency and quality across service operations, supported by a global organization of highly experienced staff and a trusted and reliable operational fulfillment partner network. That's why we're the choice for companies in more than 110 countries worldwide. For additional information, visit www.b2x.com.
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