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Microservices Expo Authors: Liz McMillan, Pat Romanski, Jason Bloomberg, Elizabeth White, Roger Strukhoff

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Robin Energie Selects Nexant’s RevenueManager to Manage Customer Care, Billing, and Electronic Market Messaging

Nexant announced today that Robin Energie, a Dutch energy retailer, selling gas and power to residential and small business customers in the Netherlands primarily through an important niche market of curators and budget keepers, has signed an agreement to license Nexant RevenueManager® software.

The Nexant end-to-end energy retail software platform will be used for customer care and billing, electronic market messaging, and client self-servicing for its residential and small and medium enterprise gas and power customers.

Nexant RevenueManager® is an integrated energy retail customer care and billing solution that has been extensively used in Europe for more than a decade. The Nexant platform is scheduled to go live for Robin Energie in Q2 2014.

“During the last couple of years, Robin Energie has grown from a start-up to a solid energy retail company that requires robust software to manage rapid growth and our unique business strategy,” said Ronald Ruskauff, Robin Energie’s owner and Managing Director. “Nexant RevenueManager® will allow Robin Energie to streamline, manage, and optimize our end-to-end energy retail processes. Nexant is a market leader and a clear choice, because of its inherent flexibility, fast go-to-market, low cost-to-serve—and, above all, its proven track record—in the local deregulated energy retail market compliant with StroomOpwaarts. Key to our strategy is to work with partners who are able to pass direct benefits to our customers.”

“We are pleased to continue to expand the Nexant customer footprint in the Netherlands, with a unique and customer- service-oriented energy supplier such as Robin Energie,” said Peter de Vroed, Nexant Regional Sales Manager - Europe. “As competition for residential customers continues to heat up in Europe due to ongoing regulatory changes, introduction of smart meters, and new market demands, retail energy suppliers will need more flexibility and greater control of mission-critical energy retail business processes. We are confident that Nexant provides the true business agility and lower operating costs necessary for energy retail companies to grow market share and meet strategic business goals.”

ABOUT ROBIN ENERGIE

Robin Energie is a Dutch energy retailer and the true Robin Hood of the Dutch energy market, as its “Power to the People” tagline attests. Robin Energie believes energy is a basic commodity that should be available to everyone—and, above all—that customers should pay a fair price for their energy consumption. Robin Energie’s strategy is to end excessive profit margins, vague price propositions, and “fake” green power. To achieve this, Robin Energie is 100 percent transparent as an organization and provides insight into important information such as buying prices of energy, annual financial reports, and its investments in green projects. Finally, Robin Energie is a customer-centric organization that takes its customers and the environment seriously and invests in a better future on an ongoing basis.

ABOUT NEXANT

Nexant offers a comprehensive suite of best-in-class services and software designed to transform utility/retail business processes and implement smart grid and demand management initiatives. Over the last decade, it has developed and commercialized technology solutions—such as Nexant iEnergy™, Nexant Grid360™, Nexant iHedge®, and Nexant RevenueManager®—enabling utilities, power producers, and retailers to improve operational and financial efficiency, reduce risk, and enhance customer engagement across the energy value chain. Nexant is headquartered in San Francisco, California and operates from 33 corporate, representative, and project offices located throughout the United States, Europe, the Middle East, Africa, and Asia.

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