|By Paul Diamond||
|April 5, 2014 04:00 PM EDT||
The proliferation of cloud-based applications for the enterprise grows each day, and more and more professionals have grown dependent on these apps as the consumerization of IT flourishes in today's mobile enterprise. With the consumerization of IT, employees have become their own IT experts and demand that their IT departments add cloud services or enable them to use a particular app with the corporate network. IT departments, naturally, want to use the latest technologies to make the entire company more efficient and productive - and they see how the cloud can help accomplish this. What employees don't often see is that there are roadblocks to rolling out a new service or enabling an app to work with the network. Everything from budget to security to integration issues may cause the IT department to turn down the requests. However, unlike in the past, employees now have the power and the means to just use these services anyway, without IT's approval.
Similar to BYOD, this concept of bring-your-own-cloud (BYOC) is not going anywhere. Just think - it's incredibly easy for employees to access preferred technology offerings on a mobile or personal device, but it's still on the company network. Just download it, watch a YouTube video on how to make it work and voila - you have your cloud service. Any professional with a smartphone is enabled by cloud, social computing, analytics and mobile - and wants to transfer that experience seamlessly between their personal and professional computing.
This obviously poses a huge problem for the company network. IT staff either doesn't know this happened, or is forced to quickly address network and security issues, often leading to Band-Aid fixes. Results from Forrester's Forrsights Workforce Employee Survey, Q4 2012 indicate that at least 85 percent of employees use phone/tablet applications and web-based services, which is putting corporate information security under serious threat. Just to start, BYOC could hypothetically:
- Denigrate the network - Deploying cloud technologies and operating models muddies the role that networking plays. Further, the impact of the cloud on the networks may not always be clear, and while the network is indeed important to cloud computing, the network also must change in order to facilitate these preferences. In a hybrid environment, the relationship and connection between a user's cloud and the provider's network must be secure - but the structure should be in place beforehand. The bottom line is, no network means no cloud - without networks, users cannot access their cloud services.
- Challenge traditional security practices - It's really hard to ensure that information on employee-owned hardware and software is secure. For security professionals, BYOC seems like a nightmare. Personal devices are getting smarter and are better able to store and do more with corporate data, especially with the proliferation of personal cloud storage like Evernote, Amazon S3 and even Facebook. They also become a bigger target for hackers.
- Introduce viruses - In BYOC environments you will inevitably have one employee who leisurely browses the web, opens email attachments, stores phantom files, freely clicks on links, and can't - or rarely - updates their security software. Without a policy in place, this is a veritable virus breeding ground.
- Expose critical company data over unsecure networks and devices - This one seems pretty obvious, right? Downloading sensitive company files to an iPad, saving it to iCloud, and then connecting to the Starbucks Wi-Fi network down the street is not an ideal scenario - but it's a likely one.
Where does an enterprise start? The pros and cons are clear, and while it's important in this day and age to be accommodating and supportive of the innovative models that professionals take to accomplish their work, day-in and day-out, it's also very important to have a policy and framework in place that keeps all constituents on the same page while living on the same network. Let's start there - what frame of mind when devising a BYOC policy is reasonable and will be accepted by employees?
It's important to have a solid understanding of the stage at which cloud applications have infiltrated the organization. Once an organization understands the true level of cloud adoption across the board, they can better understand the true implications for their network and security, and how critical an organization-wide policy is to institute rules and regulations.
Network Monitoring and Inventory
Solutions exist that will take a complete look at your network and take stock of what is connected to your network (wired and wireless). It will know who owns it, what kind of memory it has, if and what software is installed and running, user information, network configurations and more. This is step one in your diagnosis, but also important throughout to keep track of the state of your network and to dissuade rogue users.
From there, your IT organization can determine how to protect itself from this phenomenon. Users are both the champions for this, as well as the weakest link - they likely own the device and they likely own the storage and access of the corporate data - so it's most important to invest in their knowledge, understanding and commitment to the policy.
Train and Instruct
Let employees know that they are responsible for their devices and cloud service from a cost and upkeep perspective, but also for what happens as a result of any personal computing or professional computing over personal assets. If an employee is not a good fit for any BYOC policy, such as a legal professional, instruct them of a revised policy.
Regardless, physical training of employees should happen over digital programs that they can quickly skip through and provide a digital signature without fully understanding or comprehending the responsibility that is in their hands - literally.
Security, Security, Security
Many companies are aware of how to secure devices that are introduced onto the network. For instance, there are a plethora of mobile device management solutions available that secure, monitor, manage and support mobile devices deployed across a corporate network. But for the cloud, to secure data and applications, it's important to invest in solutions with built-in data loss prevention (DLP), giving users an encrypted storage space on the mobile device to safely store business critical data.
For the network, there are a variety of network access control solutions that will give administrators the ability to enforce role-based access. In some cases, these types of solutions might just be viewed as Band-Aid fixes to a larger problem. Depending on your organization, however, these can be good first steps, building up to the implementation of a more holistic hybrid cloud environment that offers employees a full-scale cloud solution to support such bandwidth.
The bottom line, you must be in the know - you must know where your network stands at all times; you must know what your employees want from a cloud perspective; you must know what they currently have from a cloud perspective; and you must know what the best path is to take for your organization - be that a six-month path of quick-fixes and BYOC policies, or a full-fledged cloud offering that puts your mind at ease and keeps your employees happy.
In his session at 17th Cloud Expo, Ernest Mueller, Product Manager at Idera, will explain the best practices and lessons learned for tracking and optimizing costs while delivering a cloud-hosted service. He will describe a DevOps approach where the applications and systems work together to track usage, model costs in a granular fashion, and make smart decisions at runtime to minimize costs. The trickier parts covered include triggering off the right metrics; balancing resilience and redundancy ...
Aug. 31, 2015 08:00 AM EDT Reads: 227
Skeuomorphism usually means retaining existing design cues in something new that doesn’t actually need them. However, the concept of skeuomorphism can be thought of as relating more broadly to applying existing patterns to new technologies that, in fact, cry out for new approaches. In his session at DevOps Summit, Gordon Haff, Senior Cloud Strategy Marketing and Evangelism Manager at Red Hat, discussed why containers should be paired with new architectural practices such as microservices rathe...
Aug. 31, 2015 06:00 AM EDT Reads: 393
Whether you like it or not, DevOps is on track for a remarkable alliance with security. The SEC didn’t approve the merger. And your boss hasn’t heard anything about it. Yet, this unruly triumvirate will soon dominate and deliver DevSecOps faster, cheaper, better, and on an unprecedented scale. In his session at DevOps Summit, Frank Bunger, VP of Customer Success at ScriptRock, will discuss how this cathartic moment will propel the DevOps movement from such stuff as dreams are made on to a prac...
Aug. 31, 2015 04:00 AM EDT Reads: 224
It’s been proven time and time again that in tech, diversity drives greater innovation, better team productivity and greater profits and market share. So what can we do in our DevOps teams to embrace diversity and help transform the culture of development and operations into a true “DevOps” team? In her session at DevOps Summit, Stefana Muller, Director, Product Management – Continuous Delivery at CA Technologies, answered that question citing examples, showing how to create opportunities for ...
Aug. 31, 2015 03:00 AM EDT Reads: 482
SYS-CON Events announced today that DataClear Inc. will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. The DataClear ‘BlackBox’ is the only solution that moves your PC, browsing and data out of the United States and away from prying (and spying) eyes. Its solution automatically builds you a clean, on-demand, virus free, new virtual cloud based PC outside of the United States, and wipes it clean...
Aug. 30, 2015 11:45 PM EDT Reads: 396
Any Ops team trying to support a company in today’s cloud-connected world knows that a new way of thinking is required – one just as dramatic than the shift from Ops to DevOps. The diversity of modern operations requires teams to focus their impact on breadth vs. depth. In his session at DevOps Summit, Adam Serediuk, Director of Operations at xMatters, Inc., will discuss the strategic requirements of evolving from Ops to DevOps, and why modern Operations has begun leveraging the “NoOps” approa...
Aug. 30, 2015 06:45 PM EDT Reads: 370
DevOps has traditionally played important roles in development and IT operations, but the practice is quickly becoming core to other business functions such as customer success, business intelligence, and marketing analytics. Modern marketers today are driven by data and rely on many different analytics tools. They need DevOps engineers in general and server log data specifically to do their jobs well. Here’s why: Server log files contain the only data that is completely full and accurate in th...
Aug. 30, 2015 06:30 PM EDT Reads: 383
SYS-CON Events announced today that G2G3 will exhibit at SYS-CON's @DevOpsSummit Silicon Valley, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Based on a collective appreciation for user experience, design, and technology, G2G3 is uniquely qualified and motivated to redefine how organizations and people engage in an increasingly digital world.
Aug. 30, 2015 05:00 PM EDT Reads: 466
Early in my DevOps Journey, I was introduced to a book of great significance circulating within the Web Operations industry titled The Phoenix Project. (You can read our review of Gene’s book, if interested.) Written as a novel and loosely based on many of the same principles explored in The Goal, this book has been read and referenced by many who have adopted DevOps into their continuous improvement and software delivery processes around the world. As I began planning my travel schedule last...
Aug. 30, 2015 02:00 PM EDT Reads: 528
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advance...
Aug. 30, 2015 01:00 PM EDT Reads: 293
Introducing Containers & Microservices Bootcamp at @CloudExpo Silicon Valley | #Containers #Microservices
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on...
Aug. 30, 2015 12:00 PM EDT Reads: 274
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Aug. 30, 2015 10:30 AM EDT Reads: 878
The pricing of tools or licenses for log aggregation can have a significant effect on organizational culture and the collaboration between Dev and Ops teams. Modern tools for log aggregation (of which Logentries is one example) can be hugely enabling for DevOps approaches to building and operating business-critical software systems. However, the pricing of an aggregated logging solution can affect the adoption of modern logging techniques, as well as organizational capabilities and cross-team ...
Aug. 30, 2015 09:30 AM EDT Reads: 384
Several years ago, I was a developer in a travel reservation aggregator. Our mission was to pull flight and hotel data from a bunch of cryptic reservation platforms, and provide it to other companies via an API library - for a fee. That was before companies like Expedia standardized such things. We started with simple methods like getFlightLeg() or addPassengerName(), each performing a small, well-understood function. But our customers wanted bigger, more encompassing services that would "do ...
Aug. 30, 2015 09:30 AM EDT Reads: 250
In today's digital world, change is the one constant. Disruptive innovations like cloud, mobility, social media, and the Internet of Things have reshaped the market and set new standards in customer expectations. To remain competitive, businesses must tap the potential of emerging technologies and markets through the rapid release of new products and services. However, the rigid and siloed structures of traditional IT platforms and processes are slowing them down – resulting in lengthy delivery ...
Aug. 30, 2015 08:45 AM EDT Reads: 583
Culture is the most important ingredient of DevOps. The challenge for most organizations is defining and communicating a vision of beneficial DevOps culture for their organizations, and then facilitating the changes needed to achieve that. Often this comes down to an ability to provide true leadership. As a CIO, are your direct reports IT managers or are they IT leaders? The hard truth is that many IT managers have risen through the ranks based on their technical skills, not their leadership ab...
Aug. 30, 2015 08:45 AM EDT Reads: 344
Docker containerization is increasingly being used in production environments. How can these environments best be monitored? Monitoring Docker containers as if they are lightweight virtual machines (i.e., monitoring the host from within the container), with all the common metrics that can be captured from an operating system, is an insufficient approach. Docker containers can’t be treated as lightweight virtual machines; they must be treated as what they are: isolated processes running on hosts....
Aug. 30, 2015 08:45 AM EDT Reads: 140
Puppet Labs has announced the next major update to its flagship product: Puppet Enterprise 2015.2. This release includes new features providing DevOps teams with clarity, simplicity and additional management capabilities, including an all-new user interface, an interactive graph for visualizing infrastructure code, a new unified agent and broader infrastructure support.
Aug. 30, 2015 07:15 AM EDT Reads: 501
What does “big enough” mean? It’s sometimes useful to argue by reductio ad absurdum. Hello, world doesn’t need to be broken down into smaller services. At the other extreme, building a monolithic enterprise resource planning (ERP) system is just asking for trouble: it’s too big, and it needs to be decomposed.
Aug. 29, 2015 10:00 AM EDT Reads: 346
The Microservices architectural pattern promises increased DevOps agility and can help enable continuous delivery of software. This session is for developers who are transforming existing applications to cloud-native applications, or creating new microservices style applications. In his session at DevOps Summit, Jim Bugwadia, CEO of Nirmata, will introduce best practices, patterns, challenges, and solutions for the development and operations of microservices style applications. He will discuss ...
Aug. 27, 2015 02:15 PM EDT Reads: 513