|By Paul Diamond||
|April 5, 2014 04:00 PM EDT||
The proliferation of cloud-based applications for the enterprise grows each day, and more and more professionals have grown dependent on these apps as the consumerization of IT flourishes in today's mobile enterprise. With the consumerization of IT, employees have become their own IT experts and demand that their IT departments add cloud services or enable them to use a particular app with the corporate network. IT departments, naturally, want to use the latest technologies to make the entire company more efficient and productive - and they see how the cloud can help accomplish this. What employees don't often see is that there are roadblocks to rolling out a new service or enabling an app to work with the network. Everything from budget to security to integration issues may cause the IT department to turn down the requests. However, unlike in the past, employees now have the power and the means to just use these services anyway, without IT's approval.
Similar to BYOD, this concept of bring-your-own-cloud (BYOC) is not going anywhere. Just think - it's incredibly easy for employees to access preferred technology offerings on a mobile or personal device, but it's still on the company network. Just download it, watch a YouTube video on how to make it work and voila - you have your cloud service. Any professional with a smartphone is enabled by cloud, social computing, analytics and mobile - and wants to transfer that experience seamlessly between their personal and professional computing.
This obviously poses a huge problem for the company network. IT staff either doesn't know this happened, or is forced to quickly address network and security issues, often leading to Band-Aid fixes. Results from Forrester's Forrsights Workforce Employee Survey, Q4 2012 indicate that at least 85 percent of employees use phone/tablet applications and web-based services, which is putting corporate information security under serious threat. Just to start, BYOC could hypothetically:
- Denigrate the network - Deploying cloud technologies and operating models muddies the role that networking plays. Further, the impact of the cloud on the networks may not always be clear, and while the network is indeed important to cloud computing, the network also must change in order to facilitate these preferences. In a hybrid environment, the relationship and connection between a user's cloud and the provider's network must be secure - but the structure should be in place beforehand. The bottom line is, no network means no cloud - without networks, users cannot access their cloud services.
- Challenge traditional security practices - It's really hard to ensure that information on employee-owned hardware and software is secure. For security professionals, BYOC seems like a nightmare. Personal devices are getting smarter and are better able to store and do more with corporate data, especially with the proliferation of personal cloud storage like Evernote, Amazon S3 and even Facebook. They also become a bigger target for hackers.
- Introduce viruses - In BYOC environments you will inevitably have one employee who leisurely browses the web, opens email attachments, stores phantom files, freely clicks on links, and can't - or rarely - updates their security software. Without a policy in place, this is a veritable virus breeding ground.
- Expose critical company data over unsecure networks and devices - This one seems pretty obvious, right? Downloading sensitive company files to an iPad, saving it to iCloud, and then connecting to the Starbucks Wi-Fi network down the street is not an ideal scenario - but it's a likely one.
Where does an enterprise start? The pros and cons are clear, and while it's important in this day and age to be accommodating and supportive of the innovative models that professionals take to accomplish their work, day-in and day-out, it's also very important to have a policy and framework in place that keeps all constituents on the same page while living on the same network. Let's start there - what frame of mind when devising a BYOC policy is reasonable and will be accepted by employees?
It's important to have a solid understanding of the stage at which cloud applications have infiltrated the organization. Once an organization understands the true level of cloud adoption across the board, they can better understand the true implications for their network and security, and how critical an organization-wide policy is to institute rules and regulations.
Network Monitoring and Inventory
Solutions exist that will take a complete look at your network and take stock of what is connected to your network (wired and wireless). It will know who owns it, what kind of memory it has, if and what software is installed and running, user information, network configurations and more. This is step one in your diagnosis, but also important throughout to keep track of the state of your network and to dissuade rogue users.
From there, your IT organization can determine how to protect itself from this phenomenon. Users are both the champions for this, as well as the weakest link - they likely own the device and they likely own the storage and access of the corporate data - so it's most important to invest in their knowledge, understanding and commitment to the policy.
Train and Instruct
Let employees know that they are responsible for their devices and cloud service from a cost and upkeep perspective, but also for what happens as a result of any personal computing or professional computing over personal assets. If an employee is not a good fit for any BYOC policy, such as a legal professional, instruct them of a revised policy.
Regardless, physical training of employees should happen over digital programs that they can quickly skip through and provide a digital signature without fully understanding or comprehending the responsibility that is in their hands - literally.
Security, Security, Security
Many companies are aware of how to secure devices that are introduced onto the network. For instance, there are a plethora of mobile device management solutions available that secure, monitor, manage and support mobile devices deployed across a corporate network. But for the cloud, to secure data and applications, it's important to invest in solutions with built-in data loss prevention (DLP), giving users an encrypted storage space on the mobile device to safely store business critical data.
For the network, there are a variety of network access control solutions that will give administrators the ability to enforce role-based access. In some cases, these types of solutions might just be viewed as Band-Aid fixes to a larger problem. Depending on your organization, however, these can be good first steps, building up to the implementation of a more holistic hybrid cloud environment that offers employees a full-scale cloud solution to support such bandwidth.
The bottom line, you must be in the know - you must know where your network stands at all times; you must know what your employees want from a cloud perspective; you must know what they currently have from a cloud perspective; and you must know what the best path is to take for your organization - be that a six-month path of quick-fixes and BYOC policies, or a full-fledged cloud offering that puts your mind at ease and keeps your employees happy.
Back in February of 2017, Andrew Clay Schafer of Pivotal tweeted the following: “seriously tho, the whole software industry is stuck on deployment when we desperately need architecture and telemetry.” Intrigue in a 140 characters. For me, I hear Andrew saying, “we’re jumping to step 5 before we’ve successfully completed steps 1-4.”
Apr. 26, 2017 04:30 PM EDT Reads: 1,749
Cloud promises the agility required by today’s digital businesses. As organizations adopt cloud based infrastructures and services, their IT resources become increasingly dynamic and hybrid in nature. Managing these require modern IT operations and tools. In his session at 20th Cloud Expo, Raj Sundaram, Senior Principal Product Manager at CA Technologies, will discuss how to modernize your IT operations in order to proactively manage your hybrid cloud and IT environments. He will be sharing be...
Apr. 26, 2017 02:45 PM EDT Reads: 433
Developers want to create better apps faster. Static clouds are giving way to scalable systems, with dynamic resource allocation and application monitoring. You won't hear that chant from users on any picket line, but helping developers to create better apps faster is the mission of Lee Atchison, principal cloud architect and advocate at New Relic Inc., based in San Francisco. His singular job is to understand and drive the industry in the areas of cloud architecture, microservices, scalability ...
Apr. 26, 2017 01:00 PM EDT Reads: 3,524
NHK, Japan Broadcasting, will feature the upcoming @ThingsExpo Silicon Valley in a special 'Internet of Things' and smart technology documentary that will be filmed on the expo floor between November 3 to 5, 2015, in Santa Clara. NHK is the sole public TV network in Japan equivalent to the BBC in the UK and the largest in Asia with many award-winning science and technology programs. Japanese TV is producing a documentary about IoT and Smart technology and will be covering @ThingsExpo Silicon Val...
Apr. 26, 2017 11:45 AM EDT Reads: 9,015
This recent research on cloud computing from the Register delves a little deeper than many of the "We're all adopting cloud!" surveys we've seen. They found that meaningful cloud adoption and the idea of the cloud-first enterprise are still not reality for many businesses. The Register's stats also show a more gradual cloud deployment trend over the past five years, not any sort of explosion. One important takeaway is that coherence across internal and external clouds is essential for IT right n...
Apr. 26, 2017 08:45 AM EDT Reads: 1,697
Enterprise architects are increasingly adopting multi-cloud strategies as they seek to utilize existing data center assets, leverage the advantages of cloud computing and avoid cloud vendor lock-in. This requires a globally aware traffic management strategy that can monitor infrastructure health across data centers and end-user experience globally, while responding to control changes and system specification at the speed of today’s DevOps teams. In his session at 20th Cloud Expo, Josh Gray, Chie...
Apr. 26, 2017 07:45 AM EDT Reads: 3,271
To more closely examine the variety of ways in which IT departments around the world are integrating cloud services, and the effect hybrid IT has had on their organizations and IT job roles, SolarWinds recently released the SolarWinds IT Trends Report 2017: Portrait of a Hybrid Organization. This annual study consists of survey-based research that explores significant trends, developments, and movements related to and directly affecting IT and IT professionals.
Apr. 26, 2017 04:30 AM EDT Reads: 1,683
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
Apr. 25, 2017 10:30 PM EDT Reads: 7,204
Is your application too difficult to manage? Do changes take dozens of developers hundreds of hours to execute, and frequently result in downtime across all your site’s functions? It sounds like you have a monolith! A monolith is one of the three main software architectures that define most applications. Whether you’ve intentionally set out to create a monolith or not, it’s worth at least weighing the pros and cons of the different architectural approaches and deciding which one makes the most s...
Apr. 25, 2017 08:45 PM EDT Reads: 2,786
Cloud Expo, Inc. has announced today that Aruna Ravichandran, vice president of DevOps Product and Solutions Marketing at CA Technologies, has been named co-conference chair of DevOps at Cloud Expo 2017. The @DevOpsSummit at Cloud Expo New York will take place on June 6-8, 2017, at the Javits Center in New York City, New York, and @DevOpsSummit at Cloud Expo Silicon Valley will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Apr. 25, 2017 08:30 PM EDT Reads: 2,577
In large enterprises, environment provisioning and server provisioning account for a significant portion of the operations team's time. This often leaves users frustrated while they wait for these services. For instance, server provisioning can take several days and sometimes even weeks. At the same time, digital transformation means the need for server and environment provisioning is constantly growing. Organizations are adopting agile methodologies and software teams are increasing the speed ...
Apr. 25, 2017 08:15 PM EDT Reads: 3,360
In his session at 20th Cloud Expo, Scott Davis, CTO of Embotics, will discuss how automation can provide the dynamic management required to cost-effectively deliver microservices and container solutions at scale. He will discuss how flexible automation is the key to effectively bridging and seamlessly coordinating both IT and developer needs for component orchestration across disparate clouds – an increasingly important requirement at today’s multi-cloud enterprise.
Apr. 25, 2017 06:00 AM EDT Reads: 4,339
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor – all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
Apr. 25, 2017 03:15 AM EDT Reads: 8,900
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Apr. 25, 2017 03:00 AM EDT Reads: 5,937
Software as a service (SaaS), one of the earliest and most successful cloud services, has reached mainstream status. According to Cisco, by 2019 more than four-fifths (83 percent) of all data center traffic will be based in the cloud, up from 65 percent today. The majority of this traffic will be applications. Businesses of all sizes are adopting a variety of SaaS-based services – everything from collaboration tools to mission-critical commerce-oriented applications. The rise in SaaS usage has m...
Apr. 22, 2017 06:15 PM EDT Reads: 4,860
The proper isolation of resources is essential for multi-tenant environments. The traditional approach to isolate resources is, however, rather heavyweight. In his session at 18th Cloud Expo, Igor Drobiazko, co-founder of elastic.io, drew upon his own experience with operating a Docker container-based infrastructure on a large scale and present a lightweight solution for resource isolation using microservices. He also discussed the implementation of microservices in data and application integrat...
Apr. 22, 2017 05:45 AM EDT Reads: 6,225
We'd all like to fulfill that "find a job you love and you'll never work a day in your life" cliché. But in reality, every job (even if it's our dream job) comes with its downsides. For you, the constant fight against shadow IT might get on your last nerves. For your developer coworkers, infrastructure management is the roadblock that stands in the way of focusing on coding. As you watch more and more applications and processes move to the cloud, technology is coming to developers' rescue-most r...
Apr. 22, 2017 04:00 AM EDT Reads: 4,111
2016 has been an amazing year for Docker and the container industry. We had 3 major releases of Docker engine this year , and tremendous increase in usage. The community has been following along and contributing amazing Docker resources to help you learn and get hands-on experience. Here’s some of the top read and viewed content for the year. Of course releases are always really popular, particularly when they fit requests we had from the community.
Apr. 22, 2017 03:45 AM EDT Reads: 3,603
Even for the most seasoned IT pros, the cloud is complicated. It can be difficult just to wrap your head around the many terms and acronyms that make up the cloud dictionary-not to mention actually mastering the technology. Unfortunately, complicated cloud terms are often combined to the point that their meanings are lost in a sea of conflicting opinions. Two terms that are used interchangeably (but shouldn't be) are hybrid cloud and multicloud. If you want to be the cloud expert your company ne...
Apr. 21, 2017 04:15 PM EDT Reads: 2,247
SYS-CON Events announced today that CollabNet, a global leader in enterprise software development, release automation and DevOps solutions, will be a Bronze Sponsor of SYS-CON's 20th International Cloud Expo®, taking place from June 6-8, 2017, at the Javits Center in New York City, NY. CollabNet offers a broad range of solutions with the mission of helping modern organizations deliver quality software at speed. The company’s latest innovation, the DevOps Lifecycle Manager (DLM), supports Value S...
Apr. 18, 2017 03:30 PM EDT Reads: 4,455