|By Derek Britton||
|March 2, 2014 02:00 PM EST||
Factors such as growing complexity, staff turnover rates, poor documentation, changes in responsibilities and business strategy have contributed to a lack of understanding and possession of appropriate skills in key corporate IT systems. The current gap in knowledge and know-how has put tremendous strain on today's IT department, which is expected to manage and execute all aspects of the business portfolio.
Possessing a deep understanding of each and every IT system can be a challenge, especially given that some of the countless enterprise software applications have undergone over 40 years of change and enhancement. However, admitting a lack of understanding and awareness will only further damage IT's already-precarious reputation. So develops IT's guilty secret - failing to tackle what it does not know.
Downstream impact on the IT department's ability to manage all aspects of delivery, cost, risk and operational efficiency is inevitable. How should IT leaders deal with this skeleton in the IT closet?
The Knowledge Gap
Unlike capital investments in physical assets, whose value changes over the years, the majority of software applications keep and increase their intrinsic business value and are rarely overhauled or replaced. Over time, these applications also continue to consume the majority of the IT budget.
The majority of IT organizations feel unable to deliver new requirements on time and often suffer from the high costs associated with doing so. Large portions of the budget taken up by mandatory "business as usual" tasks (routine maintenance, scheduled updates and deliveries, software and hardware updates, critical fixes, regulatory and legislative change projects) combine to form the growing phenomenon of IT debt as a result of the business demanding change faster than its underlying software assets can cope.
With IT in a constant fire-fighting mode, the less time-critical tasks such as routine documentation, internal training, knowledge transfer, or exploratory planning projects are shelved to allow for more pressing concerns.
There are a variety of options for dealing with these types of issues, including internal application overhaul projects and outsourcing to professional services organizations. Regardless of the chosen approach, the ability to appreciate and understand the existing applications and how they currently operate is the first step in determining how and what to change.
An Enterprise Application Challenge
Addressing a lack of knowledge needs to focus on the day-to-day manifestation of the problem:
- Poor management control: IT staff having limited insight into the application portfolio and, as a result, cannot assign resources to work on what matters most to the business.
- Slow turnaround on business needs: Applications become inflexible to be adapted quickly and without risk. Business users and IT staff struggle to translate requirements into applicaiton results.
- Inefficient development processes: Global development teams spend up to as much as 80% of their budgets on maintenance activities, draining resources away from new, high-value projects.
- Difficulty in selecting modernization projects: Businesses recognize the value of modernizing their application portfolios but need insight to prioritize and assign budget to these high-value activities.
Winning the Knowledge Battle
Most IT organizations face a reality of having no single group or individual that knows enough about the core systems to act as genuine subject matter experts on those parts of the IT estate. The age, complexity and inadequate investment over time has all but seen to that.
Power and control IT requires knowledge and insight: a centralized business and technical insight into core applications, enabling global IT teams to identify, prioritize and execute development activities that realign applications with current business requirements. The only viable way to win the battle is to use technology to regain the knowledge. Systems to collect detailed insight into an application portfolio, at a detailed technical level with supporting business and end-user information, can provide a centralized repository that can be securely accessed by users throughout the development team.
The information will need to include:
- Rich technical insights: The analysis of source code across dozens of environments - from the mainframe to distributed applications - can provide detailed insights into the structure and function of even the largest and most complex systems.
- Subject matter expertise: Users can discover and describe their applications in business terms so business users, analysts, managers, and architects focus their ‘business lens' on the logic, processes, architecture and issues that exist in the applications that automate businesses.
- Additional insights: To further technical insights, users can collect additional related and business-level information about the app portfolio from third-party sources like HR, ERP, PPM, ALM and business service management technologies. The collected information provides powerful management intelligence about the cost, value, risk and priorities of an application portfolio.
The Benefits of Regaining Control
Seeing the ‘whole picture' provides improved business transparency so that applications can be reviewed, assessed and renewed to provide stronger support for the business's needs.
For architects, analysts and development professionals, increased visibility delivers a number of rewards. Centralized and detailed insight into the structure of applications means team members can quickly get up to speed and become more productive on even the most complex applications, boosting productivity by at least 20 percent.
As the analysis activity becomes more efficient, so will the development tasks. By sharing key analysis results through a common interface, such as Eclipse, to the developers' desktops, IT managers can help further improve the effectiveness of the change program.
More generally, detailed application insight enables technicians to discover, organize, and document core business processes buried within their applications much faster. This enables companies to find and - where necessary - reuse proven business rules in maintenance or larger change projects, such as SOA enablement, regulatory compliance, third -party software upgrades or major modernization projects.
IT - The Omniscient Innovator
The complexity of the enterprise application portfolio presents major challenges in responding to evolving business needs and represents a difficult secret reality for IT leaders. Application portfolio management and analysis tools are an effective first step in helping organizations understand their applications and prioritize their modernization efforts.
The ability to analyze and establish knowledge of critical systems across the entire IT estate is important in driving efficiency throughout an organization. It will help form a bridge between absent understanding of existing applications and how and what changes are necessary to modernize them. This will clear a path to innovation that is as smart as it is efficient, and should help IT to escape the knowledge gap that is all too often IT's guilty secret.
When you focus on a journey from up-close, you look at your own technical and cultural history and how you changed it for the benefit of the customer. This was our starting point: too many integration issues, 13 SWP days and very long cycles. It was evident that in this fast-paced industry we could no longer afford this reality. We needed something that would take us beyond reducing the development lifecycles, CI and Agile methodologies. We made a fundamental difference, even changed our culture...
Jan. 16, 2017 08:00 PM EST Reads: 581
The proper isolation of resources is essential for multi-tenant environments. The traditional approach to isolate resources is, however, rather heavyweight. In his session at 18th Cloud Expo, Igor Drobiazko, co-founder of elastic.io, drew upon his own experience with operating a Docker container-based infrastructure on a large scale and present a lightweight solution for resource isolation using microservices. He also discussed the implementation of microservices in data and application integrat...
Jan. 16, 2017 06:45 PM EST Reads: 3,482
Containers have changed the mind of IT in DevOps. They enable developers to work with dev, test, stage and production environments identically. Containers provide the right abstraction for microservices and many cloud platforms have integrated them into deployment pipelines. DevOps and containers together help companies achieve their business goals faster and more effectively. In his session at DevOps Summit, Ruslan Synytsky, CEO and Co-founder of Jelastic, reviewed the current landscape of Dev...
Jan. 16, 2017 05:00 PM EST Reads: 4,004
In his General Session at DevOps Summit, Asaf Yigal, Co-Founder & VP of Product at Logz.io, will explore the value of Kibana 4 for log analysis and will give a real live, hands-on tutorial on how to set up Kibana 4 and get the most out of Apache log files. He will examine three use cases: IT operations, business intelligence, and security and compliance. This is a hands-on session that will require participants to bring their own laptops, and we will provide the rest.
Jan. 16, 2017 03:30 PM EST Reads: 4,817
"We're bringing out a new application monitoring system to the DevOps space. It manages large enterprise applications that are distributed throughout a node in many enterprises and we manage them as one collective," explained Kevin Barnes, President of eCube Systems, in this SYS-CON.tv interview at DevOps at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jan. 16, 2017 02:15 PM EST Reads: 5,261
As the race for the presidency heats up, IT leaders would do well to recall the famous catchphrase from Bill Clinton’s successful 1992 campaign against George H. W. Bush: “It’s the economy, stupid.” That catchphrase is important, because IT economics are important. Especially when it comes to cloud. Application performance management (APM) for the cloud may turn out to be as much about those economics as it is about customer experience.
Jan. 16, 2017 01:45 PM EST Reads: 4,580
@DevOpsSummit at Cloud taking place June 6-8, 2017, at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long developm...
Jan. 16, 2017 01:30 PM EST Reads: 3,306
Updating DevOps to the latest production data slows down your development cycle. Probably it is due to slow, inefficient conventional storage and associated copy data management practices. In his session at @DevOpsSummit at 20th Cloud Expo, Dhiraj Sehgal, in Product and Solution at Tintri, will talk about DevOps and cloud-focused storage to update hundreds of child VMs (different flavors) with updates from a master VM in minutes, saving hours or even days in each development cycle. He will also...
Jan. 16, 2017 01:00 PM EST Reads: 1,026
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Jan. 16, 2017 12:30 PM EST Reads: 5,008
@DevOpsSummit taking place June 6-8, 2017 at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @DevOpsSummit at Cloud Expo New York Call for Papers is now open.
Jan. 16, 2017 12:30 PM EST Reads: 3,356
SYS-CON Events announced today that Dataloop.IO, an innovator in cloud IT-monitoring whose products help organizations save time and money, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Dataloop.IO is an emerging software company on the cutting edge of major IT-infrastructure trends including cloud computing and microservices. The company, founded in the UK but now based in San Fran...
Jan. 16, 2017 12:00 PM EST Reads: 2,409
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 7-9, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and E...
Jan. 16, 2017 11:30 AM EST Reads: 5,674
SYS-CON Events announced today that Linux Academy, the foremost online Linux and cloud training platform and community, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Linux Academy was founded on the belief that providing high-quality, in-depth training should be available at an affordable price. Industry leaders in quality training, provided services, and student certification passes, its goal is to c...
Jan. 16, 2017 11:30 AM EST Reads: 1,872
The unique combination of Amazon Web Services and Cloud Raxak, a Gartner Cool Vendor in IT Automation, provides a seamless and cost-effective way of securely moving on-premise IT workloads to Amazon Web Services. Any enterprise can now leverage the cloud, manage risk, and maintain continuous security compliance. Forrester's analysis shows that enterprises need automated security to lower security risk and decrease IT operational costs. Through the seamless integration into Amazon Web Services, ...
Jan. 16, 2017 11:15 AM EST Reads: 1,724
Software development is a moving target. You have to keep your eye on trends in the tech space that haven’t even happened yet just to stay current. Consider what’s happened with augmented reality (AR) in this year alone. If you said you were working on an AR app in 2015, you might have gotten a lot of blank stares or jokes about Google Glass. Then Pokémon GO happened. Like AR, the trends listed below have been building steam for some time, but they’ll be taking off in surprising new directions b...
Jan. 16, 2017 10:15 AM EST Reads: 2,146
A lot of time, resources and energy has been invested over the past few years on de-siloing development and operations. And with good reason. DevOps is enabling organizations to more aggressively increase their digital agility, while at the same time reducing digital costs and risks. But as 2017 approaches, the hottest trends in DevOps aren’t specifically about dev or ops. They’re about testing, security, and metrics.
Jan. 16, 2017 08:15 AM EST Reads: 1,209
You often hear the two titles of "DevOps" and "Immutable Infrastructure" used independently. In his session at DevOps Summit, John Willis, Technical Evangelist for Docker, covered the union between the two topics and why this is important. He provided an overview of Immutable Infrastructure then showed how an Immutable Continuous Delivery pipeline can be applied as a best practice for "DevOps." He ended the session with some interesting case study examples.
Jan. 16, 2017 08:00 AM EST Reads: 3,072
Software delivery was once specific to the IT industry. Now, Continuous Delivery pipelines are used around world from e-commerce to airline software. Building a software delivery pipeline once involved hours of scripting and manual steps–a process that’s painful, if not impossible, to scale. However Continuous Delivery with Application Release Automation tools offers a scripting-free, automated experience. Continuous Delivery pipelines are immensely powerful for the modern enterprise, boosting ...
Jan. 16, 2017 06:00 AM EST Reads: 1,774
Using new techniques of information modeling, indexing, and processing, new cloud-based systems can support cloud-based workloads previously not possible for high-throughput insurance, banking, and case-based applications. In his session at 18th Cloud Expo, John Newton, CTO, Founder and Chairman of Alfresco, described how to scale cloud-based content management repositories to store, manage, and retrieve billions of documents and related information with fast and linear scalability. He addres...
Jan. 16, 2017 04:00 AM EST Reads: 5,290
Docker containers have brought great opportunities to shorten the deployment process through continuous integration and the delivery of applications and microservices. This applies equally to enterprise data centers as well as the cloud. In his session at 20th Cloud Expo, Jari Kolehmainen, founder and CTO of Kontena, will discuss solutions and benefits of a deeply integrated deployment pipeline using technologies such as container management platforms, Docker containers, and the drone.io Cl tool...
Jan. 16, 2017 03:00 AM EST Reads: 823