|By Derek Britton||
|March 2, 2014 02:00 PM EST||
Factors such as growing complexity, staff turnover rates, poor documentation, changes in responsibilities and business strategy have contributed to a lack of understanding and possession of appropriate skills in key corporate IT systems. The current gap in knowledge and know-how has put tremendous strain on today's IT department, which is expected to manage and execute all aspects of the business portfolio.
Possessing a deep understanding of each and every IT system can be a challenge, especially given that some of the countless enterprise software applications have undergone over 40 years of change and enhancement. However, admitting a lack of understanding and awareness will only further damage IT's already-precarious reputation. So develops IT's guilty secret - failing to tackle what it does not know.
Downstream impact on the IT department's ability to manage all aspects of delivery, cost, risk and operational efficiency is inevitable. How should IT leaders deal with this skeleton in the IT closet?
The Knowledge Gap
Unlike capital investments in physical assets, whose value changes over the years, the majority of software applications keep and increase their intrinsic business value and are rarely overhauled or replaced. Over time, these applications also continue to consume the majority of the IT budget.
The majority of IT organizations feel unable to deliver new requirements on time and often suffer from the high costs associated with doing so. Large portions of the budget taken up by mandatory "business as usual" tasks (routine maintenance, scheduled updates and deliveries, software and hardware updates, critical fixes, regulatory and legislative change projects) combine to form the growing phenomenon of IT debt as a result of the business demanding change faster than its underlying software assets can cope.
With IT in a constant fire-fighting mode, the less time-critical tasks such as routine documentation, internal training, knowledge transfer, or exploratory planning projects are shelved to allow for more pressing concerns.
There are a variety of options for dealing with these types of issues, including internal application overhaul projects and outsourcing to professional services organizations. Regardless of the chosen approach, the ability to appreciate and understand the existing applications and how they currently operate is the first step in determining how and what to change.
An Enterprise Application Challenge
Addressing a lack of knowledge needs to focus on the day-to-day manifestation of the problem:
- Poor management control: IT staff having limited insight into the application portfolio and, as a result, cannot assign resources to work on what matters most to the business.
- Slow turnaround on business needs: Applications become inflexible to be adapted quickly and without risk. Business users and IT staff struggle to translate requirements into applicaiton results.
- Inefficient development processes: Global development teams spend up to as much as 80% of their budgets on maintenance activities, draining resources away from new, high-value projects.
- Difficulty in selecting modernization projects: Businesses recognize the value of modernizing their application portfolios but need insight to prioritize and assign budget to these high-value activities.
Winning the Knowledge Battle
Most IT organizations face a reality of having no single group or individual that knows enough about the core systems to act as genuine subject matter experts on those parts of the IT estate. The age, complexity and inadequate investment over time has all but seen to that.
Power and control IT requires knowledge and insight: a centralized business and technical insight into core applications, enabling global IT teams to identify, prioritize and execute development activities that realign applications with current business requirements. The only viable way to win the battle is to use technology to regain the knowledge. Systems to collect detailed insight into an application portfolio, at a detailed technical level with supporting business and end-user information, can provide a centralized repository that can be securely accessed by users throughout the development team.
The information will need to include:
- Rich technical insights: The analysis of source code across dozens of environments - from the mainframe to distributed applications - can provide detailed insights into the structure and function of even the largest and most complex systems.
- Subject matter expertise: Users can discover and describe their applications in business terms so business users, analysts, managers, and architects focus their ‘business lens' on the logic, processes, architecture and issues that exist in the applications that automate businesses.
- Additional insights: To further technical insights, users can collect additional related and business-level information about the app portfolio from third-party sources like HR, ERP, PPM, ALM and business service management technologies. The collected information provides powerful management intelligence about the cost, value, risk and priorities of an application portfolio.
The Benefits of Regaining Control
Seeing the ‘whole picture' provides improved business transparency so that applications can be reviewed, assessed and renewed to provide stronger support for the business's needs.
For architects, analysts and development professionals, increased visibility delivers a number of rewards. Centralized and detailed insight into the structure of applications means team members can quickly get up to speed and become more productive on even the most complex applications, boosting productivity by at least 20 percent.
As the analysis activity becomes more efficient, so will the development tasks. By sharing key analysis results through a common interface, such as Eclipse, to the developers' desktops, IT managers can help further improve the effectiveness of the change program.
More generally, detailed application insight enables technicians to discover, organize, and document core business processes buried within their applications much faster. This enables companies to find and - where necessary - reuse proven business rules in maintenance or larger change projects, such as SOA enablement, regulatory compliance, third -party software upgrades or major modernization projects.
IT - The Omniscient Innovator
The complexity of the enterprise application portfolio presents major challenges in responding to evolving business needs and represents a difficult secret reality for IT leaders. Application portfolio management and analysis tools are an effective first step in helping organizations understand their applications and prioritize their modernization efforts.
The ability to analyze and establish knowledge of critical systems across the entire IT estate is important in driving efficiency throughout an organization. It will help form a bridge between absent understanding of existing applications and how and what changes are necessary to modernize them. This will clear a path to innovation that is as smart as it is efficient, and should help IT to escape the knowledge gap that is all too often IT's guilty secret.
"We've just seen a huge influx of new partners coming into our ecosystem, and partners building unique offerings on top of our API set," explained Seth Bostock, Chief Executive Officer at IndependenceIT, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Aug. 2, 2015 10:00 PM EDT Reads: 676
Take the Long View with Digital Transformation By @IoT2040 | @ThingsExpo #IoT #M2M #API #Microservices #InternetOfThings
Digital Transformation is the ultimate goal of cloud computing and related initiatives. The phrase is certainly not a precise one, and as subject to hand-waving and distortion as any high-falutin' terminology in the world of information technology. Yet it is an excellent choice of words to describe what enterprise IT—and by extension, organizations in general—should be working to achieve. Digital Transformation means: handling all the data types being found and created in the organizat...
Aug. 2, 2015 06:00 PM EDT Reads: 1,121
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Aug. 2, 2015 05:45 PM EDT Reads: 505
You often hear the two titles of "DevOps" and "Immutable Infrastructure" used independently. In his session at DevOps Summit, John Willis, Technical Evangelist for Docker, covered the union between the two topics and why this is important. He provided an overview of Immutable Infrastructure then showed how an Immutable Continuous Delivery pipeline can be applied as a best practice for "DevOps." He ended the session with some interesting case study examples.
Aug. 2, 2015 04:30 PM EDT Reads: 275
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin,...
Aug. 2, 2015 03:00 PM EDT Reads: 545
Aug. 2, 2015 02:00 PM EDT Reads: 325
Alibaba, the world’s largest ecommerce provider, has pumped over a $1 billion into its subsidiary, Aliya, a cloud services provider. This is perhaps one of the biggest moments in the global Cloud Wars that signals the entry of China into the main arena. Here is why this matters. The cloud industry worldwide is being propelled into fast growth by tremendous demand for cloud computing services. Cloud, which is highly scalable and offers low investment and high computational capabilities to end us...
Aug. 2, 2015 11:00 AM EDT Reads: 203
One of the ways to increase scalability of services – and applications – is to go “stateless.” The reasons for this are many, but in general by eliminating the mapping between a single client and a single app or service instance you eliminate the need for resources to manage state in the app (overhead) and improve the distributability (I can make up words if I want) of requests across a pool of instances. The latter occurs because sessions don’t need to hang out and consume resources that could ...
Aug. 2, 2015 10:30 AM EDT Reads: 259
Approved this February by the Internet Engineering Task Force (IETF), HTTP/2 is the first major update to HTTP since 1999, when HTTP/1.1 was standardized. Designed with performance in mind, one of the biggest goals of HTTP/2 implementation is to decrease latency while maintaining a high-level compatibility with HTTP/1.1. Though not all testing activities will be impacted by the new protocol, it's important for testers to be aware of any changes moving forward.
Aug. 2, 2015 09:45 AM EDT Reads: 204
This week, I joined SOASTA as Senior Vice President of Performance Analytics. Given my background in cloud computing and distributed systems operations — you may have read my blogs on CNET or GigaOm — this may surprise you, but I want to explain why this is the perfect time to take on this opportunity with this team. In fact, that’s probably the best way to break this down. To explain why I’d leave the world of infrastructure and code for the world of data and analytics, let’s explore the timing...
Aug. 1, 2015 07:45 PM EDT Reads: 420
[slides] Storage for Docker Containers By @OnModulus | @DevOpsSummit #DevOps #Docker #Containers #Microservices
Learn how to solve the problem of keeping files in sync between multiple Docker containers. In his session at 16th Cloud Expo, Aaron Brongersma, Senior Infrastructure Engineer at Modulus, discussed using rsync, GlusterFS, EBS and Bit Torrent Sync. He broke down the tools that are needed to help create a seamless user experience. In the end, can we have an environment where we can easily move Docker containers, servers, and volumes without impacting our applications? He shared his results so yo...
Jul. 31, 2015 11:45 PM EDT Reads: 796
Modern DevOps Tool Kit By @Logentries and @NewRelic | @DevOpsSummit #DevOps #Containers #Microservices
Auto-scaling environments, micro-service architectures and globally-distributed teams are just three common examples of why organizations today need automation and interoperability more than ever. But is interoperability something we simply start doing, or does it require a reexamination of our processes? And can we really improve our processes without first making interoperability a requirement for how we choose our tools?
Jul. 31, 2015 11:15 PM EDT Reads: 433
Cloud Migration Management (CMM) refers to the best practices for planning and managing migration of IT systems from a legacy platform to a Cloud Provider through a combination professional services consulting and software tools. A Cloud migration project can be a relatively simple exercise, where applications are migrated ‘as is’, to gain benefits such as elastic capacity and utility pricing, but without making any changes to the application architecture, software development methods or busine...
Jul. 31, 2015 10:00 PM EDT Reads: 1,357
The Internet of Things. Cloud. Big Data. Real-Time Analytics. To those who do not quite understand what these phrases mean (and let’s be honest, that’s likely to be a large portion of the world), words like “IoT” and “Big Data” are just buzzwords. The truth is, the Internet of Things encompasses much more than jargon and predictions of connected devices. According to Parker Trewin, Senior Director of Content and Communications of Aria Systems, “IoT is big news because it ups the ante: Reach out ...
Jul. 31, 2015 07:00 AM EDT Reads: 419
Where the Network Got Invited to the Party By @LMacVittie | @DevOpsSummit #DevOps #Docker #Containers #Microservices
At DevOps Summit NY there’s been a whole lot of talk about not just DevOps, but containers, IoT, and microservices. Sessions focused not just on the cultural shift needed to grow at scale with a DevOps approach, but also made sure to include the network ”plumbing” needed to ensure success as applications decompose into the microservice architectures enabling rapid growth and support for the Internet of (Every)Things.
Jul. 30, 2015 08:15 PM EDT Reads: 1,778
Designing the IT Architecture of the Future with Adrian Cockcroft | @DevOpsSummit #DevOps #Docker #Containers #Microservices
Our guest on the podcast this week is Adrian Cockcroft, Technology Fellow at Battery Ventures. We discuss what makes Docker and Netflix highly successful, especially through their use of well-designed IT architecture and DevOps.
Jul. 30, 2015 08:00 PM EDT Reads: 797
[slides] A New Architecture for the Internet of Things By @JKirklan | @ThingsExpo @RedHatNews #IoT #M2M #InternetOfThings
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Arch...
Jul. 30, 2015 07:30 PM EDT Reads: 1,421
[slides] Workloads and Public Cloud at @CloudExpo By @utollwi | @ProfitBricksUSA #DevOps #Containers #Microservices
Public Cloud IaaS started its life in the developer and startup communities and has grown rapidly to a $20B+ industry, but it still pales in comparison to how much is spent worldwide on IT: $3.6 trillion. In fact, there are 8.6 million data centers worldwide, the reality is many small and medium sized business have server closets and colocation footprints filled with servers and storage gear. While on-premise environment virtualization may have peaked at 75%, the Public Cloud has lagged in adop...
Jul. 30, 2015 04:00 PM EDT Reads: 2,233
MuleSoft has announced the findings of its 2015 Connectivity Benchmark Report on the adoption and business impact of APIs. The findings suggest traditional businesses are quickly evolving into "composable enterprises" built out of hundreds of connected software services, applications and devices. Most are embracing the Internet of Things (IoT) and microservices technologies like Docker. A majority are integrating wearables, like smart watches, and more than half plan to generate revenue with ...
Jul. 30, 2015 02:30 PM EDT Reads: 143
[session] DevOps State of Mind By @RedHatNews | @DevOpsSummit #DevOps #PaaS #Jenkins #Kubernetes #Docker
Rapid innovation, changing business landscapes, and new IT demands force businesses to make changes quickly. The DevOps approach is a way to increase business agility through collaboration, communication, and integration across different teams in the IT organization. In his session at DevOps Summit, Chris Van Tuin, Chief Technologist for the Western US at Red Hat, will discuss: The acceleration of application delivery for the business with DevOps
Jul. 30, 2015 12:45 PM EDT Reads: 1,139