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Survey: Organizations Measure Disaster Recovery Time in Days, Not Hours

Fifty-two percent of organizations experience multiple backup failures a year

TwinStrata on Wednesday announced the results of its "Industry Trends: Data Backup in 2014" survey. Conducted between December 2013 and January 2014, the report analyzes responses from 209 IT personnel.

"Once again, we see in this survey organizations using the cloud as a means to address some of their standard storage problems such as backup have a significant advantage over those that don't, said Nicos Vekiarides, CEO of TwinStrata. "That fact, coupled with the lower cost, lower maintenance model that cloud storage provides makes it an easy way for organizations to improve their ability to quickly recover."

The results indicate an urgent need for organizations to make significant improvements to their backup strategies with one in five organizations experiencing back-up failures at least monthly and one in 10 weekly. As a result, 53 percent of organizations plan to make changes to their backup strategy this year. Incorporating cloud storage was the remedy most often cited by these respondents.

The full report and its accompanying infographic can be downloaded at: www.twinstrata.com/backup-survey-2014.

Failures and Disaster Recovery
Disaster recovery was the area where backup strategies were most under stress. Specifically:

  • Just 12 percent predict they can recover from a site disaster within a couple hours. Cloud storage users were twice as likely to recover in that timeframe (20 percent) as non-cloud storage users (nine percent).
  • Sixty-three percent of organizations measure site recovery time in days, with 29 percent requiring four days or more.
  • More than half of organizations experience backup failure multiple times a year due to a host of issues from connectivity failure (25 percent), equipment failure (21 percent) or file corruption (18 percent).

Management & Maintenance
As organizations try to minimize the resource commitment required by their backup strategies, the survey found the results on management and maintenance standards alarming.

Specifically the report found:

  • Seventy-five percent of respondents are backing up more data than they did last year, and 21 percent are backing up at least twice the data as last year. Only three percent report backing up less data.
  • A surprising 59 percent of organizations keep backups in only one location, typically a single, physical site.
  • More than half spent six or more hours managing and maintaining their backups, and 14 percent spent more than 20 hours.
  • Individual applications were at greatest risk, with nearly a quarter of organizations backing up applications less often than monthly and, in some cases never.

More Stories By Elizabeth White

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