Click here to close now.

Welcome!

@MicroservicesE Blog Authors: Lori MacVittie, Elizabeth White, Liz McMillan, Pat Romanski, Cloud Best Practices Network

Related Topics: @CloudExpo Blog, @MicroservicesE Blog, @ContainersExpo, Agile Computing, Cloud Security, SDN Journal

@CloudExpo Blog: Article

Windstream’s RevChain Solutions Executes Contract Extension with ETB

RCS provides billing, customer care and account management solutions to worldwide service providers across various industries

RevChain Solutions, LLC (RCS), part of Windstream and a provider of enterprise carrier grade billing, account management and customer care solutions, announced on Tuesday that it has executed a three-year, $5 million extension for professional services and support with Empresa de Telecomunicaciones de Bogotá (ETB). ETB is primarily focused on serving Bogotá, but also maintains a presence in eight other regions of Colombia.

RCS provides billing, customer care and account management solutions to worldwide service providers across various industries through its RevChain platform. Throughout these industries, RevChain is recognized as offering the most sophisticated rating and pricing engine, allowing it to address any discounting or contract T&C pricing requirements. RevChain is also known for its ability to process very high volumes of data, transactions and invoices through its distributed processing system architecture, Internet Integration Architecture.

"The execution of this contract is another testimonial to the partner relationship and mutual professional respect we share with ETB," said Bill Woodruff, regional vice president of sales for RCS. "This relationship continues to strengthen as a result of our collaboration on projects for more than ten years, with RCS consistently demonstrating a high level of support throughout the history of this partnership."

After an extensive vendor and product evaluation process conducted by ETB's technical staff in 2003, RCS was awarded the initial contract to provide billing solutions. "Since the initial award, RCS has continued to provide exceptional support, addressing all of ETB's requirements as the business expanded into other areas of communications," said Steve Bentz, manager of support for RCS. "RCS has proven that with an excellent product and a talented support and development team with an unbelievable ‘can do' attitude, issues such as language or geography have virtually no impact on the quality of the solutions or support provided to ETB."

ETB, founded on Aug. 28, 1884, was the second telephone company established in the world. ETB has grown and contributed to the growth of Bogotá and Colombia.

About RevChain
RevChain Solutions (RCS) is a wholly owned subsidiary of Windstream. RCS markets and supports the carrier grade billing, account management, customer care and A/R billing platform called RevChain. The RevChain platform has been installed at over 70 locations, addressing service providers' needs across a variety of industries. It has proven itself to be one of the truly convergent platforms, with sophisticated pricing, extremely high volume of data, record and invoice processing and considered one of the most configurable BSS platforms. For more information, visit www.revchain.com.

About Windstream
Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas. For more information, visit www.windstream.com.

More Stories By Liz McMillan

News Desk compiles and publishes breaking news stories, press releases and latest news articles as they happen.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@MicroservicesExpo Stories
The cloud has transformed how we think about software quality. Instead of preventing failures, we must focus on automatic recovery from failure. In other words, resilience trumps traditional quality measures. Continuous delivery models further squeeze traditional notions of quality. Remember the venerable project management Iron Triangle? Among time, scope, and cost, you can only fix two or quality will suffer. Only in today's DevOps world, continuous testing, integration, and deployment upend...
Conferences agendas. Event navigation. Specific tasks, like buying a house or getting a car loan. If you've installed an app for any of these things you've installed what's known as a "disposable mobile app" or DMA. Apps designed for a single use-case and with the expectation they'll be "thrown away" like brochures. Deleted until needed again. These apps are necessarily small, agile and highly volatile. Sometimes existing only for a short time - say to support an event like an election, the Wor...
"Plutora provides release and testing environment capabilities to the enterprise," explained Dalibor Siroky, Director and Co-founder of Plutora, in this SYS-CON.tv interview at @DevOpsSummit, held June 9-11, 2015, at the Javits Center in New York City.
Cloud Migration Management (CMM) refers to the best practices for planning and managing migration of IT systems from a legacy platform to a Cloud Provider through a combination professional services consulting and software tools. A Cloud migration project can be a relatively simple exercise, where applications are migrated ‘as is’, to gain benefits such as elastic capacity and utility pricing, but without making any changes to the application architecture, software development methods or busine...
Discussions about cloud computing are evolving into discussions about enterprise IT in general. As enterprises increasingly migrate toward their own unique clouds, new issues such as the use of containers and microservices emerge to keep things interesting. In this Power Panel at 16th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the state of cloud computing today, and what enterprise IT professionals need to know about how the latest topics and trends affect t...
DevOps tends to focus on the relationship between Dev and Ops, putting an emphasis on the ops and application infrastructure. But that’s changing with microservices architectures. In her session at DevOps Summit, Lori MacVittie, Evangelist for F5 Networks, will focus on how microservices are changing the underlying architectures needed to scale, secure and deliver applications based on highly distributed (micro) services and why that means an expansion into “the network” for DevOps.
Data center models are changing. A variety of technical trends and business demands are forcing that change, most of them centered on the explosive growth of applications. That means, in turn, that the requirements for application delivery are changing. Certainly application delivery needs to be agile, not waterfall. It needs to deliver services in hours, not weeks or months. It needs to be more cost efficient. And more than anything else, it needs to be really, dc infra axisreally, super focus...
Sharding has become a popular means of achieving scalability in application architectures in which read/write data separation is not only possible, but desirable to achieve new heights of concurrency. The premise is that by splitting up read and write duties, it is possible to get better overall performance at the cost of a slight delay in consistency. That is, it takes a bit of time to replicate changes initiated by a "write" to the read-only master database. It's eventually consistent, and it'...
Many people recognize DevOps as an enormous benefit – faster application deployment, automated toolchains, support of more granular updates, better cooperation across groups. However, less appreciated is the journey enterprise IT groups need to make to achieve this outcome. The plain fact is that established IT processes reflect a very different set of goals: stability, infrequent change, hands-on administration, and alignment with ITIL. So how does an enterprise IT organization implement change...
Containers have changed the mind of IT in DevOps. They enable developers to work with dev, test, stage and production environments identically. Containers provide the right abstraction for microservices and many cloud platforms have integrated them into deployment pipelines. DevOps and Containers together help companies to achieve their business goals faster and more effectively. In his session at DevOps Summit, Ruslan Synytsky, CEO and Co-founder of Jelastic, reviewed the current landscape of...
While DevOps most critically and famously fosters collaboration, communication, and integration through cultural change, culture is more of an output than an input. In order to actively drive cultural evolution, organizations must make substantial organizational and process changes, and adopt new technologies, to encourage a DevOps culture. Moderated by Andi Mann, panelists discussed how to balance these three pillars of DevOps, where to focus attention (and resources), where organizations migh...
At DevOps Summit NY there’s been a whole lot of talk about not just DevOps, but containers, IoT, and microservices. Sessions focused not just on the cultural shift needed to grow at scale with a DevOps approach, but also made sure to include the network ”plumbing” needed to ensure success as applications decompose into the microservice architectures enabling rapid growth and support for the Internet of (Every)Things.
Mashape is bringing real-time analytics to microservices with the release of Mashape Analytics. First built internally to analyze the performance of more than 13,000 APIs served by the mashape.com marketplace, this new tool provides developers with robust visibility into their APIs and how they function within microservices. A purpose-built, open analytics platform designed specifically for APIs and microservices architectures, Mashape Analytics also lets developers and DevOps teams understand w...
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud envir...
Sumo Logic has announced comprehensive analytics capabilities for organizations embracing DevOps practices, microservices architectures and containers to build applications. As application architectures evolve toward microservices, containers continue to gain traction for providing the ideal environment to build, deploy and operate these applications across distributed systems. The volume and complexity of data generated by these environments make monitoring and troubleshooting an enormous chall...
Containers and Docker are all the rage these days. In fact, containers — with Docker as the leading container implementation — have changed how we deploy systems, especially those comprised of microservices. Despite all the buzz, however, Docker and other containers are still relatively new and not yet mainstream. That being said, even early Docker adopters need a good monitoring tool, so last month we added Docker monitoring to SPM. We built it on top of spm-agent – the extensible framework f...
There's a lot of things we do to improve the performance of web and mobile applications. We use caching. We use compression. We offload security (SSL and TLS) to a proxy with greater compute capacity. We apply image optimization and minification to content. We do all that because performance is king. Failure to perform can be, for many businesses, equivalent to an outage with increased abandonment rates and angry customers taking to the Internet to express their extreme displeasure.
There's a lot of things we do to improve the performance of web and mobile applications. We use caching. We use compression. We offload security (SSL and TLS) to a proxy with greater compute capacity. We apply image optimization and minification to content. We do all that because performance is king. Failure to perform can be, for many businesses, equivalent to an outage with increased abandonment rates and angry customers taking to the Internet to express their extreme displeasure.
SYS-CON Events announced today that the "Second Containers & Microservices Conference" will take place November 3-5, 2015, at the Santa Clara Convention Center, Santa Clara, CA, and the “Third Containers & Microservices Conference” will take place June 7-9, 2016, at Javits Center in New York City. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
The causality question behind Conway’s Law is less about how changing software organizations can lead to better software, but rather how companies can best leverage changing technology in order to transform their organizations. Hints at how to answer this question surprisingly come from the world of devops – surprising because the focus of devops is ostensibly on building and deploying better software more quickly. Be that as it may, there’s no question that technology change is a primary fac...