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Zylpha Systems Support Bott & Co In Recovering £1million for Delayed Flights In Just Over 10 months

With airport chaos dominating the news recently, award winning aviation practice Bott & Co has recovered £1million from airlines for clients claiming for delayed or cancelled flights. Over the course of just ten months Bott & Co, who have settled over 2500 claims for clients, using EU legislation, has a total on-going claim value of €4.5m and currently represent a further 10,000 claimants.

The process is made possible through a data transmission system designed by leading secure documentation company Zylpha (www.zylpha.com). This links a database of European flight details and claims, based in the Netherlands and operated by EUclaim, with a LexisNexis Visualfiles case management system tailored to Bott & Co's requirements by Zylpha's consultants. Zylpha also provided an electronic signature system so that claimants can sign up to Bott & Co online.

Says Susan Luya IT Manager of Bott & Co, "The rapid development of a case management system, together with web service integration with our flight data partners in the Netherlands, meant that Bott & Co has been able to quickly diversify into a new line of business, specifically providing assistance to passengers who are seeking to enforce their rights for compensation as a result of a flight cancellation, delay of more than three hours or denied boarding.

"Innovative development work by our IT department in conjunction with Zylpha, meant that the end product, developed using the well-known LexisNexis Visualfiles case management system, is a highly effective integration that supports our clients' needs well. Zylpha quickly understood the nature of our business needs and helped us to deliver a processing solution which is extremely user friendly. Their secure services and integration ensure the solution is stable, flexible and most importantly scalable to enable the business to handle the ever increasing volume of claims which are being made."

Paul Hinchliffe, Managing Partner of Bott & Co added, "To be breaking the £1million barrier in just a year since the idea of recovering flight compensation was conceived, and just 10 months from launching the department, serves to highlight the efficiencies in the system Zylpha developed with us.

"We have shown that we will stand up to the airlines on behalf of consumers. We are helping David take on Goliath and now represent more than 10,000 passengers. We will continue to battle until airlines treat passengers fairly. The regulations are clear and if airlines pay consumers where they should, then it won't be necessary to involve a law firm."

Tim Long CEO of Zylpha welcomed Hinchliffe's comments adding," It's been rewarding to play such an active part in creating a system where the law protects individual travellers who have suffered delays. Bott & Co has taken a lead here and to hear that they have recovered £1m in ten months demonstrates that the system is working very well indeed."

Any passengers who feel they have a case should visit:


Notes to Editors

About Bott & Co (www.bottonline.co.uk)

  • Bott & Co is a solicitors firm based in Wilmslow, Cheshire and specialising in personal injury and aviation.
  • The company was founded in 2001 by David Bott, Paul Hinchliffe and Gary Froggatt.
  • Bott & Co employ 75 staff and a quarter of those staff have received funding for training or career development from the company.
  • The business had a turnover of £11.8m in 2012/13
  • Bott & Co won CILEx Employer of the Year in 2010, Modern Law's Team of the Year and Rising Star in 2013 and the Law Society Excellence Award in Business Development and Innovation 2013.
  • David Bott is a past president of the Association of Personal Injury Lawyers (APIL).
  • Bott & Co is one of the most productive law firms in the country, ranking 4th for revenue per lawyer in The Lawyer's UK200 in 2012.

Accreditations Include:

Modern Law Awards
Bott & Co were shortlisted in five categories for the 2013 awards including Innovation of the Year and ABS of the Year, winning Team of the Year and Rising Star awards.

Law Society Excellence Awards
Winners of Excellence in Business Development and Innovation award, also shortlisted for Junior Lawyer of the Year and Excellence in Marketing and Communications in 2013. Bott & Co were shortlisted for a practice management award in 2007 at the Law Society.

The quality and high standard of the business and the practice management is demonstrated with the award of the Lexcel Practice Management Accreditation from the Law Society.

Manchester Legal Awards - Law Firm of the Year
We are proud to have been a finalist in the category of Law Firm of the Year at the Manchester Law Society legal awards 2012.

ilex Employer of the Year 2010
Bott & Co won the ilex Employer of the Year in 2010 due in large part to our unique internal training programme - Bott Academy

About Regulation 261/2004
The European Union has published a universal form that can be used for filing complaints in relation to Regulation 261/2004 (air passenger rights). This form must be accepted under European law by ALL airlines and ALL European national enforcement bodies

About Zylpha (www.zylpha.com)
Headquartered in Southampton Zylpha is an innovative specialist offering tools for the legal profession including:

  • Secure electronic document production and delivery.
  • Court Bundling.
  • Integration with the MOJ Portal.
  • Links to agencies for AML and Identity Verification.

The company, which was founded by Tim Long its CEO, has won widespread acclaim in both the legal and local government sectors for its systems which transform secure communications for court and case management bundles.

For more information please contact:

For Zylpha:
Tim Long
Zylpha Ltd.
T: 01962 658881
M: 07917 301496


For Bott & Co:
Sam Borrett
Bott & Co
T: 01625 415800

Source: RealWire

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