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Doctor On Demand Gives Patients Access to Doctors Without the Wait

Doctor On Demand, a new technology company that is modernizing health care, launched a service today that connects consumers to a licensed U.S. physician via iPhone, Android or tablet from anywhere. The service is available across fifteen U.S. states*, covering two-thirds of the nation, and each video call costs just $40, which is on par with most insurance co-pays and significantly cheaper than urgent care or emergency room visits. Patients have the option of paying with their Health Care Spending Account, Flexible Spending Account or major credit card.

“We created Doctor On Demand to help modernize and transform the health care system,” said Adam Jackson, co-founder and CEO, Doctor On Demand. “Our main goal is to ease the stress patients encounter while navigating the U.S. health care system and bring the focus back to quality and convenience for both patients and doctors. We’re helping patients receive high-quality medical care without having to leave their homes or offices, therefore cutting down time, cost and worry.”

By using the secure, HIPAA compliant technology, patients receive convenient, high-quality health care for non-emergent clinical issues that do not immediately require a direct presence, lab work or imaging. Common reasons to call include:

  • Common colds, fevers, coughs, sinus infections and allergies
  • Pre/post travel issues, upset stomach, urinary tract infections, muscle and sports injuries
  • Pediatric colds, fever and vomiting or general questions for parents with a sick child
  • Rashes or eye problems – patients can upload high-resolution photos during the call
  • Busy parents or patients whose only after-hours option is the ER or urgent care
  • Patients needing common prescriptions or an existing prescription refilled
  • General health questions

Through partnerships with some of the nation’s top health systems, the Doctor On Demand physician network has grown to 1,000 physicians nationally. The physicians are overseen by co-founder and chief medical officer, Dr. Pat Basu, M.D., a former Stanford physician and White House Fellow. The company has assembled a multidisciplinary team of qualified doctors, engineers and experts in health care policy including former U.S. Senate Majority Leader Tom Daschle, who serves on Doctor On Demand’s board of directors, to increase access to health care.

“Doctor On Demand seamlessly integrates modern technology with high quality, patient-centric and cost-effective care,” said Dr. Basu. “Not only does this improve the lives of patients and doctors, but it can be one of the solutions for the cost, access and capacity issues that currently plague our health care system.”

Dr. Basu, a health care leader and practicing physician; Jackson, a seasoned entrepreneur and engineer; and Jay McGraw, the Emmy Award-winning executive producer of The Doctors, created Doctor On Demand with the goal of improving patient access to high quality, service-oriented and cost-effective medical care. The company has raised $3 million in seed funding from financial institutions including Venrock, Andreessen Horowitz, Google Ventures, Lerer Ventures, Shasta Ventures and Athena Health CEO Jonathan Bush.

*Doctor On Demand is available in the following states: California, Florida, Georgia, Illinois, Indiana, Michigan, Mississippi, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Virginia and Washington.


Doctor On Demand is a technology company that allows patients to have a video consultation with a licensed U.S. physician anywhere via mobile app. Doctor On Demand gives doctors increased flexibility and added capacity to meet the challenges of the changing health care landscape and extend their care. Through its technology and partnerships with some of the nation’s top health systems and physicians, Doctor On Demand is transforming access to high quality, patient-centric care. Doctor On Demand was created by entrepreneurs Dr. Pat Basu, Adam Jackson and Jay McGraw with the goal of improving patient access to high quality, service-oriented and cost-effective medical care. Doctor On Demand is based in San Francisco and has raised a $3 million seed round from Venrock, Andreessen Horowitz, Google Ventures, Lerer Ventures, Shasta Ventures and Athena Health CEO Jonathan Bush. To learn more, please visit www.doctorondemand.com.

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