|By Karl Renneker||
|July 8, 2013 07:45 AM EDT||
Businesses look to resellers for expertise on emerging technology trends and solutions that can help their organizations stay competitive. Lately, there's been an onslaught of these trends, from virtualization to hybrid clouds and the performance and uptime challenges of complex mission-critical applications.
Unfortunately, most of the tools with which IT maintains application performance were created before these trends emerged and are struggling to keep up. "The tools of the past twenty years are just too monolithic, static, and difficult to help solve today's performance problems quickly," says Giulio Covass, CEO of Italian reseller Kiratech.
That's why a growing number of resellers now offer predictive analytics solutions for IT operations. Some of these tools use advanced machine learning techniques to ingest and analyze mountains of infrastructure logs in order to produce predictive, actionable information that IT can use to address performance issues before they're even noticed. They take a real-time, holistic view of IT operations, discovering the infrastructure relationships and event chains that drive today's highly complex composite applications. They then baseline normal behavior and alert IT to the occasional improbable anomalies that indicate an emerging performance problem. They can also help identify the root cause of issues that have already been discovered.
Unlike typical management tools, the best predictive analytics solutions don't require users to configure scores of individual KPIs and thresholds. Instead they uncover the real, normal day-to-day operation of the infrastructure by themselves and, based on those findings, can identify anomalies automatically without presetting alerts. And they can continually adjust their analyses and anomaly detection to a constantly changing IT environment.
Predictive analytics solutions are most valuable to organizations for which any downtime results in lost revenue. "Lots of customers from the financial industry have asked us if something like this exists," says Sandeep Khaneja, Vice President of North American solutions and services reseller Function1. "Many of them have even built their own solutions, but they tend to be customized for one particular IT environment and don't port well to others. Today's vendor solutions are designed to work in just about any IT environment and present data in a way that is much cleaner and more elegant"
There are several ways these products can provide value to customers.
They solve problems before they're noticed. "Most of today's management tools are only effective at diagnosing performance issues after the fact," says Corvassi. Predictive analytics solutions can predict performance issues and provide concise, actionable information to address them before they're even noticed by the user. For organizations running millions of revenue-generating transactions, this is huge. "These customers have thousands of systems and hundreds of applications for which any downtime is a cost," says Covassi. "Anything that can cut that downtime, cuts costs."
They save time. A recent study by Kelton Global shows that IT professionals in large enterprises typically spend 20 hours a week responding to unexpected IT issues, distracting them from more strategic efforts that bring value to the organization. Predictive analytics solutions can help eliminate hours spent by war rooms poring over endless logs to find the root cause of performance issues. Instead the tools ingest and analyze all that log data at lightning speed, finding those needles in the haystack it takes war rooms hours or days to uncover, or even those that they never find.
They're revelatory. "I tell my customers that predictive analytics are the Donald Rumsfeld of management tools, because they alert them to issues in their IT environment that they never even knew existed," says Andrew Walley, Commercial Director for UK based reseller Eqalis. "Donald called these ‘the unknown unknowns' - things you never even thought about."
The benefits for the reseller are just as important.
Demonstrable ROI. "In these economic, budget-constrained times, the best way to sell customers on solutions is to show they pay for themselves quickly," says Corvassi. "In my experience it's easy to show customers how predictive analytics can slash operational expenses to deliver a quick ROI." Resellers can also demonstrate how these solutions increase business revenues by keeping online customers happy.
They show you're ahead of the game. "These solutions are part of a new wave of Big Data and other technologies that address the needs of the emerging cloud/agile development generation," says Walley. "IT is struggling to gain visibility and control across hybrid physical/virtual/private cloud/public cloud IT environments."
Future possibilities. Resellers can also sell customers on the future possibilities of such solutions for reducing security risks and melding IT, business, and social media information to deliver further value. "They play to our credibility as forward-looking solutions providers," says Walley.
Predictive analytics solutions have generated a lot of interest in markets that depend on fast performance and uptime for revenue, but interest is growing. "In five years everyone will be using these tools," says Walley.
Predictive analytic tools can enable reseller's customers to get ahead of the IT issues that continue to plague most data centers. They provide a much-needed cost savings to those IT operations managers who are spending way too much time and resources trying to identify root causes to these issues. IT infrastructures will never get any simpler, but thankfully the tools that manage them are.
Building custom add-ons does not need to be limited to the ideas you see on a marketplace. In his session at 20th Cloud Expo, Sukhbir Dhillon, CEO and founder of Addteq, will go over some adventures they faced in developing integrations using Atlassian SDK and other technologies/platforms and how it has enabled development teams to experiment with newer paradigms like Serverless and newer features of Atlassian SDKs. In this presentation, you will be taken on a journey of Add-On and Integration ...
Mar. 27, 2017 08:15 AM EDT Reads: 3,054
Culture is the most important ingredient of DevOps. The challenge for most organizations is defining and communicating a vision of beneficial DevOps culture for their organizations, and then facilitating the changes needed to achieve that. Often this comes down to an ability to provide true leadership. As a CIO, are your direct reports IT managers or are they IT leaders? The hard truth is that many IT managers have risen through the ranks based on their technical skills, not their leadership abi...
Mar. 27, 2017 05:00 AM EDT Reads: 11,049
The essence of cloud computing is that all consumable IT resources are delivered as services. In his session at 15th Cloud Expo, Yung Chou, Technology Evangelist at Microsoft, demonstrated the concepts and implementations of two important cloud computing deliveries: Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). He discussed from business and technical viewpoints what exactly they are, why we care, how they are different and in what ways, and the strategies for IT to transi...
Mar. 27, 2017 05:00 AM EDT Reads: 6,170
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service.
Mar. 27, 2017 03:45 AM EDT Reads: 2,977
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
Mar. 27, 2017 03:00 AM EDT Reads: 3,003
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
Mar. 27, 2017 12:45 AM EDT Reads: 2,122
As software becomes more and more complex, we, as software developers, have been splitting up our code into smaller and smaller components. This is also true for the environment in which we run our code: going from bare metal, to VMs to the modern-day Cloud Native world of containers, schedulers and micro services. While we have figured out how to run containerized applications in the cloud using schedulers, we've yet to come up with a good solution to bridge the gap between getting your contain...
Mar. 26, 2017 09:45 PM EDT Reads: 7,650
As organizations realize the scope of the Internet of Things, gaining key insights from Big Data, through the use of advanced analytics, becomes crucial. However, IoT also creates the need for petabyte scale storage of data from millions of devices. A new type of Storage is required which seamlessly integrates robust data analytics with massive scale. These storage systems will act as “smart systems” provide in-place analytics that speed discovery and enable businesses to quickly derive meaningf...
Mar. 26, 2017 07:45 PM EDT Reads: 9,615
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In his Day 3 Keynote at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, will explore t...
Mar. 26, 2017 03:15 PM EDT Reads: 2,847
DevOps has often been described in terms of CAMS: Culture, Automation, Measuring, Sharing. While we’ve seen a lot of focus on the “A” and even on the “M”, there are very few examples of why the “C" is equally important in the DevOps equation. In her session at @DevOps Summit, Lori MacVittie, of F5 Networks, explored HTTP/1 and HTTP/2 along with Microservices to illustrate why a collaborative culture between Dev, Ops, and the Network is critical to ensuring success.
Mar. 26, 2017 03:00 PM EDT Reads: 10,600
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
Mar. 26, 2017 01:45 PM EDT Reads: 8,581
Everyone wants to use containers, but monitoring containers is hard. New ephemeral architecture introduces new challenges in how monitoring tools need to monitor and visualize containers, so your team can make sense of everything. In his session at @DevOpsSummit, David Gildeh, co-founder and CEO of Outlyer, will go through the challenges and show there is light at the end of the tunnel if you use the right tools and understand what you need to be monitoring to successfully use containers in your...
Mar. 26, 2017 01:00 PM EDT Reads: 1,617
What if you could build a web application that could support true web-scale traffic without having to ever provision or manage a single server? Sounds magical, and it is! In his session at 20th Cloud Expo, Chris Munns, Senior Developer Advocate for Serverless Applications at Amazon Web Services, will show how to build a serverless website that scales automatically using services like AWS Lambda, Amazon API Gateway, and Amazon S3. We will review several frameworks that can help you build serverle...
Mar. 26, 2017 12:45 PM EDT Reads: 1,945
The IT industry is undergoing a significant evolution to keep up with cloud application demand. We see this happening as a mindset shift, from traditional IT teams to more well-rounded, cloud-focused job roles. The IT industry has become so cloud-minded that Gartner predicts that by 2020, this cloud shift will impact more than $1 trillion of global IT spending. This shift, however, has left some IT professionals feeling a little anxious about what lies ahead. The good news is that cloud computin...
Mar. 26, 2017 10:30 AM EDT Reads: 1,293
SYS-CON Events announced today that HTBase will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. HTBase (Gartner 2016 Cool Vendor) delivers a Composable IT infrastructure solution architected for agility and increased efficiency. It turns compute, storage, and fabric into fluid pools of resources that are easily composed and re-composed to meet each application’s needs. With HTBase, companies can quickly prov...
Mar. 26, 2017 08:15 AM EDT Reads: 2,933
An overall theme of Cloud computing and the specific practices within it is fundamentally one of automation. The core value of technology is to continually automate low level procedures to free up people to work on more value add activities, ultimately leading to the utopian goal of full Autonomic Computing. For example a great way to define your plan for DevOps tool chain adoption is through this lens. In this TechTarget article they outline a simple maturity model for planning this.
Mar. 26, 2017 06:00 AM EDT Reads: 4,291
While DevOps most critically and famously fosters collaboration, communication, and integration through cultural change, culture is more of an output than an input. In order to actively drive cultural evolution, organizations must make substantial organizational and process changes, and adopt new technologies, to encourage a DevOps culture. Moderated by Andi Mann, panelists discussed how to balance these three pillars of DevOps, where to focus attention (and resources), where organizations might...
Mar. 26, 2017 05:15 AM EDT Reads: 6,192
The rise of containers and microservices has skyrocketed the rate at which new applications are moved into production environments today. While developers have been deploying containers to speed up the development processes for some time, there still remain challenges with running microservices efficiently. Most existing IT monitoring tools don’t actually maintain visibility into the containers that make up microservices. As those container applications move into production, some IT operations t...
Mar. 26, 2017 01:00 AM EDT Reads: 2,980
For organizations that have amassed large sums of software complexity, taking a microservices approach is the first step toward DevOps and continuous improvement / development. Integrating system-level analysis with microservices makes it easier to change and add functionality to applications at any time without the increase of risk. Before you start big transformation projects or a cloud migration, make sure these changes won’t take down your entire organization.
Mar. 25, 2017 09:45 PM EDT Reads: 3,656
Software development is a moving target. You have to keep your eye on trends in the tech space that haven’t even happened yet just to stay current. Consider what’s happened with augmented reality (AR) in this year alone. If you said you were working on an AR app in 2015, you might have gotten a lot of blank stares or jokes about Google Glass. Then Pokémon GO happened. Like AR, the trends listed below have been building steam for some time, but they’ll be taking off in surprising new directions b...
Mar. 25, 2017 01:30 PM EDT Reads: 5,843