|By Mark Duffin||
|April 20, 2013 12:45 PM EDT||
A new American workforce is emerging. A recent report from Accenture says the number of U.S. workers who are independent (such as freelancers, contractors or temps) is up 6 percent from 1989. Work as we know it is changing. Because of constant connectivity, companies across the globe no longer need their employees in the same building - or the same state - in order to do their jobs well.
The rise in smartphones and cloud-based platforms has made it easier for businesses to tap into contractor networks to expand their workforces. For many companies, using a contractor or temporary employee helps them manage busy seasons and scale when demand rises unexpectedly. For instance, an air conditioning company may need extra employees in the spring and early summer to do seasonal cleaning and updates. Or during hurricane season in Florida, a home improvement store may need extra technicians to install storm shutters.
Supplementing existing employees with a contractor network is a relatively new concept, made much easier with technology such as smartphones and tablets. According to an IPM survey, more than 66 percent of respondents indicated they would take a lower-paying job if it provided flexibility.
To accommodate for this rise in the new American workforce, companies are turning to the cloud to deliver solutions to better manage their contracted employees. Virtual dispatch and job-management tools allow companies to find and remotely manage contracted or independent technicians closest to a service call, increasing employee utilization and service efficiency.
The History of the Cloud and the New American Workforce
As this workforce grew (and continues to grow today), company executives were struggling to manage the number of service calls and dispatch the correct independent contractor quickly. With the cloud, companies saw a way to get affordable access to shared resources.
The cloud was first born when IT departments were unprepared for the need for speed. As company employees began to demand things faster than IT departments could deliver, service providers saw a business opportunity. By delivering hosted services - now known as the cloud - in the early 2000s, workforce management companies offered a solution to their customers, effectively reducing the overhead cost of hosting and maintaining hardware and software themselves.
When the economy fell hard in 2008 and 2009, companies needed solutions that helped reduce cost while maintaining or increasing productivity. For companies that still needed - or wanted to gain - functionality, lowering costs became increasingly difficult. Companies needed a self-supported machine to store and share product and customer information with their full-time and contract workers. They needed increased bandwidth for storage, and they needed it at an affordable price.
What the Cloud Offers to Independent Contractors
Using a cloud-based platform, companies can manage all of their operations securely from the web. While using independent technicians or contracted workers, companies can collect information on customers, inventory and lead generation while storing it securely in the cloud. This means an independent contractor can be in a different state than the companies' corporate office, yet can access a customer's history, parts needed and skills required before going on a service call.
With cloud computing, the power is in an individual's hands. By taking hardware to the cloud, managers can manage people instead of software. Companies that offer cloud hosting services do the heavy lifting for these busy business owners, and ensure that everything runs smoothly and can be found easily.
The cloud can also store information on these independent contractors, which makes it easier for companies to ensure this mobile workforce is prepared before they go out on a service call. For example, companies can search for a contractor who specializes in cable installation. They instantly have access to contractors who qualify and can see their location and availability. Later in the process, they can view whether the contractor accepted the job, view status updates on the service provided, and generate reports to analyze the entire service process.
The cloud offers a seamless, affordable, easy-to-use platform to manage this growing workforce. The Accenture study showed that the majority of executives surveyed described the extended workforce as highly valuable for their business. As companies increasingly see the value of this skilled group, they will need cloud solutions that are affordable and easy to use.
“Being able to take needless work out of the system is more important than being able to put more work into the system.” This is one of my favorite quotes from Gene Kim’s book, The Phoenix Project, and it plays directly into why we're announcing the DevOps Express initiative today. Tracing the Steps. For years now, I have witnessed needless work being performed across the DevOps industry. No, not within our clients DevOps and continuous delivery practices. I have seen it in the buyer’s journe...
Oct. 26, 2016 10:30 PM EDT Reads: 1,384
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, will discuss how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team a...
Oct. 26, 2016 09:30 PM EDT Reads: 656
Join Impiger for their featured webinar: ‘Cloud Computing: A Roadmap to Modern Software Delivery’ on November 10, 2016, at 12:00 pm CST. Very few companies have not experienced some impact to their IT delivery due to the evolution of cloud computing. This webinar is not about deciding whether you should entertain moving some or all of your IT to the cloud, but rather, a detailed look under the hood to help IT professionals understand how cloud adoption has evolved and what trends will impact th...
Oct. 26, 2016 09:00 PM EDT Reads: 601
Analysis of 25,000 applications reveals 6.8% of packages/components used included known defects. Organizations standardizing on components between 2 - 3 years of age can decrease defect rates substantially. Open source and third-party packages/components live at the heart of high velocity software development organizations. Today, an average of 106 packages/components comprise 80 - 90% of a modern application, yet few organizations have visibility into what components are used where.
Oct. 26, 2016 08:30 PM EDT Reads: 1,546
SYS-CON Events announced today that Transparent Cloud Computing (T-Cloud) Consortium will exhibit at the 19th International Cloud Expo®, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The Transparent Cloud Computing Consortium (T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data proces...
Oct. 26, 2016 08:15 PM EDT Reads: 1,474
SYS-CON Events announced today that Enzu will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to focus on the core of their online busine...
Oct. 26, 2016 08:00 PM EDT Reads: 1,428
In many organizations governance is still practiced by phase or stage gate peer review, and Agile projects are forced to accommodate, which leads to WaterScrumFall or worse. But governance criteria and policies are often very weak anyway, out of date or non-existent. Consequently governance is frequently a matter of opinion and experience, highly dependent upon the experience of individual reviewers. As we all know, a basic principle of Agile methods is delegation of responsibility, and ideally ...
Oct. 26, 2016 07:00 PM EDT Reads: 3,632
In his session at 19th Cloud Expo, Claude Remillard, Principal Program Manager in Developer Division at Microsoft, will contrast how his team used config as code and immutable patterns for continuous delivery of microservices and apps to the cloud. He will show the immutable patterns helps developers do away with most of the complexity of config as code-enabling scenarios such as rollback, zero downtime upgrades with far greater simplicity. He will also have live demos of building immutable pipe...
Oct. 26, 2016 05:45 PM EDT Reads: 1,661
If you are within a stones throw of the DevOps marketplace you have undoubtably noticed the growing trend in Microservices. Whether you have been staying up to date with the latest articles and blogs or you just read the definition for the first time, these 5 Microservices Resources You Need In Your Life will guide you through the ins and outs of Microservices in today’s world.
Oct. 26, 2016 05:15 PM EDT Reads: 6,596
As we enter the final week before the 19th International Cloud Expo | @ThingsExpo in Santa Clara, CA, it's time for me to reflect on six big topics that will be important during the show. Hybrid Cloud This general-purpose term seems to provide a comfort zone for many enterprise IT managers. It sounds reassuring to be able to work with one of the major public-cloud providers like AWS or Microsoft Azure while still maintaining an on-site presence.
Oct. 26, 2016 05:00 PM EDT Reads: 1,129
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
Oct. 26, 2016 04:00 PM EDT Reads: 2,128
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
Oct. 26, 2016 04:00 PM EDT Reads: 3,838
For those unfamiliar, as a developer working in marketing for an infrastructure automation company, I have tried to clarify the different versions of DevOps by capitalizing the part that benefits in a given DevOps scenario. In this case we’re talking about operations improvements. While devs – particularly those involved in automation or DevOps will find it interesting, it really talks to growing issues Operations are finding. The problem is right in front of us, we’re confronting it every day,...
Oct. 26, 2016 04:00 PM EDT Reads: 3,261
SYS-CON Events announced today that SoftNet Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. SoftNet Solutions specializes in Enterprise Solutions for Hadoop and Big Data. It offers customers the most open, robust, and value-conscious portfolio of solutions, services, and tools for the shortest route to success with Big Data. The unique differentiator is the ability to architect and ...
Oct. 26, 2016 03:30 PM EDT Reads: 1,089
The general concepts of DevOps have played a central role advancing the modern software delivery industry. With the library of DevOps best practices, tips and guides expanding quickly, it can be difficult to track down the best and most accurate resources and information. In order to help the software development community, and to further our own learning, we reached out to leading industry analysts and asked them about an increasingly popular tenet of a DevOps transformation: collaboration.
Oct. 26, 2016 02:15 PM EDT Reads: 1,592
Application transformation and DevOps practices are two sides of the same coin. Enterprises that want to capture value faster, need to deliver value faster – time value of money principle. To do that enterprises need to build cloud-native apps as microservices by empowering teams to build, ship, and run in production. In his session at @DevOpsSummit at 19th Cloud Expo, Neil Gehani, senior product manager at HPE, will discuss what every business should plan for how to structure their teams to d...
Oct. 26, 2016 01:45 PM EDT Reads: 1,427
When we talk about the impact of BYOD and BYOA and the Internet of Things, we often focus on the impact on data center architectures. That's because there will be an increasing need for authentication, for access control, for security, for application delivery as the number of potential endpoints (clients, devices, things) increases. That means scale in the data center. What we gloss over, what we skip, is that before any of these "things" ever makes a request to access an application it had to...
Oct. 26, 2016 01:00 PM EDT Reads: 13,931
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
Oct. 26, 2016 01:00 PM EDT Reads: 5,036
Virgil consists of an open-source encryption library, which implements Cryptographic Message Syntax (CMS) and Elliptic Curve Integrated Encryption Scheme (ECIES) (including RSA schema), a Key Management API, and a cloud-based Key Management Service (Virgil Keys). The Virgil Keys Service consists of a public key service and a private key escrow service.
Oct. 26, 2016 12:45 PM EDT Reads: 1,176
Digitization is driving a fundamental change in society that is transforming the way businesses work with their customers, their supply chains and their people. Digital transformation leverages DevOps best practices, such as Agile Parallel Development, Continuous Delivery and Agile Operations to capitalize on opportunities and create competitive differentiation in the application economy. However, information security has been notably absent from the DevOps movement. Speed doesn’t have to negat...
Oct. 26, 2016 12:00 PM EDT Reads: 2,918