|By Dan Kuebrich||
|April 19, 2013 11:00 AM EDT||
You don’t have to be a pre-cog to find and deal with infrastructure and application problems; you just need good monitoring. We had quite a day Monday during the EC2 EBS availability incident. Thanks to some early alerts - which started coming in about 2.5 hours before AWS started reporting problems - our ops team was able to intervene and make sure that our customers’ data was safe and sound. I’ll start with screenshots of what we saw and experienced, then get into what metrics to watch and alert on in your environment, as well as how to do so in TraceView.
10:30 AM EST: Increased disk latency, data pipeline backup
Around 10 am, we started to notice that writes weren’t moving through our pipeline as smoothly as before. Sure enough, pretty soon we started seeing alerts about elevated DB load and disk latency. Here’s what it looked like:
Figure 1: At 10 AM, we saw elevated DB load and disk latency.
12:30 PM EST: Diverting pipeline to S3 instead of EBS, pulling out hair
1:30 PM EST: Frontend offline, AWS incident report
Our workload is very write-heavy, so we first noticed performance problems there, but pretty soon reads made by our frontend were also affected, as a growing fraction of our customer’s data became affected by the mounting EBS problems. At a certain point, any file I/O to affected EBS volumes would cause processes to enter an uninterruptible state, causing our MySQL servers to hang. Here’s a view of the impact on our query sharding service:
Figure 2: Impact on our query sharding service.
6 PM EST: Debate whether backup restore or AWS EBS recovery will finish faster
9 PM EST: Back online
AWS started bringing volumes back online that evening. During the downtime, we continued to collect customer performance data, diverting the pipeline to S3 until our databases came back online. Once the disks were back, we were able to get frontend servers back online, and spun up more pipeline workers to plow through the queued trace backlog as we replayed it from S3. Latency: the functional test of performance metrics You might be surprised by this, but monitoring latency is often the easiest and surest way to catch serious problems. It’s the functional test of system: if any of the gears in the system being monitored start getting jammed, it will likely manifest in increased latency. However, latency can be noisy—how can we make this measurement more controlled, or to extend my testing metaphor, closer to a unit test? Using TraceView, you can set alerts not only on the latency of your application, but also on individual layers of the stack, or particular URLs/controllers. The performance of a predictable query load over time is a great way to detect aberrant database performance, for instance.
Figure 3: Use alerting to detect aberrant database performance.
Alerting on All of the Metrics
When looking at cases of infrastructure degradation, host-level metrics is where the buck stops. Configuration is usually a pain: install agents on each machine and set thresholds. We think the best alerts are at the intersection of easy and actionable. With TraceView, you can set up a single alert and have it cover all hosts in an app.
Before becoming a developer, I was in the high school band. I played several brass instruments - including French horn and cornet - as well as keyboards in the jazz stage band. A musician and a nerd, what can I say? I even dabbled in writing music for the band. Okay, mostly I wrote arrangements of pop music, so the band could keep the crowd entertained during Friday night football games. What struck me then was that, to write parts for all the instruments - brass, woodwind, percussion, even k...
Jul. 30, 2016 01:45 AM EDT Reads: 2,372
This digest provides an overview of good resources that are well worth reading. We’ll be updating this page as new content becomes available, so I suggest you bookmark it. Also, expect more digests to come on different topics that make all of our IT-hearts go boom!
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Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor – all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
Jul. 30, 2016 12:30 AM EDT Reads: 2,336
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
Jul. 29, 2016 10:00 PM EDT Reads: 1,289
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
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There's a lot of things we do to improve the performance of web and mobile applications. We use caching. We use compression. We offload security (SSL and TLS) to a proxy with greater compute capacity. We apply image optimization and minification to content. We do all that because performance is king. Failure to perform can be, for many businesses, equivalent to an outage with increased abandonment rates and angry customers taking to the Internet to express their extreme displeasure.
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Right off the bat, Newman advises that we should "think of microservices as a specific approach for SOA in the same way that XP or Scrum are specific approaches for Agile Software development". These analogies are very interesting because my expectation was that microservices is a pattern. So I might infer that microservices is a set of process techniques as opposed to an architectural approach. Yet in the book, Newman clearly includes some elements of concept model and architecture as well as p...
Jul. 29, 2016 02:45 PM EDT Reads: 9,828
Ovum, a leading technology analyst firm, has published an in-depth report, Ovum Decision Matrix: Selecting a DevOps Release Management Solution, 2016–17. The report focuses on the automation aspects of DevOps, Release Management and compares solutions from the leading vendors.
Jul. 29, 2016 12:00 PM EDT Reads: 1,843
Adding public cloud resources to an existing application can be a daunting process. The tools that you currently use to manage the software and hardware outside the cloud aren’t always the best tools to efficiently grow into the cloud. All of the major configuration management tools have cloud orchestration plugins that can be leveraged, but there are also cloud-native tools that can dramatically improve the efficiency of managing your application lifecycle. In his session at 18th Cloud Expo, ...
Jul. 29, 2016 11:30 AM EDT Reads: 1,302
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
Jul. 29, 2016 11:15 AM EDT Reads: 1,352
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
Jul. 29, 2016 09:45 AM EDT Reads: 1,492
No matter how well-built your applications are, countless issues can cause performance problems, putting the platforms they are running on under scrutiny. If you've moved to Node.js to power your applications, you may be at risk of these issues calling your choice into question. How do you identify vulnerabilities and mitigate risk to take the focus off troubleshooting the technology and back where it belongs, on innovation? There is no doubt that Node.js is one of today's leading platforms of ...
Jul. 29, 2016 08:30 AM EDT Reads: 663
Let's just nip the conflation of these terms in the bud, shall we?
"MIcro" is big these days. Both microservices and microsegmentation are having and will continue to have an impact on data center architecture, but not necessarily for the same reasons. There's a growing trend in which folks - particularly those with a network background - conflate the two and use them to mean the same thing.
They are not.
One is about the application. The other, the network. T...
Jul. 29, 2016 04:45 AM EDT Reads: 3,728
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The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
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Sharding has become a popular means of achieving scalability in application architectures in which read/write data separation is not only possible, but desirable to achieve new heights of concurrency. The premise is that by splitting up read and write duties, it is possible to get better overall performance at the cost of a slight delay in consistency. That is, it takes a bit of time to replicate changes initiated by a "write" to the read-only master database. It's eventually consistent, and it'...
Jul. 28, 2016 08:30 PM EDT Reads: 2,365
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If you are within a stones throw of the DevOps marketplace you have undoubtably noticed the growing trend in Microservices. Whether you have been staying up to date with the latest articles and blogs or you just read the definition for the first time, these 5 Microservices Resources You Need In Your Life will guide you through the ins and outs of Microservices in today’s world.
Jul. 28, 2016 04:15 AM EDT Reads: 4,172