Click here to close now.


Microservices Expo Authors: Liz McMillan, Jason Bloomberg, Lori MacVittie, Elizabeth White, SmartBear Blog

News Feed Item

Arkansas Department of Human Services Taps IBM Smarter Cities Solution for IT Healthcare System Overhaul

New Solution to Bolster State's Delivery of Vital Benefits to Citizens

ARMONK, N.Y., April 12, 2013 /PRNewswire/ -- IBM (NYSE: IBM) today announced that the Arkansas Department of Human Services (DHS) will roll out an IBM Smarter Cities solution as part of the state's plan to modernize how it delivers social and healthcare services to citizens. With Big Data analytics, social program management functionality and advanced security capabilities, the new system will reduce cumbersome processes that exist across numerous and disparate information silos.

(Logo: )

"This will be DHS' first step in transforming an IT infrastructure that is composed of more than 30 discrete system silos in an aging architecture," said Dick Wyatt, chief information officer for Arkansas DHS. "Having a total view of our clients in one application — using the latest technology — will provide DHS with the ability to better manage the services provided. In addition, it will give DHS the ability to react more timely and efficiently to the many changes that are occurring and will continue to occur in the human services and healthcare arena."   

Arkansas DHS is beginning an enterprise modernization initiative with a service-oriented architecture to fully integrate all DHS programs, and relevant programs from other departments, into one re-useable and scalable platform. The new system will support a wide array of the state's social programs, including Medicaid, the Supplemental Nutrition Assistance Program (SNAP) and the State Children's Health Insurance Program (SCHIP). Over time, the state plans to integrate social programs across multiple agencies.

With the help of IBM, Arkansas citizens will have a single point of access in determining their benefits eligibility without having to know all the details on all the programs available to them. Moreover, citizens will only need to share information about a change of circumstances once regardless of how many benefits programs they participate in. 

"Arkansas will be enabled to more effectively and efficiently deliver social programs ensuring that citizens get access to the right services at the right time," said Craig Hayman, general manager, Industry Solutions at IBM. "In IBM, the state can benefit from our deep healthcare industry expertise combined with an ability to apply that knowledge with Big Data analytics solutions that are secure and maximize existing technology investments." 

At the heart of Arkansas' new system is the IBM Curam Social Program Management Platform, an industry-specific solution with built-in subject matter expertise. These capabilities make access to governmental services easier for the citizen and, more importantly, more effective in achieving desired social outcomes. The state is also deploying Cognos business intelligence software, Tivoli security solutions, DB2, Infosphere and Rational capabilities.  All the software will run on IBM Power Systems. 

IBM is working with many other states, including Maryland and Minnesota, on similar initiatives.

For more information, visit:

Mitchell Derman
[email protected]

Alex Aizenberg
[email protected]

Jeff Tieszen
[email protected]


More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@MicroservicesExpo Stories
Apps and devices shouldn't stop working when there's limited or no network connectivity. Learn how to bring data stored in a cloud database to the edge of the network (and back again) whenever an Internet connection is available. In his session at 17th Cloud Expo, Bradley Holt, Developer Advocate at IBM Cloud Data Services, will demonstrate techniques for replicating cloud databases with devices in order to build offline-first mobile or Internet of Things (IoT) apps that can provide a better, ...
Culture is the most important ingredient of DevOps. The challenge for most organizations is defining and communicating a vision of beneficial DevOps culture for their organizations, and then facilitating the changes needed to achieve that. Often this comes down to an ability to provide true leadership. As a CIO, are your direct reports IT managers or are they IT leaders? The hard truth is that many IT managers have risen through the ranks based on their technical skills, not their leadership ab...
Despite all the talk about public cloud services and DevOps, you would think the move to cloud for enterprises is clear and simple. But in a survey of almost 1,600 IT decision makers across the USA and Europe, the state of the cloud in enterprise today is still fraught with considerable frustration. The business case for apps in the real world cloud is hybrid, bimodal, multi-platform, and difficult. Download this report commissioned by NTT Communications to see the insightful findings – registra...
Application availability is not just the measure of “being up”. Many apps can claim that status. Technically they are running and responding to requests, but at a rate which users would certainly interpret as being down. That’s because excessive load times can (and will be) interpreted as “not available.” That’s why it’s important to view ensuring application availability as requiring attention to all its composite parts: scalability, performance, and security.
Several years ago, I was a developer in a travel reservation aggregator. Our mission was to pull flight and hotel data from a bunch of cryptic reservation platforms, and provide it to other companies via an API library - for a fee. That was before companies like Expedia standardized such things. We started with simple methods like getFlightLeg() or addPassengerName(), each performing a small, well-understood function. But our customers wanted bigger, more encompassing services that would "do ...
“All our customers are looking at the cloud ecosystem as an important part of their overall product strategy. Some see it evolve as a multi-cloud / hybrid cloud strategy, while others are embracing all forms of cloud offerings like PaaS, IaaS and SaaS in their solutions,” noted Suhas Joshi, Vice President – Technology, at Harbinger Group, in this exclusive Q&A with Cloud Expo Conference Chair Roger Strukhoff.
The APN DevOps Competency highlights APN Partners who demonstrate deep capabilities delivering continuous integration, continuous delivery, and configuration management. They help customers transform their business to be more efficient and agile by leveraging the AWS platform and DevOps principles.
As we increasingly rely on technology to improve the quality and efficiency of our personal and professional lives, software has become the key business differentiator. Organizations must release software faster, as well as ensure the safety, security, and reliability of their applications. The option to make trade-offs between time and quality no longer exists—software teams must deliver quality and speed. To meet these expectations, businesses have shifted from more traditional approaches of d...
Ten years ago, there may have been only a single application that talked directly to the database and spit out HTML; customer service, sales - most of the organizations I work with have been moving toward a design philosophy more like unix, where each application consists of a series of small tools stitched together. In web example above, that likely means a login service combines with webpages that call other services - like enter and update record. That allows the customer service team to writ...
As the world moves towards more DevOps and microservices, application deployment to the cloud ought to become a lot simpler. The microservices architecture, which is the basis of many new age distributed systems such as OpenStack, NetFlix and so on, is at the heart of Cloud Foundry - a complete developer-oriented Platform as a Service (PaaS) that is IaaS agnostic and supports vCloud, OpenStack and AWS. In his session at 17th Cloud Expo, Raghavan "Rags" Srinivas, an Architect/Developer Evangeli...
All we need to do is have our teams self-organize, and behold! Emergent design and/or architecture springs up out of the nothingness! If only it were that easy, right? I follow in the footsteps of so many people who have long wondered at the meanings of such simple words, as though they were dogma from on high. Emerge? Self-organizing? Profound, to be sure. But what do we really make of this sentence?
In today's digital world, change is the one constant. Disruptive innovations like cloud, mobility, social media, and the Internet of Things have reshaped the market and set new standards in customer expectations. To remain competitive, businesses must tap the potential of emerging technologies and markets through the rapid release of new products and services. However, the rigid and siloed structures of traditional IT platforms and processes are slowing them down – resulting in lengthy delivery ...
Last month, my partners in crime – Carmen DeArdo from Nationwide, Lee Reid, my colleague from IBM and I wrote a 3-part series of blog posts on We titled our posts the Simple Math, Calculus and Art of DevOps. I would venture to say these are must-reads for any organization adopting DevOps. We examined all three ascpects – the Cultural, Automation and Process improvement side of DevOps. One of the key underlying themes of the three posts was the need for Cultural change – things like t...
There once was a time when testers operated on their own, in isolation. They’d huddle as a group around the harsh glow of dozens of CRT monitors, clicking through GUIs and recording results. Anxiously, they’d wait for the developers in the other room to fix the bugs they found, yet they’d frequently leave the office disappointed as issues were filed away as non-critical. These teams would rarely interact, save for those scarce moments when a coder would wander in needing to reproduce a particula...
In a report titled “Forecast Analysis: Enterprise Application Software, Worldwide, 2Q15 Update,” Gartner analysts highlighted the increasing trend of application modernization among enterprises. According to a recent survey, 45% of respondents stated that modernization of installed on-premises core enterprise applications is one of the top five priorities. Gartner also predicted that by 2020, 75% of
It is with great pleasure that I am able to announce that Jesse Proudman, Blue Box CTO, has been appointed to the position of IBM Distinguished Engineer. Jesse is the first employee at Blue Box to receive this honor, and I’m quite confident there will be more to follow given the amazing talent at Blue Box with whom I have had the pleasure to collaborate. I’d like to provide an overview of what it means to become an IBM Distinguished Engineer.
SYS-CON Events announced today that G2G3 will exhibit at SYS-CON's @DevOpsSummit Silicon Valley, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Based on a collective appreciation for user experience, design, and technology, G2G3 is uniquely qualified and motivated to redefine how organizations and people engage in an increasingly digital world.
The cloud has reached mainstream IT. Those 18.7 million data centers out there (server closets to corporate data centers to colocation deployments) are moving to the cloud. In his session at 17th Cloud Expo, Achim Weiss, CEO & co-founder of ProfitBricks, will share how two companies – one in the U.S. and one in Germany – are achieving their goals with cloud infrastructure. More than a case study, he will share the details of how they prioritized their cloud computing infrastructure deployments ...
If you are new to Python, you might be confused about the different versions that are available. Although Python 3 is the latest generation of the language, many programmers still use Python 2.7, the final update to Python 2, which was released in 2010. There is currently no clear-cut answer to the question of which version of Python you should use; the decision depends on what you want to achieve. While Python 3 is clearly the future of the language, some programmers choose to remain with Py...
Opinions on how best to package and deliver applications are legion and, like many other aspects of the software world, are subject to recurring trend cycles. On the server-side, the current favorite is container delivery: a “full stack” approach in which your application and everything it needs to run are specified in a container definition. That definition is then “compiled” down to a container image and deployed by retrieving the image and passing it to a container runtime to create a running...