Welcome!

SOA & WOA Authors: Sematext Blog, ITinvolve Blog, Carmen Gonzalez, Liz McMillan, John Savageau

Related Topics: Cloud Expo, SOA & WOA, Virtualization, Web 2.0, Security, Big Data Journal, SDN Journal

Cloud Expo: Article

Cost Reduction with Automation in the Cloud

By automating processes from the cloud, organizations can achieve the benefits faster and more economically than ever before

Forrester analyst James Staten says that "the whole value of cloud computing is tied to areas of IT that can be standardized, automated, and shared among multiple constituents.[1]" Automation through the cloud is the next step for cloud-based innovation to reduce costs and increase productivity. But questions remain. Find out how automation from the cloud can enhance the bottom line by delivering savings on hardware and manual effort.

From the telephone to the iPad, with every bit of new modern technology that's introduced, there are very vocal early adopters who can't wait to try it. There is also an equally vocal group of people who are skeptical about, if not completely opposed to, its introduction. When a decision whether or not to employ the latest and greatest affects an entire company's well-being, it's no wonder that questions of progress are approached with such trepidation. However, being a late adopter of innovation - like automation from the cloud - can cost companies real money.

Over the years, I've had first-hand experience with organizations that have been reluctant to automate their business and IT processes. It's not because they were afraid of automation, but because they were concerned about how they would implement it. In a survey our company commissioned late last year, we found that even though 87% of representatives from top global enterprises interviewed believe that automation is key for productivity, 99% still spend a lot of time doing repetitive manual tasks, with almost two-thirds (63%) of companies spending more than a quarter of their time on manual tasks.[2] All these manual tasks cost them money - every day.

According to CIO Insight in early 2011, "...by 2015, Gartner anticipates that cloud computing will hasten the use of tools and automation in IT services, resulting in a marked increase in productivity levels for service providers and a reduction in their costs of delivery. These tools and automation solutions are expected to eliminate 25% of IT labor hours." When you combine the benefits of automation and the cloud, the savings start to grow. Cloud delivery reduces labor costs for certain. It also reduces capex and hardware costs because there's no need to purchase new hardware to support it.

In fact, implementing automation from the cloud eliminates many perceived barriers to automation. Any decision required to kick-off a process improvement initiative with automation from the cloud doesn't require buying additional infrastructure or hardware. Automation from the cloud makes it much more accessible. With it, companies can apply and control process automation easily and quickly throughout their enterprise - even outside of their own four walls. Rather than just accessing applications, infrastructure or data, business and IT professionals can now build in automation that is easy to implement, change and expand. Wherever they can access the cloud, they can automate. It's also secure.

In fact, the cloud can offer more security than on-premises solutions, as Forbes reported last September. Furthermore, the development of hybrid cloud technology enables an organization to keep its data where it is and only automate the steps required to process it. Because process automation touches so many activities across so many systems, shifting these to the cloud can avoid system-wide mainframe slowdowns and keep everything running smoothly. Think of how many times you've heard complaints going to your IT department that something critical to operations is running slow, because of, say, a system copy in progress. Now imagine that never happening again - for you or anyone else across your entire organization. It is possible.

The cloud is much buzzed about in the tech world, but it's still new enough to be feared by many - especially those who don't fully understand it. Most people see its benefits in flexibility, speed and cost savings. By automating processes from the cloud, organizations can achieve the benefits of automation faster and more economically than ever before. As early adopters begin to share their success stories with those who are more hesitant, I would be surprised if cloud-based automation isn't the norm everywhere very soon.

References

  1. Staten, James. "Make the Cloud Enterprise Ready." Forrester Research. June 1, 2012
  2. Independent research was undertaken by Vanson Bourne in August 2012 on behalf of Redwood Software. 100 UK and 200 US senior IT decision makers were interviewed across a cross-section of industries at organizations with more than 1,000 employees.

More Stories By Jeff Brown

Jeff Brown is Director of Solution Architecture at Redwood Software Inc. He leads the team responsible for identifying, developing, validating and implementing new strategic process automation solutions. He works with Redwood customers in every industry to create practical and powerful automation architecture.

With an MBA in Technology Management, Jeff has more than 12 years of experience in IT solutions development with Honeywell International, Inc., OpenText Corporation, Serena Software Inc., and Redwood. Always focused on the business value of IT, he serves as the voice of the customer to internal sales, product management and development teams.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
IoT is still a vague buzzword for many people. In his session at @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, discussed the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. He also discussed how IoT is perceived by investors and how venture capitalist access this space. Other topics discussed were barriers to success, what is new, what is old, and what the future may hold. Mike Kavis is Vice President & Principal Cloud Architect at Cloud Technology Pa...
Dale Kim is the Director of Industry Solutions at MapR. His background includes a variety of technical and management roles at information technology companies. While his experience includes work with relational databases, much of his career pertains to non-relational data in the areas of search, content management, and NoSQL, and includes senior roles in technical marketing, sales engineering, and support engineering. Dale holds an MBA from Santa Clara University, and a BA in Computer Science from the University of California, Berkeley.
The Internet of Things (IoT) is rapidly in the process of breaking from its heretofore relatively obscure enterprise applications (such as plant floor control and supply chain management) and going mainstream into the consumer space. More and more creative folks are interconnecting everyday products such as household items, mobile devices, appliances and cars, and unleashing new and imaginative scenarios. We are seeing a lot of excitement around applications in home automation, personal fitness, and in-car entertainment and this excitement will bleed into other areas. On the commercial side, m...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Performance is the intersection of power, agility, control, and choice. If you value performance, and more specifically consistent performance, you need to look beyond simple virtualized compute. Many factors need to be considered to create a truly performant environment. In his General Session at 15th Cloud Expo, Harold Hannon, Sr. Software Architect at SoftLayer, discussed how to take advantage of a multitude of compute options and platform features to make cloud the cornerstone of your online presence.
SYS-CON Media announced that Splunk, a provider of the leading software platform for real-time Operational Intelligence, has launched an ad campaign on Big Data Journal. Splunk software and cloud services enable organizations to search, monitor, analyze and visualize machine-generated big data coming from websites, applications, servers, networks, sensors and mobile devices. The ads focus on delivering ROI - how improved uptime delivered $6M in annual ROI, improving customer operations by mining large volumes of unstructured data, and how data tracking delivers uptime when it matters most.
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water, are pursuing SmartGrid initiatives that represent one of the more mature examples of SAE. We have s...
Since 2008 and for the first time in history, more than half of humans live in urban areas, urging cities to become “smart.” Today, cities can leverage the wide availability of smartphones combined with new technologies such as Beacons or NFC to connect their urban furniture and environment to create citizen-first services that improve transportation, way-finding and information delivery. In her session at @ThingsExpo, Laetitia Gazel-Anthoine, CEO of Connecthings, will focus on successful use cases.
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.
“With easy-to-use SDKs for Atmel’s platforms, IoT developers can now reap the benefits of realtime communication, and bypass the security pitfalls and configuration complexities that put IoT deployments at risk,” said Todd Greene, founder & CEO of PubNub. PubNub will team with Atmel at CES 2015 to launch full SDK support for Atmel’s MCU, MPU, and Wireless SoC platforms. Atmel developers now have access to PubNub’s secure Publish/Subscribe messaging with guaranteed ¼ second latencies across PubNub’s 14 global points-of-presence. PubNub delivers secure communication through firewalls, proxy ser...
The industrial software market has treated data with the mentality of “collect everything now, worry about how to use it later.” We now find ourselves buried in data, with the pervasive connectivity of the (Industrial) Internet of Things only piling on more numbers. There’s too much data and not enough information. In his session at @ThingsExpo, Bob Gates, Global Marketing Director, GE’s Intelligent Platforms business, to discuss how realizing the power of IoT, software developers are now focused on understanding how industrial data can create intelligence for industrial operations. Imagine ...
The true value of the Internet of Things (IoT) lies not just in the data, but through the services that protect the data, perform the analysis and present findings in a usable way. With many IoT elements rooted in traditional IT components, Big Data and IoT isn’t just a play for enterprise. In fact, the IoT presents SMBs with the prospect of launching entirely new activities and exploring innovative areas. CompTIA research identifies several areas where IoT is expected to have the greatest impact.
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
The Internet of Things promises to transform businesses (and lives), but navigating the business and technical path to success can be difficult to understand. In his session at @ThingsExpo, Sean Lorenz, Technical Product Manager for Xively at LogMeIn, demonstrated how to approach creating broadly successful connected customer solutions using real world business transformation studies including New England BioLabs and more.
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, examined three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective storage designed to handle the massive surge in back-end data in a world where timely analytics is e...
"There is a natural synchronization between the business models, the IoT is there to support ,” explained Brendan O'Brien, Co-founder and Chief Architect of Aria Systems, in this SYS-CON.tv interview at the 15th International Cloud Expo®, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges. In his session at @ThingsExpo, Jeff Kaplan, Managing Director of THINKstrategies, will examine why IT must finally fulfill its role in support of its SBUs or face a new round of...