Click here to close now.




















Welcome!

Microservices Expo Authors: Liz McMillan, Ruxit Blog, Elizabeth White, Pat Romanski, Trevor Parsons

Related Topics: Open Source Cloud, Microservices Expo

Open Source Cloud: Blog Feed Post

The Age-Old Innovation Conundrum

Unfortunately, IT is often perceived as delivering cost-based services rather than providing strategic innovation

By Jackie Kahle - Over the past 6 months, CA Technologies has been running IT innovation-related polls on http://www.ca.com/. On average, these 9 polls garnered 660 responses each, and present a stark picture of the challenges and frustrations that come with being an IT leader today.

While some of the results are presented in this recent infographic, it doesn't fully answer the question that, gauging from our polls, is still plaguing IT departments everywhere: the age-old conundrum of how to do more with less, or to be more precise, how to replace the tires on your car while still driving down the highway. So today, I'll delve a little deeper into our poll results to see if we can better understand the problem, and find a solution.

Innovation: IT is worth it and IT knows it

In looking at the poll data, one thing is clear -- IT totally "gets it." By this, I mean that they understand their critical role in driving innovation for their business, and recognize the importance of embracing new technologies to help them do this. Here's the proof: 43% of our respondents listed IT as the #1 source of innovation, more than doubling those who voted for the external customers and clients, the response that came in second (see Fig 1).

And when it comes to those new technologies IT is embracing, 42% of respondents cite "Anything-as-a-Service" as a key driver of innovation. They are also huge fans of cloud computing. When we asked: How does cloud computing help drive innovation? We found that most believe that the cloud helps them deploy and scale faster, enable brand new services, and free up staff and budget (see Fig 2).

Follow the money

We also discovered the overall benefits of innovation to the business are compelling and include higher customer satisfaction, competitive advantage, and faster time to market (see Fig 3).

So then, what's the problem? What's holding organizations back when it comes to innovation? Three words: budget, budget, and budget. 84% of our respondents cite budget, resources, or maintenance spending as their biggest impediment to innovation. In fact, 50% are spending 80% of their budget or more just on keeping the lights on. In other words, there's barely enough funding to cover the maintenance needed to keep technology functional, let alone to spend on innovation.

This was reinforced again when we asked respondents to name one organizational change that would provide the biggest opportunity to increase innovation. Not surprisingly, 44% cited increased budget or staff. Another 44% cited new technology adoption. (This just further proves our earlier discovery that IT "gets it." (see Fig 4).

Age-old conundrum, new solutions?

This issue of not having enough budget for innovation because resources are being consumed with current operations has been highlighted time and time again. But that doesn't mean it has to be the show-stopper. Two previous blog posts by CA Technologies thought-leaders Jason Meserve and Andi Mann shine a light on the way out of this conundrum.

In his post entitled Three Ways to Pay for Innovation in 2013 Without Upping the IT Budget, Jason suggests several strategies. The first is to audit your hardware and software inventory to ferret out waste, including software that isn't being used at all, systems that can be consolidated, and other ways to rationalize your existing infrastructure that can free up budget for innovation. His other recommendations are to right-size your infrastructure to avoid over-provisioning, and to reach out to your CMO and marketing department, which might mean funding a large amount of IT spend on their own -- something you might be able to tap into if you collaborate with them rather than ignore them.

Next, Andi Mann has sterner advice in his post entitled Please Stop Citing Lack of Budget as a Roadblock to Innovation. Andi believes that the problem lies in our perspective, not our budget. The countless business leaders he has spoken to say that there is always budget to make money, and the CEO and CFO are open to investing in projects which offer a strong payback in new revenue or more profitability.

Calling all IT leaders

Unfortunately, IT is often perceived as delivering cost-based services rather than providing strategic innovation, and the responsibility for changing this perception lies squarely with IT leaders. The most innovative of these don't believe they should have to fund innovation from their existing budgets, and never even consider that as an option. As Andi says, "they made the case for new budget and won it, because the payback was there in black and white."

So, the solution to this conundrum is clear: IT needs to stop being their own worst enemy, and position their innovation projects in a way that demonstrates clear and measurable value to the business.

Read the original blog entry...

More Stories By Denise Dubie

Denise Dubie (@DDubie) is New Media Principal in CA Technologies Thought Leadership Group. She is charged with creating content relevant to today’s most pressing technology and business trends for industry leaders and IT professionals.

Prior to joining the company in 2010, Dubie spent 12 years of her career at Network World, an IDG company, covering the IT management industry and all of its players (including CA Technologies and its competitors) as well as high-tech careers, technology trends and vendors such as Cisco, HP, IBM and Microsoft. As Senior Editor at Network World, Dubie also authored the publication's twice-weekly Network and Systems Management Alert newsletter and contributed to the Web site's Microsoft Subnet blog. Before IDG, she served as Assistant Managing Editor at Application Development Trends, managing writers and the monthly publication's production process.

Dubie started her professional journalism career as a Staff Writer/Reporter at The Transcript, a small daily paper in Western Massachusetts.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@MicroservicesExpo Stories
Docker containerization is increasingly being used in production environments. How can these environments best be monitored? Monitoring Docker containers as if they are lightweight virtual machines (i.e., monitoring the host from within the container), with all the common metrics that can be captured from an operating system, is an insufficient approach. Docker containers can’t be treated as lightweight virtual machines; they must be treated as what they are: isolated processes running on hosts....
Culture is the most important ingredient of DevOps. The challenge for most organizations is defining and communicating a vision of beneficial DevOps culture for their organizations, and then facilitating the changes needed to achieve that. Often this comes down to an ability to provide true leadership. As a CIO, are your direct reports IT managers or are they IT leaders? The hard truth is that many IT managers have risen through the ranks based on their technical skills, not their leadership ab...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on...
The pricing of tools or licenses for log aggregation can have a significant effect on organizational culture and the collaboration between Dev and Ops teams. Modern tools for log aggregation (of which Logentries is one example) can be hugely enabling for DevOps approaches to building and operating business-critical software systems. However, the pricing of an aggregated logging solution can affect the adoption of modern logging techniques, as well as organizational capabilities and cross-team ...
DevOps has traditionally played important roles in development and IT operations, but the practice is quickly becoming core to other business functions such as customer success, business intelligence, and marketing analytics. Modern marketers today are driven by data and rely on many different analytics tools. They need DevOps engineers in general and server log data specifically to do their jobs well. Here’s why: Server log files contain the only data that is completely full and accurate in th...
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advance...
In today's digital world, change is the one constant. Disruptive innovations like cloud, mobility, social media, and the Internet of Things have reshaped the market and set new standards in customer expectations. To remain competitive, businesses must tap the potential of emerging technologies and markets through the rapid release of new products and services. However, the rigid and siloed structures of traditional IT platforms and processes are slowing them down – resulting in lengthy delivery ...
In his session at 17th Cloud Expo, Ernest Mueller, Product Manager at Idera, will explain the best practices and lessons learned for tracking and optimizing costs while delivering a cloud-hosted service. He will describe a DevOps approach where the applications and systems work together to track usage, model costs in a granular fashion, and make smart decisions at runtime to minimize costs. The trickier parts covered include triggering off the right metrics; balancing resilience and redundancy ...
Skeuomorphism usually means retaining existing design cues in something new that doesn’t actually need them. However, the concept of skeuomorphism can be thought of as relating more broadly to applying existing patterns to new technologies that, in fact, cry out for new approaches. In his session at DevOps Summit, Gordon Haff, Senior Cloud Strategy Marketing and Evangelism Manager at Red Hat, discussed why containers should be paired with new architectural practices such as microservices rathe...
Whether you like it or not, DevOps is on track for a remarkable alliance with security. The SEC didn’t approve the merger. And your boss hasn’t heard anything about it. Yet, this unruly triumvirate will soon dominate and deliver DevSecOps faster, cheaper, better, and on an unprecedented scale. In his session at DevOps Summit, Frank Bunger, VP of Customer Success at ScriptRock, will discuss how this cathartic moment will propel the DevOps movement from such stuff as dreams are made on to a prac...
It’s been proven time and time again that in tech, diversity drives greater innovation, better team productivity and greater profits and market share. So what can we do in our DevOps teams to embrace diversity and help transform the culture of development and operations into a true “DevOps” team? In her session at DevOps Summit, Stefana Muller, Director, Product Management – Continuous Delivery at CA Technologies, answered that question citing examples, showing how to create opportunities for ...
SYS-CON Events announced today that DataClear Inc. will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. The DataClear ‘BlackBox’ is the only solution that moves your PC, browsing and data out of the United States and away from prying (and spying) eyes. Its solution automatically builds you a clean, on-demand, virus free, new virtual cloud based PC outside of the United States, and wipes it clean...
Any Ops team trying to support a company in today’s cloud-connected world knows that a new way of thinking is required – one just as dramatic than the shift from Ops to DevOps. The diversity of modern operations requires teams to focus their impact on breadth vs. depth. In his session at DevOps Summit, Adam Serediuk, Director of Operations at xMatters, Inc., will discuss the strategic requirements of evolving from Ops to DevOps, and why modern Operations has begun leveraging the “NoOps” approa...
SYS-CON Events announced today that G2G3 will exhibit at SYS-CON's @DevOpsSummit Silicon Valley, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Based on a collective appreciation for user experience, design, and technology, G2G3 is uniquely qualified and motivated to redefine how organizations and people engage in an increasingly digital world.
Early in my DevOps Journey, I was introduced to a book of great significance circulating within the Web Operations industry titled The Phoenix Project. (You can read our review of Gene’s book, if interested.) Written as a novel and loosely based on many of the same principles explored in The Goal, this book has been read and referenced by many who have adopted DevOps into their continuous improvement and software delivery processes around the world. As I began planning my travel schedule last...
Several years ago, I was a developer in a travel reservation aggregator. Our mission was to pull flight and hotel data from a bunch of cryptic reservation platforms, and provide it to other companies via an API library - for a fee. That was before companies like Expedia standardized such things. We started with simple methods like getFlightLeg() or addPassengerName(), each performing a small, well-understood function. But our customers wanted bigger, more encompassing services that would "do ...
Puppet Labs has announced the next major update to its flagship product: Puppet Enterprise 2015.2. This release includes new features providing DevOps teams with clarity, simplicity and additional management capabilities, including an all-new user interface, an interactive graph for visualizing infrastructure code, a new unified agent and broader infrastructure support.
What does “big enough” mean? It’s sometimes useful to argue by reductio ad absurdum. Hello, world doesn’t need to be broken down into smaller services. At the other extreme, building a monolithic enterprise resource planning (ERP) system is just asking for trouble: it’s too big, and it needs to be decomposed.
The Microservices architectural pattern promises increased DevOps agility and can help enable continuous delivery of software. This session is for developers who are transforming existing applications to cloud-native applications, or creating new microservices style applications. In his session at DevOps Summit, Jim Bugwadia, CEO of Nirmata, will introduce best practices, patterns, challenges, and solutions for the development and operations of microservices style applications. He will discuss ...