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Microservices Journal Authors: Liz McMillan, Pat Romanski, Elizabeth White, Kevin Jackson, Carmen Gonzalez

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Healthcare IT Expert Perficient Helps Providers Transform Quality of Care with Patient Engagement

The healthcare industry is continually challenged with addressing regulatory requirements, lowering cost of care and improving patient health. In the wake of accountable care and the movement toward population health management, the focus for healthcare organizations has turned to inviting patients into the care model. Perficient, Inc. (NASDAQ: PRFT), a leading information technology consulting firm serving Global 2000 and other large enterprise customers throughout North America, today announced it will attend the 2013 HIMSS Annual Conference and Exhibition from March 3 – 7 in New Orleans, where its healthcare technology experts will showcase how it’s helping organizations better address these challenges head on.

“Two forces are colliding in the industry,” said Martin Sizemore, principal, healthcare strategic advisory services at Perficient. “Healthcare executives continue to face demands to control costs and demonstrate quality improvements. Simultaneously, healthcare consumers are bringing their experience from other industries to their healthcare decisions, and demanding better collaboration with their providers and health plans.”

As a result of this shift toward consumer-centric healthcare, Perficient has experienced meaningful growth in its healthcare practice, delivering business intelligence and analytics, portal and collaboration, and interoperability and information exchange solutions. These solutions help organizations provide instantaneous access to patient and clinical information, streamline core business processes, and improve interactions with patients, physicians, administrators and partners.

“If healthcare organizations are to manage, evaluate and transform healthcare delivery under these evolving market conditions, they must realize there is an important underlying theme throughout it all – patient engagement,” continued Sizemore. “At Perficient, we’ve seen an increase in demand from clients needing help designing and implementing healthcare technology solutions to both address the need for authentic communications and collaboration, and to ensure that patient interaction produces meaningful, actionable information to transform delivery of care and lower overall costs.”

Witness Perficient’s Healthcare Expertise in Action

Perficient experts will be on hand in Booth #1555 to discuss key focus areas top of mind for healthcare organizations – business intelligence and analytics, social and collaboration, and integration and interoperability. Specifically, visitors to the booth can learn how, through its partnerships with leading technology innovators – IBM, Microsoft and Oracle – Perficient drives faster, more cost effective healthcare technology solutions for its clients.

Additionally, Perficient’s Martin Sizemore will lead the “Patient Engagement: Transforming the Healthcare Experience” TweetUp, which will be held Wednesday, March 6, from 11 a.m. to 12 p.m. in the Social Media Center in Lobby G. The #epatient TweetUp will focus on how providers are designing secure and engaging patient portals for access to records, and how the world of social media is shaping patient expectations around caregiver interaction.

To further address the patient engagement topic, Perficient has released a new white paper, “Patient 360: The Complete View of Patient Engagement,” in conjunction with the HIMSS 2013 conference. This whitepaper will discuss how healthcare organizations can end the long-running trend of low patient engagement, along with the dangerously high cost of care, by shifting to true patient engagement that holds the patient experience, and the power of the resulting data, at the forefront of healthcare business strategy.

Business Intelligence and Analytics

Healthcare organizations are under considerable pressure to leverage their information resources to optimize business performance, reduce costs, mitigate risks, and improve quality of service. Visitors to the Perficient booth can experience:

  • Perficient Oracle’s “Healthcare Analytics: Beyond the Data Warehouse” demonstration that shows how to analyze data to accelerate compliance to ACO reporting requirements, including a persona-based demonstration that highlights data-driven decision making for the CFO, CMO and chief quality officer.
  • Perficient IBM’s “ACO33” demonstration, which showcases how companies can use informative dashboards on mobile devices to collaborate and share metrics with providers around ACO33.
  • Perficient Microsoft’s “HealthBI” demonstration, which will showcase how to leverage Microsoft tools for a complete reporting and analytics package that will help an organization meet Meaningful Use, ACO and HEDIS using more than 600 predefined metrics.

Microsoft NSI partner Perficient also will be the designated business intelligence partner in the Microsoft booth (#1127).

Oracle platinum partner Perficient will have a presence in the Avnet partner booth (#1851) to provide an overview of Oracle Exalytics, Oracle Health Analytics and Oracle Hyperion Profitability & Cost Management, in addition to a session on how to uncover data with Oracle Endeca.

Social and Collaboration

Perficient’s Connected Health solution aims to maximize healthcare resources and provide increased and flexible opportunities for healthcare consumers to engage with providers and better manage their own care. Visitors to the Perficient booth can experience:

  • Perficient’s latest Connected Health offerings. To learn more, check out the “Invite Patients into the Care Model with Connected Health” Perficient Perspective.
  • Perficient Oracle’s “Physician and Patient Portal” demonstration, which will provide examples that leverage Oracle technologies to provide a unique view into an “e-Patient” experience.
  • Perficient IBM’s Patient Engagement project, a demonstration that showcases IBM technologies used to focus on attracting new healthcare consumers and converting them into loyal consumer patients using personalized healthcare content.
  • Perficient Microsoft’s “SharePoint 2013 Patient Portal” demonstration, which showcases how SharePoint 2013, Microsoft HealthVault and Microsoft Lync provide enhanced services that build a stronger relationship with patients.

Integration and Interoperability

Healthcare systems and state and local government agencies are being confronted with how to exchange health information electronically. The key benefit of interoperability is enhanced visibility, and sharing and re-use of data collection between disparate healthcare applications and devices. Visitors to the booth can experience:

  • Oracle’s HIE and HIX offerings
  • Perficient’s Smart SOA solution developed for client BlueCross BlueShield of Massachusetts
  • Perficient’s SOA Health Check offering, new Health Information Exchange strategy offering, and a presentation on using Microsoft Office 365 and the Direct Project for healthcare interoperability.

Find out more

For more information on Perficient’s expertise in healthcare technology including Connected Health, regulatory compliance, system interoperability, information exchange, and business intelligence and analytics, visit http://www.perficient.com/himss.

For live updates throughout the event, follow Perficient experts via social media by viewing their Healthcare IT blog and on Twitter @Perficient_HC.

To learn more about Perficient’s partnerships, visit http://www.perficient.com/Partners.

To schedule a media interview with a Perficient subject matter expert, please contact Liz Drazen at 314-529-3563 or [email protected].

About Perficient

Perficient is a leading information technology consulting firm serving Global 2000 and enterprise customers throughout North America. Perficient’s professionals serve clients from a network of offices across North America and three offshore locations, in Eastern Europe, India, and China. Perficient helps clients use Internet-based technologies to improve productivity and competitiveness, strengthen relationships with customers, suppliers and partners, and reduce information technology costs. Perficient, traded on the Nasdaq Global Select Market(SM), is a member of the Russell 2000® index and the S&P SmallCap 600 index. Perficient is an award-winning “Premier Level” IBM business partner, a TeamTIBCO partner, a Microsoft National Systems Integrator and Gold Certified Partner, an EMC Select Services Team Partner, and an Oracle Platinum Partner. For more information, please visit www.perficient.com.

Safe Harbor Statement

Some of the statements contained in this news release that are not purely historical statements discuss future expectations or state other forward-looking information related to financial results and business outlook for 2012. Those statements are subject to known and unknown risks, uncertainties and other factors that could cause the actual results to differ materially from those contemplated by the statements. The “forward-looking” information is based on management’s current intent, belief, expectations, estimates, and projections regarding our company and our industry. You should be aware that those statements only reflect our predictions. Actual events or results may differ substantially. Important factors that could cause our actual results to be materially different from the forward-looking statements are disclosed under the heading “Risk Factors” in our annual report on Form 10-K for the year ended December 31, 2011 and our quarterly reports on Form 10-Q for the quarters ended March 31, 2012, June 30, 2012, and September 30, 2012. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance, or achievements. This cautionary statement is provided pursuant to Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release are made only as of the date hereof and we undertake no obligation to update publicly any forward-looking statement for any reason, even if new information becomes available or other events occur in the future.

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