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MICROSERVICES Authors: Liz McMillan, Elizabeth White, Carmen Gonzalez, Michael Kanasoot, Dana Gardner

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ISGN Launches TempoTM Web-Based Default Management Platform to Ensure Process Efficiency and Regulatory Compliance

ISGN CorporationTM (“ISGN”), a leading provider of end-to-end technology solutions and services to the U.S. mortgage industry, announced during MBA’s National Mortgage Servicing Conference & Expo 2013 the launch of TempoTM, a web-based default management platform. Tempo offers dynamic, real-time work queues and reportable communication to ensure that internal and external parties quickly and efficiently fulfill all required steps to complete a loan.

Because of leading edge technology, Tempo seamlessly integrates with any servicing application, attorney network, or other third-party system, ensuring all parties are aware of each step’s progress. In addition, the web-based platform features a powerful, fully customizable workflow engine, allowing institutions to change or add tasks at anytime throughout the process. Tempo reduces risk and error with less human interaction and ensures full compliance of Fannie Mae and Freddie Mac guidelines. Additionally, institutions are able to save costs by scaling quickly to critical timelines with real time work assignments, as well as save time with researchable loan history and systemic process workflow, reducing the need for a large, dedicated staff.

The release of Tempo is timely given market challenges to attain profitability. According to Paul Imura, chief marketing officer at ISGN, “In order to offset the higher cost structure in servicing, technology solutions are a key lever to improving precision, reducing cost and enabling lenders to strategically focus on their business.”

“Web-based integration and workflow are the key technology underpinnings of default management systems that can improve delinquent loan processing speed, accuracy, compliance and cost reduction,” said CEB TowerGroup senior research director Craig Focardi. “Service-oriented architecture enables real-time integration with multiple internal subsystems, vendor management and external customer communications and reporting.”

“In today’s dynamic and ever-changing regulatory environment, ensuring complete accuracy within the mortgage servicing market is paramount,” said Ankush Dham, director of technology products and services for ISGN. “With Tempo, we’re not only keeping servicers compliant, but enabling significant cost savings. For a servicer, that could translate into nearly $800,000 in cost savings a year. We anticipate this platform to be a real game-changer for our clients and prospects.”

To learn more about Tempo, please visit www.isgn.com/Products/Tempo.htm, or visit ISGN at its booth #825 at MBA’s National Mortgage Servicing Conference & Expo 2013.

About ISGN

ISGN is a leading provider of mortgage technology and services. A fast-growing company with more than 1,000 customers, including large global banks and a majority of the top 10 lenders in the country, ISGN’s product line includes a complete range of solutions for lenders, brokers and servicers. ISGN is funded by the highly regarded venture firms New Enterprise Associates (NEA) and IndoUS Venture Partners (IUVP), and by CFCL Overseas Limited, an SPV of Chambal Fertilisers and Chemicals Limited, a KK Birla company. Based in Melbourne, Fla., ISGN now employs more than 1,000 people across six domestic centers and two international facilities. For more information, visit www.ISGN.com.

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