|By Marketwired .||
|February 9, 2013 02:25 PM EST||
REDWOOD SHORES, CA -- (Marketwire) -- 02/09/13 -- Xtime, the leading cloud-based customer relationship management (CRM) and scheduling platform for the automotive service industry, announced today it has launched ServiceSync. ServiceSync is Xtime's advanced integration platform for connecting seamlessly with dealer management systems (DMS). It uses best of breed, enterprise-class technologies to provide a modern, service-oriented architecture that makes building a certified, bi-directional DMS integration efficient and simple. Its Application Programming Interface (API) is designed to work with DMS applications in any country and facilitate Xtime's global expansion.
"ServiceSync reflects nine years of experience integrating with ten different DMS vendors using a variety of technologies," said Adam Galper, Xtime co-founder and CTO. "ServiceSync has a standard web services API that allows DMS vendors to selectively and securely permit both extracts and write-backs. Its cloud architecture enables it to integrate Xtime with a dealer's DMS anywhere in the world where the dealer has Internet access."
Xtime also announced today that ServiceSync has five new integrations with leading North American DMS vendors including AutoMate, DealerBuilt, Dealertrack, PBS Systems, and SERTI Information Solutions.
Auto/Mate: "Using our Open/Mate API has allowed Xtime's ServiceSync interface solution to quickly and seamlessly connect with Auto/Mate's AMPS Service System," said Mike Esposito, President and CEO of Auto/Mate Dealership Systems. "Fixed Ops departments that embrace technologies such as Xtime's ServiceCRM see tangible results because it allows them to exceed consumer expectations."
DealerBuilt: "DealerBuilt's API provided a real-time and comprehensive channel for Xtime to integrate with their ServiceSync API solution," said DealerBuilt CEO, Mike Trasatti. "The result being a seamless experience with their platform of service appointment products with our LightYear DMS. DealerBuilt's partnership with Xtime lets dealers optimize workflow in the service drive by eliminating double entry, providing a seamless user experience."
Dealertrack Technologies: "The combination of Dealertrack's Open API, OpenTrack, and Xtime's ServiceSync has made integrating Xtime service products with our dealer management systems easy while providing our joint clients with a hassle-free user experience," said Sharon Kitzman, Vice President and General Manager, Dealer Management Solutions, Dealertrack Technologies. "Through our partnership with Xtime, we are helping clients drive revenue, profitability and CSI."
PBS Systems: "PBS is pleased to partner with Xtime in this joint effort," said Lynn T McNeill, Sr. Vice President of PBS. "The Xtime applications complement Aristo Service and we anticipate increased CSI and service department profitability for participating dealerships. The Xtime ServiceSync integration development team was professional to work with and we see the establishment of a long term relationship."
SERTI: "SERTI is happy to have developed an interface with Xtime's Online Scheduling," said Nino Malka, National Sales Manager of SERTI Dealership System. "Fruitful meetings with Xtime have allowed us to better understand their applications and a few discussions with shared dealerships have helped us conclude that Xtime's Online Scheduling is an excellent complement to our SDS solution. We have therefore developed an interface utilizing Xtime's ServiceSync solution that allows the transfer of Xtime's Online Scheduling appointments to our SDS service module. The combination of our SDS applications and Xtime offers dealerships more efficient tools that help them become even more productive.''
According to Xtime's CEO, Neal East, "Xtime's ServiceSync DMS integrations provide industrial-strength synchronization with ServiceCRM, processing millions of bidirectional updates per week across thousands of dealerships. No other CRM provider processes the sheer volume of transactions that Xtime does."
Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich dealership management software in use by more than 900 auto dealers nationwide. Auto/Mate offers the best customer service in the industry; the company received top satisfaction rankings in NADA's most recent DMS provider survey. Auto/Mate's employees have more than 300 years of combined experience working in auto dealerships -- the foundation of its "designed by car people, for car people" slogan. For more information, visit www.automate.com, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com
DealerBuilt is a provider of dealership management systems (DMS) for retail automobile dealerships. DealerBuilt's integrated LightYear DMS has proven to be an effective solution for the operation of successful dealers and dealership groups of all sizes nationwide. DealerBuilt, located in Mason City, IA with branch offices throughout the country, has enjoyed steady growth as automobile dealers seek additional choices to manage their dealer operations. For more information visit www.dealerbuilt.com
Dealertrack Technologies' intuitive and high-value web-based software solutions and services enhance efficiency and profitability for all major segments of the automotive retail industry, including dealers, lenders, OEMs, third-party retailers, agents and aftermarket providers. In addition to the industry's largest online credit application network, Dealertrack Technologies delivers the industry's most comprehensive solution set for automotive retailers, including Dealer Management System (DMS), Inventory, Sales and F&I, Interactive and Registration and Titling solutions. For more information visit www.dealertrack.com.
PBS Systems, Inc. provides dealership management software for the automotive retail dealers. The company offers AristoGold accounting that provides maintenance, processing, and reporting options for accounting journals, as well as vendor and customer databases; parts application, which offers counter invoice, service invoice, and estimates in a screen; and service modules that provides various point of sale tools, such as electronic signature capture, labor time guide integration, and vin explosion. It also offers software services that include review, design, and test enhancements of software. PBS Systems, Inc. was founded in 1988 and is based in Calgary, Canada. For more information visit www.pbssystems.com
About SERTI Information Systems
SERTI's SDS, the fastest growing DMS in Canada, is developed by highly-experienced specialists and based on real dealership needs. It is the best alternative for car and truck dealerships looking to break away from big-boxed expensive systems that just don't fit them. SERTI offers innovative and top-of-the-line features that help dealerships, in Canada and the US, of any size efficiently manage their business.
A strong player in the IT industry since 1975, SERTI is a privately owned company and proud IBM Premier Business Partner since 1999. Over 130 driven employees guarantee the success of each project. Follow us on Twitter @SERTISDS and become a fan on Facebook. For more information contact us at [email protected] or www.serti.com
Xtime is the leading cloud-based Customer Relationship Management (CRM) and scheduling platform for automotive manufacturers and dealer service departments. Xtime counts more than 5,000 dealerships as customers and has registered almost 2 million consumers. It processes more than 1.5 million appointments each month and has scheduled almost 50 million in total. Xtime is the exclusive or preferred provider for leading global automotive manufacturers in North America, including Hyundai, VW, Nissan, Lexus, Infiniti, Toyota Canada, Toyota US, BMW, Mercedes-Benz, Audi, and Chrysler. Xtime is also the trusted choice for many of the industry's leading dealership groups including AutoNation, Group 1 Automotive, Penske, Sonic Automotive, Asbury, Luther, Ferman and Checkered Flag. Xtime is based in Redwood Shores, California and can be reached at (650) 508-4300 or www.xtime.com
Diboll & Associates
Marketing and Public Relations
When building DevOps or continuous delivery practices you can learn a great deal from others. What choices did they make, what practices did they put in place, and how did they connect the dots? At Sonatype, we pulled together a set of 21 reference architectures for folks building continuous delivery and DevOps practices using Docker. Why? After 3,000 DevOps professionals attended our webinar on "Continuous Integration using Docker" discussing just one reference architecture example, we recogn...
Jan. 20, 2017 10:30 PM EST Reads: 1,368
"We're bringing out a new application monitoring system to the DevOps space. It manages large enterprise applications that are distributed throughout a node in many enterprises and we manage them as one collective," explained Kevin Barnes, President of eCube Systems, in this SYS-CON.tv interview at DevOps at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jan. 20, 2017 06:30 PM EST Reads: 5,456
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
Jan. 20, 2017 05:30 PM EST Reads: 1,478
In his General Session at DevOps Summit, Asaf Yigal, Co-Founder & VP of Product at Logz.io, will explore the value of Kibana 4 for log analysis and will give a real live, hands-on tutorial on how to set up Kibana 4 and get the most out of Apache log files. He will examine three use cases: IT operations, business intelligence, and security and compliance. This is a hands-on session that will require participants to bring their own laptops, and we will provide the rest.
Jan. 20, 2017 05:15 PM EST Reads: 4,956
@DevOpsSummit at Cloud taking place June 6-8, 2017, at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long developm...
Jan. 20, 2017 05:15 PM EST Reads: 3,536
An overall theme of Cloud computing and the specific practices within it is fundamentally one of automation. The core value of technology is to continually automate low level procedures to free up people to work on more value add activities, ultimately leading to the utopian goal of full Autonomic Computing. For example a great way to define your plan for DevOps tool chain adoption is through this lens. In this TechTarget article they outline a simple maturity model for planning this.
Jan. 20, 2017 03:30 PM EST Reads: 539
As the race for the presidency heats up, IT leaders would do well to recall the famous catchphrase from Bill Clinton’s successful 1992 campaign against George H. W. Bush: “It’s the economy, stupid.” That catchphrase is important, because IT economics are important. Especially when it comes to cloud. Application performance management (APM) for the cloud may turn out to be as much about those economics as it is about customer experience.
Jan. 20, 2017 02:45 PM EST Reads: 4,720
When you focus on a journey from up-close, you look at your own technical and cultural history and how you changed it for the benefit of the customer. This was our starting point: too many integration issues, 13 SWP days and very long cycles. It was evident that in this fast-paced industry we could no longer afford this reality. We needed something that would take us beyond reducing the development lifecycles, CI and Agile methodologies. We made a fundamental difference, even changed our culture...
Jan. 20, 2017 02:30 PM EST Reads: 1,130
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Jan. 20, 2017 01:30 PM EST Reads: 5,239
@DevOpsSummit taking place June 6-8, 2017 at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @DevOpsSummit at Cloud Expo New York Call for Papers is now open.
Jan. 20, 2017 01:30 PM EST Reads: 3,598
SYS-CON Events announced today that Dataloop.IO, an innovator in cloud IT-monitoring whose products help organizations save time and money, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Dataloop.IO is an emerging software company on the cutting edge of major IT-infrastructure trends including cloud computing and microservices. The company, founded in the UK but now based in San Fran...
Jan. 20, 2017 01:00 PM EST Reads: 2,579
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 7-9, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and E...
Jan. 20, 2017 12:15 PM EST Reads: 5,840
Thanks to Docker, it becomes very easy to leverage containers to build, ship, and run any Linux application on any kind of infrastructure. Docker is particularly helpful for microservice architectures because their successful implementation relies on a fast, efficient deployment mechanism – which is precisely one of the features of Docker. Microservice architectures are therefore becoming more popular, and are increasingly seen as an interesting option even for smaller projects, instead of being...
Jan. 20, 2017 11:45 AM EST Reads: 2,540
Hardware virtualization and cloud computing allowed us to increase resource utilization and increase our flexibility to respond to business demand. Docker Containers are the next quantum leap - Are they?! Databases always represented an additional set of challenges unique to running workloads requiring a maximum of I/O, network, CPU resources combined with data locality.
Jan. 20, 2017 11:30 AM EST Reads: 778
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
Jan. 20, 2017 10:45 AM EST Reads: 3,710
2016 has been an amazing year for Docker and the container industry. We had 3 major releases of Docker engine this year , and tremendous increase in usage. The community has been following along and contributing amazing Docker resources to help you learn and get hands-on experience. Here’s some of the top read and viewed content for the year. Of course releases are always really popular, particularly when they fit requests we had from the community.
Jan. 20, 2017 10:30 AM EST Reads: 1,149
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
Jan. 20, 2017 09:45 AM EST Reads: 2,937
SYS-CON Events announced today that Catchpoint Systems, Inc., a provider of innovative web and infrastructure monitoring solutions, has been named “Silver Sponsor” of SYS-CON's DevOps Summit at 18th Cloud Expo New York, which will take place June 7-9, 2016, at the Javits Center in New York City, NY. Catchpoint is a leading Digital Performance Analytics company that provides unparalleled insight into customer-critical services to help consistently deliver an amazing customer experience. Designed ...
Jan. 20, 2017 09:15 AM EST Reads: 6,401
Here’s a novel, but controversial statement, “it’s time for the CEO, COO, CIO to start to take joint responsibility for application platform decisions.” For too many years now technical meritocracy has led the decision-making for the business with regard to platform selection. This includes, but is not limited to, servers, operating systems, virtualization, cloud and application platforms. In many of these cases the decision has not worked in favor of the business with regard to agility and cost...
Jan. 20, 2017 09:00 AM EST Reads: 457
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud enviro...
Jan. 20, 2017 08:15 AM EST Reads: 4,964