Welcome!

Microservices Expo Authors: Pat Romanski, Gopala Krishna Behara, Sridhar Chalasani, Tirumala Khandrika, Don MacVittie

Related Topics: Java IoT, Microservices Expo, PowerBuilder, Microsoft Cloud, Cognitive Computing , Agile Computing, @CloudExpo

Java IoT: Article

Protecting Your Company’s Future

Using the shared services approach to monitor application performance

Ultimately, CIOs decide how best to manage their IT infrastructures to guarantee a quality of service to end users while staying within the allocated budget. Using a shared services approach for APM fits best in line with these goals. This approach can provide quality of service to all of the application owners and drastically reduce the cost.

As a general rule, corporations have multiple groups of application owners. The common practice is for each application owner to decide the APM solution required for their particular need at the time. To research the solution, one or more software vendors are contacted and when the application owner is satisfied that they have found their solution, a purchase is made. When you have numerous application owners, each individually purchasing the solution for their needs, this can be very cost prohibitive.

For example, Group A purchases Solution X, Group B purchases Solution X and Group C purchases Solution Y. All of these solutions perform the same functions, but they are purchased from two different software vendors. In just these three groups, they have purchased three sets of licenses to solve the same problem. This can result in hundreds or thousands of licenses being purchased that, depending on the size of the company, can add up to millions of dollars. For instance, if one solution license is $250,000, it's not necessarily a big expense. However, if that amount is multiplied by one hundred purchases, it adds up to $25 million.

When the purchases are not coordinated, the number of licenses purchased will exceed the number actually required. For example, if Group A needed 150 licenses, but could only purchase licenses in groups of 100, they would have to buy 200, resulting in the purchase of 50 extra licenses. The more groups that follow this pattern will result in unnecessary costs for unwanted licenses.

Looking beyond the cost of the solution, you have to consider the cost of operating, training and maintenance of the multiple solutions. Since each solution will require the application teams to be trained, procedures for usage to be created and the solution managed, the total cost will significantly increase. Once deployed to production, to have your applications run together successfully, it is important to have continuity across all solutions. When separate solutions are used, problem diagnosis, monitoring and management are different for each application, even though those applications may be interacting with each other. The lack of continuity in solutions could impact development, testing and, ultimately, the release of the application.

Through political divisions in a corporation, there are always going to be application owners that feel that the purchased solution is not the ideal product to meet their needs. Most of their theory usually lies in the push from the software vendor. In the long run, allowing individual application owners to purchase whatever solution they think they need will result in a waste of time and money. When purchasing from a "favorite" or "preferred" vendor, your application owners are going to buy the solution recommended by the vendor.

Up to this point, I have identified problems caused when not using a shared services approach. Now, I will explain why I think that adopting a cost-effective shared services approach will financially benefit your company.

In this approach, the shared services group within the infrastructure organization is responsible for the research, management, monitoring and purchase of the solution. By allowing one group to handle all solutions, you are able to purchase licenses in bulk rather than individually, thereby reducing costs. Furthermore, this would reduce the number of wasted licenses. Using a shared services approach, a company could purchase a quantity of the solution licenses to cover all the groups, in bulk, and at a substantially reduced rate per license. This would decrease the number of licenses needed for a solution, therefore reducing the total expense.

By using the shared services approach, your corporation's cost for solutions could be reduced by 10. Using the same example illustrated above, your solution licenses would be cut from $25,000,000 to $2.5 million. Another advantage in this scenario is all groups would be working with the same version of the solution. This would reduce the number of software vendors and associated administrative costs.

When the requirement for an APM solution is first identified, a possible approach would be for the first application group to take ownership of the process while coordinating with the shared services group, who will take ownership of the solution once the purchase is completed. This allows the application group to have input on the solution chosen while still maintaining the shared services approach.

By adopting a shared services approach to handle all solutions, you will be able to implement the best product for your needs - one that delivers the right services to the application owners, ensures that the specific processes of the business units are up and running, and provides high availability and reliability while significantly reducing overall costs.

Reduction of the expense on extraneous solutions would allow for better financial security, less time spent researching and purchasing a solution by individual application groups and the ability to hire additional personnel to create high-quality, user-friendly products.

The benefits of adopting the shared services approach to handle all solution transactions will progress throughout the corporation all the way up to happy shareholders.

More Stories By David Mavashev

David Mavashev, CEO of Nastel, is a leading expert on IT infrastructure, middleware and messaging technologies with over 25 years experience architecting systems and solutions. His areas of expertise encompass implementing middleware-centric architectures and the underlying infrastructure monitoring that is fundamental for its optimal performance, as well as tools and technologies for monitoring and managing integrated application processes and performance across the enterprise, and helping companies achieve business agility through effectively aligning IT with business processes in the real-time enterprise.

A successful entrepreneur, David founded Nastel in 1994 and also served as the company's CTO for many years. Prior to that, he was the technical manager of the messaging group at NYNEX, where he architected and managed the implementation of the first commercial transactional messaging product, which now forms the basis for IBM WebSphere MQ (formerly MQ-Series). A pioneer in the early evolution of messaging technologies, David logged many years as an IT consultant working with some of the world's foremost banks and financial institutions.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@MicroservicesExpo Stories
SYS-CON Events announced today that Synametrics Technologies will exhibit at SYS-CON's 22nd International Cloud Expo®, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Synametrics Technologies is a privately held company based in Plainsboro, New Jersey that has been providing solutions for the developer community since 1997. Based on the success of its initial product offerings such as WinSQL, Xeams, SynaMan and Syncrify, Synametrics continues to create and hone inn...
The goal of Microservices is to improve software delivery speed and increase system safety as scale increases. Microservices being modular these are faster to change and enables an evolutionary architecture where systems can change, as the business needs change. Microservices can scale elastically and by being service oriented can enable APIs natively. Microservices also reduce implementation and release cycle time and enables continuous delivery. This paper provides a logical overview of the Mi...
Our work, both with clients and with tools, has lead us to wonder how it is that organizations are handling compliance issues in the cloud. The big cloud vendors offer compliance for their infrastructure, but the shared responsibility model requires that you take certain steps to meet compliance requirements. Which lead us to start poking around a little more. We wanted to get a picture of what was available, and how it was being used. There is a lot of fluidity in this space, as in all things c...
The notion of improving operational efficiency is conspicuously absent from the healthcare debate - neither Obamacare nor the newly proposed GOP plan discusses the impact that a step-function improvement in efficiency could have on access to healthcare (through more capacity), quality of healthcare services (through reduced wait times for patients) or cost (through better utilization of scarce, expensive assets).
Some people are directors, managers, and administrators. Others are disrupters. Eddie Webb (@edwardawebb) is an IT Disrupter for Software Development Platforms at Liberty Mutual and was a presenter at the 2016 All Day DevOps conference. His talk, Organically DevOps: Building Quality and Security into the Software Supply Chain at Liberty Mutual, looked at Liberty Mutual's transformation to Continuous Integration, Continuous Delivery, and DevOps. For a large, heavily regulated industry, this task ...
Modern software design has fundamentally changed how we manage applications, causing many to turn to containers as the new virtual machine for resource management. As container adoption grows beyond stateless applications to stateful workloads, the need for persistent storage is foundational - something customers routinely cite as a top pain point. In his session at @DevOpsSummit at 21st Cloud Expo, Bill Borsari, Head of Systems Engineering at Datera, explored how organizations can reap the bene...
The past few years have seen a huge increase in the amount of critical IT services that companies outsource to SaaS/IaaS/PaaS providers, be it security, storage, monitoring, or operations. Of course, along with any outsourcing to a service provider comes a Service Level Agreement (SLA) to ensure that the vendor is held financially responsible for any lapses in their service which affect the customer’s end users, and ultimately, their bottom line. SLAs can be very tricky to manage for a number ...
"I focus on what we are calling CAST Highlight, which is our SaaS application portfolio analysis tool. It is an extremely lightweight tool that can integrate with pretty much any build process right now," explained Andrew Siegmund, Application Migration Specialist for CAST, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
As many know, the first generation of Cloud Management Platform (CMP) solutions were designed for managing virtual infrastructure (IaaS) and traditional applications. But that's no longer enough to satisfy evolving and complex business requirements. In his session at 21st Cloud Expo, Scott Davis, Embotics CTO, explored how next-generation CMPs ensure organizations can manage cloud-native and microservice-based application architectures, while also facilitating agile DevOps methodology. He expla...
DevOps promotes continuous improvement through a culture of collaboration. But in real terms, how do you: Integrate activities across diverse teams and services? Make objective decisions with system-wide visibility? Use feedback loops to enable learning and improvement? With technology insights and real-world examples, in his general session at @DevOpsSummit, at 21st Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, explored how leading organizations use data-driven DevOps to close th...
Gaining visibility in today’s sprawling cloud infrastructure is complex and laborious, involving drilling down into tools offered by various cloud services providers. Enterprise IT organizations need smarter and effective tools at their disposal in order to address this pertinent problem. Gaining a 360 - degree view of the cloud costs requires collection and analysis of the cost data across all cloud infrastructures used inside an enterprise.
Admiral Calcote - also known as Lee Calcote (@lcalcote) or the Ginger Geek to his friends - gave a presentation entitled Characterizing and Contrasting Container Orchestrators at the 2016 All Day DevOps conference. Okay, he isn't really an admiral - nor does anyone call him that - but he used the title admiral to describe what container orchestrators do, relating it to an admiral directing a fleet of container ships. You could also say that they are like the conductor of an orchestra, directing...
The past few years have brought a sea change in the way applications are architected, developed, and consumed—increasing both the complexity of testing and the business impact of software failures. How can software testing professionals keep pace with modern application delivery, given the trends that impact both architectures (cloud, microservices, and APIs) and processes (DevOps, agile, and continuous delivery)? This is where continuous testing comes in. D
"WineSOFT is a software company making proxy server software, which is widely used in the telecommunication industry or the content delivery networks or e-commerce," explained Jonathan Ahn, COO of WineSOFT, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability and development velocity challenges. In his session at 21st Cloud Expo, Ryland Degnan, a Senior Software Engineer on the Netflix Edge Platform team, will discuss how by leveraging a reactive stream-based protocol,...
In a recent post, titled “10 Surprising Facts About Cloud Computing and What It Really Is”, Zac Johnson highlighted some interesting facts about cloud computing in the SMB marketplace: Cloud Computing is up to 40 times more cost-effective for an SMB, compared to running its own IT system. 94% of SMBs have experienced security benefits in the cloud that they didn’t have with their on-premises service
The dynamic nature of the cloud means that change is a constant when it comes to modern cloud-based infrastructure. Delivering modern applications to end users, therefore, is a constantly shifting challenge. Delivery automation helps IT Ops teams ensure that apps are providing an optimal end user experience over hybrid-cloud and multi-cloud environments, no matter what the current state of the infrastructure is. To employ a delivery automation strategy that reflects your business rules, making r...
"We started a Master of Science in business analytics - that's the hot topic. We serve the business community around San Francisco so we educate the working professionals and this is where they all want to be," explained Judy Lee, Associate Professor and Department Chair at Golden Gate University, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Gone are the days when application development was the daunting task of the highly skilled developers backed with strong IT skills, low code application development has democratized app development and empowered a new generation of citizen developers. There was a time when app development was in the domain of people with complex coding and technical skills. We called these people by various names like programmers, coders, techies, and they usually worked in a world oblivious of the everyday pri...
The “Digital Era” is forcing us to engage with new methods to build, operate and maintain applications. This transformation also implies an evolution to more and more intelligent applications to better engage with the customers, while creating significant market differentiators. In both cases, the cloud has become a key enabler to embrace this digital revolution. So, moving to the cloud is no longer the question; the new questions are HOW and WHEN. To make this equation even more complex, most ...