Click here to close now.


Microservices Expo Authors: Lori MacVittie, Pat Romanski, Jason Bloomberg, Elizabeth White, Yeshim Deniz

News Feed Item

WSO2 Expands Leadership Team to Strengthen Worldwide Customer Support

Building on its commitment to create a superior experience for customers, WSO2 today announced the addition of two vice presidents to its leadership team. Jackie Wheeler, WSO2 president of technical content, brings more than two decades of expertise in technical documentation, online help, and training for enterprise software companies, such as MuleSoft, Ariba and Autodesk. Gunasiri Perera, WSO2 vice president of delivery, brings more than 15 years of global IT delivery and support experience, with deep insight into international corporate responsibilities. Collectively, they will focus on enhancing the technical support, documentation, training and delivery services around WSO2’s award-winning cloud and enterprise middleware platforms.

“From the beginning, we have focused on delivering a comprehensive, modular middleware platform that enables enterprises to fast-track their innovation and capitalize on new market opportunities as they emerge,” said Dr. Sanjiva Weerawarana, WSO2 founder and CEO. “We are thrilled to have Gunasiri and Jackie join us in further enabling IT organizations to streamline their efforts. Their deep expertise in technical content, service and support will be invaluable in contributing to the IT success of our customers worldwide.”

Capturing and Sharing Knowledge

As vice president of technical content, Jackie Wheeler brings to WSO2 deep experience in documenting software products and building documentation sets and teams from scratch. She also specializes in enterprise software, open source, API documentation, system administrator documentation, end-user documentation, online help, and training.

Prior to WSO2, Jackie held positions as director of technical publications at NICE Systems and at MuleSoft, Inc. where she was a founding member of the technical publications group. At MuleSoft, she contributed to its developer blog, screencasts and podcasts, and marketing and sales efforts in addition to writing the company’s documentation. Previously Jackie also served as director of knowledge management at NorthStar, Inc. where she founded the documentation and training group. She also has served as a senior technical writer at Ariba, a writing manager and senior technical writer at Autodesk, and a technical writer at Strategic Mapping, Inc. and Pro/Tem Software.

“Too often the cost and complexity of traditional middleware solutions have hindered IT organizations’ ability to act on new opportunities provided by the cloud, mobile computing and social media,” Jackie observed. “WSO2 helps clear these hurdles through its uniquely pre-integrated middleware, which can be deployed on servers and in the cloud. With our expanded focus on technical content, we will help users quickly unlock WSO2’s powerful capabilities and meet their IT goals.”

Expanding Global Service and Support

As vice president of delivery, Gunasiri Perera spearheads the delivery of support and services to global customers as well as to the broader WSO2 user community. He also works closely with the business team to use delivery excellence to support pre-sales and post-sales efforts.

Prior WSO2, Gunasiri served in senior management roles for global offshore development companies in Europe, United Arab Emirates, and Sri Lanka, providing these international clients with large-scale enterprise resource planning (ERP) project implementation, passenger service system (PSS) project implementation and product management, pre-sales, consulting and support. He began his career at IFS as a software engineer contributing to the design and development of its new developer framework in service-oriented architecture, as well as ERP application design and development for mobile and J2EE Web technologies with an Oracle backend. Gunasiri has been a guest lecturer of MBA programs at the Asia Pacific Institute of Information Technology (APIIT), Graduate School of Management in Malaysia. He also has served as a panel chairman of MBA viva interviews and a mentor for computer science and engineering students at the University of Moratuwa, Sri Lanka. He is a chartered engineer in IT by profession and also an ICT committee member of Institute of Engineers Sri Lanka (IESL).

“Increasingly, Global 1000 companies are turning to WSO2’s middleware to innovate new business models, whether it’s monetizing their APIs or extending their business processes to partners and suppliers via the cloud,” Gunasiri noted. “I am excited to join the WSO2 team in providing the world-class services and support to ensure these customers’ success as they blaze new trails in IT.”

About WSO2

WSO2 is the lean enterprise middleware company. It delivers the only complete open source enterprise SOA middleware stack purpose-built as an integrated platform to support today’s heterogeneous enterprise environments—internally and in the cloud. WSO2’s service and support team is led by technical experts who have proven success in deploying enterprise SOAs and contribute to the technology standards that enable them. For more information, visit, or check out the WSO2 community on the WSO2 Blog, Twitter, LinkedIn, Facebook, and FriendFeed.

Trademarks and registered trademarks are the properties of their respective owners.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@MicroservicesExpo Stories
For it to be SOA – let alone SOA done right – we need to pin down just what "SOA done wrong" might be. First-generation SOA with Web Services and ESBs, perhaps? But then there's second-generation, REST-based SOA. More lightweight and cloud-friendly, but many REST-based SOA practices predate the microservices wave. Today, microservices and containers go hand in hand – only the details of "container-oriented architecture" are largely on the drawing board – and are not likely to look much like S...
Despite all the talk about public cloud services and DevOps, you would think the move to cloud for enterprises is clear and simple. But in a survey of almost 1,600 IT decision makers across the USA and Europe, the state of the cloud in enterprise today is still fraught with considerable frustration. The business case for apps in the real world cloud is hybrid, bimodal, multi-platform, and difficult. Download this report commissioned by NTT Communications to see the insightful findings – registra...
Manufacturing has widely adopted standardized and automated processes to create designs, build them, and maintain them through their life cycle. However, many modern manufacturing systems go beyond mechanized workflows to introduce empowered workers, flexible collaboration, and rapid iteration. Such behaviors also characterize open source software development and are at the heart of DevOps culture, processes, and tooling.
Any Ops team trying to support a company in today’s cloud-connected world knows that a new way of thinking is required – one just as dramatic than the shift from Ops to DevOps. The diversity of modern operations requires teams to focus their impact on breadth vs. depth. In his session at DevOps Summit, Adam Serediuk, Director of Operations at xMatters, Inc., will discuss the strategic requirements of evolving from Ops to DevOps, and why modern Operations has begun leveraging the “NoOps” approa...
Between the compelling mockups and specs produced by analysts, and resulting applications built by developers, there exists a gulf where projects fail, costs spiral, and applications disappoint. Methodologies like Agile attempt to address this with intensified communication, with partial success but many limitations. In his session at DevOps Summit, Charles Kendrick, CTO and Chief Architect at Isomorphic Software, will present a revolutionary model enabled by new technologies. Learn how busine...
DevOps has often been described in terms of CAMS: Culture, Automation, Measuring, Sharing. While we’ve seen a lot of focus on the “A” and even on the “M”, there are very few examples of why the “C" is equally important in the DevOps equation. In her session at @DevOps Summit, Lori MacVittie, of F5 Networks, will explore HTTP/1 and HTTP/2 along with Microservices to illustrate why a collaborative culture between Dev, Ops, and the Network is critical to ensuring success.
The APN DevOps Competency highlights APN Partners who demonstrate deep capabilities delivering continuous integration, continuous delivery, and configuration management. They help customers transform their business to be more efficient and agile by leveraging the AWS platform and DevOps principles.
Containers are changing the security landscape for software development and deployment. As with any security solutions, security approaches that work for developers, operations personnel and security professionals is a requirement. In his session at @DevOpsSummit, Kevin Gilpin, CTO and Co-Founder of Conjur, will discuss various security considerations for container-based infrastructure and related DevOps workflows.
Overgrown applications have given way to modular applications, driven by the need to break larger problems into smaller problems. Similarly large monolithic development processes have been forced to be broken into smaller agile development cycles. Looking at trends in software development, microservices architectures meet the same demands. Additional benefits of microservices architectures are compartmentalization and a limited impact of service failure versus a complete software malfunction....
With containerization using Docker, the orchestration of containers using Kubernetes, the self-service model for provisioning your projects and applications and the workflows we built in OpenShift is the best in class Platform as a Service that enables introducing DevOps into your organization with ease. In his session at DevOps Summit, Veer Muchandi, PaaS evangelist with RedHat, will provide a deep dive overview of OpenShift v3 and demonstrate how it helps with DevOps.
The last decade was about virtual machines, but the next one is about containers. Containers enable a service to run on any host at any time. Traditional tools are starting to show cracks because they were not designed for this level of application portability. Now is the time to look at new ways to deploy and manage applications at scale. In his session at @DevOpsSummit, Brian “Redbeard” Harrington, a principal architect at CoreOS, will examine how CoreOS helps teams run in production. Attende...
IT data is typically silo'd by the various tools in place. Unifying all the log, metric and event data in one analytics platform stops finger pointing and provides the end-to-end correlation. Logs, metrics and custom event data can be joined to tell the holistic story of your software and operations. For example, users can correlate code deploys to system performance to application error codes.
Containers are revolutionizing the way we deploy and maintain our infrastructures, but monitoring and troubleshooting in a containerized environment can still be painful and impractical. Understanding even basic resource usage is difficult - let alone tracking network connections or malicious activity. In his session at DevOps Summit, Gianluca Borello, Sr. Software Engineer at Sysdig, will cover the current state of the art for container monitoring and visibility, including pros / cons and li...
As the world moves towards more DevOps and microservices, application deployment to the cloud ought to become a lot simpler. The microservices architecture, which is the basis of many new age distributed systems such as OpenStack, NetFlix and so on, is at the heart of Cloud Foundry - a complete developer-oriented Platform as a Service (PaaS) that is IaaS agnostic and supports vCloud, OpenStack and AWS. In his session at 17th Cloud Expo, Raghavan "Rags" Srinivas, an Architect/Developer Evangeli...
In their session at DevOps Summit, Asaf Yigal, co-founder and the VP of Product at, and Tomer Levy, co-founder and CEO of, will explore the entire process that they have undergone – through research, benchmarking, implementation, optimization, and customer success – in developing a processing engine that can handle petabytes of data. They will also discuss the requirements of such an engine in terms of scalability, resilience, security, and availability along with how the archi...
In a report titled “Forecast Analysis: Enterprise Application Software, Worldwide, 2Q15 Update,” Gartner analysts highlighted the increasing trend of application modernization among enterprises. According to a recent survey, 45% of respondents stated that modernization of installed on-premises core enterprise applications is one of the top five priorities. Gartner also predicted that by 2020, 75% of
DevOps Summit at Cloud Expo 2014 Silicon Valley was a terrific event for us. The Qubell booth was crowded on all three days. We ran demos every 30 minutes with folks lining up to get a seat and usually standing around. It was great to meet and talk to over 500 people! My keynote was well received and so was Stan's joint presentation with RingCentral on Devops for BigData. I also participated in two Power Panels – ‘Women in Technology’ and ‘Why DevOps Is Even More Important than You Think,’ both ...
The web app is agile. The REST API is agile. The testing and planning are agile. But alas, data infrastructures certainly are not. Once an application matures, changing the shape or indexing scheme of data often forces at best a top down planning exercise and at worst includes schema changes that force downtime. The time has come for a new approach that fundamentally advances the agility of distributed data infrastructures. Come learn about a new solution to the problems faced by software organ...
All we need to do is have our teams self-organize, and behold! Emergent design and/or architecture springs up out of the nothingness! If only it were that easy, right? I follow in the footsteps of so many people who have long wondered at the meanings of such simple words, as though they were dogma from on high. Emerge? Self-organizing? Profound, to be sure. But what do we really make of this sentence?
There once was a time when testers operated on their own, in isolation. They’d huddle as a group around the harsh glow of dozens of CRT monitors, clicking through GUIs and recording results. Anxiously, they’d wait for the developers in the other room to fix the bugs they found, yet they’d frequently leave the office disappointed as issues were filed away as non-critical. These teams would rarely interact, save for those scarce moments when a coder would wander in needing to reproduce a particula...