Welcome!

Microservices Expo Authors: Elizabeth White, Yeshim Deniz, Liz McMillan, Pat Romanski, Reinhard Brandstädter

Related Topics: Java IoT, Microservices Expo, PowerBuilder, Microsoft Cloud, IoT User Interface, SDN Journal

Java IoT: Article

Testers Are from Mars, Developers Are from Venus

Tips and tricks to improve your relationship with development

Developing with Performance Testing in Mind
A tester friend of mine recently came to me with a complaint that I think is fairly common in the testing community. He said, "Every time there is a new release of the software for us to test, we have to rework our testing scripts." I've heard this complaint throughout my career, not only in performance testing but in functional testing with automation tools as well.

This state of affairs arises from three fairly straightforward observations:

  1. Change is inevitable. Everything changes, and in no industry is this more apparent than software development. It makes no sense for testers to ask developers to stop changing the code, but it does make sense to encourage wise changes.
  2. Developers and testers don't always communicate well. The proverbial wall between developers and testers is still quite formidable. When developers throw a new version over the wall to be tested, too often they've given little thought to how it will be tested.
  3. All testing tools are not created equal. Some make it easier to identify and handle changes than others. If your testing tool is designed to handle change well, then your entire team is better positioned to embrace change rather than fear it.

Thinking Like a Tester
Most development organizations make a real effort to improve communication between developers and testers, but it's not always enough. Beyond encouraging developers to talk with testers, I ask them to take it a step further and think like testers.

I find that it's a good idea for developers to sit through some of the training that the test engineers complete. In my experience, the developers who do are more careful and avoid making arbitrary changes with little or no justification. They don't, for example, change the name of a field in a form simply because they don't agree with the name the initial developer gave it. When developers are aware of the kinds of changes that make a tester's job harder and what kinds of changes make it easier, then from an organizational standpoint the entire process is more productive.

An Analogy from the Early Days of Functional Testing
Some of the earliest automated functional testing tools for GUIs would simply record the location of the mouse pointer on the screen during tests, and then play back those mouse clicks to execute the test script. If a developer moved the location of a button on the screen, the script would break. Other tools would record the label on the button, so the button could be moved around the UI without breaking the script but changing the button text from "Submit" to "OK" would break the script. More advanced tools used the button's ID to identify it in the script so that the developer could change both the position and the label of the button without making the tester's job more difficult.

One key lesson here is that the choice of testing tool makes a big difference in the productivity of the testing team when the software under test changes, even in relatively trivial ways.

The other key lesson is that developer awareness of testing tools and procedures goes a long way in facilitating a smooth testing operation. I saw this firsthand during a training session I gave years back. While describing how button label changes affected testing, a developer who happened to be sitting in on the training sat upright when he finally understood why his colleagues in testing were so frustrated by many of his changes. He never knew why they objected so much to his changing a button label from "Clear" to "Reset". Going forward, that knowledge didn't stop the developer from making necessary changes. It did, however, make him pause when he made such changes to consider whether they were really necessary.

Performance Testing Tools That Make It Easy to Handle Change
In performance testing, we are not concerned with the location of buttons, but we're not immune to seemingly trivial changes.

For example, when a web form is submitted to the server, the form fields will be a series of name-value pairs. Changing the name of a form field, adding a field, or deleting a field can cause problems during performance testing. With a less capable testing tool, these problems can be hard to identify and diagnose, especially if there is poor communication between developers and testers.

File difference viewers (diff viewers) that enable the tester to compare multiple recordings against each other are particularly helpful in pinpointing the changed fields. When it's time to modify the script, an effective tool will enable you to add, delete, and update fields without programming. Just right-click and choose add, or simply drag-and-drop to update your load testing script.

Form fields are relatively easy to handle for load testers. Parameters that are session specific are more difficult. (These parameters change from session to session but stay the same for the duration of each user session). By default, the hard-coded session values are captured by a load testing tool in each script, and a test engineer needs to parameterize them to make the script usable for load testing. Double-clicking on a hard-coded value to make it a variable is easier than diving into the script code. Here again, tools that help automate the process can reduce test creation time from many hours to a few minutes.

When a new script is needed or maintenance is required on an existing script, tools that are easier to use can make the task orders of magnitude faster.

Overcoming the Fear of Change
I know of development teams that gradually became more and more afraid to change their software because of the difficulties that the changes introduced in testing and elsewhere in the process. Needless to say, this had a negative effect on their ability to deliver new features and fixes. A root of the problem, it turned out, was the testing tool that they were using, which made changes arduous and error-prone. Once they switched to a modern tool, the required script changes were easier to make. Performance testing times shrank from a week to less than a day and development was once again free to make long-needed changes. Agile development shops in particular depend on this ability to rapidly implement changes in testing scripts, and get the tests going in minutes or hours instead of days and weeks.

If your organization is starting to fear change, encourage your developers to think like testers and encourage your testers to use tools that make inevitable change easier to handle.

More Stories By Steve Weisfeldt

Steve Weisfeldt is a Senior Performance Engineer at Neotys, a provider of load testing software for Web applications. Previously, he has worked as the President of Engine 1 Consulting, a services firm specializing in all facets of test automation. Prior to his involvement at Engine 1 Consulting, he was a Senior Systems Engineer at Aternity. Prior to that, Steve spent seven years at automated testing vendor Segue Software (acquired by Borland). While spending most of his time at Segue delivering professional services and training, he was also involved in pre-sales and product marketing efforts.

Being in the load and performance testing space since 1999, Steve has been involved in load and performance testing projects of all sizes, in industries that span the retail, financial services, insurance and manufacturing sectors. His expertise lies in enabling organizations to optimize their ability to develop, test and launch high-quality applications efficiently, on-time and on-budget. Steve graduated from the University of Massachusetts-Lowell with a BS in Electrical Engineering and an MS in Computer Engineering.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@MicroservicesExpo Stories
SYS-CON Events announced today that Catchpoint Systems, Inc., a provider of innovative web and infrastructure monitoring solutions, has been named “Silver Sponsor” of SYS-CON's DevOps Summit at 18th Cloud Expo New York, which will take place June 7-9, 2016, at the Javits Center in New York City, NY. Catchpoint is a leading Digital Performance Analytics company that provides unparalleled insight into customer-critical services to help consistently deliver an amazing customer experience. Designed...
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and ...
18th Cloud Expo, taking place June 7-9, 2016, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some...
SYS-CON Events announced today that IBM Cloud Data Services has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. IBM Cloud Data Services offers a portfolio of integrated, best-of-breed cloud data services for developers focused on mobile computing and analytics use cases.
The cloud era has reached the stage where it is no longer a question of whether a company should migrate, but when. Enterprises have embraced the outsourcing of where their various applications are stored and who manages them, saving significant investment along the way. Plus, the cloud has become a defining competitive edge. Companies that fail to successfully adapt risk failure. The media, of course, continues to extol the virtues of the cloud, including how easy it is to get there. Migrating...
Just last week a senior Hybris consultant shared the story of a customer engagement on which he was working. This customer had problems, serious problems. We’re talking about response times far beyond the most liberal acceptable standard. They were unable to solve the issue in their eCommerce platform – specifically Hybris. Although the eCommerce project was delivered by a system integrator / implementation partner, the vendor still gets involved when things go really wrong. After all, the vendo...
While there has been much ado about interoperability, there are still no real solutions, same as last year and the year before that. The large EHR vendors who continue to dominate the market still maintain that interoperability is all but solved, still can't connect EHRs across the continuum causing frustration by providers and a disservice to patients. The ONC pays lip service to the problem, but that is about it. It is time for the healthcare industry to consider alternatives like middleware w...
SYS-CON Events announced today that EastBanc Technologies will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. EastBanc Technologies has been working at the frontier of technology since 1999. Today, the firm provides full-lifecycle software development delivering flexible technology solutions that seamlessly integrate with existing systems – whether on premise or cloud. EastBanc Technologies partners with p...
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data...
In today's enterprise, digital transformation represents organizational change even more so than technology change, as customer preferences and behavior drive end-to-end transformation across lines of business as well as IT. To capitalize on the ubiquitous disruption driving this transformation, companies must be able to innovate at an increasingly rapid pace. Traditional approaches for driving innovation are now woefully inadequate for keeping up with the breadth of disruption and change facin...
SYS-CON Events announced today that AppNeta, the leader in performance insight for business-critical web applications, will exhibit and present at SYS-CON's @DevOpsSummit at Cloud Expo New York, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. AppNeta is the only application performance monitoring (APM) company to provide solutions for all applications – applications you develop internally, business-critical SaaS applications you use and the networks that deli...
Join us at Cloud Expo | @ThingsExpo 2016 – June 7-9 at the Javits Center in New York City and November 1-3 at the Santa Clara Convention Center in Santa Clara, CA – and deliver your unique message in a way that is striking and unforgettable by taking advantage of SYS-CON's unmatched high-impact, result-driven event / media packages.
Earlier this week, we hosted a Continuous Discussion (#c9d9) on Continuous Delivery (CD) automation and orchestration, featuring expert panelists Dondee Tan, Test Architect at Alaska Air, Taco Bakker, a LEAN Six Sigma black belt focusing on CD, and our own Sam Fell and Anders Wallgren. During this episode, we discussed the differences between CD automation and orchestration, their challenges with setting up CD pipelines and some of the common chokepoints, as well as some best practices and tips...
SoftLayer operates a global cloud infrastructure platform built for Internet scale. With a global footprint of data centers and network points of presence, SoftLayer provides infrastructure as a service to leading-edge customers ranging from Web startups to global enterprises. SoftLayer's modular architecture, full-featured API, and sophisticated automation provide unparalleled performance and control. Its flexible unified platform seamlessly spans physical and virtual devices linked via a world...
Automation is a critical component of DevOps and Continuous Delivery. This morning on #c9d9 we discussed CD Automation and how you can apply Automation to accelerate release cycles, improve quality, safety and governance? What is the difference between Automation and Orchestration? Where should you begin your journey to introduce both?
SYS-CON Events announced today that BMC Software has been named "Siver Sponsor" of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. BMC Digital Enterprise Management is a set of innovative IT solutions designed to make digital business fast, seamless, and optimized from mainframe to mo...
When I talk about driving innovation with self-organizing teams, I emphasize that such self-organization includes expecting the participants to organize their own teams, give themselves their own goals, and determine for themselves how to measure their success. In contrast, the definition of skunkworks points out that members of such teams are “usually specially selected.” Good thing he added the word usually – because specially selecting such teams throws a wrench in the entire works, limiting...
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global networ...
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...