Welcome!

Microservices Expo Authors: Stackify Blog, Aruna Ravichandran, Dalibor Siroky, Kevin Jackson, PagerDuty Blog

Related Topics: @CloudExpo, Java IoT, Industrial IoT, Microservices Expo, Containers Expo Blog, Agile Computing

@CloudExpo: Article

Five Key ROI Considerations When Adopting IT Enterprise Software

Each organization has its own business requirements and needs when evaluating technology

Corporations around the globe rely on having highly efficient IT networks, and introducing a new piece of enterprise software into the mix will have a far-reaching impact on the entire organization. The decision to purchase and implement new business IT software is not one to enter into lightly. The process may be convoluted because it may affect many different parts of the business and can be difficult to manage without a dedicated workforce focusing solely on software implementation and integration. This article will present a set of recommended cost/benefit criteria that should be considered when evaluating, implementing and measuring the ROI of implementing new IT management systems.

  • Cost of Deployment Across the Enterprise - Enterprises today demand the rapid deployment of new software to get up and running quickly and reduce lag time in their operations. Reducing the time of implementation is critical to measuring accurate ROI, as organizations cannot afford spending large amounts of time and resources to install new IT software that takes away from the business benefit of adopting such technologies.
  • Cost of Software - The range in cost for enterprise IT software is wide. But keep in mind that paying a high price does not ensure value, nor does it buy success. According to Gartner, Global IT spending will top $4 trillion by 2015 and in its Q3 forecast for 2012, IT spending growth has been reduced from 3.0% last quarter to 1.7% now. Don't be afraid to comparison shop and find the right software solution for your company that can scale with your business.
  • Associated Risks of Implementation - Understand what it means to move from technologies you are currently working with to the new way of doing things. If you are replacing an existing tool or software package, consider the ramifications of doing so and evaluate any potential exposures to your organization by making the switch. Taking time to speak with other companies or leading analyst firms may also help mitigate the risks associated with moving forward with one software solution over another.
  • Staffing, Training & Overhead - Some enterprise software packages have a steep learning curve and take quite a bit of training for system administrators to understand and use them on a daily basis. Calculating the costs of training existing employees for the new software and any decrease in the needs for support by adopting new systems is imperative. If the software provides a more streamlined way to centrally manage network maintenance with less overhead, include any reduction in the number of employees needed to configure and maintain such systems.
  • Cost-Savings Resulting from Implementation - Enterprises need to focus on their business challenges and problems at hand, not on the product road map for the technology they are using, to help achieve their business goals. Additionally, speed-of-innovation is critical to ensure you stay up-to-date with the latest capabilities of the market. Business software evolves fast. Selecting a solution that has a large community of contributors, such as an open source solution, drives product innovation that traditional in-house or proprietary development teams cannot touch. Some systems also offer additional cost-savings through a reduction in variable costs, the number of required servers, or a through a decrease in the amount of energy that is consumed. These are all important factors to consider in your ROI calculation when evaluating new software for potential cost savings.

Evaluation of Cloud-Based Models
Firms almost always consider cloud-based software-as-a-service (SaaS) as a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing but this is not always the case. It becomes important to assess the long-term value of the cloud, evaluating if the rent-versus-own model necessarily has a cost crossover point and if so, when? As the cloud continues to move into a broader range of applications and into larger, more strategic deployments across enterprise IT, this model has become a major consideration for businesses.

The cloud may eliminate the need for firms to acquire their own instance of hardware, as well as, associated testing, frequently offering a turnkey preconfigured solution that firms can turn on in days or weeks with minimal configuration. While functionality may be limited through cloud services, a hosted solution may also make it easy for firms to deploy incrementally and may offer short commitments of monthly or annual contracts, which means that purchasing cycles are often shortened as well. Some on-premise software solutions also offer subscription-based pricing options and these should be considered based on the requirements of your corporation.

Regardless of whether or not a corporation elects to adopt a cloud or on-premise IT solution, each organization has its own business requirements and needs when evaluating technology to meet business goals and initiatives. Incorporating each of these considerations in your evaluation process will help ensure you are implementing the right technology that will not only address your needs today, but will be flexible enough to grow with your organization through the future.

More Stories By Deepak Kumar

Deepak Kumar is CTO and Founder at Adaptiva. He is responsible for strategic product direction and leads the development organization. He was the lead program manager with Microsoft's Systems Management Server 2003 team and program manager with the Windows NT Networking team. Prior to Microsoft, he was a group manager for IP Telephony products at Nortel. Dr. Kumar has received five patents related to his work on SMS 2003 at Microsoft and has written more than 50 publications, including a book on Windows programming. While at Microsoft, Dr. Kumar also authored the Thinkweek paper for Bill Gates that became Project Greenwich, now known as Microsoft Office Communications Server / Lync.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@MicroservicesExpo Stories
How is DevOps going within your organization? If you need some help measuring just how well it is going, we have prepared a list of some key DevOps metrics to track. These metrics can help you understand how your team is doing over time. The word DevOps means different things to different people. Some say it a culture and every vendor in the industry claims that their tools help with DevOps. Depending on how you define DevOps, some of these metrics may matter more or less to you and your team.
For many of us laboring in the fields of digital transformation, 2017 was a year of high-intensity work and high-reward achievement. So we’re looking forward to a little breather over the end-of-year holiday season. But we’re going to have to get right back on the Continuous Delivery bullet train in 2018. Markets move too fast and customer expectations elevate too precipitously for businesses to rest on their laurels. Here’s a DevOps “to-do list” for 2018 that should be priorities for anyone w...
If testing environments are constantly unavailable and affected by outages, release timelines will be affected. You can use three metrics to measure stability events for specific environments and plan around events that will affect your critical path to release.
In a recent post, titled “10 Surprising Facts About Cloud Computing and What It Really Is”, Zac Johnson highlighted some interesting facts about cloud computing in the SMB marketplace: Cloud Computing is up to 40 times more cost-effective for an SMB, compared to running its own IT system. 94% of SMBs have experienced security benefits in the cloud that they didn’t have with their on-premises service
DevOps failure is a touchy subject with some, because DevOps is typically perceived as a way to avoid failure. As a result, when you fail in a DevOps practice, the situation can seem almost hopeless. However, just as a fail-fast business approach, or the “fail and adjust sooner” methodology of Agile often proves, DevOps failures are actually a step in the right direction. They’re the first step toward learning from failures and turning your DevOps practice into one that will lead you toward even...
DevOps is under attack because developers don’t want to mess with infrastructure. They will happily own their code into production, but want to use platforms instead of raw automation. That’s changing the landscape that we understand as DevOps with both architecture concepts (CloudNative) and process redefinition (SRE). Rob Hirschfeld’s recent work in Kubernetes operations has led to the conclusion that containers and related platforms have changed the way we should be thinking about DevOps and...
While walking around the office I happened upon a relatively new employee dragging emails from his inbox into folders. I asked why and was told, “I’m just answering emails and getting stuff off my desk.” An empty inbox may be emotionally satisfying to look at, but in practice, you should never do it. Here’s why. I recently wrote a piece arguing that from a mathematical perspective, Messy Desks Are Perfectly Optimized. While it validated the genius of my friends with messy desks, it also gener...
The goal of Microservices is to improve software delivery speed and increase system safety as scale increases. Microservices being modular these are faster to change and enables an evolutionary architecture where systems can change, as the business needs change. Microservices can scale elastically and by being service oriented can enable APIs natively. Microservices also reduce implementation and release cycle time and enables continuous delivery. This paper provides a logical overview of the Mi...
The next XaaS is CICDaaS. Why? Because CICD saves developers a huge amount of time. CD is an especially great option for projects that require multiple and frequent contributions to be integrated. But… securing CICD best practices is an emerging, essential, yet little understood practice for DevOps teams and their Cloud Service Providers. The only way to get CICD to work in a highly secure environment takes collaboration, patience and persistence. Building CICD in the cloud requires rigorous ar...
The enterprise data storage marketplace is poised to become a battlefield. No longer the quiet backwater of cloud computing services, the focus of this global transition is now going from compute to storage. An overview of recent storage market history is needed to understand why this transition is important. Before 2007 and the birth of the cloud computing market we are witnessing today, the on-premise model hosted in large local data centers dominated enterprise storage. Key marketplace play...
The cloud revolution in enterprises has very clearly crossed the phase of proof-of-concepts into a truly mainstream adoption. One of most popular enterprise-wide initiatives currently going on are “cloud migration” programs of some kind or another. Finding business value for these programs is not hard to fathom – they include hyperelasticity in infrastructure consumption, subscription based models, and agility derived from rapid speed of deployment of applications. These factors will continue to...
Some people are directors, managers, and administrators. Others are disrupters. Eddie Webb (@edwardawebb) is an IT Disrupter for Software Development Platforms at Liberty Mutual and was a presenter at the 2016 All Day DevOps conference. His talk, Organically DevOps: Building Quality and Security into the Software Supply Chain at Liberty Mutual, looked at Liberty Mutual's transformation to Continuous Integration, Continuous Delivery, and DevOps. For a large, heavily regulated industry, this task ...
Following a tradition dating back to 2002 at ZapThink and continuing at Intellyx since 2014, it’s time for Intellyx’s annual predictions for the coming year. If you’re a long-time fan, you know we have a twist to the typical annual prediction post: we actually critique our predictions from the previous year. To make things even more interesting, Charlie and I switch off, judging the other’s predictions. And now that he’s been with Intellyx for more than a year, this Cortex represents my first ...
"Grape Up leverages Cloud Native technologies and helps companies build software using microservices, and work the DevOps agile way. We've been doing digital innovation for the last 12 years," explained Daniel Heckman, of Grape Up in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
The Toyota Production System, a world-renowned production system is based on the "complete elimination of all waste". The "Toyota Way", grounded on continuous improvement dates to the 1860s. The methodology is widely proven to be successful yet there are still industries within and tangential to manufacturing struggling to adopt its core principles: Jidoka: a process should stop when an issue is identified prevents releasing defective products
We seem to run this cycle with every new technology that comes along. A good idea with practical applications is born, then both marketers and over-excited users start to declare it is the solution for all or our problems. Compliments of Gartner, we know it generally as “The Hype Cycle”, but each iteration is a little different. 2018’s flavor will be serverless computing, and by 2018, I mean starting now, but going most of next year, you’ll be sick of it. We are already seeing people write such...
Defining the term ‘monitoring’ is a difficult task considering the performance space has evolved significantly over the years. Lately, there has been a shift in the monitoring world, sparking a healthy debate regarding the definition and purpose of monitoring, through which a new term has emerged: observability. Some of that debate can be found in blogs by Charity Majors and Cindy Sridharan.
It’s “time to move on from DevOps and continuous delivery.” This was the provocative title of a recent article in ZDNet, in which Kelsey Hightower, staff developer advocate at Google Cloud Platform, suggested that “software shops should have put these concepts into action years ago.” Reading articles like this or listening to talks at most DevOps conferences might make you think that we’re entering a post-DevOps world. But vast numbers of organizations still struggle to start and drive transfo...
Let's do a visualization exercise. Imagine it's December 31, 2018, and you're ringing in the New Year with your friends and family. You think back on everything that you accomplished in the last year: your company's revenue is through the roof thanks to the success of your product, and you were promoted to Lead Developer. 2019 is poised to be an even bigger year for your company because you have the tools and insight to scale as quickly as demand requires. You're a happy human, and it's not just...
"Opsani helps the enterprise adopt containers, help them move their infrastructure into this modern world of DevOps, accelerate the delivery of new features into production, and really get them going on the container path," explained Ross Schibler, CEO of Opsani, and Peter Nickolov, CTO of Opsani, in this SYS-CON.tv interview at DevOps Summit at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.