|By Graham Gillen||
|January 12, 2013 10:00 AM EST||
Gartner recently published an important report titled "Will IT Operations Analytics Platforms Replace APM Suites?"* The report is based on Gartner client Inquiries about enterprise performance and availability strategies and these enterprises report a near-universal commitment to the idea that monitoring, performance and availability should be application-centric. At the same time the report suggests the rate at which investments in new on-premises Application Performance Monitoring (APM) technology appears to be slowing down. It attributes this to observations that enterprises have perhaps prematurely come to believe that IT operations analytics (ITOA) platforms can be deployed as a substitute for traditional APM suites. It concludes that IT operations analytics platforms are not a substitute for traditional five-dimensional APM portfolios, but the importance of analytics to APM will continue to grow over the next five years. It features a strategic planning assumption forecasting that by 2015, 60% of Global 2000 enterprises will consider ITOA a higher priority than APM, up from 20% in 2012.
At about the time of this report, a discussion on the APM Strategies LinkedIn group surfaced about the role of advanced analytics and behavior learning technologies as a priority in the Gartner APM model. So much of my thoughts on the emergence of analytics apply to both topics, and they come from the perspective of Netuitive's customers - which include enterprises in the Telco, financial services, insurance, and e-commerce industries.
The one thing all of them have in common is that they view customized applications and IT services as a competitive differentiator - not necessarily IT infrastructure, which was where monitoring started. And these companies view certain classes of applications as being critical to the business. Often they are customer-facing, revenue impacting services like Point-of-Sales systems in retail and e-commerce, or Broker Portals and Payments Systems in the financial services industries.
Each of our customers also has found that while many APM tools have some sort of analytics, it is often really just a form or reporting for use in non-real time (like capacity planning) or for post-mortem forensics. The largest and most forward thinking organizations have sought Behavior Learning technology as the unifying IT analytics across their entire APM environment enabling them to understand the business impact of IT.
What Behavior Learning technology offers is a way to learn in real time which components of your application infrastructure can be correlated to the measurable behaviors that you care about - end user experience and business KPIs. For example, can a slow-down in web page response be correlated to lengthening SQL call queues in a database intensive application? And if so, which DB cluster or DB server in particular? Or maybe it has nothing to do with the DB cluster and it can be correlated to some "abnormal" JVM metric behavior - so the app cluster is the problem. And if there is a problem - can you correlate this to business impact - like the sales per hour metric for your Point of Sale system?
As exhibited in this video - http://resources.netuitive.com/case-study-mobile-application-provisioning-with-predictive-analytics - Behavior Learning technology as a new form of analytics typically provides application performance insight useful to really deliver proactive management - and I mean REALLY proactive. The challenge of course, is that this is all foreign technology to your DevOps teams so there has to be a buy in period - especially from Sr. Management to make this work.
So from my view of the market - which is our customers - I do see very strong indication that for "APM 2.0" or "Next Generation APM", architects and APM strategists are realizing that it's not enough to collect the data and run-time architectures in the other four dimensions of APM, and that new ways of analyzing all this data - including using Behavior Learning technology - is what is needed to get the most value out of APM for your most critical applications.
The market will either have this need for analytics served by an APM vendor who greatly (and I mean GREATLY) improves its analytics capabilities, or by an analytics specialist like Splunk and Netuitive, that complements traditional APM tools.
*"Will IT Operations Analytics Platforms Replace APM Suites?" - Will Cappelli, 19 December 2012 - Gartner Research G00246057.
More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes how...
Dec. 4, 2016 04:45 AM EST Reads: 4,968
Without lifecycle traceability and visibility across the tool chain, stakeholders from Planning-to-Ops have limited insight and answers to who, what, when, why and how across the DevOps lifecycle. This impacts the ability to deliver high quality software at the needed velocity to drive positive business outcomes. In his general session at @DevOpsSummit at 19th Cloud Expo, Phil Hombledal, Solution Architect at CollabNet, discussed how customers are able to achieve a level of transparency that e...
Dec. 4, 2016 04:30 AM EST Reads: 876
Between 2005 and 2020, data volumes will grow by a factor of 300 – enough data to stack CDs from the earth to the moon 162 times. This has come to be known as the ‘big data’ phenomenon. Unfortunately, traditional approaches to handling, storing and analyzing data aren’t adequate at this scale: they’re too costly, slow and physically cumbersome to keep up. Fortunately, in response a new breed of technology has emerged that is cheaper, faster and more scalable. Yet, in meeting these new needs they...
Dec. 4, 2016 12:30 AM EST Reads: 1,788
@DevOpsSummit taking place June 6-8, 2017 at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @DevOpsSummit at Cloud Expo New York Call for Papers is now open.
Dec. 3, 2016 09:30 PM EST Reads: 1,781
In his session at 19th Cloud Expo, Claude Remillard, Principal Program Manager in Developer Division at Microsoft, contrasted how his team used config as code and immutable patterns for continuous delivery of microservices and apps to the cloud. He showed how the immutable patterns helps developers do away with most of the complexity of config as code-enabling scenarios such as rollback, zero downtime upgrades with far greater simplicity. He also demoed building immutable pipelines in the cloud ...
Dec. 3, 2016 08:00 PM EST Reads: 1,750
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
Dec. 3, 2016 05:15 PM EST Reads: 2,142
In IT, we sometimes coin terms for things before we know exactly what they are and how they’ll be used. The resulting terms may capture a common set of aspirations and goals – as “cloud” did broadly for on-demand, self-service, and flexible computing. But such a term can also lump together diverse and even competing practices, technologies, and priorities to the point where important distinctions are glossed over and lost.
Dec. 3, 2016 04:30 PM EST Reads: 1,491
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
Dec. 3, 2016 03:15 PM EST Reads: 3,233
Monitoring of Docker environments is challenging. Why? Because each container typically runs a single process, has its own environment, utilizes virtual networks, or has various methods of managing storage. Traditional monitoring solutions take metrics from each server and applications they run. These servers and applications running on them are typically very static, with very long uptimes. Docker deployments are different: a set of containers may run many applications, all sharing the resource...
Dec. 3, 2016 02:15 PM EST Reads: 5,489
Join Impiger for their featured webinar: ‘Cloud Computing: A Roadmap to Modern Software Delivery’ on November 10, 2016, at 12:00 pm CST. Very few companies have not experienced some impact to their IT delivery due to the evolution of cloud computing. This webinar is not about deciding whether you should entertain moving some or all of your IT to the cloud, but rather, a detailed look under the hood to help IT professionals understand how cloud adoption has evolved and what trends will impact th...
Dec. 3, 2016 02:00 PM EST Reads: 2,496
Without lifecycle traceability and visibility across the tool chain, stakeholders from Planning-to-Ops have limited insight and answers to who, what, when, why and how across the DevOps lifecycle. This impacts the ability to deliver high quality software at the needed velocity to drive positive business outcomes. In his session at @DevOpsSummit 19th Cloud Expo, Eric Robertson, General Manager at CollabNet, showed how customers are able to achieve a level of transparency that enables everyone fro...
Dec. 3, 2016 01:45 PM EST Reads: 1,861
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
Dec. 3, 2016 01:00 PM EST Reads: 1,885
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Dec. 3, 2016 11:30 AM EST Reads: 2,109
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
Dec. 3, 2016 11:15 AM EST Reads: 1,657
"Dice has been around for the last 20 years. We have been helping tech professionals find new jobs and career opportunities," explained Manish Dixit, VP of Product and Engineering at Dice, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 3, 2016 09:30 AM EST Reads: 861
Rapid innovation, changing business landscapes, and new IT demands force businesses to make changes quickly. In the eyes of many, containers are at the brink of becoming a pervasive technology in enterprise IT to accelerate application delivery. In this presentation, attendees learned about the: The transformation of IT to a DevOps, microservices, and container-based architecture What are containers and how DevOps practices can operate in a container-based environment A demonstration of how ...
Dec. 3, 2016 08:30 AM EST Reads: 824
Application transformation and DevOps practices are two sides of the same coin. Enterprises that want to capture value faster, need to deliver value faster – time value of money principle. To do that enterprises need to build cloud-native apps as microservices by empowering teams to build, ship, and run in production. In his session at @DevOpsSummit at 19th Cloud Expo, Neil Gehani, senior product manager at HPE, discussed what every business should plan for how to structure their teams to delive...
Dec. 3, 2016 08:30 AM EST Reads: 1,380
As we enter the final week before the 19th International Cloud Expo | @ThingsExpo in Santa Clara, CA, it's time for me to reflect on six big topics that will be important during the show. Hybrid Cloud This general-purpose term seems to provide a comfort zone for many enterprise IT managers. It sounds reassuring to be able to work with one of the major public-cloud providers like AWS or Microsoft Azure while still maintaining an on-site presence.
Dec. 3, 2016 04:00 AM EST Reads: 2,767
Much of the value of DevOps comes from a (renewed) focus on measurement, sharing, and continuous feedback loops. In increasingly complex DevOps workflows and environments, and especially in larger, regulated, or more crystallized organizations, these core concepts become even more critical. In his session at @DevOpsSummit at 18th Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, showed how, by focusing on 'metrics that matter,' you can provide objective, transparent, and meaningful f...
Dec. 3, 2016 01:45 AM EST Reads: 4,557
Logs are continuous digital records of events generated by all components of your software stack – and they’re everywhere – your networks, servers, applications, containers and cloud infrastructure just to name a few. The data logs provide are like an X-ray for your IT infrastructure. Without logs, this lack of visibility creates operational challenges for managing modern applications that drive today’s digital businesses.
Dec. 2, 2016 08:00 PM EST Reads: 1,559