Welcome!

Microservices Expo Authors: Robert Reeves, Automic Blog, PagerDuty Blog, Pat Romanski, Liz McMillan

Related Topics: @CloudExpo, Java IoT, Microservices Expo, Containers Expo Blog, @BigDataExpo, SDN Journal

@CloudExpo: Blog Feed Post

IT Metrics Drive Enterprise IT Cost Visibility

The IT organization is moving toward a centralized internal IT service provider model

Many organizations are focusing on IT metrics and metering to generate IT cost savings. Here's a quick summary of how one organization is using metering of IT resource consumption to improve IT cost visibility and move from being a cost center to an internal service provider.

Company and IT Overview
The Company operates a 24-hour cable network that reaches about 100 million US homes and a web site that has more than 60 million users per month. The Company is divided into two primary business units, each with their own P&L.

The IT organization is moving toward a centralized internal IT service provider model that supports both lines of business. The IT infrastructure is owned and operated by the Company with approximately 400 physical servers and 700 virtual servers across the business. The majority of the virtual servers are running open source Xen Server, but the Company also uses VMware vSphere for virtualizing Windows workloads.

Challenges
The Company was challenged with a lack of accurate IT metrics, cost data and visibility into consumption across a highly diverse infrastructure, hypervisor, and application environment.

  • Limited IT resource metrics
  • Because the Company was running a highly virtualized infrastructure with multiple hypervisors, getting accurate and comprehensive data on how the IT resources were being consumed was extremely difficult. The IT group knew they could improve the business value they delivered to the Company through utility metering their infrastructures, but they didn't have a mechanism to get a complete view of how their IT resources were being consumed by virtual machines or even how much a particular department or user was consuming.

    • Inefficient project budgeting

    As an IT-intensive organization, the Company's business initiatives required a significant amount of IT resources - compute, storage, networking, etc. As projects were requested IT resources were provisioned. When a project was requested for which there wasn't sufficient resources, that project was saddled with the entire cost of the next infrastructure investment.

    • Inaccurate cost and profitability data

    After numerous iterations of project challenges because of IT cost misallocation, the Company recognized their methodology heavily skewed IT and business initiative costs, making accurate costing and project profitability determinations nearly impossible.

    Solutions
    The Company adopted 6fusion's innovative SaaS based UC6 platform and Cloud Resource Meter to meter all machines in the Company's IT environment, both physical and virtual across multiple hypervisors. Their infrastructure now includes Cloud Resource Meter for VMware and Cloud Resource Meter for Xen, and they plan to deploy Cloud Resource Meter for Linux on their physical machine environments to expand visibility across that infrastructure as well.

    Results

    • Shift to an Internal Service Provider

    Cloud Resource Meter has been a key component in the IT group's move from being a cost center to an internal service provider.

    • IT Project Budgeting Transformation

    Using this technology has enabled the Company to deliver accurate IT metrics, cost and business initiative profitability, transforming their business process and putting IT in a leadership role in the Company.

    • Detailed IT metric reporting

    The Company now has the ability to provide detailed real time and historical reports on IT resource consumption, from the department level down to the individual VM level.

    • Workload orchestration

    6fusion's platform gives the Company the ability to provide end-user self-service for deploying and managing workloads across private and public cloud environments.

    • Built-In Hybrid Cloud

    Because 6fusion provides access to a federated network of public cloud providers using the same technology, the Company now has the ability to leverage a hybrid or public cloud model when the Company is ready.

     

    The post IT metrics drive enterprise IT cost visibility appeared first on 6fusion.

    Read the original blog entry...

    More Stories By John Cowan

    John Cowan is co-founder and CEO of 6fusion. John is credited as 6fusion's business model visionary, bridging concepts and services behind cloud computing to the IT Service channel. In 2008, he along with his 6fusion collaborators successfully launched the industry's first single unit of meausurement for x86 computing, known as the Workload Allocation Cube (WAC). John is a 12 year veteran of business and product development within the IT and Telecommunications sectors and a graduate of Queen's University at Kingston.

    @MicroservicesExpo Stories
    From the conception of Docker containers to the unfolding microservices revolution we see today, here is a brief history of what I like to call 'containerology'. In 2013, we were solidly in the monolithic application era. I had noticed that a growing amount of effort was going into deploying and configuring applications. As applications had grown in complexity and interdependency over the years, the effort to install and configure them was becoming significant. But the road did not end with a ...
    In 2006, Martin Fowler posted his now famous essay on Continuous Integration. Looking back, what seemed revolutionary, radical or just plain crazy is now common, pedestrian and "just what you do." I love it. Back then, building and releasing software was a real pain. Integration was something you did at the end, after code complete, and we didn't know how long it would take. Some people may recall how we, as an industry, spent a massive amount of time integrating code from one team with another...
    Admittedly, two years ago I was a bulk contributor to the DevOps noise with conversations rooted in the movement around culture, principles, and goals. And while all of these elements of DevOps environments are important, I’ve found that the biggest challenge now is a lack of understanding as to why DevOps is beneficial. It’s getting the wheels going, or just taking the next step. The best way to start on the road to change is to take a look at the companies that have already made great headway ...
    Much of the value of DevOps comes from a (renewed) focus on measurement, sharing, and continuous feedback loops. In increasingly complex DevOps workflows and environments, and especially in larger, regulated, or more crystallized organizations, these core concepts become even more critical. In his session at @DevOpsSummit at 18th Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, will show how, by focusing on 'metrics that matter,' you can provide objective, transparent, and meaningfu...
    Many private cloud projects were built to deliver self-service access to development and test resources. While those clouds delivered faster access to resources, they lacked visibility, control and security needed for production deployments. In their session at 18th Cloud Expo, Steve Anderson, Product Manager at BMC Software, and Rick Lefort, Principal Technical Marketing Consultant at BMC Software, will discuss how a cloud designed for production operations not only helps accelerate developer...
    In a crowded world of popular computer languages, platforms and ecosystems, Node.js is one of the hottest. According to w3techs.com, Node.js usage has gone up 241 percent in the last year alone. Retailers have taken notice and are implementing it on many levels. I am going to share the basics of Node.js, and discuss why retailers are using it to reduce page load times and improve server efficiency. I’ll talk about similar developments such as Docker and microservices, and look at several compani...
    Struggling to keep up with increasing application demand? Learn how Platform as a Service (PaaS) can streamline application development processes and make resource management easy.
    In the world of DevOps there are ‘known good practices’ – aka ‘patterns’ – and ‘known bad practices’ – aka ‘anti-patterns.' Many of these patterns and anti-patterns have been developed from real world experience, especially by the early adopters of DevOps theory; but many are more feasible in theory than in practice, especially for more recent entrants to the DevOps scene. In this power panel at @DevOpsSummit at 18th Cloud Expo, moderated by DevOps Conference Chair Andi Mann, panelists will dis...
    As the software delivery industry continues to evolve and mature, the challenge of managing the growing list of the tools and processes becomes more daunting every day. Today, Application Lifecycle Management (ALM) platforms are proving most valuable by providing the governance, management and coordination for every stage of development, deployment and release. Recently, I spoke with Madison Moore at SD Times about the changing market and where ALM is headed.
    If there is anything we have learned by now, is that every business paves their own unique path for releasing software- every pipeline, implementation and practices are a bit different, and DevOps comes in all shapes and sizes. Software delivery practices are often comprised of set of several complementing (or even competing) methodologies – such as leveraging Agile, DevOps and even a mix of ITIL, to create the combination that’s most suitable for your organization and that maximize your busines...
    The goal of any tech business worth its salt is to provide the best product or service to its clients in the most efficient and cost-effective way possible. This is just as true in the development of software products as it is in other product design services. Microservices, an app architecture style that leans mostly on independent, self-contained programs, are quickly becoming the new norm, so to speak. With this change comes a declining reliance on older SOAs like COBRA, a push toward more s...
    Digital means customer preferences and behavior are driving enterprise technology decisions to be sure, but let’s not forget our employees. After all, when we say customer, we mean customer writ large, including partners, supply chain participants, and yes, those salaried denizens whose daily labor forms the cornerstone of the enterprise. While your customers bask in the warm rays of your digital efforts, are your employees toiling away in the dark recesses of your enterprise, pecking data into...
    I have an article in the recently released “DZone Guide to Building and Deploying Applications on the Cloud” entitled “Fullstack Engineering in the Age of Hybrid Cloud”. In this article I discuss the need and skills of a Fullstack Engineer with relation to troubleshooting and repairing complex, distributed hybrid cloud applications. My recent experiences with troubleshooting issues with my Docker WordPress container only reinforce the details I wrote about in this piece. Without my comprehensive...
    Small teams are more effective. The general agreement is that anything from 5 to 12 is the 'right' small. But of course small teams will also have 'small' throughput - relatively speaking. So if your demand is X and the throughput of a small team is X/10, you probably need 10 teams to meet that demand. But more teams also mean more effort to coordinate and align their efforts in the same direction. So, the challenge is how to harness the power of small teams and yet orchestrate multiples of them...
    You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
    SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
    With DevOps becoming more well-known and established practice in nearly every industry that delivers software, it is important to continually reassess its efficacy. This week’s top 10 includes a discussion on how the quick uptake of DevOps adoption in the enterprise has posed some serious challenges. Additionally, organizations who have taken the DevOps plunge must find ways to find, hire and keep their DevOps talent in order to keep the machine running smoothly.
    Wow, if you ever wanted to learn about Rugged DevOps (some call it DevSecOps), sit down for a spell with Shannon Lietz, Ian Allison and Scott Kennedy from Intuit. We discussed a number of important topics including internal war games, culture hacking, gamification of Rugged DevOps and starting as a small team. There are 100 gold nuggets in this conversation for novices and experts alike.
    The notion of customer journeys, of course, are central to the digital marketer’s playbook. Clearly, enterprises should focus their digital efforts on such journeys, as they represent customer interactions over time. But making customer journeys the centerpiece of the enterprise architecture, however, leaves more questions than answers. The challenge arises when EAs consider the context of the customer journey in the overall architecture as well as the architectural elements that make up each...
    Much of the discussion around cloud DevOps focuses on the speed with which companies need to get new code into production. This focus is important – because in an increasingly digital marketplace, new code enables new value propositions. New code is also often essential for maintaining competitive parity with market innovators. But new code doesn’t just have to deliver the functionality the business requires. It also has to behave well because the behavior of code in the cloud affects performan...