Welcome!

Microservices Expo Authors: Pat Romanski, Liz McMillan, Elizabeth White, Stefana Muller, Karthick Viswanathan

News Feed Item

Jabong Empowers its Business Process in Association With Ameyo

GURGAON, India, December 24, 2012 /PRNewswire/ --

Jabong Choose Ameyo as the Backbone Technology to Automate Their Business System

Jabong.Com, a renowned fashion and lifestyle e-commerce portal goes with Drishti-soft's all in one solution, Ameyo for it's business empowerment. It's goal is to be the single 'go-to' destination for fashion and lifestyle shopping. Ameyo best suited the need for it's blended process by enhancing automation in e-retail and meeting the requirement of a customised solution. Call handling and reaching out to their customers effectively was of a paramount importance which was catered by Ameyo, a complete communication suite.

     (Logo: http://photos.prnewswire.com/prnh/20120625/IND10048699 )

Vikas Kapoor, Assistant Director, Jabong, opines, "Our goal is to be the single 'go-to' destination for fashion and lifestyle shopping. In order to achieve this, we understand the need for a technology to communicate effortlessly with our customers and provide them with a high level of customer satisfaction. Drishti's Ameyo solution was chosen amongst others and empowered us with an end-to-end system that was easy to use. Furthermore, we were delighted with the capability of the solution to match to our specific business processes and enhance our customers' experience."

The busy schedule of people has made online shopping popular and user friendly. In an environment where "Customer is the King", every business focuses on providing  great customer experience, as it remains the prime factor in customer retention. Ameyo addresses this need by automating the business process and simplifying customer interactions. The solution easily integrated with web-based CRM that was faster and process efficient. Ameyo's Preview dialing feature helped in saving management time and improving customer interactions, as the agents could now view the former's detailed information before the call. Furthermore, multi-media capability of the solution provided a unified platform for SMS, Email, chats that helped them in reaching out customers and enhanced customer experience.

Ameyo, along with IVR, ACD, CTI, API, Preview Dialer and Logger, allowed Jabong to increase its productivity and quality management thereby delivering improved customer service.

About Jabong:

Jabong.com is a young and vibrant company that aims at providing good quality branded products. It retails apparel, footwear, accessories, beauty products, fragrances, home accessories and other fashion and lifestyle products.

About AMEYO:

AMEYO is the flagship solution from Drishti for complete CIM. It has been designed to add value to the businesses and pave way for a structured growth. AMEYO customers enjoy significant increase in efficiency levels, reduction in operational costs, flexibility, consistent user experience and a demonstrable ROI.

About Drishti:

Drishti offers communications solutions that empower enterprises and contact centers to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a Service). Cutting-edge technologies from Drishti have been designed to add value to the businesses and pave way for a structured growth. Their customers enjoy significant increase in efficiency levels, reduction in operational costs, flexibility, consistent user experience and a demonstrable ROI.

Primary Media Contact: Vijayendra Raj, [email protected], 91-0124-4771000

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Microservices Articles
While some developers care passionately about how data centers and clouds are architected, for most, it is only the end result that matters. To the majority of companies, technology exists to solve a business problem, and only delivers value when it is solving that problem. 2017 brings the mainstream adoption of containers for production workloads. In his session at 21st Cloud Expo, Ben McCormack, VP of Operations at Evernote, discussed how data centers of the future will be managed, how the p...
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
DevOpsSummit New York 2018, colocated with CloudEXPO | DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City. Digital Transformation (DX) is a major focus with the introduction of DXWorldEXPO within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term.
Containers and Kubernetes allow for code portability across on-premise VMs, bare metal, or multiple cloud provider environments. Yet, despite this portability promise, developers may include configuration and application definitions that constrain or even eliminate application portability. In this session we'll describe best practices for "configuration as code" in a Kubernetes environment. We will demonstrate how a properly constructed containerized app can be deployed to both Amazon and Azure ...
CloudEXPO New York 2018, colocated with DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
The now mainstream platform changes stemming from the first Internet boom brought many changes but didn’t really change the basic relationship between servers and the applications running on them. In fact, that was sort of the point. In his session at 18th Cloud Expo, Gordon Haff, senior cloud strategy marketing and evangelism manager at Red Hat, will discuss how today’s workloads require a new model and a new platform for development and execution. The platform must handle a wide range of rec...
More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes how...
Adding public cloud resources to an existing application can be a daunting process. The tools that you currently use to manage the software and hardware outside the cloud aren’t always the best tools to efficiently grow into the cloud. All of the major configuration management tools have cloud orchestration plugins that can be leveraged, but there are also cloud-native tools that can dramatically improve the efficiency of managing your application lifecycle. In his session at 18th Cloud Expo, ...
Containers, microservices and DevOps are all the rage lately. You can read about how great they are and how they’ll change your life and the industry everywhere. So naturally when we started a new company and were deciding how to architect our app, we went with microservices, containers and DevOps. About now you’re expecting a story of how everything went so smoothly, we’re now pushing out code ten times a day, but the reality is quite different.
"We do one of the best file systems in the world. We learned how to deal with Big Data many years ago and we implemented this knowledge into our software," explained Jakub Ratajczak, Business Development Manager at MooseFS, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.