|By PR Newswire||
|December 11, 2012 06:03 PM EST||
TAMPA, Fla., Dec. 11, 2012 /PRNewswire/ -- LabTech Software, developer of the only remote monitoring and management (RMM) platform designed by a managed service provider (MSP) for MSPs, today announced the release of LabTech 2012.1. The service pack update to its powerful remote monitoring and management (RMM) platform delivers updated features and new enhancements based on direct feedback and requests from its partner community to enable even more automated IT service delivery.
"The new additions to LabTech 2012.1 deliver critical product updates and enhancements chiefly from suggestions and requests from our highly focused partner community," said Matt Nachtrab, LabTech Software CEO. "LabTech is committed to partner-driven innovation and quality as we prepare to close out another year of rapid product growth."
LabTech 2012.1 includes updates to the core product and a number of new features to help LabTech partners further improve technician efficiency, including enhanced VNC performance for optimized remote control, additional integrations with third-party products, extended mobile device management (MDM) capabilities, and enhancements to LabTech Ignite, an industry-exclusive feature built directly into LabTech designed to provide IT service providers with the highest level of automation out-of-the-box.
More specifically, LabTech MDM feature enhancements include the service-oriented capabilities that LabTech partners requested, including data plan management, geo-location tracking, the ability for end-users to create tickets and upload screenshots, selective wipe of devices and new out-of-the-box MDM reports.
Feature enhancements to LabTech Ignite bring partners even more out-of-the-box functionality, including an optimized group structure, default service plans, mission-critical systems monitoring packs, industry-defined thresholds, auto-fix scripts, automated patch management, predefined searches and a simple to use interface. In addition, a new plug-in allows certain areas of LabTech Ignite to be turned on and off, so partners can customize the level of LabTech Ignite for their unique environment. When asked about the new features in LabTech 2012.1, Chad Tapp of Advanced Business Solutions applauded the new LabTech Ignite plug-in. "The new plug-in is awesome," said Tapp. "It makes managing the preloaded monitors and sensors within LabTech quick and painless."
The released LabTech 2012.1 update also includes new and improved integrations with third-party products and services, as well as utilities that extend the capabilities of LabTech, including:
- HitmanPro Integration: Integrated LabTech interface that enables centralized control of instant malware scan and remediation activities
- Multivendor Backup Management Dashboard Updates and Symantec Backup Exec™ Integrations: Optimized scheduler and new integrations with the industry leading Symantec Backup Exec 2012 backup product
- Multivendor Antivirus Management Dashboard Updates and Symantec™ Endpoint Protection Integrations: Performance enhancements to improve scalability and lower server impact, as well as new integrations with the award-winning Symantec Endpoint Protection 12
- Intel vPro KVM Enhancement: Support of integrated vPro KVM which remotely connects to workstations in blue screen states or other states that would normally require a site visit to enable technicians to quickly resolve issues and minimize client downtime
For more in-depth details about the features and enhancements in LabTech 2012.1, register for the upcoming What's New in LabTech 2012.1 webinar scheduled for Friday, December 14th or visit www.labtechsoftware.com/labtech-whats-new.php.
About LabTech Software
LabTech Software develops the only remote monitoring and management (RMM) platform designed by a managed service provider (MSP) for MSPs. Their affordable, agent-based platform can automate any IT task and so closely emulates what technicians do in the field that customer support can be done remotely. Because LabTech Software understands how to manage a growing MSP business, they make it easy to procure their software and allow partners to add agents as they grow. For more information, please visit www.labtechsoftware.com or call 877.522.8323.
All product and company names herein may be trademarks of their respective owners.
818-884-8282, ext. 22
SOURCE LabTech Software
As the software delivery industry continues to evolve and mature, the challenge of managing the growing list of the tools and processes becomes more daunting every day. Today, Application Lifecycle Management (ALM) platforms are proving most valuable by providing the governance, management and coordination for every stage of development, deployment and release. Recently, I spoke with Madison Moore at SD Times about the changing market and where ALM is headed.
May. 4, 2016 08:00 PM EDT Reads: 1,599
In a crowded world of popular computer languages, platforms and ecosystems, Node.js is one of the hottest. According to w3techs.com, Node.js usage has gone up 241 percent in the last year alone. Retailers have taken notice and are implementing it on many levels. I am going to share the basics of Node.js, and discuss why retailers are using it to reduce page load times and improve server efficiency. I’ll talk about similar developments such as Docker and microservices, and look at several compani...
May. 4, 2016 07:00 PM EDT Reads: 722
From the conception of Docker containers to the unfolding microservices revolution we see today, here is a brief history of what I like to call 'containerology'. In 2013, we were solidly in the monolithic application era. I had noticed that a growing amount of effort was going into deploying and configuring applications. As applications had grown in complexity and interdependency over the years, the effort to install and configure them was becoming significant. But the road did not end with a ...
May. 4, 2016 06:00 PM EDT Reads: 631
The goal of any tech business worth its salt is to provide the best product or service to its clients in the most efficient and cost-effective way possible. This is just as true in the development of software products as it is in other product design services. Microservices, an app architecture style that leans mostly on independent, self-contained programs, are quickly becoming the new norm, so to speak. With this change comes a declining reliance on older SOAs like COBRA, a push toward more s...
May. 4, 2016 05:30 PM EDT Reads: 1,669
Small teams are more effective. The general agreement is that anything from 5 to 12 is the 'right' small. But of course small teams will also have 'small' throughput - relatively speaking. So if your demand is X and the throughput of a small team is X/10, you probably need 10 teams to meet that demand. But more teams also mean more effort to coordinate and align their efforts in the same direction. So, the challenge is how to harness the power of small teams and yet orchestrate multiples of them...
May. 4, 2016 04:00 PM EDT Reads: 484
Many private cloud projects were built to deliver self-service access to development and test resources. While those clouds delivered faster access to resources, they lacked visibility, control and security needed for production deployments. In their session at 18th Cloud Expo, Steve Anderson, Product Manager at BMC Software, and Rick Lefort, Principal Technical Marketing Consultant at BMC Software, will discuss how a cloud designed for production operations not only helps accelerate developer...
May. 4, 2016 02:00 PM EDT Reads: 1,284
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
May. 4, 2016 01:00 PM EDT Reads: 1,431
Much of the value of DevOps comes from a (renewed) focus on measurement, sharing, and continuous feedback loops. In increasingly complex DevOps workflows and environments, and especially in larger, regulated, or more crystallized organizations, these core concepts become even more critical. In his session at @DevOpsSummit at 18th Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, will show how, by focusing on 'metrics that matter,' you can provide objective, transparent, and meaningfu...
May. 4, 2016 12:30 PM EDT Reads: 1,089
In the world of DevOps there are ‘known good practices’ – aka ‘patterns’ – and ‘known bad practices’ – aka ‘anti-patterns.' Many of these patterns and anti-patterns have been developed from real world experience, especially by the early adopters of DevOps theory; but many are more feasible in theory than in practice, especially for more recent entrants to the DevOps scene. In this power panel at @DevOpsSummit at 18th Cloud Expo, moderated by DevOps Conference Chair Andi Mann, panelists will dis...
May. 4, 2016 12:00 PM EDT Reads: 1,055
Wow, if you ever wanted to learn about Rugged DevOps (some call it DevSecOps), sit down for a spell with Shannon Lietz, Ian Allison and Scott Kennedy from Intuit. We discussed a number of important topics including internal war games, culture hacking, gamification of Rugged DevOps and starting as a small team. There are 100 gold nuggets in this conversation for novices and experts alike.
May. 4, 2016 06:00 AM EDT Reads: 978
The notion of customer journeys, of course, are central to the digital marketer’s playbook. Clearly, enterprises should focus their digital efforts on such journeys, as they represent customer interactions over time. But making customer journeys the centerpiece of the enterprise architecture, however, leaves more questions than answers. The challenge arises when EAs consider the context of the customer journey in the overall architecture as well as the architectural elements that make up each...
May. 4, 2016 03:45 AM EDT Reads: 2,052
In 2006, Martin Fowler posted his now famous essay on Continuous Integration. Looking back, what seemed revolutionary, radical or just plain crazy is now common, pedestrian and "just what you do." I love it. Back then, building and releasing software was a real pain. Integration was something you did at the end, after code complete, and we didn't know how long it would take. Some people may recall how we, as an industry, spent a massive amount of time integrating code from one team with another...
May. 4, 2016 01:00 AM EDT Reads: 1,121
Admittedly, two years ago I was a bulk contributor to the DevOps noise with conversations rooted in the movement around culture, principles, and goals. And while all of these elements of DevOps environments are important, I’ve found that the biggest challenge now is a lack of understanding as to why DevOps is beneficial. It’s getting the wheels going, or just taking the next step. The best way to start on the road to change is to take a look at the companies that have already made great headway ...
May. 4, 2016 12:45 AM EDT Reads: 426
Struggling to keep up with increasing application demand? Learn how Platform as a Service (PaaS) can streamline application development processes and make resource management easy.
May. 3, 2016 08:45 PM EDT Reads: 2,224
If there is anything we have learned by now, is that every business paves their own unique path for releasing software- every pipeline, implementation and practices are a bit different, and DevOps comes in all shapes and sizes. Software delivery practices are often comprised of set of several complementing (or even competing) methodologies – such as leveraging Agile, DevOps and even a mix of ITIL, to create the combination that’s most suitable for your organization and that maximize your busines...
May. 3, 2016 07:30 PM EDT Reads: 1,943
Digital means customer preferences and behavior are driving enterprise technology decisions to be sure, but let’s not forget our employees. After all, when we say customer, we mean customer writ large, including partners, supply chain participants, and yes, those salaried denizens whose daily labor forms the cornerstone of the enterprise. While your customers bask in the warm rays of your digital efforts, are your employees toiling away in the dark recesses of your enterprise, pecking data into...
May. 3, 2016 04:45 PM EDT Reads: 1,154
I have an article in the recently released “DZone Guide to Building and Deploying Applications on the Cloud” entitled “Fullstack Engineering in the Age of Hybrid Cloud”. In this article I discuss the need and skills of a Fullstack Engineer with relation to troubleshooting and repairing complex, distributed hybrid cloud applications. My recent experiences with troubleshooting issues with my Docker WordPress container only reinforce the details I wrote about in this piece. Without my comprehensive...
May. 3, 2016 04:45 PM EDT Reads: 973
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
May. 3, 2016 12:15 PM EDT Reads: 1,623
With DevOps becoming more well-known and established practice in nearly every industry that delivers software, it is important to continually reassess its efficacy. This week’s top 10 includes a discussion on how the quick uptake of DevOps adoption in the enterprise has posed some serious challenges. Additionally, organizations who have taken the DevOps plunge must find ways to find, hire and keep their DevOps talent in order to keep the machine running smoothly.
May. 3, 2016 06:30 AM EDT Reads: 1,517
Much of the discussion around cloud DevOps focuses on the speed with which companies need to get new code into production. This focus is important – because in an increasingly digital marketplace, new code enables new value propositions. New code is also often essential for maintaining competitive parity with market innovators. But new code doesn’t just have to deliver the functionality the business requires. It also has to behave well because the behavior of code in the cloud affects performan...
May. 3, 2016 03:00 AM EDT Reads: 1,459