|By PR Newswire||
|November 17, 2012 02:04 PM EST||
BASKING RIDGE, N.J., Nov.17, 2012 /PRNewswire/ -- Working through this weekend, Verizon employees continue to make solid progress restoring voice, data, Internet and TV services for consumers, businesses and government clients in New Jersey, Long Island, New York City and other parts of the New York metropolitan area.
To date, the repair crews have completed 433,000 post-Sandy repairs across the company's Mid-Atlantic and Northeast regions, and more than 1.6 million customers affected by power outages have had their FiOS services restored.
(NOTE: To view or embed videos of Verizon's restoral and community outreach efforts after Hurricane Sandy, visit the video catalog at http://vz.to/sandyvideos.)
Restoration and Redeployment:
- Verizon employees continue to work round-the-clock to restore voice, data, Internet and TV service to thousands of customers daily.
- The company continues to bolster its work force in New Jersey, Long Island and the New York City area. Early Saturday morning (Nov. 17), a contingent of Verizon technicians from the Tampa, Fla. area left to work for the next several weeks on Long Island. They're joining employees from Virginia to Massachusetts in the massive restoral effort in the most-affected areas, replacing poles and restringing cables, and bringing back service for customers.
- The company has extended call-center hours and employee work shifts to better meet customers' service needs.
- Verizon continues to coordinate with commercial power companies and local authorities in New York and New Jersey to resolve restoral challenges caused by downed power lines, trees and other debris. For example, Verizon repair managers established a process to proactively communicate with local officials in dozens of the hardest-hit communities in the two states to identify issues and to ensure efficient and effective coordination of service restoral with power companies.
- Even in areas where power has been restored to key facilities and customers' homes or businesses, Verizon may need to repair or replace damaged equipment – such as flooded electronics in switching offices, and broken poles and downed lines in neighborhoods – to bring back service for customers.
- At its communications hubs at 140 West St. and 104 Broad St. in lower Manhattan, Verizon is using the latest technologies, such as infrared cameras, to detect damage and to repair and restore the cable vaults in those locations. (NOTE: Click here to view The Verge's in-depth video and photo report on our restoral efforts in lower Manhattan. [Video courtesy of The Verge / Vox Media])
Customer Care, Repairs and Replacements:
- Verizon is providing credits for landline customers who have reported an out-of-service condition related to Hurricane Sandy.
- Customers may suspend their Verizon landline services free of charge if they're currently unable to live in their home or operate their small business as a result of Sandy.
- Verizon technical support will help customers determine if their equipment such as set-top boxes or home broadband routers is operable or needs replacement. Troubleshooting tips are also available for customers at www.verizon.com/outage.
- The company will repair or replace any consumer or small-business Verizon equipment damaged by Sandy, without charge. This includes FiOS set-top boxes, FiOS broadband routers, optical network terminals and High Speed Internet (DSL) broadband routers.
Supporting Emergency Responders and Communities:
- Many Verizon FiOS and Verizon Wireless stores in the region are offering people without power the ability to charge their wireless devices. To find a nearby store, visit http://vz.to/charge. People should bring their own device chargers and call a store first to ensure it's open.
- Verizon's emergency fleet of vehicles and self-contained emergency inflatable-air shelters continues to assist public-safety and disaster-recovery organizations in parts of New York and New Jersey. These mobile stations provide organizations with communications, Internet and video capabilities in particularly hard-hit areas where such services may not currently be available. In addition, the Verizon vehicle at 92-24 Rockaway Beach in Queens is open to the public from 9 a.m. to 5 p.m. for free calls, device charging and Internet access. Also, Verizon customers can speak with company representatives about their Verizon communications services at a mobile office trailer located in Nickerson Park (880 Lido Blvd.) in Lido Beach, Nassau County.
- Verizon employees, Verizon Wireless customers and the Verizon Foundation have pledged nearly $6 million to date to support Hurricane Sandy relief and rebuilding efforts. Customers can still make a $10 donation by texting REDCROSS to 90999, and those who would like to give more can donate up to $50 via text. In addition, more than 7,200 Verizon employees have donated to the American Red Cross and Salvation Army through the Verizon Foundation's matching gifts program; the foundation has matched those donations two-for-one. For more on the Verizon Foundation's Sandy support, click here.
Customers can contact Verizon online at www.verizon.com/outage to report any wireline service-related issues; or call 1-800-VERIZON (1-800-837-4966). Please note that hold times will be longer than normal due to higher calling volumes. For prior Hurricane Sandy updates, click here.
For more information on Verizon Wireless efforts related to Hurricane Sandy, visit the Emergency Information Center.
Verizon Enterprise Solutions updates are available at www.verizonbusiness.com/info/hurricane.
Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to consumer, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, with nearly 96 million retail customers nationwide. Verizon also provides converged communications, information and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers in more than 150 countries, including all of the Fortune 500. A Dow 30 company with $111 billion in 2011 revenues, Verizon employs a diverse workforce of 184,500. For more information, visit www.verizon.com.
VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive speeches and biographies, media contacts, high-quality video and images, and other information are available at Verizon's News Center on the World Wide Web at www.verizon.com/news. To receive news releases by email, visit the News Center and register for customized automatic delivery of Verizon news releases.
Join IBM June 8 at 18th Cloud Expo at the Javits Center in New York City, NY, and learn how to innovate like a startup and scale for the enterprise. You need to deliver quality applications faster and cheaper, attract and retain customers with an engaging experience across devices, and seamlessly integrate your enterprise systems. And you can't take 12 months to do it.
Apr. 28, 2016 04:45 PM EDT Reads: 1,676
This is not a small hotel event. It is also not a big vendor party where politicians and entertainers are more important than real content. This is Cloud Expo, the world's longest-running conference and exhibition focused on Cloud Computing and all that it entails. If you want serious presentations and valuable insight about Cloud Computing for three straight days, then register now for Cloud Expo.
Apr. 28, 2016 04:30 PM EDT Reads: 1,580
The proper isolation of resources is essential for multi-tenant environments. The traditional approach to isolate resources is, however, rather heavyweight. In his session at 18th Cloud Expo, Igor Drobiazko, co-founder of elastic.io, will draw upon their own experience with operating a Docker container-based infrastructure on a large scale and present a lightweight solution for resource isolation using microservices. He will also discuss the implementation of microservices in data and applicat...
Apr. 28, 2016 04:00 PM EDT Reads: 1,597
Digital means customer preferences and behavior are driving enterprise technology decisions to be sure, but let’s not forget our employees. After all, when we say customer, we mean customer writ large, including partners, supply chain participants, and yes, those salaried denizens whose daily labor forms the cornerstone of the enterprise. While your customers bask in the warm rays of your digital efforts, are your employees toiling away in the dark recesses of your enterprise, pecking data into...
Apr. 28, 2016 02:15 PM EDT Reads: 776
SYS-CON Events announced today that Stratoscale, the software company developing the next generation data center operating system, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Stratoscale is revolutionizing the data center with a zero-to-cloud-in-minutes solution. With Stratoscale’s hardware-agnostic, Software Defined Data Center (SDDC) solution to store everything, run anything and scale everywhere...
Apr. 28, 2016 12:45 PM EDT Reads: 1,405
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...
Apr. 28, 2016 11:30 AM EDT Reads: 2,122
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
Apr. 28, 2016 11:00 AM EDT Reads: 1,360
I had the opportunity to catch up with Chris Corriere - DevOps Engineer at AutoTrader - to talk about his experiences in the realm of Rugged DevOps. We discussed automation, culture and collaboration, and which thought leaders he is following. Chris Corriere: Hey, I'm Chris Corriere. I'm a DevOps Engineer AutoTrader. Derek Weeks: Today we're going to talk about Rugged DevOps. It's a subject that's gaining a lot of traction in the community but not a lot of people are really familiar with wh...
Apr. 28, 2016 08:30 AM EDT Reads: 1,501
SYS-CON Events announced today that DatacenterDynamics has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY. DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Apr. 28, 2016 05:30 AM EDT Reads: 2,362
With DevOps becoming more well-known and established practice in nearly every industry that delivers software, it is important to continually reassess its efficacy. This week’s top 10 includes a discussion on how the quick uptake of DevOps adoption in the enterprise has posed some serious challenges. Additionally, organizations who have taken the DevOps plunge must find ways to find, hire and keep their DevOps talent in order to keep the machine running smoothly.
Apr. 28, 2016 04:15 AM EDT Reads: 1,273
Call it DevOps or not, if you are concerned about releasing more code faster and at a higher quality, the resulting software delivery chain and process will look and smell like DevOps. But for existing development teams, no matter what the velocity objective is, getting from here to there is not something that can be done without a plan. Moving your release cadence from months to weeks is not just about learning Agile practices and getting some automation tools. It involves people, tooling and ...
Apr. 28, 2016 03:30 AM EDT Reads: 1,420
Between the mockups and specs produced by analysts, and resulting applications built by developers, there exists a gulf where projects fail, costs spiral, and applications disappoint. Methodologies like Agile attempt to address this with intensified communication, with partial success but many limitations. In his session at 18th Cloud Expo, Charles Kendrick, CTO & Chief Architect at Isomorphic Software, will present a revolutionary model enabled by new technologies. Learn how business and devel...
Apr. 28, 2016 03:30 AM EDT Reads: 1,600
The notion of customer journeys, of course, are central to the digital marketer’s playbook. Clearly, enterprises should focus their digital efforts on such journeys, as they represent customer interactions over time. But making customer journeys the centerpiece of the enterprise architecture, however, leaves more questions than answers. The challenge arises when EAs consider the context of the customer journey in the overall architecture as well as the architectural elements that make up each...
Apr. 28, 2016 02:15 AM EDT Reads: 1,848
Much of the discussion around cloud DevOps focuses on the speed with which companies need to get new code into production. This focus is important – because in an increasingly digital marketplace, new code enables new value propositions. New code is also often essential for maintaining competitive parity with market innovators. But new code doesn’t just have to deliver the functionality the business requires. It also has to behave well because the behavior of code in the cloud affects performan...
Apr. 28, 2016 02:15 AM EDT Reads: 1,288
It's been a busy time for tech's ongoing infatuation with containers. Amazon just announced EC2 Container Registry to simply container management. The new Azure container service taps into Microsoft's partnership with Docker and Mesosphere. You know when there's a standard for containers on the table there's money on the table, too. Everyone is talking containers because they reduce a ton of development-related challenges and make it much easier to move across production and testing environm...
Apr. 28, 2016 01:45 AM EDT Reads: 2,769
SYS-CON Events announced today that Kintone has been named "Bronze Sponsor" of SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. kintone promotes cloud-based workgroup productivity, transparency and profitability with a seamless collaboration space, build your own business application (BYOA) platform, and workflow automation system.
Apr. 27, 2016 10:15 PM EDT Reads: 3,245
APIs have taken the world by storm in recent years. The use of APIs has gone beyond just traditional "software" companies, to companies and organizations across industries using APIs to share information and power their applications. For some organizations, APIs are the biggest revenue drivers. For example, Salesforce generates nearly 50% of annual revenue through APIs. In other cases, APIs can increase a business's footprint and initiate collaboration. Netflix, for example, reported over 5 bi...
Apr. 27, 2016 10:00 PM EDT Reads: 2,482
As the software delivery industry continues to evolve and mature, the challenge of managing the growing list of the tools and processes becomes more daunting every day. Today, Application Lifecycle Management (ALM) platforms are proving most valuable by providing the governance, management and coordination for every stage of development, deployment and release. Recently, I spoke with Madison Moore at SD Times about the changing market and where ALM is headed.
Apr. 27, 2016 09:45 PM EDT Reads: 1,345
If there is anything we have learned by now, is that every business paves their own unique path for releasing software- every pipeline, implementation and practices are a bit different, and DevOps comes in all shapes and sizes. Software delivery practices are often comprised of set of several complementing (or even competing) methodologies – such as leveraging Agile, DevOps and even a mix of ITIL, to create the combination that’s most suitable for your organization and that maximize your busines...
Apr. 27, 2016 09:00 PM EDT Reads: 1,661
These days I mostly make my living as a consultant. Consultants in general are probably not the best loved group in the world. It is common to think of consultants wafting-in to your organization, telling you things that you already know and advising you to “change your culture”, whatever that means. Subsequently they depart, no-doubt with a fat fee, and leave you as you were before with the same problems and no progress made.
Apr. 27, 2016 07:45 PM EDT Reads: 1,382