Click here to close now.




















Welcome!

Microservices Expo Authors: Carmen Gonzalez, Elizabeth White, Liz McMillan, Jason Bloomberg, Pat Romanski

Blog Feed Post

BPMS, Monitoring and Business Intelligence

In every organization, activities are conducted through workflows. These workflows are known as Processes. Processes can be automated to ensure that they function correctly and with maximum efficiency. This automation is achieved with a BPMS (Business Process Management Suite) which, as its name suggests, is the software that supports Business Process Management.

BPMS offers many advantages, such as work optimization, cost reduction, compliance with regulations, and the list goes on, but one of the most predominant advantages are the observation, control and analysis of company activity in real-time, which allow for fast and well-informed decision making. 

The vast amount of information handled by BPMS

The information handled by a BPM Suite is far greater than the information a company has ever been able to handle before, even if the company has already reached a certain level of Process Management maturity.

Because a next generation BPM Suite manages most of the business activity, it can also handle:

  • Structured Information. All data created, modified or deleted, not only from the BPM Suite, but also from the other applications used in the company that have been integrated into the suite: ERP, Legacy, etc.
                                                           
  • Non Structured Information. Documents of any type that have been created, supplied by external users (customers, suppliers, etc.), filed, queried, signed or deleted. This is also the case with digital content.
     
  • Rules Information. Business rules, strategies, procedures and regulations, both internal and compulsory, of textual or mechanical nature. 
     
  • Information about Activities. About people, groups and roles that intervene in the execution of processes and Free Workflow tasks (minor or unstructured activities); and about times, usage and foreseen and incurred costs, etc.

The correct implementation of a next generation BPM Suite makes it possible to convert this vast quantity of information into available knowledge

The treatment of Information provided by BPMS

When the day-to-day processes are executed with BPMS, all the generated information becomes automatically recorded and organized according to the structure that has been determined. This allows the Intelligence tools in the BPM Suite (BAM (Business Activity Monitoring), Dashboard, BI (Business Intelligence), KPI’s (Key Performance Indicators), etc.) to automate the observation, control and analysis of the facts and data in the organization.

1. The User Activity

Any type of analysis can be obtained about the employee and external user access to the suite, including statistics about their activity, any errors that occur, etc. An example of this is the start/end session which records the pages accessed by each user, displaying the name, browser version, IP and domain. It also shows statistics, by hour, day, week or month, of the pages and options visited, the images and documents downloaded, bandwidth usage, search engines, phrases and keywords used, etc. 

2. The Document Activity

BPMS can punctually provide each user with their own personalized documents and reports. 

To optimize queries, different views can be created depending on the desired criteria. Documents from several libraries can all be displayed in the same view. The columns and filters are configurable, and a great deal of information about each document can be obtained, for example:

From this details window we can view the complete LOG of the document lifecycle, which offers the date and time of all the actions performed by the users (creation, modification, reading, deletion, and digital signature); the type of action, either manual (performed by a user) or automatic (performed by the system); and from where the action has been carried out (process task, library, family element, personal role, web service, external application, etc.).

3. The Management Activity

In the day-to-day running of the company, each executed process records all the information generated throughout execution, both manually introduced by the users and automatically generated by the system or through interaction with external applications.

Meanwhile the KPI’s (Key Performance Indicators) register certain values in order to analyze the performance of the processes for making decisions. Any type of KPI can be designed with a next generation BPMS.

Depending on the type of information, it will be registered and analyzed in a specialized manner by one of the following mechanisms:

System Controls

When the system detects an anomaly, it automatically generated alerts, alarms or warning notifications and it may even block the processes until the problem is resolved.

Dashboard

The Dashboard includes sets of queries and reports created by the user to observe and control the execution of the processes while they are running.  BPMS offers at least three types of query:

  1. Process Queries. To query the executed processes under the desired criteria, in Views that have been easily designed by the user.
  2. Time Queries. To display the process completion times under several criteria: processes, tasks, control points (KPIs), spans, etc., with control of deadlines, critical levels, thresholds, and margin alerts and alarms, etc.
  3. Execution Control. This allows an exhaustive control of every running or terminated process. The diagram of the Class of Process can be consulted, along with the Tracking that reproduces the flow of the process. This Tracking displays all the objects that the process current has passed through, including all the field values, comment logs, documents and chronometry. 

 

Business Intelligence

Business Intelligence includes sets of queries and reports created by the user to perform individual and statistical analyses of the terminated processes. 

With Business Intelligence we can obtain statistics, reports, process status and the BPMS engine activity, analyzing key indicators with drill down techniques and BI (Business Intelligence) tools, using OLAP cubes. The information obtained can be displayed in tables or charts (pie, bar, etc) similar to the image below, or customized to the suit the user.

But above all, BPMS punctually provides each user with all necessary, personalized information, automating the observation, the control and the analysis of the facts and data that are generated in the entity.

Read the original blog entry...

More Stories By Nina Moon

AuraPortal, BPM, BPMS, CRM, CRM automation, CAASPRE Consulting, Gartner, Business Process Management, Rules Engine, Process Engine, Document Management, Portals, Intranet/Extranet, Supply Chain, Process Models, Summit, Business Users, Consultants, Independent IT Companies, Sales Agents, Partners.

@MicroservicesExpo Stories
Whether you like it or not, DevOps is on track for a remarkable alliance with security. The SEC didn’t approve the merger. And your boss hasn’t heard anything about it. Yet, this unruly triumvirate will soon dominate and deliver DevSecOps faster, cheaper, better, and on an unprecedented scale. In his session at DevOps Summit, Frank Bunger, VP of Customer Success at ScriptRock, will discuss how this cathartic moment will propel the DevOps movement from such stuff as dreams are made on to a prac...
SYS-CON Events announced today that DataClear Inc. will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. The DataClear ‘BlackBox’ is the only solution that moves your PC, browsing and data out of the United States and away from prying (and spying) eyes. Its solution automatically builds you a clean, on-demand, virus free, new virtual cloud based PC outside of the United States, and wipes it clean...
The word quantum often portends New Age mumbo-jumbo, in spite of the fact that quantum mechanics underlies many of today’s most important technologies, including lasers and the semiconductors found in every computer chip. Nevertheless, today quantum computing is becoming a reality. And while it may look to the layperson like mere mumbo-jumbo, in reality of the technology has largely moved out of the theoretical stage, as recent news indicates. In fact, two important announcements over the la...
Any Ops team trying to support a company in today’s cloud-connected world knows that a new way of thinking is required – one just as dramatic than the shift from Ops to DevOps. The diversity of modern operations requires teams to focus their impact on breadth vs. depth. In his session at DevOps Summit, Adam Serediuk, Director of Operations at xMatters, Inc., will discuss the strategic requirements of evolving from Ops to DevOps, and why modern Operations has begun leveraging the “NoOps” approa...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo, November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Learn what is going on, contribute to the discussions, and e...
In today's digital world, change is the one constant. Disruptive innovations like cloud, mobility, social media, and the Internet of Things have reshaped the market and set new standards in customer expectations. To remain competitive, businesses must tap the potential of emerging technologies and markets through the rapid release of new products and services. However, the rigid and siloed structures of traditional IT platforms and processes are slowing them down – resulting in lengthy delivery ...
Early in my DevOps Journey, I was introduced to a book of great significance circulating within the Web Operations industry titled The Phoenix Project. (You can read our review of Gene’s book, if interested.) Written as a novel and loosely based on many of the same principles explored in The Goal, this book has been read and referenced by many who have adopted DevOps into their continuous improvement and software delivery processes around the world. As I began planning my travel schedule last...
In his session at 17th Cloud Expo, Ernest Mueller, Product Manager at Idera, will explain the best practices and lessons learned for tracking and optimizing costs while delivering a cloud-hosted service. He will describe a DevOps approach where the applications and systems work together to track usage, model costs in a granular fashion, and make smart decisions at runtime to minimize costs. The trickier parts covered include triggering off the right metrics; balancing resilience and redundancy ...
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises ar...
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on...
SYS-CON Events announced today that the "Second Containers & Microservices Expo" will take place November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
Akana has announced the availability of the new Akana Healthcare Solution. The API-driven solution helps healthcare organizations accelerate their transition to being secure, digitally interoperable businesses. It leverages the Health Level Seven International Fast Healthcare Interoperability Resources (HL7 FHIR) standard to enable broader business use of medical data. Akana developed the Healthcare Solution in response to healthcare businesses that want to increase electronic, multi-device acce...
The web app is agile. The REST API is agile. The testing and planning are agile. But alas, data infrastructures certainly are not. Once an application matures, changing the shape or indexing scheme of data often forces at best a top down planning exercise and at worst includes schema changes that force downtime. The time has come for a new approach that fundamentally advances the agility of distributed data infrastructures. Come learn about a new solution to the problems faced by software organ...
Containers are not new, but renewed commitments to performance, flexibility, and agility have propelled them to the top of the agenda today. By working without the need for virtualization and its overhead, containers are seen as the perfect way to deploy apps and services across multiple clouds. Containers can handle anything from file types to operating systems and services, including microservices. What are microservices? Unlike what the name implies, microservices are not necessarily small,...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading in...
Docker containerization is increasingly being used in production environments. How can these environments best be monitored? Monitoring Docker containers as if they are lightweight virtual machines (i.e., monitoring the host from within the container), with all the common metrics that can be captured from an operating system, is an insufficient approach. Docker containers can’t be treated as lightweight virtual machines; they must be treated as what they are: isolated processes running on hosts....
Puppet Labs is pleased to share the findings from our 2015 State of DevOps Survey. We have deepened our understanding of how DevOps enables IT performance and organizational performance, based on responses from more than 20,000 technical professionals we’ve surveyed over the past four years. The 2015 State of DevOps Report reveals high-performing IT organizations deploy 30x more frequently with 200x shorter lead times. They have 60x fewer failures and recover 168x faster
Microservice architecture is fast becoming a go-to solution for enterprise applications, but it's not always easy to make the transition from an established, monolithic infrastructure. Lightweight and loosely coupled, building a set of microservices is arguably more difficult than building a monolithic application. However, once established, microservices offer a series of advantages over traditional architectures as deployment times become shorter and iterating becomes easier.
The 5th International DevOps Summit, co-located with 17th International Cloud Expo – being held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the ...