|By Liz McMillan||
|November 15, 2012 12:00 PM EST||
With the common theme in today's security management conversations being "your security will fail" and "expect to be breached," there's no question that there has been increased interest in the area of incident response. The industry is realizing that the addition of regulations, people, or even product features, is not going to cut it - a next generation incident response offering is needed.
To get a view of what the next-generation incident response solution might look like, Web Security Journal sat down with entrepreneur and life-long incident response veteran, Joseph Loomis, a cooperative member with the FBI and DEA's divisions on Cybercrime and founder and CEO of Phoenix-based CyberSponse.
WSJ: Tell us a little bit about yourself - why does incident response interest you enough to start a company that appears to be all IR all the time?
Joseph Loomis: The desire to help people and businesses in need is in my bones. In fact, my experience with incident response goes all the way back to my childhood days when my father and his friends saw a gap in community protection and emergency "incident" response, and in turn created an entirely new fire department for our town. What I saw was that most people aren't aware that nearly every medical emergency - even if not fire related - is responded to by the fire department. My father and his friends came up with their own incident response program - they saw the need and made it a reality. They took the bull by the horns, figured it out, and worked on it until they got it right. Watching them, I repeatedly got to see how people responded during traumatic/chaotic events.
Like my father, I too served six years in the military, an experience that allowed me to help individuals, organizations, and countries alike. Shortly after completing my service with the armed forces and attending the University of Florida for Electrical Engineering, I was working for an electronics manufacturer in California. While working as the director of engineering, I saw the need for businesses to protect their assets in the online world. In response to this need, I founded NetEnforcers, a company chartered with protecting online brands and intellectual property. After successfully growing the company and securing customers like Apple, Microsoft, Cisco, Samsung, LG and Pfizer, I sold NetEnforcers, both debt-free and very profitable. Soon after, I began to look for the next area where I could help the world become a better place.
As a formally licensed Private Investigator and a cooperative member with the FBI & DEA's divisions on Cybercrime, I have been fortunate to connect with other entrepreneurs and security industry experts that share the same goals as I do. In 2011, I looked to Spyro Malaspinas, a proven, trusted, and innovative information security leader and a long time friend, to partner with me as a co-founder for CyberSponse - a Phoenix-based company chartered with helping organizations successfully respond to the inevitable security breach. Together Spyro and I developed the business case that would make CyberSponse a reality.
WSJ: What do you see as the biggest challenge faced by organizations with respect to security incident response?
Loomis: As you can imagine, my exposure to fire response, medical response, and military response presented me with far worse situations than a firewall breach. It's safe to say that these experiences taught me how to remain calm under pressure, to recognize how important planning is, and to appreciate how critical communication is during a crisis. Relating this back to cybersecurity, I find the biggest challenge in IR is having the right information available to the right people on the IR team at the right time, and being able to communicate and collaborate throughout the entire response process.
For example, most IR programs involve the use of panicky conference calls and drawn-out email communications, both of which seem to get in the way when something really serious is happening. If you haven't been through it, it may be hard for you to understand. But think about it for a minute - speed of communication is critical during an incident. Even if the right people are included in an email thread, if the critical person is not looking at their email program when it really matters, something can get missed. Similarly, oftentimes the IR leads don't have a clear view of who's doing what and when, regardless of the communication methods used.
WSJ: If you were to pick one big thing that has to change for IR, what would that be?
Loomis: Collaborative communication. The problem is that most IR personnel only know the email/conference call method to incident response. The improvement of standard IR methods needs to be the focus of organizations. In my mind, this is exactly where IR necessitates transformation. New methods of communication need to be leveraged; we need to move things from an ad-hoc model where organizations are forced to jump the tracks, to a cohesive experience that enables teams to communicate and collaborate. We could look to "The Computer Incident Response Planning Handbook" by Neal K McCarthy as a starting point for how to begin this transformation as it is a great source for what works during IR..
WSJ: What prompted you to tackle these challenges with your founding of CyberSponse?
Loomis: I know from first-hand experience that leadership, coordination, communication, planning, and collaboration are key elements to controlling a chaotic situation. Reaching out to old friends that were familiar with security, Spyro included, we decided to form CyberSponse. After digesting the business model and vetting it and the technology plans with some great contacts in the security world, I elected to personally invest over what will be 2M when we hit the market. Our founding management team has been developed through a close network of experienced and trusted friends and partners. And, rather than building an engineering team from the ground up, we looked to a development genius who already had an experienced and functional team, Paul Janisko. He quickly joined the march, and right from the start, we found ourselves with a solid plan, a solid team, and a solid solution to a problem that is not going away.
We are well positioned to succeed and intend to make CyberSponse a reality very soon, a reality that will change the face of IR forever, a reality that will seen by the world at the upcoming launch at RSA 2013 in San Francisco.
WSJ: How will CyberSponse shape the future of incident response?
Loomis: While our solution is far from simple to develop, simply put, CyberSponse is going to bring the efficiency, economics, transparency, and analytics that IR has needed for a long time. No more relying solely on ticketing systems, no more conference calls lasting 6 hours, no more meetings to have meetings. The CyberSponse solution has been tailored to handle the future of IR, designed specifically to streamline the use of a variety of technologies such as SMS, instant messaging, secure document collaboration, and mobile (to name a few). One example I can share pre-launch is that the CyberSponse system will offer built-in tools and training which will help teams become more prepared for a breach when it occurs. Also, by partnering with cutting edge providers like FireHost, Carbon Black, and Blackhills InfoSec, CyberSponse is going to put the power of IR back in the hands of the IR team in a way they've never experienced before, giving them the ability to respond with confidence from wherever they are.
WSJ: What does the future hold for CyberSponse?
Loomis: Legacy technologies like email and ticketing systems are holding the IR teams back, forcing them to operate outside even the best laid out IR plans. In fact, best practices such as NIST SP800-61 and ISO-27035 call for organizations to stay out of email when an incident occurs - not use it as the main tool for communication. With several patents pending, this is the future for CyberSponse - we will bring the IR teams up to date with a next generation IR solution so they can actually follow industry standards, guidelines, regulations, and more - while becoming more effective and efficient in their IR programs while doing so. CyberSponse will provide the perfect solution for companies small and large, leveraging a cyber-response community we help build where companies help each other fight cyber-crime and respond to cyber-attacks.
One final thought that I would add with respect to standards and regulations is the IR audit trail. CyberSponse, effectively operating as a secure bunker for all IR activities, will keep track of everything IR related and keep it secure within the bunker. Organizations will be able to see and report on what Resource A did and what Resource B forgot to do - even if one of those resources is an external service provider bound to an IR SLA. This will be an auditors dream - and will help the organization improve upon future IR activities.
Python is really a language which has swept the scene in recent years in terms of popularity, elegance, and functionality. Research shows that 8 out 10 computer science departments in the U.S. now teach their introductory courses with Python, surpassing Java. Top-ranked CS departments at MIT and UC Berkeley have switched their introductory courses to Python. And the top three MOOC providers (edX, Coursera, and Udacity) all offer introductory programming courses in Python. Not to mention, Python ...
May. 28, 2015 07:00 AM EDT Reads: 1,652
Most companies hope for rapid growth so it's important to invest in scalable core technologies that won't demand a complete overhaul when a business goes through a growth spurt. Cloud technology enables previously difficult-to-scale solutions like phone, network infrastructure or billing systems to automatically scale based on demand. For example, with a virtual PBX service, a single-user cloud phone service can easily transition into an advanced VoIP system that supports hundreds of phones and ...
May. 28, 2015 07:00 AM EDT Reads: 3,178
Let's just nip the conflation of these terms in the bud, shall we?
"MIcro" is big these days. Both microservices and microsegmentation are having and will continue to have an impact on data center architecture, but not necessarily for the same reasons. There's a growing trend in which folks - particularly those with a network background - conflate the two and use them to mean the same thing.
They are not.
One is about the application. The other, the network. T...
May. 28, 2015 06:00 AM EDT Reads: 1,850
Containers Expo Blog covers the world of containers, as this lightweight alternative to virtual machines enables developers to work with identical dev environments and stacks. Containers Expo Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. Bookmark Containers Expo Blog ▸ Here Follow new article posts on Twitter at @ContainersExpo
May. 28, 2015 06:00 AM EDT Reads: 1,873
Disruptive macro trends in technology are impacting and dramatically changing the "art of the possible" relative to supply chain management practices through the innovative use of IoT, cloud, machine learning and Big Data to enable connected ecosystems of engagement. Enterprise informatics can now move beyond point solutions that merely monitor the past and implement integrated enterprise fabrics that enable end-to-end supply chain visibility to improve customer service delivery and optimize sup...
May. 28, 2015 05:00 AM EDT Reads: 6,222
SYS-CON Events announced today that MetraTech, now part of Ericsson, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Ericsson is the driving force behind the Networked Society- a world leader in communications infrastructure, software and services. Some 40% of the world’s mobile traffic runs through networks Ericsson has supplied, serving more than 2.5 billion subscribers.
May. 28, 2015 05:00 AM EDT Reads: 2,293
The Internet of Things (IoT) promises to evolve the way the world does business; however, understanding how to apply it to your company can be a mystery. Most people struggle with understanding the potential business uses or tend to get caught up in the technology, resulting in solutions that fail to meet even minimum business goals. In his session at @ThingsExpo, Jesse Shiah, CEO / President / Co-Founder of AgilePoint Inc., showed what is needed to leverage the IoT to transform your business. ...
May. 28, 2015 04:00 AM EDT Reads: 7,152
Grow your business with enterprise wearable apps using SAP Platforms and Google Glass. SAP and Google just launched the SAP and Google Glass Challenge, an opportunity for you to innovate and develop the best Enterprise Wearable App using SAP Platforms and Google Glass and gain valuable market exposure. In his session at @ThingsExpo, Brian McPhail, Senior Director of Business Development, ISVs & Digital Commerce at SAP, outlined the timeline of the SAP Google Glass Challenge and the opportunity...
May. 28, 2015 03:00 AM EDT Reads: 5,370
What are the benefits of using an enterprise-grade orchestration platform? In their session at 15th Cloud Expo, Nate Gordon, Director of Technology at Appcore, and Kedar Poduri, Senior Director of Product Management at Citrix Systems, took a closer look at the architectural design factors needed to support diverse workloads and how to run these workloads efficiently as a service provider. They also discussed how to deploy private cloud environments in 15 minutes or less.
May. 28, 2015 01:00 AM EDT Reads: 3,942
I read an insightful article this morning from Bernard Golden on DZone discussing the DevOps conundrum facing many enterprises today – is it better to build your own DevOps tools or go commercial? For Golden, the question arose from his observations at a number of DevOps Days events he has attended, where typically the audience is composed of startup professionals: “I have to say, though, that a typical feature of most presentations is a recitation of the various open source products and compo...
May. 27, 2015 11:45 PM EDT Reads: 1,183
In the first four parts of this series I presented an introduction to microservices along with a handful of emerging microservices patterns, and a discussion of some of the downsides and challenges to using microservices. The most recent installment of this series looked at ten ways that PaaS facilitates microservices development and adoption. In this post I’ll cover some words of wisdom, advice intended for individuals, teams, and organizations considering a move to microservices. I've gleaned...
May. 27, 2015 10:30 PM EDT Reads: 3,106
Many people recognize DevOps as an enormous benefit – faster application deployment, automated toolchains, support of more granular updates, better cooperation across groups. However, less appreciated is the journey enterprise IT groups need to make to achieve this outcome. The plain fact is that established IT processes reflect a very different set of goals: stability, infrequent change, hands-on administration, and alignment with ITIL. So how does an enterprise IT organization implement change...
May. 27, 2015 08:00 PM EDT Reads: 1,363
Right off the bat, Newman advises that we should "think of microservices as a specific approach for SOA in the same way that XP or Scrum are specific approaches for Agile Software development". These analogies are very interesting because my expectation was that microservices is a pattern. So I might infer that microservices is a set of process techniques as opposed to an architectural approach. Yet in the book, Newman clearly includes some elements of concept model and architecture as well as p...
May. 27, 2015 07:00 PM EDT Reads: 3,868
There’s a lot of discussion around managing outages in production via the likes of DevOps principles and the corresponding software development lifecycles that does enable higher quality output from development, however, one cannot lay all blame for “bugs” and failures at the feet of those responsible for coding and development. As developers incorporate features and benefits of these paradigm shift, there is a learning curve and a point of not-knowing-what-is-not-known. Sometimes, the only way ...
May. 27, 2015 07:00 PM EDT Reads: 1,890
This is the final installment of the six-part series Microservices and PaaS. It seems like forever since I attended Adrian Cockroft's meetup focusing on microservices. It's actually only been a couple of months, but much has happened since then: countless articles, meetups, and conference sessions focusing on microservices have been delivered, many meetings and design efforts at companies moving towards a microservices-based approach have been endured, and five installments of this blog series ...
May. 27, 2015 05:45 PM EDT Reads: 2,643
Over the years, a variety of methodologies have emerged in order to overcome the challenges related to project constraints. The successful use of each methodology seems highly context-dependent. However, communication seems to be the common denominator of the many challenges that project management methodologies intend to resolve. In this respect, Information and Communication Technologies (ICTs) can be viewed as powerful tools for managing projects. Few research papers have focused on the way...
May. 27, 2015 05:00 PM EDT Reads: 2,178
As the world moves from DevOps to NoOps, application deployment to the cloud ought to become a lot simpler. However, applications have been architected with a much tighter coupling than it needs to be which makes deployment in different environments and migration between them harder. The microservices architecture, which is the basis of many new age distributed systems such as OpenStack, Netflix and so on is at the heart of CloudFoundry – a complete developer-oriented Platform as a Service (PaaS...
May. 27, 2015 05:00 PM EDT Reads: 2,109
How can you compare one technology or tool to its competitors? Usually, there is no objective comparison available. So how do you know which is better? Eclipse or IntelliJ IDEA? Java EE or Spring? C# or Java? All you can usually find is a holy war and biased comparisons on vendor sites. But luckily, sometimes, you can find a fair comparison. How does this come to be? By having it co-authored by the stakeholders. The binary repository comparison matrix is one of those rare resources. It is edite...
May. 27, 2015 04:00 PM EDT Reads: 2,086
SYS-CON Events announced today that O'Reilly Media has been named “Media Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York City, NY. O'Reilly Media spreads the knowledge of innovators through its books, online services, magazines, and conferences. Since 1978, O'Reilly Media has been a chronicler and catalyst of cutting-edge development, homing in on the technology trends that really matter and spurring their adoption...
May. 27, 2015 03:37 PM EDT Reads: 910
The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential. The DevOps Summit at Cloud Expo – to be held June 3-5, 2015, at the Javits Center in New York City – will expand the DevOps community, enable a wide...
May. 27, 2015 03:00 PM EDT Reads: 2,812