Welcome!

Microservices Expo Authors: Pat Romanski, Liz McMillan, Elizabeth White, Matt Brickey, Christoph Schell

Related Topics: @CloudExpo, Mobile IoT, Microservices Expo, Agile Computing, Apache, Cloud Security

@CloudExpo: Article

Seizing Control of Data Delivery

A tough economy has forced IT departments to do more with less – especially within small and medium-sized businesses (SMBs)

The "consumerization of IT" is a topic we've heard a lot about recently - especially when it comes to "Bring Your Own Device (BYOD)." One area that is less talked about, yet a growing trend under the "consumerization" umbrella, is the use of free, consumer-type file transfer services in the workplace.

A tough economy has forced IT departments to do more with less - especially within small and medium-sized businesses (SMBs). Working with limited resources and budget, SMB IT professionals are still expected to manage everything from network infrastructure to cloud services to security and compliance issues, all while keeping the business running smoothly. Sometimes this results in long "wait" times for employees.

Unfortunately, some employees get tired of waiting for IT to help them out and take matters into their own hands in order to get their jobs done. When it comes to sending large files that an email server can't handle, many employees are turning to consumer-type, cloud-based tools, such as YouSendIt, Dropbox and iCloud. To them, it's a way to send files in a matter of minutes without having to bother the IT department. But in reality, it's a recipe for disaster and a data security nightmare.

Employees aren't the only problem. A recent survey by DataMotion found that nearly 35% of IT and business managers admit that they've actually used or recommended that others use free consumer-type, file transfer services for work purposes.

This is a major problem that needs to be addressed. Free services disrupt any semblance of centralized IT control, as there is no way to track and manage files sent via these solutions. These tools often have weak or non-existent security controls, which introduce serious risks when transmitting sensitive information. This can lead to data leakage, compliance fines, legal liabilities and a tarnished reputation. Need proof of the security issues surrounding these services? Dropbox recently confirmed that usernames and passwords stolen from third party websites were used to access its customers' accounts.

What Can Be Done?
To avoid putting their infrastructure at risk, some companies are banning consumer-type, file-transfer services in the workplace altogether. In fact, nearly 42% of DataMotion's survey respondents stated that their company forbids the use of these services in the workplace, and nearly 30% said their company even goes so far as to block the sites' URLs.

But, IT must offer employees viable, easy-to-use alternatives or frustrated workers will continue to find workarounds. Luckily, there are data delivery solutions that help employees transmit information quickly and easily through secure channels, while still providing IT staff with visibility and control over this data.

Here is a brief, yet important, checklist of product features to consider when evaluating data delivery offerings for your organization. Make sure the solution:

  • —Offers Simplicity - If the product is not intuitive and easy-to-use for both senders and recipients, not only will the IT support burden increase, but, employees will find alternative, insecure ways to send their data. The best security does no good if it is not used.
  • —Provides Flexibility - Going back to BYOD, employees are sending just as many emails via their mobile devices as they are on their computers. Consider a data delivery solution that integrates with mobile devices, so security and compliance controls are enforced no matter how - or on what device - data is sent. Solutions that do so natively (without the need to launch an application) make it easy for the employee to follow policy.
  • Prioritizes Security - The ability to easily send sensitive information securely is vital. Make sure your data delivery solution encrypts data while it's in transit and at every "hop" where it's stored along the way. It's also important to ensure the solution's delivery methods adhere to your own internal - as well as industry - security and compliance regulations.
  • —Gives Control to the IT department - A solid solution will provide IT with centralized control, the ability to easily provision/de-provision users, and track and monitor all data transfers, including file names, sender and recipient IDs, timestamps, completion status notifications and other important metadata.
  • —Delivers ROI - Consider the difference between on-premise and cloud-based solutions. Cloud solutions often offer lower total cost of ownership (TCO) because of significant cost savings in hardware, OS licenses, staffing and disaster recovery. Additionally, because up-front costs are minimal and the solution can be up and running quickly, cloud solutions provide companies with a quick return on investment. Just remember to make sure your cloud provider upholds or exceeds the same security and compliance standards that you follow.

With data breaches more prevalent than ever, industry regulations rapidly expanding, and Big Data becoming the norm, companies must re-evaluate their methods of data sharing. Choosing a solution that encompasses the features outlined in this checklist will put you well on your way to protecting sensitive information and staying ahead of the competition. And pairing this with employee education and awareness will help you gain control back from the "wild west" of rogue application use.

More Stories By Pete Cafarchio

Technology veteran Pete Cafarchio is vice president of DataMotion, innovators in cloud-based data delivery services. Millions of users worldwide rely on DataMotion to transparently improve business processes and reduce costs, while mitigating security and compliance risk. The company’s core DataMotion Platform solves business issues by providing a secure data delivery hub. Its easy-to-use solutions for secure email, file transfer, forms processing and customer contact leverage the DataMotion Platform for unified data delivery.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@MicroservicesExpo Stories
"I think DevOps is now a rambunctious teenager – it’s starting to get a mind of its own, wanting to get its own things but it still needs some adult supervision," explained Thomas Hooker, VP of marketing at CollabNet, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"DivvyCloud as a company set out to help customers automate solutions to the most common cloud problems," noted Jeremy Snyder, VP of Business Development at DivvyCloud, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, provided a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services with...
"At the keynote this morning we spoke about the value proposition of Nutanix, of having a DevOps culture and a mindset, and the business outcomes of achieving agility and scale, which everybody here is trying to accomplish," noted Mark Lavi, DevOps Solution Architect at Nutanix, in this SYS-CON.tv interview at @DevOpsSummit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability and development velocity challenges. In his session at 21st Cloud Expo, Ryland Degnan, a Senior Software Engineer on the Netflix Edge Platform team, will discuss how by leveraging a reactive stream-based protocol,...
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to w...
From personal care products to groceries and movies on demand, cloud-based subscriptions are fulfilling the needs of consumers across an array of market sectors. Nowhere is this shift to subscription services more evident than in the technology sector. By adopting an Everything-as-a-Service (XaaS) delivery model, companies are able to tailor their computing environments to shape the experiences they want for customers as well as their workforce.
If you read a lot of business and technology publications, you might think public clouds are universally preferred over all other cloud options. To be sure, the numbers posted by Amazon Web Services (AWS) and Microsoft’s Azure platform are nothing short of impressive. Statistics reveal that public clouds are growing faster than private clouds and analysts at IDC predict that public cloud growth will be 3 times that of private clouds by 2019.
"Outscale was founded in 2010, is based in France, is a strategic partner to Dassault Systémes and has done quite a bit of work with divisions of Dassault," explained Jackie Funk, Digital Marketing exec at Outscale, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We focus on SAP workloads because they are among the most powerful but somewhat challenging workloads out there to take into public cloud," explained Swen Conrad, CEO of Ocean9, Inc., in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
For over a decade, Application Programming Interface or APIs have been used to exchange data between multiple platforms. From social media to news and media sites, most websites depend on APIs to provide a dynamic and real-time digital experience. APIs have made its way into almost every device and service available today and it continues to spur innovations in every field of technology. There are multiple programming languages used to build and run applications in the online world. And just li...
If you are thinking about moving applications off a mainframe and over to open systems and the cloud, consider these guidelines to prioritize what to move and what to eliminate. On the surface, mainframe architecture seems relatively simple: A centrally located computer processes data through an input/output subsystem and stores its computations in memory. At the other end of the mainframe are printers and terminals that communicate with the mainframe through protocols. For all of its appare...
"Peak 10 is a hybrid infrastructure provider across the nation. We are in the thick of things when it comes to hybrid IT," explained Michael Fuhrman, Chief Technology Officer at Peak 10, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Data reduction delivers compelling cost reduction that substantially improves the business case in every cloud deployment model. No matter which cloud approach you choose, the cost savings benefits from data reduction should not be ignored and must be a component of your cloud strategy. IT professionals are finding that the future of IT infrastructure lies in the cloud. Data reduction technologies enable clouds — public, private, and hybrid — to deliver business agility and elasticity at the lo...
"As we've gone out into the public cloud we've seen that over time we may have lost a few things - we've lost control, we've given up cost to a certain extent, and then security, flexibility," explained Steve Conner, VP of Sales at Cloudistics,in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"I will be talking about ChatOps and ChatOps as a way to solve some problems in the DevOps space," explained Himanshu Chhetri, CTO of Addteq, in this SYS-CON.tv interview at @DevOpsSummit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In their Day 3 Keynote at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, and Mark Lav...
"NetApp's vision is how we help organizations manage data - delivering the right data in the right place, in the right time, to the people who need it, and doing it agnostic to what the platform is," explained Josh Atwell, Developer Advocate for NetApp, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Five years ago development was seen as a dead-end career, now it’s anything but – with an explosion in mobile and IoT initiatives increasing the demand for skilled engineers. But apart from having a ready supply of great coders, what constitutes true ‘DevOps Royalty’? It’ll be the ability to craft resilient architectures, supportability, security everywhere across the software lifecycle. In his keynote at @DevOpsSummit at 20th Cloud Expo, Jeffrey Scheaffer, GM and SVP, Continuous Delivery Busine...
"We do one of the best file systems in the world. We learned how to deal with Big Data many years ago and we implemented this knowledge into our software," explained Jakub Ratajczak, Business Development Manager at MooseFS, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.