|By Bart Copeland||
|October 1, 2012 08:00 AM EDT||
It used to be so easy. The company needed more IT infrastructure, so you bought more components, built more technology, and scrambled to keep it all well oiled. Then along came the cloud and the world shifted under your feet - or perhaps more accurately, over your head. Suddenly they wanted you out of the server room and (instead) in the boardroom, assessing the services of cloud computing vendors and discussing the cost benefits of the new technology. And then it's all "strategy this, planning that." But you keep thinking to yourself: What was wrong with the old stuff? And do things really have to change?
If "Internal Trembling" is all that comes to mind at the mention of "IT" nowadays, you're not alone. For the past few years, CIOs have developed an inferiority complex, questioning the very skills that got them where they are now and assessing how they can be useful moving forward. In the worst cases, cloud computing has made flying blind at work a reality, and that can shatter CIOs' confidence. Server rooms, with their friendly racks of IT infrastructure were once so warm, cozy, and inviting. Now everything's cloudy. Adding cloud computing - with its associated outsourcing management responsibility - to the mix when your roster already includes responsibility for managing legacy systems, maintaining uptime, delivering customer service, securing data, ensuring compliance, making mission-critical decisions, and sometimes even getting coffee for the CEO, can be overwhelming.
CIOs can't afford to tremble in the face of cloud offerings. Hesitation and downright avoidance of the cloud can stifle innovation, slow productivity, and prevent businesses from finding ways to significantly reduce costs and improve operational efficiencies.
The fact is, CIOs who are willing to embrace cloud offerings see the payoffs. Consider Ben Guanzon. As CIO at Vancouver Community College in British Columbia, he implemented Software as a Service (SaaS) and Infrastructure as a Service (IaaS) solutions, and saved the college considerable IT costs.
"The internal computing environment was not in a very good state," recalls Guanzon. "We had over 100,000 student email accounts running internally. So I implemented a cloud-based email platform for staff and students." The business case was easy to make from a cost standpoint (the system cost five times more to host internally), but Guanzon had to address a host of concerns around security. "It required a lot of communication around privacy, the USA Patriot Act, and what it all meant. But as a CIO, you have to become an enabler. You have to think about how best to deliver the applications a business requires. It's a very strategic role."
Out with the Old CIO
The CIO of days gone by was hands-on with hardware technology. He or she determined the necessary infrastructure, acquired the tech components, and built the IT architecture. For years the focus has been on avoiding ballooning technology costs and operating within the constraints of aging systems. But being stuck in the server room also meant marginalization in the C-suite.
Today's CIOs don't get the respect they deserve and the accordant responsibility that comes with it. Charged with being more strategic, their focus has moved away from building everything in-house, and toward selecting vendors who offer IT components as a service, integrating new solutions with old legacy systems, and overseeing governance around compliance issues. CIOs now play the role of connectors - bridging the new world with the old, connecting the cloud with the server room.
It's a role that needs to be carried out with confidence, but that's not always how CIOs feel. In fact, many find themselves in a sink-or-swim situation: defending the status quo and protecting legacy systems is a metaphorical life raft. What they really need to do is pick up the oar and paddle over to the executive marina.
Taking a Seat in the C-Suite: How to Strengthen CIO Relevance in a New World
Change is happening at lightning speed, and CIOs have an opportunity to be innovative by finding new solutions to IT problems - solutions that are now usually cloud-based.
This means getting involved in strategic sourcing, managing people instead of machines, and talking financials and risk assessments instead of computer components. In other words, no more cowering in server rooms. Here's your chance to sit at the grown-up table.
For Guanzon, it was an opportunity that led to a bigger role, but it required the confidence to step out of his comfort zone and spearhead something new. "I know a lot of peers and colleagues who have not transformed to deal with the way things are today," he notes.
Being proactive means looking at cloud offerings ranging from Platform as a Service (PaaS), to Infrastructure as a Service (IaaS), and to Software as a Service (SaaS). It must also include consideration of security, data management and privacy, as well as long-term technology implications and planning. For some companies, the solution might be a private cloud; for others, public is the way to go. Still others might opt for a hybrid model. The key is to find a solution that makes sense for your company, instead of jumping on the bandwagon. Guanzon's advice is to start from a user's perspective. "You need to understand what a user is experiencing. Without that link, you're just putting boxes out there."
Once a solution is chosen, CIOs need to be able to identify credible, qualified providers, execute a thorough sourcing process, and select vendors that are compatible from both a tech and business standpoint.
It's high stakes for today's CIOs, but cloud offerings can no longer be ignored. Overcoming the inferiority complex and letting go of old technology means shedding the limitations of existing infrastructure and building something bigger, better, and downright brag-worthy. Because the possibilities of the cloud open your business up to infinite potential, and it's nothing but blue skies with a forecast like that.
Concludes Guanzon, "Hardware is no longer the focus. You can keep on building, but if it doesn't match what people need, it won't be successful."
Lots of cloud technology predictions and analysis are still dealing with future spending and planning, but there are plenty of real-world cloud use cases and implementations happening now. One approach, taken by stalwart GE, is to use SaaS applications for non-differentiated uses. For them, that means moving functions like HR, finance, taxes and scheduling to SaaS, while spending their software development time and resources on the core apps that make GE better, such as inventory, planning and s...
Mar. 29, 2017 06:45 PM EDT Reads: 872
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In his Day 3 Keynote at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, will explore t...
Mar. 29, 2017 04:00 PM EDT Reads: 3,191
The IT industry is undergoing a significant evolution to keep up with cloud application demand. We see this happening as a mindset shift, from traditional IT teams to more well-rounded, cloud-focused job roles. The IT industry has become so cloud-minded that Gartner predicts that by 2020, this cloud shift will impact more than $1 trillion of global IT spending. This shift, however, has left some IT professionals feeling a little anxious about what lies ahead. The good news is that cloud computin...
Mar. 29, 2017 03:15 PM EDT Reads: 1,583
As Enterprise business moves from Monoliths to Microservices, adoption and successful implementations of Microservices become more evident. The goal of Microservices is to improve software delivery speed and increase system safety as scale increases. Documenting hurdles and problems for the use of Microservices will help consultants, architects and specialists to avoid repeating the same mistakes and learn how and when to use (or not use) Microservices at the enterprise level. The circumstance w...
Mar. 29, 2017 03:00 PM EDT Reads: 4,408
SYS-CON Events announced today that Auditwerx will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Auditwerx specializes in SOC 1, SOC 2, and SOC 3 attestation services throughout the U.S. and Canada. As a division of Carr, Riggs & Ingram (CRI), one of the top 20 largest CPA firms nationally, you can expect the resources, skills, and experience of a much larger firm combined with the accessibility and attent...
Mar. 29, 2017 02:30 PM EDT Reads: 722
SYS-CON Events announced today that HTBase will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. HTBase (Gartner 2016 Cool Vendor) delivers a Composable IT infrastructure solution architected for agility and increased efficiency. It turns compute, storage, and fabric into fluid pools of resources that are easily composed and re-composed to meet each application’s needs. With HTBase, companies can quickly prov...
Mar. 29, 2017 02:15 PM EDT Reads: 3,289
Everyone wants to use containers, but monitoring containers is hard. New ephemeral architecture introduces new challenges in how monitoring tools need to monitor and visualize containers, so your team can make sense of everything. In his session at @DevOpsSummit, David Gildeh, co-founder and CEO of Outlyer, will go through the challenges and show there is light at the end of the tunnel if you use the right tools and understand what you need to be monitoring to successfully use containers in your...
Mar. 29, 2017 01:45 PM EDT Reads: 1,961
What if you could build a web application that could support true web-scale traffic without having to ever provision or manage a single server? Sounds magical, and it is! In his session at 20th Cloud Expo, Chris Munns, Senior Developer Advocate for Serverless Applications at Amazon Web Services, will show how to build a serverless website that scales automatically using services like AWS Lambda, Amazon API Gateway, and Amazon S3. We will review several frameworks that can help you build serverle...
Mar. 29, 2017 01:30 PM EDT Reads: 2,268
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud enviro...
Mar. 29, 2017 12:15 PM EDT Reads: 7,929
@DevOpsSummit has been named the ‘Top DevOps Influencer' by iTrend. iTrend processes millions of conversations, tweets, interactions, news articles, press releases, blog posts - and extract meaning form them and analyzes mobile and desktop software platforms used to communicate, various metadata (such as geo location), and automation tools. In overall placement, @DevOpsSummit ranked as the number one ‘DevOps Influencer' followed by @CloudExpo at third, and @MicroservicesE at 24th.
Mar. 29, 2017 10:45 AM EDT Reads: 10,500
By now, every company in the world is on the lookout for the digital disruption that will threaten their existence. In study after study, executives believe that technology has either already disrupted their industry, is in the process of disrupting it or will disrupt it in the near future. As a result, every organization is taking steps to prepare for or mitigate unforeseen disruptions. Yet in almost every industry, the disruption trend continues unabated.
Mar. 29, 2017 09:00 AM EDT Reads: 945
In his General Session at 16th Cloud Expo, David Shacochis, host of The Hybrid IT Files podcast and Vice President at CenturyLink, investigated three key trends of the “gigabit economy" though the story of a Fortune 500 communications company in transformation. Narrating how multi-modal hybrid IT, service automation, and agile delivery all intersect, he will cover the role of storytelling and empathy in achieving strategic alignment between the enterprise and its information technology.
Mar. 29, 2017 08:00 AM EDT Reads: 7,575
While DevOps most critically and famously fosters collaboration, communication, and integration through cultural change, culture is more of an output than an input. In order to actively drive cultural evolution, organizations must make substantial organizational and process changes, and adopt new technologies, to encourage a DevOps culture. Moderated by Andi Mann, panelists discussed how to balance these three pillars of DevOps, where to focus attention (and resources), where organizations might...
Mar. 29, 2017 06:30 AM EDT Reads: 6,286
Microservices are a very exciting architectural approach that many organizations are looking to as a way to accelerate innovation. Microservices promise to allow teams to move away from monolithic "ball of mud" systems, but the reality is that, in the vast majority of organizations, different projects and technologies will continue to be developed at different speeds. How to handle the dependencies between these disparate systems with different iteration cycles? Consider the "canoncial problem" ...
Mar. 29, 2017 06:00 AM EDT Reads: 9,095
In his session at 20th Cloud Expo, Scott Davis, CTO of Embotics, will discuss how automation can provide the dynamic management required to cost-effectively deliver microservices and container solutions at scale. He will discuss how flexible automation is the key to effectively bridging and seamlessly coordinating both IT and developer needs for component orchestration across disparate clouds – an increasingly important requirement at today’s multi-cloud enterprise.
Mar. 29, 2017 06:00 AM EDT Reads: 2,906
The essence of cloud computing is that all consumable IT resources are delivered as services. In his session at 15th Cloud Expo, Yung Chou, Technology Evangelist at Microsoft, demonstrated the concepts and implementations of two important cloud computing deliveries: Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). He discussed from business and technical viewpoints what exactly they are, why we care, how they are different and in what ways, and the strategies for IT to transi...
Mar. 29, 2017 05:00 AM EDT Reads: 6,479
Thanks to Docker and the DevOps revolution, microservices have emerged as the new way to build and deploy applications — and there are plenty of great reasons to embrace the microservices trend. If you are going to adopt microservices, you also have to understand that microservice architectures have many moving parts. When it comes to incident management, this presents an important difference between microservices and monolithic architectures. More moving parts mean more complexity to monitor an...
Mar. 29, 2017 04:30 AM EDT Reads: 3,499
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
Mar. 29, 2017 04:00 AM EDT Reads: 3,261
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound e...
Mar. 29, 2017 04:00 AM EDT Reads: 15,141
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
Mar. 29, 2017 01:15 AM EDT Reads: 2,563