|By Bart Copeland||
|October 1, 2012 08:00 AM EDT||
It used to be so easy. The company needed more IT infrastructure, so you bought more components, built more technology, and scrambled to keep it all well oiled. Then along came the cloud and the world shifted under your feet - or perhaps more accurately, over your head. Suddenly they wanted you out of the server room and (instead) in the boardroom, assessing the services of cloud computing vendors and discussing the cost benefits of the new technology. And then it's all "strategy this, planning that." But you keep thinking to yourself: What was wrong with the old stuff? And do things really have to change?
If "Internal Trembling" is all that comes to mind at the mention of "IT" nowadays, you're not alone. For the past few years, CIOs have developed an inferiority complex, questioning the very skills that got them where they are now and assessing how they can be useful moving forward. In the worst cases, cloud computing has made flying blind at work a reality, and that can shatter CIOs' confidence. Server rooms, with their friendly racks of IT infrastructure were once so warm, cozy, and inviting. Now everything's cloudy. Adding cloud computing - with its associated outsourcing management responsibility - to the mix when your roster already includes responsibility for managing legacy systems, maintaining uptime, delivering customer service, securing data, ensuring compliance, making mission-critical decisions, and sometimes even getting coffee for the CEO, can be overwhelming.
CIOs can't afford to tremble in the face of cloud offerings. Hesitation and downright avoidance of the cloud can stifle innovation, slow productivity, and prevent businesses from finding ways to significantly reduce costs and improve operational efficiencies.
The fact is, CIOs who are willing to embrace cloud offerings see the payoffs. Consider Ben Guanzon. As CIO at Vancouver Community College in British Columbia, he implemented Software as a Service (SaaS) and Infrastructure as a Service (IaaS) solutions, and saved the college considerable IT costs.
"The internal computing environment was not in a very good state," recalls Guanzon. "We had over 100,000 student email accounts running internally. So I implemented a cloud-based email platform for staff and students." The business case was easy to make from a cost standpoint (the system cost five times more to host internally), but Guanzon had to address a host of concerns around security. "It required a lot of communication around privacy, the USA Patriot Act, and what it all meant. But as a CIO, you have to become an enabler. You have to think about how best to deliver the applications a business requires. It's a very strategic role."
Out with the Old CIO
The CIO of days gone by was hands-on with hardware technology. He or she determined the necessary infrastructure, acquired the tech components, and built the IT architecture. For years the focus has been on avoiding ballooning technology costs and operating within the constraints of aging systems. But being stuck in the server room also meant marginalization in the C-suite.
Today's CIOs don't get the respect they deserve and the accordant responsibility that comes with it. Charged with being more strategic, their focus has moved away from building everything in-house, and toward selecting vendors who offer IT components as a service, integrating new solutions with old legacy systems, and overseeing governance around compliance issues. CIOs now play the role of connectors - bridging the new world with the old, connecting the cloud with the server room.
It's a role that needs to be carried out with confidence, but that's not always how CIOs feel. In fact, many find themselves in a sink-or-swim situation: defending the status quo and protecting legacy systems is a metaphorical life raft. What they really need to do is pick up the oar and paddle over to the executive marina.
Taking a Seat in the C-Suite: How to Strengthen CIO Relevance in a New World
Change is happening at lightning speed, and CIOs have an opportunity to be innovative by finding new solutions to IT problems - solutions that are now usually cloud-based.
This means getting involved in strategic sourcing, managing people instead of machines, and talking financials and risk assessments instead of computer components. In other words, no more cowering in server rooms. Here's your chance to sit at the grown-up table.
For Guanzon, it was an opportunity that led to a bigger role, but it required the confidence to step out of his comfort zone and spearhead something new. "I know a lot of peers and colleagues who have not transformed to deal with the way things are today," he notes.
Being proactive means looking at cloud offerings ranging from Platform as a Service (PaaS), to Infrastructure as a Service (IaaS), and to Software as a Service (SaaS). It must also include consideration of security, data management and privacy, as well as long-term technology implications and planning. For some companies, the solution might be a private cloud; for others, public is the way to go. Still others might opt for a hybrid model. The key is to find a solution that makes sense for your company, instead of jumping on the bandwagon. Guanzon's advice is to start from a user's perspective. "You need to understand what a user is experiencing. Without that link, you're just putting boxes out there."
Once a solution is chosen, CIOs need to be able to identify credible, qualified providers, execute a thorough sourcing process, and select vendors that are compatible from both a tech and business standpoint.
It's high stakes for today's CIOs, but cloud offerings can no longer be ignored. Overcoming the inferiority complex and letting go of old technology means shedding the limitations of existing infrastructure and building something bigger, better, and downright brag-worthy. Because the possibilities of the cloud open your business up to infinite potential, and it's nothing but blue skies with a forecast like that.
Concludes Guanzon, "Hardware is no longer the focus. You can keep on building, but if it doesn't match what people need, it won't be successful."
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
May. 1, 2016 09:00 AM EDT Reads: 1,081
Digital means customer preferences and behavior are driving enterprise technology decisions to be sure, but let’s not forget our employees. After all, when we say customer, we mean customer writ large, including partners, supply chain participants, and yes, those salaried denizens whose daily labor forms the cornerstone of the enterprise. While your customers bask in the warm rays of your digital efforts, are your employees toiling away in the dark recesses of your enterprise, pecking data into...
May. 1, 2016 08:15 AM EDT Reads: 991
Wow, if you ever wanted to learn about Rugged DevOps (some call it DevSecOps), sit down for a spell with Shannon Lietz, Ian Allison and Scott Kennedy from Intuit. We discussed a number of important topics including internal war games, culture hacking, gamification of Rugged DevOps and starting as a small team. There are 100 gold nuggets in this conversation for novices and experts alike.
May. 1, 2016 06:45 AM EDT Reads: 583
SYS-CON Events announced today that DatacenterDynamics has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY. DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
May. 1, 2016 06:30 AM EDT Reads: 2,480
With DevOps becoming more well-known and established practice in nearly every industry that delivers software, it is important to continually reassess its efficacy. This week’s top 10 includes a discussion on how the quick uptake of DevOps adoption in the enterprise has posed some serious challenges. Additionally, organizations who have taken the DevOps plunge must find ways to find, hire and keep their DevOps talent in order to keep the machine running smoothly.
May. 1, 2016 05:00 AM EDT Reads: 1,403
Call it DevOps or not, if you are concerned about releasing more code faster and at a higher quality, the resulting software delivery chain and process will look and smell like DevOps. But for existing development teams, no matter what the velocity objective is, getting from here to there is not something that can be done without a plan. Moving your release cadence from months to weeks is not just about learning Agile practices and getting some automation tools. It involves people, tooling and ...
May. 1, 2016 04:15 AM EDT Reads: 1,501
Between the mockups and specs produced by analysts, and resulting applications built by developers, there exists a gulf where projects fail, costs spiral, and applications disappoint. Methodologies like Agile attempt to address this with intensified communication, with partial success but many limitations. In his session at 18th Cloud Expo, Charles Kendrick, CTO & Chief Architect at Isomorphic Software, will present a revolutionary model enabled by new technologies. Learn how business and devel...
May. 1, 2016 04:15 AM EDT Reads: 1,735
The notion of customer journeys, of course, are central to the digital marketer’s playbook. Clearly, enterprises should focus their digital efforts on such journeys, as they represent customer interactions over time. But making customer journeys the centerpiece of the enterprise architecture, however, leaves more questions than answers. The challenge arises when EAs consider the context of the customer journey in the overall architecture as well as the architectural elements that make up each...
May. 1, 2016 03:00 AM EDT Reads: 1,955
Much of the discussion around cloud DevOps focuses on the speed with which companies need to get new code into production. This focus is important – because in an increasingly digital marketplace, new code enables new value propositions. New code is also often essential for maintaining competitive parity with market innovators. But new code doesn’t just have to deliver the functionality the business requires. It also has to behave well because the behavior of code in the cloud affects performan...
May. 1, 2016 02:45 AM EDT Reads: 1,387
In 2006, Martin Fowler posted his now famous essay on Continuous Integration. Looking back, what seemed revolutionary, radical or just plain crazy is now common, pedestrian and "just what you do." I love it. Back then, building and releasing software was a real pain. Integration was something you did at the end, after code complete, and we didn't know how long it would take. Some people may recall how we, as an industry, spent a massive amount of time integrating code from one team with another...
May. 1, 2016 12:15 AM EDT Reads: 790
As the software delivery industry continues to evolve and mature, the challenge of managing the growing list of the tools and processes becomes more daunting every day. Today, Application Lifecycle Management (ALM) platforms are proving most valuable by providing the governance, management and coordination for every stage of development, deployment and release. Recently, I spoke with Madison Moore at SD Times about the changing market and where ALM is headed.
Apr. 30, 2016 09:00 PM EDT Reads: 1,481
If there is anything we have learned by now, is that every business paves their own unique path for releasing software- every pipeline, implementation and practices are a bit different, and DevOps comes in all shapes and sizes. Software delivery practices are often comprised of set of several complementing (or even competing) methodologies – such as leveraging Agile, DevOps and even a mix of ITIL, to create the combination that’s most suitable for your organization and that maximize your busines...
Apr. 30, 2016 08:15 PM EDT Reads: 1,817
Struggling to keep up with increasing application demand? Learn how Platform as a Service (PaaS) can streamline application development processes and make resource management easy.
Apr. 30, 2016 08:00 PM EDT Reads: 2,066
The goal of any tech business worth its salt is to provide the best product or service to its clients in the most efficient and cost-effective way possible. This is just as true in the development of software products as it is in other product design services. Microservices, an app architecture style that leans mostly on independent, self-contained programs, are quickly becoming the new norm, so to speak. With this change comes a declining reliance on older SOAs like COBRA, a push toward more s...
Apr. 30, 2016 06:30 PM EDT Reads: 1,342
This is not a small hotel event. It is also not a big vendor party where politicians and entertainers are more important than real content. This is Cloud Expo, the world's longest-running conference and exhibition focused on Cloud Computing and all that it entails. If you want serious presentations and valuable insight about Cloud Computing for three straight days, then register now for Cloud Expo.
Apr. 30, 2016 02:30 PM EDT Reads: 1,722
SYS-CON Events announced today that Stratoscale, the software company developing the next generation data center operating system, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Stratoscale is revolutionizing the data center with a zero-to-cloud-in-minutes solution. With Stratoscale’s hardware-agnostic, Software Defined Data Center (SDDC) solution to store everything, run anything and scale everywhere...
Apr. 30, 2016 01:15 PM EDT Reads: 1,539
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...
Apr. 30, 2016 12:00 PM EDT Reads: 2,301
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
Apr. 30, 2016 11:30 AM EDT Reads: 1,475
I had the opportunity to catch up with Chris Corriere - DevOps Engineer at AutoTrader - to talk about his experiences in the realm of Rugged DevOps. We discussed automation, culture and collaboration, and which thought leaders he is following. Chris Corriere: Hey, I'm Chris Corriere. I'm a DevOps Engineer AutoTrader. Derek Weeks: Today we're going to talk about Rugged DevOps. It's a subject that's gaining a lot of traction in the community but not a lot of people are really familiar with wh...
Apr. 30, 2016 09:45 AM EDT Reads: 1,577
APIs have taken the world by storm in recent years. The use of APIs has gone beyond just traditional "software" companies, to companies and organizations across industries using APIs to share information and power their applications. For some organizations, APIs are the biggest revenue drivers. For example, Salesforce generates nearly 50% of annual revenue through APIs. In other cases, APIs can increase a business's footprint and initiate collaboration. Netflix, for example, reported over 5 bi...
Apr. 29, 2016 09:30 PM EDT Reads: 2,566