|By Brent Smithurst||
|September 2, 2012 10:00 AM EDT||
Too often, Information Technology leadership lives in its own world, far removed from business decision-making. This can result in IT being an easy target for blame. If everything goes well, IT is a high-spend cost center. If things go poorly, then IT isn't doing its job. Non-strategic IT departments are too often seen as the bad guys-They are an obstacle, a process-loving bureaucratic group that slows everything down...Other departments must find a way around IT in order to launch those pet projects quickly. Now you, the CIO, are caught in a downward spiral, spending more time fighting political battles, less time addressing your organization's immediate tech needs and zero time planning for the future. The IT Ops team is in a constant scramble to keep up, overburdened with administrivia and maintaining uptime. In this bleak picture, IT isn't exactly a potent weapon in the battle for innovation.
The solution? Get proactive!
Today's CIO must intrinsically understand the ins and outs of business strategy, and he or she must be fundamentally involved in crafting business strategy. The CIO is the IT org's commanding general, and if the general's not on the battlefield, the battle won't be won. Get aware of upcoming initiatives and anticipate how IT can impact them. Start by prioritizing strategies:
- Innovation: What new organizational capabilities can IT enable and drive?
- Velocity: How quickly can a new technology project be executed?
- Cost/ROI: How much is a project going to cost and how much is it going to save?
- Governance/Control: Are all organizational and legal requirements being met?
Identified your strategies? Good start. But you need more than just top-of-mind strategies to truly make your IT operation a strategic weapon. It's time to deliver on their promise.
Clear the battlefield...or at least your schedule
First, eliminate what you can so you'll have the capacity to work on what's truly important. Your work may well be controlled by various governance mandates, but if you can offload some core work and free up personnel and hardware resources, do it.
Second, investigate Software as a Service (SaaS) as a way to reduce overhead and maintenance expenses. SaaS can make good business sense for any size project: Email, HR-management systems, project management, content delivery, source code repositories, IT help desk, bug-tracking software, and test case management are all examples of services that could potentially be migrated to a SaaS vendor. Ask four questions when considering SaaS:
- Is this function core to my organization's mission? (E.g., Is my company in the business of running an email system, or are we simply required to have an email service?)
- Are there governance or regulatory reasons why I can't outsource?
- Does a suitable SaaS application exist?
- What is the risk to the organization if this application is temporarily unavailable for whatever reason?
- What's the ROI, factoring in personnel and hardware resource savings?
Audit usage of the existing services IT offers to the organization, both in terms of how often those services are accessed and your cost of keeping them running.
Third, reevaluate all in-progress projects with their respective business owners. You may be surprised to learn that some projects can be halted completely, others can be scaled back, and some should be revisited (to attack the scourge of outdated requirements).
Get your army in the (private) cloud
Find the resources to create a private cloud infrastructure. Consolidating your servers into a cloud will allow you take maximum advantage of the resources at your disposal. You'll no longer need to worry about provisioning each server independently with its own OS and middleware, or whether any one specific server is being under- or over-utilized. (Several research studies note that enterprises tend to be unaware of under-utilized server capacity, and/or unable to take advantage of it.) Your cloud will help ensure that you always have the required infrastructure available to deploy a new application when required.
And why a private cloud? If your organization must adhere to strict government regulatory data requirements, the private-vs.-public battle may already be decided. A private cloud ensures that you retain complete control over resources and data. As CIO, you are ultimately responsible for your organization's digital assets, and it makes sense to retain as much control over that data as is possible within your own security policies and parameters.
Get started: Repurpose some of your in-house servers into an on-site private cloud. There are a wide variety of private-cloud technologies (both commercial and open source) to choose from, and plenty of easily accessible consultants who can help you. Yes, you'll see upfront expense, but the long-term benefits will outweigh the short-term costs. Or, consider a simpler alternative: hosted private cloud.
Arm the troops with a polyglot private PaaS
Once your cloud infrastructure is in place, deploy a polyglot Platform as a Service (PaaS). Think of PaaS as an automated middleware layer that abstracts underlying infrastructure management needs away from your IT management, delivers the middleware layer your applications require, and allows your development team to deploy new applications (or update existing ones) without involving IT.
A so-called "polyglot" PaaS handles multiple languages and frameworks. There are many single-language PaaS solutions, but if your organization develops in more than one language, you'd need to deploy a single-language PaaS platform for each language. That burdensome approach sustains your language silos, and multiplies overhead work. You're better off selecting a polyglot PaaS in the first place—one that accommodates the languages (Java, .NET, Ruby, PHP, Python, Perl, etc.) in which your developers code.
Future-proof your forces and choose an extensible private PaaS. As your resource skillset evolves to support your business growth, you'll need to accommodate new languages and frameworks.
Test locally, deploy globally: A good PaaS will enable production testing on local clients. Developers will know if their apps will run in the corporate cloud because they've already tested them in a simulated production environment.
Good private PaaS auto-scales and auto-configures, and your IT team monitors everything. It facilitates deployment handoffs, and shaves time off deployment process, freeing both devs and IT to focus on strategic innovation instead of paperwork, rework, and finger pointing.
Capture the flag...wisely
Don't start your battle without preparation. As you deploy private PaaS, you must measure, tweak, and improve. But private PaaS on private cloud will make IT agile enough to win your organization's IT battles. You'll spend more time innovating, and less time configuring, managing, and worrying about infrastructure. And that makes IT a potent strategic weapon for your organization.
As the race for the presidency heats up, IT leaders would do well to recall the famous catchphrase from Bill Clinton’s successful 1992 campaign against George H. W. Bush: “It’s the economy, stupid.” That catchphrase is important, because IT economics are important. Especially when it comes to cloud. Application performance management (APM) for the cloud may turn out to be as much about those economics as it is about customer experience.
Jan. 21, 2017 03:00 PM EST Reads: 4,737
I’m told that it has been 21 years since Scrum became public when Jeff Sutherland and I presented it at an Object-Oriented Programming, Systems, Languages & Applications (OOPSLA) workshop in Austin, TX, in October of 1995. Time sure does fly. Things mature. I’m still in the same building and at the same company where I first formulated Scrum. Initially nobody knew of Scrum, yet it is now an open source body of knowledge translated into more than 30 languages People use Scrum worldwide for ...
Jan. 21, 2017 02:45 PM EST Reads: 3,103
When you focus on a journey from up-close, you look at your own technical and cultural history and how you changed it for the benefit of the customer. This was our starting point: too many integration issues, 13 SWP days and very long cycles. It was evident that in this fast-paced industry we could no longer afford this reality. We needed something that would take us beyond reducing the development lifecycles, CI and Agile methodologies. We made a fundamental difference, even changed our culture...
Jan. 21, 2017 02:45 PM EST Reads: 1,172
Synthetic monitoring is hardly a new technology. It’s been around almost as long as the commercial World Wide Web has. But the importance of monitoring the performance and availability of a web application by simulating users’ interactions with that application, from around the globe, has never been more important. We’ve seen prominent vendors in the broad APM space add this technology with new development or partnerships just in the last 18 months.
Jan. 21, 2017 02:15 PM EST Reads: 1,765
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Jan. 21, 2017 01:45 PM EST Reads: 5,280
@DevOpsSummit taking place June 6-8, 2017 at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @DevOpsSummit at Cloud Expo New York Call for Papers is now open.
Jan. 21, 2017 01:45 PM EST Reads: 3,625
SYS-CON Events announced today that Dataloop.IO, an innovator in cloud IT-monitoring whose products help organizations save time and money, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Dataloop.IO is an emerging software company on the cutting edge of major IT-infrastructure trends including cloud computing and microservices. The company, founded in the UK but now based in San Fran...
Jan. 21, 2017 01:15 PM EST Reads: 2,622
A lot of time, resources and energy has been invested over the past few years on de-siloing development and operations. And with good reason. DevOps is enabling organizations to more aggressively increase their digital agility, while at the same time reducing digital costs and risks. But as 2017 approaches, the hottest trends in DevOps aren’t specifically about dev or ops. They’re about testing, security, and metrics.
Jan. 21, 2017 12:15 PM EST Reads: 1,387
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
Jan. 21, 2017 12:15 PM EST Reads: 3,744
Thanks to Docker, it becomes very easy to leverage containers to build, ship, and run any Linux application on any kind of infrastructure. Docker is particularly helpful for microservice architectures because their successful implementation relies on a fast, efficient deployment mechanism – which is precisely one of the features of Docker. Microservice architectures are therefore becoming more popular, and are increasingly seen as an interesting option even for smaller projects, instead of being...
Jan. 21, 2017 12:00 PM EST Reads: 2,608
SYS-CON Events announced today that Catchpoint Systems, Inc., a provider of innovative web and infrastructure monitoring solutions, has been named “Silver Sponsor” of SYS-CON's DevOps Summit at 18th Cloud Expo New York, which will take place June 7-9, 2016, at the Javits Center in New York City, NY. Catchpoint is a leading Digital Performance Analytics company that provides unparalleled insight into customer-critical services to help consistently deliver an amazing customer experience. Designed ...
Jan. 21, 2017 11:30 AM EST Reads: 6,443
2016 has been an amazing year for Docker and the container industry. We had 3 major releases of Docker engine this year , and tremendous increase in usage. The community has been following along and contributing amazing Docker resources to help you learn and get hands-on experience. Here’s some of the top read and viewed content for the year. Of course releases are always really popular, particularly when they fit requests we had from the community.
Jan. 21, 2017 10:45 AM EST Reads: 1,220
In their general session at 16th Cloud Expo, Michael Piccininni, Global Account Manager - Cloud SP at EMC Corporation, and Mike Dietze, Regional Director at Windstream Hosted Solutions, reviewed next generation cloud services, including the Windstream-EMC Tier Storage solutions, and discussed how to increase efficiencies, improve service delivery and enhance corporate cloud solution development. Michael Piccininni is Global Account Manager – Cloud SP at EMC Corporation. He has been engaged in t...
Jan. 21, 2017 10:00 AM EST Reads: 5,179
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions with...
Jan. 21, 2017 10:00 AM EST Reads: 5,682
Here’s a novel, but controversial statement, “it’s time for the CEO, COO, CIO to start to take joint responsibility for application platform decisions.” For too many years now technical meritocracy has led the decision-making for the business with regard to platform selection. This includes, but is not limited to, servers, operating systems, virtualization, cloud and application platforms. In many of these cases the decision has not worked in favor of the business with regard to agility and cost...
Jan. 21, 2017 10:00 AM EST Reads: 609
Cloud Expo, Inc. has announced today that Andi Mann returns to 'DevOps at Cloud Expo 2017' as Conference Chair The @DevOpsSummit at Cloud Expo will take place on June 6-8, 2017, at the Javits Center in New York City, NY. "DevOps is set to be one of the most profound disruptions to hit IT in decades," said Andi Mann. "It is a natural extension of cloud computing, and I have seen both firsthand and in independent research the fantastic results DevOps delivers. So I am excited to help the great t...
Jan. 21, 2017 07:45 AM EST Reads: 2,465
In 2014, Amazon announced a new form of compute called Lambda. We didn't know it at the time, but this represented a fundamental shift in what we expect from cloud computing. Now, all of the major cloud computing vendors want to take part in this disruptive technology. In his session at 20th Cloud Expo, John Jelinek IV, a web developer at Linux Academy, will discuss why major players like AWS, Microsoft Azure, IBM Bluemix, and Google Cloud Platform are all trying to sidestep VMs and containers...
Jan. 21, 2017 07:15 AM EST Reads: 960
An overall theme of Cloud computing and the specific practices within it is fundamentally one of automation. The core value of technology is to continually automate low level procedures to free up people to work on more value add activities, ultimately leading to the utopian goal of full Autonomic Computing. For example a great way to define your plan for DevOps tool chain adoption is through this lens. In this TechTarget article they outline a simple maturity model for planning this.
Jan. 21, 2017 06:45 AM EST Reads: 806
In his session at 19th Cloud Expo, Claude Remillard, Principal Program Manager in Developer Division at Microsoft, contrasted how his team used config as code and immutable patterns for continuous delivery of microservices and apps to the cloud. He showed how the immutable patterns helps developers do away with most of the complexity of config as code-enabling scenarios such as rollback, zero downtime upgrades with far greater simplicity. He also demoed building immutable pipelines in the cloud ...
Jan. 21, 2017 05:30 AM EST Reads: 3,571
True Story. Over the past few years, Fannie Mae transformed the way in which they delivered software. Deploys increased from 1,200/month to 15,000/month. At the same time, productivity increased by 28% while reducing costs by 30%. But, how did they do it? During the All Day DevOps conference, over 13,500 practitioners from around the world to learn from their peers in the industry. Barry Snyder, Senior Manager of DevOps at Fannie Mae, was one of 57 practitioners who shared his real world journe...
Jan. 21, 2017 02:30 AM EST Reads: 972