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HP Updates Web Services SOA Strategy

HP's Shared Service Portfolio Augments SOA

HP has introduced an IT shared service portfolio that is designed to help enterprise customers improve IT cost efficiencies, quality of service and responsiveness across all lines of business.

With the HP IT Shared Service (ITSS) portfolio, customers can accelerate business and IT alignment – including staffing, structure and governance – and optimize and rationalize enterprise-wide IT resources, the company says. Combined with the HP Service Oriented Architecture framework, the new portfolio is a key element of the HP Adaptive Infrastructure offering, which enables customers to move toward a “lights-out” computing environment that is remotely managed 24 hours a day.

The HP ITSS portfolio is enabled with enhanced service functionality, processes and technologies so that customers can transition to a shared services model. An HP-developed IT shared services reference model and gap analysis and planning support tool were developed and refined through large, complex customer engagements worldwide.

The company has outlined the following aspects of the program:

· IT Shared Service Transformation Planning Service to help customers develop a comprehensive transformation plan to achieve desired IT shared services objectives;

· IT Shared Service Transformation Design and Implementation Service to help customers implement any combination of the detailed projects identified in the transformation plan;

· IT Shared Service Visioning Workshop to provide customers with insights and awareness of the benefits of the IT shared services concept and the implications and consequences of applying it; and

· Robust governance and management solutions, including HP IT governance and Service Lifecycle Management, to address business relationships, service catalog, service portals for automated provisioning, dynamic changes, access and authentication, chargeback mechanisms and reporting and usage management.

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