Click here to close now.

Welcome!

SOA & WOA Authors: Carmen Gonzalez, Elizabeth White, Jnan Dash, Robert McNutt, Tim Hinds

Related Topics: Web 2.0, XML, SOA & WOA, AJAX & REA

Web 2.0: Blog Post

Trends in Social Media – 2012

Struggle and contradiction in four different dimensions

Struggle and Contradiction in four different dimensions – that's how I summarize the trend in social media.

  1. Open Web vs. Walled Social Media
  2. Social Media Usage vs. Social Media ROI
  3. Adding Social Dimension to Search vs. Biasing the Search Result
  4. Media Convergence vs. Social Media Proliferation

Having said that I need to admit that in another dimension there is no struggle, no contradiction – it is going up … up … up.

Usage of Social Media Through Mobile
Whichever statistics you look at – whatever prediction you see; more people are accessing social media sites through their smartphones and tablets. More social media applications are getting downloaded. This trend is not going to decelerate in the near future.

The State of Media: The Social Media Report – Q3 2011 from Nielsen brings out these interesting facts:

  • Close to 40% user access social media content from their mobile phone
  • Next to GPS, social networking is the most valued feature in a smart phone
  • In last one year, Social Networking App usage has gone up by 30%
  • Social Networking Apps are third most popular app category after Games and Weather
  • Over twice as many people aged 55+ visited social networking site from their mobile phone compared to last year

Another interesting piece of stats appear in eWeek:

Of Facebook’s 845 million users, 425 million of them used Facebook’s mobile apps or its mobile Website in December 2011, up from the 350 million that Facebook reported last.

This clearly shows that mobile usage is growing faster than Facebook’s desktop usage.

1) Open Web vs. Walled Social Media
Till Facebook came in, web was mostly open. Two of the key drivers behind the success of the Web are (1) the ease with which pages can be hyperlinked irrespective of where it is hosted and which site it belongs to and (2) the ease with which you can search a specific page which has been indexed by search engine mainly Google.

However, most social media especially Facebook do not allow Google to search and index their pages. Even if you have access to specific pages in Facebook, you will not be able to search and find those pages using Google. You will necessarily have to login to Facebook and do the search. This is not true for sites like Wikipedia.

But, is that not a fight between Facebook and Google? Anyway, this is true for most sites which require a login. So, what is the big problem?

You may not want to classify this as a problem but you need to acknowledge that this is a big change because people are spending more and more time inside their favorite Social Media which is likely to be Facebook. What you do inside Facebook and what you do outside becomes almost two different worlds with very little linkage.

The question is:

Will this division increase in the coming future and make the web into multiple walled gardens?

Or

Will social media become more open preserving the open nature of the web?

This issue was first raised by Tim-Berners Lee more than a year back but has again become a point of debate because of the coming IPO of Facebook. The views differ from “this is a serious problem” to “users don’t care” to “it is not a big problem” to “we need to do something about it”.

2) Social Media Usage vs. Social Media ROI
Look at these stats:

  • Facebook has more than 0.8 billion users (see Wikipedia)
  • Use of Social Business Software will increase at a compound annual growth rate of 38% through 2014 (see this)
  • Social Network and Blog continue to dominate time online accounting for 22.5% (see this)
  • 57% of the SMB surveyed plan to use social media marketing, an increase of 7% from the prior year (see this)

On every count social media use is not only increasing but increasing very fast. There is also no shortage of expert opinion on the necessity of increasing social media presence like “how social media is indispensable to news reporting” to “why social commerce will take off in 2012” to “why business won’t be able to afford NOT to use social media for marketing”.

This should translate into clear measurable benefit of social media influence … right?

Wrong.

There are several studies which put a dampener on this enthusiasm. Here are 2 of them which paints not so rosy picture of impact of social media.

In addition, experts are trying to figure out how to measure social influence. Can you go by the Klout score? Or, do you look at Kred or PeerIndex?

So, on one hand -

You feel that social media cannot be ignored and you need to be present and invest in it.

On the other hand –

You are worried about how to justify the investment.

BTW: Do you have to justify ROI on email?

3) Adding Social Dimension to Search vs. Biasing the Search Result
If you have to point out one company that is the prime source of the two contradictions mentioned above, it is obviously Facebook.

However, for this point it is Google is the prime mover.

To counter the influence of Facebook, Google has decided to go social, that is, to add a social dimension to everything that it does. Therefore, the search results have started showing so-and-so has either shared or liked this result. It has even started saying that you yourself have shared or +1ed this link.

Is this good?

Because you immediately get the opinion of people you know and probably trust.

Or, is this bad?

Because you are stuck in a close loop where “A” influences “B” and “B” influences “A” creating a self-fulfilling prophecy.

Only time will tell.

4) Media Convergence vs. Social Media Proliferation
Traditional TV and the internet will probably converge and reshape the way we choose how, when and why we watch television. All of our media devices including our television sets, computers, laptops, tablets, and smartphones could come together to offer us more social and sharable television experiences that we can enjoy whenever we want. Many of us are no longer consuming digital content on a single device. We now have two screens when consuming media (TV + laptop, tablet + Phone etc) and the lines between those devices will become even more blurred. Instead, we tweet on our laptops while viewing a TV program, watch another show on their tablet during a commercial or look up lyrics on our smartphones while listening to a song on the radio.

As consumers begin to access digital content from a wider variety of devices — including, most recently, smartphones and tablets — publishers are beginning to offer subscription packages that allow them to access content on all of those devices for one flat fee. Because of the acceleration of print to Tablet swap, the smart traditional publications are already making the transition, but many will get left behind as printed media will quickly become obsolete as time passes.

This is one side of the picture.

Because of the dominance of Facebook, the other side of the picture is slightly obscure and not clearly visible. There is no doubt the Facebook is huge compared to all the other rivals. But, look at some of these statistics:

  • LinkedIn 277% More Effective for Lead Generation than Facebook & Twitter (see this)
  • YouTube hits 4 billion daily video views (see this)
  • Twitter is the most popular social media channel with content marketers (see this)
  • Google+ Hits 100 Million Users and may reach 400 million by year end (see this)
  • Pinterest Becomes Top Traffic Driver for Retailers (see this)
  • Tumblr is the emerging social media player nearly tripling its audience in one year (see this)

Granted, these platforms put together may be smaller than Facebook but you have to admit that there is proliferation happening in social media with niche players emerging. The problem is they do not talk to each other. Therefore…

Though –

Different media are converging.

The problem is that –

Social media are diverging and they are not interoperable…the walled garden effect that we had talked earlier.

Will we see a Social Media Black Swan in 2012?
No, I am not talking about Black Swan the movie; I am talking about the “Black Swan Theory” proposed by Nassim Nicholas Taleb. Till the black swan, a member of the species Cygnus Atratus, was described scientifically by English naturalist John Latham in 1790, people thought swan could only be white.

Similarly, there are unexpected and unpredicted events happen in technology evolution which takes us by surprise. The event has a major impact and we try to rationalize as if it could have been expected.

Are we going to witness any such event around Social Media in 2012?

Read the original blog entry...

More Stories By Udayan Banerjee

Udayan Banerjee is CTO at NIIT Technologies Ltd, an IT industry veteran with more than 30 years' experience. He blogs at http://setandbma.wordpress.com.
The blog focuses on emerging technologies like cloud computing, mobile computing, social media aka web 2.0 etc. It also contains stuff about agile methodology and trends in architecture. It is a world view seen through the lens of a software service provider based out of Bangalore and serving clients across the world. The focus is mostly on...

  • Keep the hype out and project a realistic picture
  • Uncover trends not very apparent
  • Draw conclusion from real life experience
  • Point out fallacy & discrepancy when I see them
  • Talk about trends which I find interesting
Google

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
SYS-CON Events announced today that GENBAND, a leading developer of real time communications software solutions, has been named “Silver Sponsor” of SYS-CON's WebRTC Summit, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. The GENBAND team will be on hand to demonstrate their newest product, Kandy. Kandy is a communications Platform-as-a-Service (PaaS) that enables companies to seamlessly integrate more human communications into their Web and mobile applications - creating more engaging experiences for their customers and boosting collaboration and productiv...
Roberto Medrano, Executive Vice President at SOA Software, had reached 30,000 page views on his home page - http://RobertoMedrano.SYS-CON.com/ - on the SYS-CON family of online magazines, which includes Cloud Computing Journal, Internet of Things Journal, Big Data Journal, and SOA World Magazine. He is a recognized executive in the information technology fields of SOA, internet security, governance, and compliance. He has extensive experience with both start-ups and large companies, having been involved at the beginning of four IT industries: EDA, Open Systems, Computer Security and now SOA.
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, shared some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder of TeleStax, a...
The industrial software market has treated data with the mentality of “collect everything now, worry about how to use it later.” We now find ourselves buried in data, with the pervasive connectivity of the (Industrial) Internet of Things only piling on more numbers. There’s too much data and not enough information. In his session at @ThingsExpo, Bob Gates, Global Marketing Director, GE’s Intelligent Platforms business, to discuss how realizing the power of IoT, software developers are now focused on understanding how industrial data can create intelligence for industrial operations. Imagine ...
Operational Hadoop and the Lambda Architecture for Streaming Data Apache Hadoop is emerging as a distributed platform for handling large and fast incoming streams of data. Predictive maintenance, supply chain optimization, and Internet-of-Things analysis are examples where Hadoop provides the scalable storage, processing, and analytics platform to gain meaningful insights from granular data that is typically only valuable from a large-scale, aggregate view. One architecture useful for capturing and analyzing streaming data is the Lambda Architecture, representing a model of how to analyze rea...
SYS-CON Events announced today that Vitria Technology, Inc. will exhibit at SYS-CON’s @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Vitria will showcase the company’s new IoT Analytics Platform through live demonstrations at booth #330. Vitria’s IoT Analytics Platform, fully integrated and powered by an operational intelligence engine, enables customers to rapidly build and operationalize advanced analytics to deliver timely business outcomes for use cases across the industrial, enterprise, and consumer segments.
When it comes to the Internet of Things, hooking up will get you only so far. If you want customers to commit, you need to go beyond simply connecting products. You need to use the devices themselves to transform how you engage with every customer and how you manage the entire product lifecycle. In his session at @ThingsExpo, Sean Lorenz, Technical Product Manager for Xively at LogMeIn, will show how “product relationship management” can help you leverage your connected devices and the data they generate about customer usage and product performance to deliver extremely compelling and reliabl...
The explosion of connected devices / sensors is creating an ever-expanding set of new and valuable data. In parallel the emerging capability of Big Data technologies to store, access, analyze, and react to this data is producing changes in business models under the umbrella of the Internet of Things (IoT). In particular within the Insurance industry, IoT appears positioned to enable deep changes by altering relationships between insurers, distributors, and the insured. In his session at @ThingsExpo, Michael Sick, a Senior Manager and Big Data Architect within Ernst and Young's Financial Servi...
SYS-CON Events announced today that Open Data Centers (ODC), a carrier-neutral colocation provider, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Open Data Centers is a carrier-neutral data center operator in New Jersey and New York City offering alternative connectivity options for carriers, service providers and enterprise customers.
The IoT market is projected to be $1.9 trillion tidal wave that’s bigger than the combined market for smartphones, tablets and PCs. While IoT is widely discussed, what not being talked about are the monetization opportunities that are created from ubiquitous connectivity and the ensuing avalanche of data. While we cannot foresee every service that the IoT will enable, we should future-proof operations by preparing to monetize them with extremely agile systems.
There’s Big Data, then there’s really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. Learn about IoT, Big Data and deployments processing massive data volumes from wearables, utilities and other machines.
SYS-CON Events announced today that CodeFutures, a leading supplier of database performance tools, has been named a “Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. CodeFutures is an independent software vendor focused on providing tools that deliver database performance tools that increase productivity during database development and increase database performance and scalability during production.
The explosion of connected devices / sensors is creating an ever-expanding set of new and valuable data. In parallel the emerging capability of Big Data technologies to store, access, analyze, and react to this data is producing changes in business models under the umbrella of the Internet of Things (IoT). In particular within the Insurance industry, IoT appears positioned to enable deep changes by altering relationships between insurers, distributors, and the insured. In his session at @ThingsExpo, Michael Sick, a Senior Manager and Big Data Architect within Ernst and Young's Financial Servi...
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo (http://www.CloudComputingExpo.com), moderated by Ashar Baig, Research Director, Cloud, at Gigaom Research, Nate Gordon, Director of T...
“In the past year we've seen a lot of stabilization of WebRTC. You can now use it in production with a far greater degree of certainty. A lot of the real developments in the past year have been in things like the data channel, which will enable a whole new type of application," explained Peter Dunkley, Technical Director at Acision, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Intelligent Systems Services will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Established in 1994, Intelligent Systems Services Inc. is located near Washington, DC, with representatives and partners nationwide. ISS’s well-established track record is based on the continuous pursuit of excellence in designing, implementing and supporting nationwide clients’ mission-critical systems. ISS has completed many successful projects in Healthcare, Commercial, Manufacturing, ...
PubNub on Monday has announced that it is partnering with IBM to bring its sophisticated real-time data streaming and messaging capabilities to Bluemix, IBM’s cloud development platform. “Today’s app and connected devices require an always-on connection, but building a secure, scalable solution from the ground up is time consuming, resource intensive, and error-prone,” said Todd Greene, CEO of PubNub. “PubNub enables web, mobile and IoT developers building apps on IBM Bluemix to quickly add scalable realtime functionality with minimal effort and cost.”
Sensor-enabled things are becoming more commonplace, precursors to a larger and more complex framework that most consider the ultimate promise of the IoT: things connecting, interacting, sharing, storing, and over time perhaps learning and predicting based on habits, behaviors, location, preferences, purchases and more. In his session at @ThingsExpo, Tom Wesselman, Director of Communications Ecosystem Architecture at Plantronics, will examine the still nascent IoT as it is coalescing, including what it is today, what it might ultimately be, the role of wearable tech, and technology gaps stil...
DevOps tends to focus on the relationship between Dev and Ops, putting an emphasis on the ops and application infrastructure. But that’s changing with microservices architectures. In her session at DevOps Summit, Lori MacVittie, Evangelist for F5 Networks, will focus on how microservices are changing the underlying architectures needed to scale, secure and deliver applications based on highly distributed (micro) services and why that means an expansion into “the network” for DevOps.
For years, we’ve relied too heavily on individual network functions or simplistic cloud controllers. However, they are no longer enough for today’s modern cloud data center. Businesses need a comprehensive platform architecture in order to deliver a complete networking suite for IoT environment based on OpenStack. In his session at @ThingsExpo, Dhiraj Sehgal from PLUMgrid will discuss what a holistic networking solution should really entail, and how to build a complete platform that is scalable, secure, agile and automated.