Welcome!

Microservices Expo Authors: Elizabeth White, Liz McMillan, Gopala Krishna Behara, Sridhar Chalasani, Tirumala Khandrika

Related Topics: Microservices Expo, Containers Expo Blog, @CloudExpo

Microservices Expo: News Item

CA Acquires Its Cloud Computing Partner Oblicore

Oblicore's solutions also extend CA's capabilities in cloud computing vendor management and assurance of cloud service quality

CA, Inc. on Monday announced that it has acquired privately-held Oblicore, a leading provider of Service Level Management (SLM) software for enterprises and service providers.

Oblicore supports and strengthens CA's ability to set, measure and optimize service levels to meet business expectations across enterprise and cloud environments.

Oblicore's solutions also extend CA's capabilities in cloud vendor management and assurance of cloud service quality. Terms of the deal were not disclosed.

Oblicore's customers include AT&T, ABN AMRO, British Telecom, Cable & Wireless, France Telecom, ING, Lufthansa Systems, Siemens Medical Solutions, and T-Systems. With Oblicore solutions, these organizations are better equipped to design, monitor and manage service level agreements across their IT service portfolio in business terms.


CA, Inc. at SYS-CON's Cloud Expo 2009 East in New York City, announced that CA Advanced Systems Management (CA ASM) is VMware Ready Optimized. Enterprise and cloud computing customers can now use CA ASM−a centrally managed, platform-neutral solution−to discover, monitor, track, and optimize physical and virtual system resources in VMware Virtual Datacenter Operating System (VDC-OS) environments.

"Oblicore's business-centric approach gives enterprises and service providers better understanding and control over the quality and value of their IT service portfolio," said Ajei Gopal, executive vice president of CA's Products and Technology Group. "With Oblicore and the recent acquisitions of NetQoS and Cassatt, CA is leaping ahead in our ability to help customers optimize IT for better business results and capitalize on the emerging cloud computing opportunity."

As a long-time CA partner, Oblicore has field-proven integrations with CA solutions including CA Spectrum Infrastructure Manager, CA Service Desk Manager, CA Wily Introscope, CA eHealth and CA Clarity PPM. Oblicore is designed for open connectivity to virtually any data source, with integrations to business systems and application and infrastructure monitoring tools from Microsoft, Oracle, SAP, IBM, HP, BMC and other providers.

"Our success with mutual CA and Oblicore customers shows that together we can help close the gap between business and IT by establishing and measuring service expectations," said Eric Converse, CEO, Oblicore. "Service Level Management is one of the fastest growing segments in the industry. Delivering Oblicore's solutions through CA's thousands of expert sales, services and support professionals will allow us to bring the benefits of SLM to both CA's vast network of existing customers and a growing global market of new ones."

Extending Business-Centric IT Service Management to the Cloud
Oblicore's top-down methodology for SLM begins with contracts that use business language and metrics. These contracts easily integrate with technical data sources for continuous service performance measurement against contract terms and conditions. The resulting transparency and control allow customers to better manage expectations between IT and the business, as well as contracts with external service providers. The use of service contracts to manage service delivery becomes even more important as enterprises leverage cloud services. Lack of direct management control makes these contracts the primary assurance mechanism. Oblicore will play a significant role in helping enterprises assure the quality of cloud services.

"EMA believes cloud computing trends will further increase the demand for service-based management including service level and service value management. Customers are demanding solutions like Oblicore that can offer business-oriented service management including details related to the service contract, collaboration during the negotiation process, and analytics to represent service delivery results in a dashboard format," said Lisa Erickson-Harris, EMA research director. "Oblicore's strengths are well-suited to bridge the IT/business gap by capitalizing on existing management data, business-driven service definition and analytics to demonstrate service delivery results at each service lifecycle phase."

CIOs can also quantify the overall value of their service portfolio by combining Oblicore's measure of service quality with metrics on service cost, consumption and business objective alignment from CA Service Catalog, CA Service Accounting and CA Clarity PPM.

Oblicore solutions will be available directly from CA and through approved channel partners.

More Stories By Elizabeth White

News Desk compiles and publishes breaking news stories, press releases and latest news articles as they happen.

Microservices Articles
Kubernetes is a new and revolutionary open-sourced system for managing containers across multiple hosts in a cluster. Ansible is a simple IT automation tool for just about any requirement for reproducible environments. In his session at @DevOpsSummit at 18th Cloud Expo, Patrick Galbraith, a principal engineer at HPE, discussed how to build a fully functional Kubernetes cluster on a number of virtual machines or bare-metal hosts. Also included will be a brief demonstration of running a Galera MyS...
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, provided a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services with...
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Day 2 Keynote at 17th Cloud Expo, Sandy Ca...
New competitors, disruptive technologies, and growing expectations are pushing every business to both adopt and deliver new digital services. This ‘Digital Transformation’ demands rapid delivery and continuous iteration of new competitive services via multiple channels, which in turn demands new service delivery techniques – including DevOps. In this power panel at @DevOpsSummit 20th Cloud Expo, moderated by DevOps Conference Co-Chair Andi Mann, panelists examined how DevOps helps to meet the de...
As Enterprise business moves from Monoliths to Microservices, adoption and successful implementations of Microservices become more evident. The goal of Microservices is to improve software delivery speed and increase system safety as scale increases. Documenting hurdles and problems for the use of Microservices will help consultants, architects and specialists to avoid repeating the same mistakes and learn how and when to use (or not use) Microservices at the enterprise level. The circumstance w...
"NetApp's vision is how we help organizations manage data - delivering the right data in the right place, in the right time, to the people who need it, and doing it agnostic to what the platform is," explained Josh Atwell, Developer Advocate for NetApp, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
TCP (Transmission Control Protocol) is a common and reliable transmission protocol on the Internet. TCP was introduced in the 70s by Stanford University for US Defense to establish connectivity between distributed systems to maintain a backup of defense information. At the time, TCP was introduced to communicate amongst a selected set of devices for a smaller dataset over shorter distances. As the Internet evolved, however, the number of applications and users, and the types of data accessed and...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In their Day 3 Keynote at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, and Mark Lav...
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin, ...
Gone are the days when application development was the daunting task of the highly skilled developers backed with strong IT skills, low code application development has democratized app development and empowered a new generation of citizen developers. There was a time when app development was in the domain of people with complex coding and technical skills. We called these people by various names like programmers, coders, techies, and they usually worked in a world oblivious of the everyday pri...