Attenda Limited announced that Ofwat has signed a new three year hosting contract for its new website application to be fully managed by Attenda.
Ofwat is the economic regulator of the water and sewerage sectors in England and Wales. They make sure that the water companies provide household and business customers with a good quality service and value for money.
The Attenda web hosting contract includes the deployment of a new web application and hosting environment. The single site solution has been delivered within short timescales to meet Ofwat's business requirements. This required a very robust and flexible solution to be operational, to handle the expected peak demand in traffic, in conjunction with a major announcement to publish final determinations on price limits for the water companies for 2010 to 2015.
The solution is based upon Attenda's RTI (Attenda's Cloud Computing Platform) which is a unique blend of a highly available and scalable computing platform with integrated managed services, enabling Ofwat to match IT capacity with changes in business demand, to create unprecedented business agility.
Commenting on the new contract with Attenda, Carl Poulton, Head of Information Management & Technology at Ofwat, says, "We were confident that Attenda had the right credentials and proven track record to deliver a fully managed solution to meet both our immediate and future business needs."
Attenda has worked in partnership with Ofwat's web application development partner to implement and deploy the new web application. The web application has been developed on the Alfresco based Web Content Management and Document Management solution to replace their legacy content management system which was both slow and costly from an editorial and maintenance perspective.
Carl Poulton continues, "Attenda has demonstrated a responsiveness to our needs, with a high quality, highly available, yet cost effective solution, based upon ITIL based processes, PRINCE2 project management disciplines and application-led Service Levels. This will ensure that we have not only minimised our risks, but also have the required agility and capability for Continuous Service Improvement in the future."
About Attenda Limited
Attenda, the Always On Managed Services company, manages those vital applications that every business relies upon today to function effectively allowing our clients to selectively outsource their IT operations and re-focus on using IT to add strategic value to their business.
Through a commitment to operational excellence, we manage, secure and optimise the performance of their applications, irrespective of the physical location of the infrastructure.
With over 8 years' investment into Attenda M.O., Attenda's operations platform, we provide the people, process and technology to deliver exceptionally high service levels, but at a cost that is amortised across Attenda's entire client base - currently 134 of the UK's leading companies.
The company enjoys substantial financial backing, the industry's leading accreditations and an unrivalled portfolio of clients including bmi, Christian Aid, easyCar, Microsoft, NHS, Princes, St. James's Place and Travelodge.
Attenda is ISO9001, ISO27001 and ISO20000 accredited, an HP SP Signature Partner, a Microsoft Gold Certified Partner, a SAP Adaptive IT Hosting Provider, a SunTone accredited managed service provider and an Accredited Catalist Supplier. Attenda is one of only seven companies to have been ranked in the UK's Sunday Times ARM Tech Track 100 for three consecutive years. It was voted Best Managed Services Provider by Data Centre Europe Awards for both 2007 and 2008 and VMware's EMEA Hosting Partner of the Year 2008 and 2009.
For further details, visit www.attenda.net or contact
Attenda Corporate Communications
Simon Hansford +44 (0)1784 211100
simon.hansford@attenda.net