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Leading Social Enterprise Management Software Provider Partners with IBM on Technology Framework to Advance Social Services Agencies

Cúram Software, the leading provider of Social Enterprise Management (SEM) software solutions, today announced that the Cúram Business Application Suite™ has been validated on the new IBM Government Industry Framework, as one of the first solutions for social programs and services to support this aspect of the IBM Smarter Planet initiative. The IBM Government Industry Framework will help agencies of all sizes use new technologies to transform their existing support and delivery process, allowing them to more efficiently deploy limited resources and respond more quickly to the delivery of social services.

Facing increasing financial pressures, future uncertainty, and rising unemployment rates, more and more citizens are turning to government for assistance. This need for services is creating unprecedented demands on health and human services agencies that were already overburdened with cases and hindered by dated technology.

IBM’s Government Industry Framework leverages technology solutions in order to help government organizations reach new levels of efficiency; allow greater collaboration with other agencies, community organizations and families; and provide citizen-focused social services. The Cúram solution coupled with the IBM Government Industry Framework provides:

  • An incremental modernization and transformation strategy that speeds deployment, providing quicker solutions to care for those in need
  • Industry best practices to lower risk and enable families and children to reach their social and economic potential
  • An approach to align technology and business needs with the key goals and objectives of the organization that results in positive, sustainable outcomes for citizens
  • Support for adoption of open industry standards that enables organizations to leverage existing investments while providing a clear path for technology enhancements over time

"By coupling our market leading, citizen-centric solution for social services with IBM’s flexible technology backbone, agencies will finally have access to a solution that is easy to start, easy to manage & secure, and easy to grow," said Ernie Connon, president, Cúram Software. "We are happy to build our applications on top of IBM’s Government Industry Framework. With such a strategic, integrated platform, agencies can better ensure the economic health, welfare and security of their citizens.”

Deploying the Cúram solution on the IBM Framework, social services agencies can employ innovative eligibility and case management functionality; a citizen self-service portal that provides anytime, anywhere access to citizens using a ‘no wrong door’ approach to providing services; Social Enterprise Management (SEM) solution that integrates information and processes across government agencies and provides outcomes-driven service delivery.

“Cúram Software is one of the first software providers for social services to be validated on our new Government Industry Framework,” said Lonne Jaffe director Public Sector Solutions, IBM Software Group. “Curam's commercial off-the-shelf (COTS) solution for social services, built on top of IBM's framework, provides social services agencies with technology that is instrumented to empower field workers, interconnected across agencies, and intelligent.”

SEM is a category of enterprise software that is citizen-centric and leverages COTS products to transform as well as modernize health, human services, workforce services, and social security agencies. SEM provides comprehensive enterprise eligibility IT solutions – crossing agency boundaries, simplifying policies, and integrating with existing technology. SEM fosters holistic, convenient services for citizens as well as provides screening for needs and referrals to state- and community-based resources.

About Cúram Software:

Cúram Software is the leading provider of Social Enterprise Management (SEM) software solutions, delivering best-in-class applications for social enterprises globally including, health and human services, workforce services, and social security organizations. Using the Cúram Business Application Suite™ agencies can immediately reap the benefits of client-centric business processes and an outcomes-driven integrated service delivery model. The Cúram Business Application Suite, underpinned by the Cúram Enterprise Framework™, combines the advantages of commercial off-the-shelf (COTS) software, an enterprise platform and service-oriented architecture with the business and technical flexibility required to allow agencies to implement solutions to meet their strategic objectives. Cúram Software is headquartered in Dublin, Ireland with offices throughout North America, Europe, Australia, and India. For more information, visit www.curamsoftware.com.

IBM, the IBM logo, ibm.com, WebSphere, SmartSOA, Smarter Planet and the planet icon are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. For a current list of IBM trademarks, please see www.ibm.com/legal/copytrade.shtml

All other company, product or service names may be trademarks or registered trademarks of others. Statements concerning IBM's future development plans and schedules are made for planning purposes only, and are subject to change or withdrawal without notice. Reseller prices may vary.

Cúram is a registered trademark of Cúram Software Ltd. All Cúram products and service names are trademarks and property of Cúram Software Ltd. All Rights Reserved. Copyright (C) 2009 Cúram Software Ltd.

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